PS5 Controller Not Charging? A Troubleshooting Guide for Gamers

The PlayStation 5 is one of the most popular gaming consoles that’s ever been released. Sony has sold approximately 46.6 million units since it was released.

With its amazing graphics and wide selection of games, it’s not difficult to see why. Unfortunately, some people have issues with their PS5 controller not charging. This could stem from a variety of causes, and it can be difficult to determine the best solution.

We’ve created a guide that outlines the best course of action for your situation. Let’s explore the key information you should know.

Check Your Charging Cable/Port

Before moving forward, inspect your charging cable for signs of wear and tear. A common scenario is having a toddler or pet damage the cable without your knowledge.

This can directly impact your controller’s ability to charge. If the cable isn’t in good condition, use an alternative one even if it’s not meant to charge a PS5 controller.

Other cables will still work, but they won’t charge as efficiently. If you don’t notice anything wrong with your charging cable, there could be a problem with your PS5’s USB port.

The same can be said about the controller’s charging port. Damage can occur if you insert or remove a cable too aggressively.

Unfortunately, damage to a charging port is much more difficult to overcome. It often requires professional help. If neither of these is the culprit, you can move forward.

Update Your PS5 Firmware

Many people overlook the importance of updating controller firmware. Outdated firmware can impact the controller’s ability to connect to the PS5.

You can easily check for firmware updates by turning on your console. If there’s one available, you’ll automatically receive a notification.

Installing one takes only a few seconds, so be sure to do so as soon as you’re prompted. If your controller’s charging issue was related to its firmware, it should resolve the problem immediately.

Reset Controller

Resetting your controller allows the device to overcome software bugs it might be dealing with. Although resetting a controller is a simple process, it can go a long way toward resolving charging issues. You should then locate a small reset button on the back of the PS5 controller.

Use a paperclip, pushpin, or similar object to press the button inside the hole. Hold the button for approximately five seconds. If your controller is on, it will turn off after it’s been reset.

You’ll then need to connect it directly to your PS5 with a USB cable. After turning on your controller, you should be good to go.

Try Charging Charging Methods

If you own a charging station, try charging your PS5 controller with that instead of a USB cable. This is often a more reliable charging method.

If you have to use a USB cable, try wiggling it around when charging your controller. Sometimes, PS5 controllers that have issues with their charging ports will only charge if the cable is in a certain position.

Common Underlying Issues

Understanding common issues will help you discern the root of the problem. You can then take the appropriate action to handle them. Listed below are some of the most notable.

Dead Battery

There are circumstances where your controller won’t charge no matter what you do. This is true regardless of the cable you use or how many times you update your controller’s firmware. In situations like these, the battery is likely the culprit.

PS5 batteries are non-removable and have a limited lifespan. If you’ve used your controller for hundreds of hours, there’s a chance the battery has lost its ability to hold a charge. The only way to resolve this issue is to replace the battery.

It’s possible to do so on your own, but it’s never recommended. Not only will you need the tools to disassemble your controller, but you also run the risk of damaging the device. Leave this job to a professional so you can avoid issues you would have otherwise encountered.

Defective Product Components

It’s not impossible for PS5 controllers to ship with defective components. These might not be readily apparent when you start using the device.

Over time, these components can begin to malfunction and impact the controller’s ability to charge. Similar to a dead battery situation, this is out of your control and requires professional help.

Internal Damage

PS5 controllers are known for being fairly durable. They can fall off shelves and get lightly thrown around by children without experiencing significant damage. However, these controllers aren’t invincible.

The right level of impact can damage its internal components. For example, let’s assume you accidentally knocked a PS5 controller off a coffee table.

It crashes to the ground and bounces across the floor. This could damage the controller’s charging port, making it impossible to charge with a USB cable.

Finding a Repair Professional

Working with the right repair professionals is essential for getting the best results. Not all are created equal, and it’s best to avoid companies that charge rock-bottom prices.

They often do so for a reason, meaning they provide poor service or use low-quality parts. Ask about their turnaround time before making your decision.

Simple jobs shouldn’t take more than a few days to handle. If your service provider can’t get your device back to you within a week, it’s best to search elsewhere. Check their online reviews so you can gain insight into what to expect.

See what other customers have to say about the company’s professionalism and overall results. With enough due diligence, you’ll find the best option for your needs.

PS5 Controller Not Charging? Don’t Worry

It can be frustrating to discover your PS5 controller not charging. The tips in this guide will ensure you take the appropriate action and resolve the issue as soon as possible.

At Fruit Fixed, our expert team has the knowledge and resources necessary to meet your needs. We strive to exceed each of our customer’s expectations and deliver the best results. You can learn more about what we have to offer when you get in touch with us today.