Xbox Red Ring of Death: Does It Really Mean the End?

Xbox has produced some of the most beloved gaming experiences of the last twenty years. From Halo to Call of Duty, this console has long been a staple among gamers. However, its reputation also has a shadow side. Xbox fans going back to the 360 remember the horror stories about the Xbox red ring of death. It became common knowledge that once this ring struck your Xbox, it had met its doom. 

Unfortunately, the ring didn’t stop with the Xbox 360. Instead, it carried over to the Xbox One red ring of death. 

The red ring can occur in Xboxes of multiple generations. Fortunately, there’s some good news. It turns out that your console may be able to survive the red ring. 

How can you do this, you ask? To learn more, check out our guide below! We explain what causes the red ring of death and possible solutions. 

What Causes the Xbox Red Ring of Death?

Many Xbox players can tell you about the red ring of death, but not as many can inform you of its causes. Once you understand these, you have a better chance of fixing the Xbox. 

The red ring functions like lights in many other devices in that it informs you of an error code in the hardware. Think of it as being like a check engine light in your vehicle. 

What prompts this error code? Usually, it indicates a failure in one or more of your Xbox hardware components. Sometimes, though, it can signal that your console doesn’t receive enough power from the power supply.

How can you tell what caused the problem? Often, the system distinguishes issues by using different numbers of flashing lights. 

The Number of Flashing Lights and What They Mean

Different numbers of flashing lights indicate varying problems. Some of these problems are relatively quick fixes, while others may prove more strenuous. 

One Flashing Light: Hardware Failure

If you’ve experienced the Xbox red ring of death, you may have noticed that there are separate flashing lights coming from your console. Other times, though, there may only be one light. 

If there’s one red light, this indicates that a hardware component failed in the system. If you see this light, the TV will also display an error code along with texts in several languages. Hardware problems like this often  require professional help to fix. 

Two Flashing Lights:

When two flashing red lights appear on your Xbox, it indicates that the system overheated. To solve this problem, you can usually just let the system cool down.

First, turn off the Xbox console and unplug it from its outlet. From there, wait for at least thirty to sixty minutes before you start it again. While you wait, take the console to a ventilated area away from its other components.

Once you can tell the console cooled off, you can plug it back into its outlet and restart it. You can also avoid this problem by following some of these tips:

  • Place the console in a well-ventilated area away from direct sunlight or heat sources
  • Keep the console and its power supply on a cool, steady surface
  • Clean the exhaust grill and side panels by wiping them down with a clean cloth
  • Keep the console away from heat-generating or vibrating appliances, such as subwoofers

Following these steps helps your Xbox system stay cool and avoid overheating. This way, you can enjoy your gaming experience without having to worry about the system’s health. 

Three Flashing Lights: Power Source Issues

There are a few ways that power sources can cause the Xbox 360 red ring of death. For example, if you have a faulty power supply, the console may not receive enough power to function correctly.

Another cause could be that the power supply cable isn’t fully connected to the console. Usually, this is a quick fix. All you have to do is make sure you plug the cable in all the way. 

A power surge could also cause Xbox 3 rings of death displays. If the power surge comes through the Xbox’s connected outlet, it may cause a failure in your console.

A power surge also provides a straightforward fix. In this case, follow these steps to solve the problem:

  • Turn off the console
  • Unplug all power cables
  • Plug the cables back into the Xbox
  • Restart the console

Generally, this process will solve power surge-related problems. In 2008, shortly after the Xbox 360 premiere, these three red lights caused a tremendous problem for users. Many decided to send their consoles back, costing Microsoft over one billion dollars to repair the damage. 

Four Flashing Lights: Power Surges or Connection Problems

In the Xbox 360 and Xbox One, power surges can cause the four flashing red lights. If a power surge or a brief outage occurs while the system is running, it leads to the four flashing lights. Fortunately, this has a quick fix.

All you have to do is unplug the system and plug it back in. Most of the time, this fixes the problem.

Another cause of the four lights can be a little trickier to fix, and it often faces the 360 in particular. This light appears when the console can’t detect an AV cable. 

In other cases, you may have an AV cable plugged in. However, the system doesn’t recognize it due to a severe connection issue. In a case like this, it may be best to take your Xbox in for professional repairs. 

There is some good news on this, though. If your Xbox uses an HDMI connection, it won’t generate this error code. 

Taking Your Xbox to Professionals

If you have the Xbox red ring of death, you may be able to fix it using the solutions in this article. However, hardware and connection issues generally require a little more expertise. Sometimes, it may be best to let professionals handle Xbox red ring of death repair. 

To that end, you can give us a call today! We’ve helped gamers throughout Virginia repair their consoles and resume their gaming experiences. Call us today for an estimate!

What Are a Few Common PS4 Problems and How Can They Be Fixed?

You never think it’ll happen to you. Technical issues with PS4s are an inevitable part of gaming life. But like many things in life, a little practical knowledge can go a long way! If you really care about your console and your quality time in the gaming world, then you’ll want to read this article from start to finish. 

We’ve collected a few of the most common PS4 problems along with how they can be fixed. These solutions are often more straightforward than you think, so stay with us for these easy-to-remember tips. 

PS4 Screen Color Problem

Screen color problems can vary. Some may experience their screen looking washed out while others may have huge color imbalances. This likely has to do with your RGB settings being mismatched between your console and TV/monitor.  If you’ve become a victim of this the solution is simple.

If you’re using a monitor, you’ll want to check its RGB Range—whether it runs on Limited, Full, or Automatic. Some monitors may only run on one range and it could be tricky to find out which. If that’s the case, you can google the TV or monitor’s model and check out its RGB Range.

Once you’ve tracked down this information, you want to now make sure that your PS4 is running on the same setting. To do this you want to go to Settings-> Video Output Settings-> RGB Range. Adjusting the setting to fit that of your TV or monitor will realign the colors and you can play your games as they were meant to be seen. 

PS4 Update Problem

Update issues can occur for a variety of reasons. It could be that there are some corrupted files on your system previous to downloading the update file. It could also be that the update file itself is corrupted. Whatever the cause is, you will know when your PS4 fails to update when you see the infamous “Error Code SU-42118-6”. 

To solve this issue, you’ll have to access the PS4’s Safe Mode. This is done by completely turning off your PS4 (just to clarify: this means not using Rest Mode). Wait for the white light on the console to stop flashing, indicating it has finished shutting down.

Now, to access Safe mode, you want to hold down the power button located on the console for 5-8 seconds. If you’ve done it successfully, the console should make two beeps while you’re holding down the power button.  Once the Safe Mode screen appears, you’ll have to connect your DUALSHOCK 4 to the console via a USB cable, as the wireless connection doesn’t work in Safe Mode.

Press the PS button on the controller and you should get access to 7 options. First, you want to give option 5, called “Rebuild Database,” a shot. This will help to clear out any corrupted files on your system. Your system should either shut down or reset after this process. Either way, return to Safe Mode and, this time, go to option 3, entitled “Update System Software”.

In this option, you will receive 3 additional options. Choose the third, called “Update Using Internet”. This should almost always give you a successful update. In fact, we recommend only ever updating your system using this method. 

PS4 WiFi Connection Problems

Something all PS4 gamers have to come to terms with is the fact that Ps4s have a poor wireless receiver. The best mode of internet connection for a PS4 is to use a LAN cable, which can increase your download speed by over 100%. but if you insist on using WiFi, the first thing you want to do is find a way to get your console as close to your router or booster as possible. 

There are a few things you will then want to check. One of the most common is to confirm that you have the latest update (see the previous tip). WiFi connection issues may stem from a firmware malfunction. 

Another trick could be to change the DNS server. To do that, access Settings-> Network-> Set Up Internet Connection-> Use Wi-Fi-> Custom-> (Your wifi network)-> Automatic-> Do Not Specify-> Manual. There you can type in a new primary and secondary DNS of your choice

If none of these options have worked, you could try resetting your network connection settings. Bear in mind this resets the majority of your console’s customized settings including your DUALSHOCK 4 settings. Your games and save data will be safe though.

To do this access Settings-> Initialization-> Restore Default Settings-> Restore. This will clear out any information that may be causing your WiFi connection issues. But only use this as a last resort. It’s worth checking that your router is not poorly connected or your provider or PlayStation Network are not having issues of their own.

PS4 Controller Problems

This is in reference to connection issues. Hardware issues such as drifting and sticking are best left to the pros.

If there are any connection issues, check first that the USB cable and that the charging port is not damaged in any way. 

A common mistake that often is made is that people try to connect while another pad may be connected first. To fix this, make sure that any other controllers are first switched off before switching or turning on a new controller. Connect the desired controller to the USB cable and press the PS button on the controller. It should connect instantly. At this point, you can then remove the cable if needs be. 

If that doesn’t work, try resyncing your controller to the console. To do this access Settings-> Devices-> Bluetooth Devices. On this page, select your controllers and select “Forget Device”. Now, resync them by, once again, reconnecting the controller to the cable and pressing the PS button. 

There is also a reset button on the back of the controller. it’s a small hidden button on the top right side of the device near a screw. using a small tool, like a toothpick or an unfolded paperclip, to press the button for about 5 seconds. Repeat the USB and PS button process to reconnect to the console. 

PS4 Problems Beyond Your Ken

Granted, not all PS4 problems can be solved by adjusting the settings. At times, there are deeper issues at work. In this case, it may be wise to contact the pros.

Your console is precious, and while some dare to open it up and start tinkering under the direction of a YouTube video, the cost of a single slip of the hand could mean having to buy a new console altogether. 

Leaving it to the pros is far cheaper and less painful. So why not find a repair store near you and give your PS4 and your gaming time the attention it deserves!

Having Issues With Your Handheld Games? Here’s What to Do Next

With the release of the Nintendo Switch and PlayStation Vita, handheld gaming earned renewed prominence. One of the primary appeals of the Switch was that players could enjoy a game anywhere. You could sit and play in your leisure hours at home or enjoy a game while traveling. 

Handheld games make for fun and convenient gaming experiences. However, handheld game systems suffer technical difficulties like any other console. When these occur, players often have no idea how to fix the issue. 

If that describes you, don’t worry! We’ll explore typical problems in the Nintendo Switch and PlayStation Vita, along with their solutions. So, let’s get started!

Dead Pixel Problems in Nintendo Handheld Games

In the past, Nintendo handheld games have experienced issues with dead pixels. By dead pixels, we mean dark patches and spots that appear on a device’s touchscreen because of stuck or dead pixels. 

While the Nintendo Switch is the most recent console to suffer from this problem, it’s not the only example. When the Nintendo DS first launched in 2004, a similar issue occurred with its touchscreen. 

Unfortunately, there’s not really a way to repair this problem. Dead pixels usually happen because of issues with individual LCD screens. 

Instead, your best bet is to return the Switch and purchase a new one. You have the highest chances of returning the Switch if you bought it online. The Consumer Contracts Regulations allow you to return any online purchase within 14 days.

If you bought the Switch in-store, you may have a tough time returning it. Nintendo does not recognize this issue as a defect, so warranties usually won’t recognize the issue in their coverage. 

Switch Handheld Game Console Won’t Turn On

This issue can be a little tricky. Sometimes, Switch owners can’t turn their handheld games on. The most common explanation for this is that the battery died. 

We’ll assume, though, that you’ve already thought of that and charged the device. If your handheld game console still won’t turn on, it’s possible that the screen froze in a black screen position.

How can you tell if this is the problem? Nintendo suggests taking your Switch into a dark room. If you notice light coming from the black screen, your console has frozen.

What’s the solution? Hold the POWER button down for at least twelve seconds. Doing so will turn off the console. 

Once you’ve done so, press the POWER button again to turn it back on. In most situations, this approach can solve the problem.

A similar problem sometimes occurs with the PlayStation Vita. Fortunately, if the Vita has a weak charge, it’s easier to tell. A blinking orange light will show that the Vita needs to charge.

If the screen is turned on but unresponsive, try a similar approach as for the Switch. Hold the power button down for about thirty seconds. Doing so will cause the system to shut down. 

From there, give the system a little time to rest. In about an hour, turn it back on and see if the screen operates this time. 

Running Out of Storage for Handheld Games

What happens if you download enough game software that you run out of storage? Unfortunately, this is easy to do on the Switch. Nintendo only provided 32GB of storage space, six GB of which run the operating system.

Fortunately, there’s an easy workaround! The console supports microSD cars, which you can insert in the opening beneath the kickstand. This way, you can significantly increase your storage capacity. 

Joystick Stops Responding

Joystick issues affect both the Nintendo Switch and the PlayStation Vita. However, they often happen for different reasons.

The PlayStation Vita’s joysticks and buttons may cease to respond because of sweat and grime. Over time, these materials work their way into the buttons, causing them to jam. 

Early in the Switch’s production, gamers noticed issues with their left Joy-Con when playing the system in its console form. Often, this happened as a result of a weak connection between the Joy-Con and the console. 

If you notice this problem in either system, the solution is usually to let professionals repair or replace the affected part. Find a reputable repair service today if you experience this issue. 

Memory Card Issues

The PlayStation Vita still uses a memory card system like many consoles before it. Sometimes, using a memory card comes with a set of difficulties.

A Vita system may have a hard time locating your memory card. Usually, this means that the card got bumped out of place. If your system can’t find the memory card, check to make sure it’s installed correctly.

If the card is in the right place and the system still won’t pick it up, turn off the system. Then, remove the memory card and inspect it closely. 

Do you notice any debris in the contact pins? If so, this could be the cause of your connection problems. Gently wipe the debris off of the card.

Next, turn the Vita back on. When you do, you should see a message that says there is no memory card installed. With the system on, re-insert the card. 

Make sure you hear a clicking noise when you put the card back in. This sound indicates that the card went in all the way. 

Sometimes, a similar problem happens for Nintendo Switch games. Since these games operate like SD cards, their contact pins could also get dirty. If your Switch doesn’t recognize your game card, wipe it down thoroughly and try again. 

Bring Your Device to Us

The solutions in this article can fix many issues found in handheld game systems. But, several other problems could affect your consoles that we haven’t covered here. 

If you can’t play your handheld games the way you’d like, bring your system to us! We have expertise in all sorts of technology, ranging from iPhones to handheld retro game console systems. Call us today to receive an estimate!

5 Tips for Fixing a Repetitive Xbox Restart

Did you know that Microsoft has sold almost 50 million Xbox One units since their launch? 

With that much hardware, it’s no wonder that various problems can occur while using the console. Of these issues, a random Xbox restart while playing your favorite game can be one of the most frustrating. While it is annoying to lose your progress, most of the time, the problem will resolve with a few simple troubleshooting steps. 

In this article, we’ve compiled a list of 5 tips for troubleshooting a repetitive Xbox restart. Continue reading to learn more about the reasons behind the malfunction and how to fix it so that you can get back to gaming. 

Reasons for the Malfunction

There are a few reasons why your Xbox is restarting on its own. Below is a list of the most common causes for the issue. 


When an Xbox becomes too hot, it will shut itself off to prevent heat damage to its internal hardware. When the Xbox does this, it doesn’t immediately mean there is something damaged or broken. Using this safety protocol prevents the development of an even larger problem down the road. 

Feel around on the console for areas that feel hot. Keep in mind that it is normal for the device to feel warm near the vents. 

Power Mode Settings 

Another reason you’re Xbox is stuck in a loop of perpetual restarting could be its power mode settings. The Xbox One allows you to set up a function that makes the console shut down after a certain period of inactivity.

Faulty Power Supply Unit

Because the Xbox One has an external power supply unit, it is more susceptible to power surges, elemental damage, and general wear and tear. If your PSU is damaged, the result could be a broken Xbox that keeps turning itself off and on again. 

Game Glitches

Sometimes games can have bugs that cause severe damage to your console’s operating system. If you notice that your Xbox crashes to the home screen or restarts when playing a certain game, it’s a safe bet that a bug is the culprit. 

Internal Hardware Failure

For some unfortunate users, the hardware inside of the console is damaged. Consoles require hundreds of tiny parts that are all designed to work in a specific way. When one of these components begins to fail, it is possible for other parts of the system to fail as well.

If none of the other reasons listed above seem to be the reason behind the system failure, it is likely that the internal hardware is damaged or broken. Problems like this are harder to diagnose and must be taken to a technician for a thorough review of the device. 

Fixing an Xbox Restart

So you’ve got a broken Xbox? When it comes to fixing it, it’s important to follow these specific tips. By doing so, you’ll have the issue resolved faster and will be back to playing in no time. 

1. Unplug the Xbox

A lot of times, the Xbox is overheating. If you’re Xbox begins to restart itself, the first thing to do is unplug it. 

2. Diagnose the Problem

After the console is unplugged, it’s important to look for the source of the problem. Check for hot spots on the console and PSU before looking at your console’s power mode settings.

3. Follow the Troubleshooting Steps

Once you’ve diagnosed the problem, it’s time to take action. Follow the troubleshooting steps listed below to get it running smoothly. 

4. Test Your Solution

After finding the source of the problem and implementing the necessary troubleshooting actions, it’s time to test it out. Plug your console back in and turn it on.

If the problem has ceased, congratulations! You’ve successfully fixed your console. If the problem persists, it’s time to take it to a professional. 

5. Take it to a Pro

Sometimes we can’t always fix Xbox One glitches from home, but lucky for us, there are professionals that can. If, after troubleshooting, the problem continues, take the device to a professional repair shop. 

Troubleshooting Action Steps

Depending on your diagnosis of the problem, there are a few different actions that will resolve it. Below is a list of troubleshooting steps that will get your console back to its former glory. 

For a Console that is Overheating

If your console is overheating and shutting itself down, it is important to leave the console off for at least an hour to prevent hardware damage. Once the device is off, take a can of compressed air and spray the vents to release built-up dust and debris. 

After the device has cooled down and the excess debris has blown off, place the device in an open area to prevent it from overheating in the future. Be certain to leave ample room around the vents to allow airflow. 

For a Broken PSU

If you notice that the PSU LED light won’t turn on or the entire unit is overheating, it is important to unplug it from the Xbox and outlet. 

If the PSU is overheating, unplug it for at least an hour. While you wait for it to cool down, take your can of compressed air and spray it around the unit. This will help clear up any airflow blockages. 

If the PSU LED, light isn’t turning on, follow this guide by Microsoft that will help you resolve the power supply failure. 

For a Game Glitch

If you’ve discovered that a certain game causes this problem, the first thing you’ll want to do is stop playing it. Game glitches can sometimes damage the console’s operating system and bring even more issues. If a game glitch is causing the Xbox restart, it is important to contact the proper customer support terminals for the game. 

For Wrong Power Mode Settings

One of the easiest and most annoying reasons for the malfunction is incorrect power mode settings. To adjust your settings, read this article by Microsoft. 

For Broken Hardware

If, after following the troubleshooting steps listed above, the problem still doesn’t resolve, it’s time to call in an expert. It’s probable that the internal hardware of your device needs replacing. For more information about electronic repair shops, and the benefits of working with one, check out this article

Get Back to Gaming

There’s nothing worse than a repetitive Xbox restart malfunction that never seems to end. By following our tips above, you’re guaranteed to have the problem resolved quickly, so you can get back to playing your favorite games. If you think you need a professional’s touch, contact us, and we’ll get it fixed in a jiff.

Game Console Repair: What’s Wrong With My Console

Is your PS5 experiencing issues with the resolution output? Can’t connect your Switch to the WiFi even when you’ve entered the right password? Don’t fret yet. You might be able to get things running with a few basic game console repair tips. This saves you time and money so you don’t bring your console to a repair shop unless it’s a dour situation. 

Read our guide right here to learn how to check what’s wrong with your gaming console:

Console Won’t Turn On

One of the most common problems is when a console simply won’t turn on. There are a few steps to consider and the first one is to check if you plugged the console into a working socket. If you plugged it into an extension cord, make sure the cord is on and that you plugged it into a socket. 

Next, check if you plugged the power cord into the console. You should also make sure there’s electricity and that you’re not trying to play amidst a power outage. 

If the console still won’t turn on, there could be a problem internally. This needs replacing parts and it’s better to bring your console to a repair expert.

Can’t Update System

Did you get the latest system update for the Nintendo Switch? What about updates for Sony and Microsoft’s consoles? 

You need system updates to keep up with their security policies, newer features, servers for multiplayer games, and access to their online video game stores. Your console will become an outdated brick without these. 

If you can’t update, the first step is to check your connection. You can also hard reset your console, reconnect to the Internet, and try downloading the update again. If all of that still doesn’t work, you can try checking your storage first to see if the console has enough space for the update.

Disc Drive Sounds Funny

Both the Xbox One and the Series X have issues with their disc drives. If you insert a disc and start hearing scratching sounds, eject the game and bring your console in for repairs. Otherwise, you risk damaging the games you buy. 

This can happen with a PS4 or PS5, however, it’s not as common as it is with the Xbox consoles.

The Nintendo Switch doesn’t use discs but you can still encounter a few errors with the physical game cartridges. Pushing one in wrong will cause the Switch to notify you with an error code. It will let you know that the console can’t read the cartridge so eject it and try to put it in properly. 

Controllers Won’t Connect

Modern consoles today connect with their controllers via Bluetooth. If a controller can’t connect, the first step is to check the battery. Plug it in, charge it, and see if it’ll connect to the console once it gets some energy. 

Do the controllers still fail to connect even after charging them? Some controllers have a button on them, like the ones found in the third-party 8-bitdo Pro Controllers, to reset their settings. Push down on this and then try to reconnect to the console.

There are two main causes: either the controllers broke or you need to reset the Bluetooth settings for your console. 

Poor Resolution

The Nintendo Switch can output up to 1080p when docked. The PS4, PS5, Xbox One, and the Xbox Series X can reach 4K resolutions. If you don’t get those resolutions, the first option is to check your HDMI cable. 

If there’s nothing wrong with the cable, go to your console and try to reset the video settings. Your TV might have separate settings too so make sure to check that too. Some televisions have a “game mode” and that could interfere negatively with the native settings of your console.

You should also check the resolution settings within the game you’re playing. Some are, by default, set to the lowest resolution to prioritize a faster framerate. 

Overheating Issues

If your PS5 or PS4 suffers from constant overheating, you might want to check the ventilation or cooling fan. Something could be blocking them, causing things to heat up more. The Xbox One and Series X both have similar ventilation systems so if they overheat, it might be due to too much dirt clogging up the ventilation fans. 

When it comes to the Nintendo Switch, you have to first check if the heat comes from the console itself or the dock. Determine this first to decide whether you need to repair the Switch or simply replace your dock. Resource-heavy games can also cause the Switch to get a little hot. 

System Won’t Connect to WiFi

Do you encounter issues connecting your console to the internet? 

The PS4, PS5, Xbox One, and Series X allow you to connect either via WiFi or LAN cable. You can only use a LAN cable with a Switch if you first purchase an adapter so you can hook up the cable to the Switch dock. Make sure to check the cable and ensure everything connects as needed.

However, if you connect to the net using WiFi, you’ll have to first check the password. Did you input the right password for your WiFi router? If you did and still can’t connect, you might need to reset the WiFi settings on your console. 

If that still doesn’t work, there could be a problem with your console’s WiFi receiver. This needs a replacement from a professional repair shop. 

Consider Professional Game Console Repair

Conducting these basic game console repair steps will ensure you can fix minor concerns quickly. You’ll be able to get back to your gaming schedule in no time. However, keep in mind that it’s safer and better to take your console in for professional repairs once you’ve exhausted all of these repair tips. 

Fortunately, you don’t have to look far for experts who can get your video game console running back in no time. We’re here to help you out. Feel free to contact us now for reliable game console repair services.

Got PlayStation 4 Issues? Here’s What Might Be the Problem

Sony’s Playstation 4 is one of the best-selling home consoles, having now sold over 112 million consoles. This puts the PS4 in second place, right behind the classic PS2, which sold a total of 155 million consoles. 

It’s a well-loved console, and for good reason. Though everyone has been trying (and failing) to get their hands on a PS5 since its release, it looks like the PS4’s popularity still has a long life ahead of it. 

If you’re one of the millions that have a PS4, lucky you!

Of course, with any console comes technical issues that can get in the way of your gaming experience. This is especially true as they age. 

Luckily for you, we combined a list of the most common PlayStation 4 issues and how you may be able to solve them. 

Blinking Blue Light 

Also known as “the blue light of death,” no PS4 owner wants to see that horrendous blue light. In fact, when you think of fixing a PlayStation 4, the blue light is most likely your first thought.

If you see the blue light, it could indicate a technical problem that is deep-rooted. In other words, you could have a broken PlayStation if you see this blue light. 

But, before getting completely stressed out, there a few things you can check out first before deciding to call the professionals to fix it for you. 

Blue Light Fixes 

Check your HDMI ports on both your TV and your console. Swap them with different cables, and you can diagnose if it is a TV problem or a console problem. 

Make sure the firmware of your TV is updated, because not having an audio-visual signal can cause the blue light to blink. 

Double-check the power supply by holding the power button on the PlayStation 4 for seven seconds until it beeps twice and shuts off. Then, disconnect the power supply and check it for anything suspicious. 

Lastly, you can try resetting your controller. Press and hold the power button on your remote until the light turns orange. Then, press it again until it turns white. If it goes correctly, you’re PlayStation will then turn on. 

Flashing Red Light

If you report your Playstation is not working, it could be due to a ventilation or fan issue. This will generally show itself in the form of a red flashing light that will then turn your PS4 off. 

While not as widely known as the blue light, the red light can be just as serious of an issue. 

Red Light Fixes 

To solve it, first, try giving it a rest.

Touch the power button on the PS4 for seven seconds until it beeps twice and shuts off. Then, unplug the power supply and allow it to cool down completely.

If you leave it unplugged and turned off for a few hours, you will have a better chance of it being completely rested for when you power it back up again. 

Another way to address this issue is by giving your PS4 enough space for the fan to ventilate it.

Avoid carpets, blankets, or other plush surfaces. Putting it on a hard, smooth surface with space around it will help the fan cool down the console more efficiently, preventing overheating and that red light from flashing. 

Some users have also reported that placing the PS4 vertically may help with the overheating issue, though that hasn’t been completely proven to be true. 

Connectivity Issue 

PlayStation 4 connection issues are never fun, and they are among the most persistent complaints users have about the PS4.

There can be network issues, which means maintenance is occurring, and you just have to wait it out until it’s over.

However, there may be other unrelated issues that you yourself will have to assess. Luckily, there are some simple fixes you can try before getting too frustrated. 

Connection Fixes

Make sure your router’s firmware is updated.

You can usually find the instructions for this on the bottom or side of your router. Follow the instructions, or call your internet service provider for help.

Even if this isn’t the cause, it will help to rule it out. 

Don’t exclude the rebooting method. Power down and unplug your PS4.

Then, unplug your router and modem. Wait at least five minutes, then plug in your modem and router.

When they are both fully powered up and back online, plug your PS4 back in and power it up. If it connects, you win! 

Another method is to have your PS4 forget and then re-learn your internet source. Technology can have glitches, and there may just be issues with how it’s currently connected.

Go to your settings, and have your PS4 “forget your network.” Then go in and reconnect as if you’re adding a new internet source. 

PlayStation 4 Issues Addressed 

Though there may be more PlayStation 4 issues to address than we may like, it makes sense that such a powerful and popular console will eventually have problems. 

Don’t let it get you down! Try these trusted methods to fix your problems, and if they don’t work, don’t hesitate to call us to do it for you. 

We are professionals and can get the job done fast, preventing you from getting frustrated. It’s much better to channel that energy into playing your favorite games. 

Call us today at 804-698-0004, or browse through our locations to find a store near you. 

What Does It Mean When Your PS4 Randomly Shuts Off?

Wondering why your PS4 randomly shuts off? It might be caused by an overheating console or a power connection issue. Or, it could be a faulty hard drive or a software glitch that’s causing the problem. 

Whatever the issue is, we’re going to help you solve it. The following is a guide on how to troubleshoot and fix this particular PS4 problem, if possible.

We’ll also tell you when you should take your PS4 in for professional repairs. (We can take care of those, too.) In any case, to stop this frustrating problem once and for all, follow these steps.

1. Diagnose Power Issues

There are lots of reasons why your PS4 might shut off due to an inadequate or unreliable power supply. These reasons range from your home’s wiring to a faulty power cord. So let’s just take these step-by-step.

Bad Wiring

First, ask yourself, have you experienced electricity problems with any other electrical devices in your home? Do other devices randomly shut off? Do your lights flicker?

These signs indicate a problem with your home’s wiring. Call an electrician to check it out.

Bad Connections

Next, it’s possible you just have a loose power cord that keeps getting disconnected. Check to make sure the power cord is firmly connected to your system and to the electrical outlet.

Also, check the connections for obstructions. Dust and other debris might be clogging the port that the power cord’s plugged into.

Bad Power Cord/Surge Protector

Better yet, replace the cord altogether. It’s easier to replace the cord than it is to test if it’s faulty. Besides, PS4 power cords are not expensive. 

Get a brand new one and hook it up. Then, see if the problem persists.

Also, plug it into a wall instead of a surge protector. It might be that the surge protector has too many things plugged into it so there’s not enough power leftover for the PS4. Or, the surge protector might be malfunctioning.

Either way, it’s better to plug the PS4 into the wall.

2. Diagnose Overheating Issues

Your PS4 will automatically shut off when it gets too hot. This protects the system from being permanently damaged by the heat.

Overheating might be caused by a broken, obstructed, or smothered fan. One sign that your PS4 isn’t ventilated enough is that your PS4 fan always runs very loudly.

The fan has a high and a low setting. The low setting is very quiet, but the high setting is noticeably loud.

Your system should never really get hot enough that it has to use the high setting. So, if you hear it all the time, there’s an overheating problem, most likely a lack of ventilation.

Another symptom to listen for is no sound at all. If you don’t even hear the soft hum of the fan in low speed, it’s probably broken. So the system is shutting off whenever it gets too hot.

Fixing Overheating Problems

If the fan is broken, have the PS4 repaired by a professional. Otherwise, follow these steps.

First, unplug the system and vacuum dust from the sides and back of the system. Also, wipe all the dust off of the surface where you set the PS4 while it’s in use. In fact, dust this surface every time before you turn it on.

Next, make sure your system has room to “breathe.” Make sure the system has at least a few inches of space on all sides.

Don’t keep your system buried beneath or sandwiched between other appliances while in use. Do not operate your system while it’s enclosed in a cabinet with the doors shut.

3. Don’t Connect to Multiple Devices at Once

Your PS4 can connect to several TVs or other devices at the same time. But doing so might confuse or overheat your system and cause it to shut off randomly. Try connecting to one device at a time from now on and see if that helps.

4. A Wifi Problem

Some users have reported that their PS4 shuts off randomly, but only when it’s connected to wifi. Updating the software might fix this glitch. Otherwise, try connecting your PS4 to the internet with a cable instead of wirelessly.

5. Update the Software

The problem could simply be a software glitch. So, try updating it through the PS4 menu.

Go to Settings > System Software Update > Update Now. If you’re notified that the update was successful, then the problem is hopefully fixed.

In the event that the update isn’t successful, try updating it manually. Get an empty USB, plug it into your computer, and format it for the FAT or exFAT file system.

Next, create a folder titled PS4 and another folder inside the PS4 folder called UPDATE. Then, download the current update file from the official PlayStation website (into the UPDATE folder you created).

Now, turn off the PS4 and insert the flash drive into the USB port. Boot up the system in safe mode by holding the power button for 7 seconds. Finally, click Update System Software in the Safe Mode menu.

6. Check the Hardware

If you’re comfortable doing so, remove the console’s outer covering and inspect the hardware inside. Look for loose components, wires, or solder. If you’re extra daring, you can attempt to resolder the loose parts.

We warn you though, please don’t do this. Such repairs should only be handled by experts. A mistake can brick your system in a way that no one could fix.

7. Hire a Professional

If none of the steps above helped or it seems that you have a hardware problem, call a professional to get it fixed. That’s what we’re here for.

Remember This Guide if Your PS4 Randomly Shuts Off

Hopefully, the steps in this guide have solved the reason why your PS4 randomly shuts off. If not, though, we’re here for you.

We repair game consoles, smartphones, iPads and tablets, and most other devices. Use the links in the menu bar to call us or to find a location near you.

Why Does My PS4 Overheat? 5 Tricks to Cool Down Your Console

Picture this, you are playing the new Assassin’s Creed Valhalla game, and your PS4 overheats and crashes. And in the middle of a battle, that is not going to be good for anyone.

So what do you do? How do you fix it? You are probably going to ask yourself, why does my PS4 overheat? 

Gamers are gonna game, but when your console gets too hot, it can put an end to your fun. Find out all the reasons why your PS4 might be overheating, and how to solve them! 

1. Restart The System 

Things just need to rest sometimes. Your PS4 is no different. The system could be overheating simply because it needs a bit of a break. Especially if you have been playing on it for a longer period. 

All you have to do is turn off the console itself and wait. Let the console return to its normal temperature. Then continue gameplay. 

When you start playing again the system should not overheat. If it does start to get hot again there could be another mechanical problem with the console. 

Also, ensure that the room is not too hot. It might be time to open a window or let some fresh air into the room. 

2. Thermal Paste Replacement 

One of the more drastic measures that you can take when trying to stop your PS4 from running hot is replacing the thermal paste. 

Thermal paste is a substance that you apply to a processor before installing the fan or cooling solution. It allows for the best transfer of heat within the system.

If the thermal paste is not working the transfer of heat between the CPU and the heat-sink has gotten weaker. This is why your PS4 gets hot quickly. 

You will have to take apart the system to reapply the paste. So, while this is doable on your own it is always best to have the professionals who have done this before complete this for you. 

They will know how to apply it properly without you going and watching any YouTube videos and possibly doing more harm than good to your gaming system. 

3. More Ventilation 

The reason that your PS4 is overheating could simply be because there is no proper ventilation in or around your console. Do you have your PS4 up against a wall? Or the system is left by a radiator or a heating vent? 

Those are all things that can block the vents that let the hot air escape or even add more heat. An example would be if you have your PS4 on the same shelf with all of your movies. You cram the movies up against the side of the console with no space in between them. 

Remove anything surrounding the system and give it room to breathe. Vertical stands with cooling fans are also available for purchase and seem to be very popular right now. It could be worth the investment if you are playing games for long hours. 

4. Time for an Update

Sometimes if your PS4 is overheating when you are playing a particular game, it can mean that the game software itself is overheating the system. If the game is new there could be something in the game code that is causing your system to run at its highest capacity. 

What you need to do is check in the settings if there is a new update for the game. If there is, install it right away. Go to the main menu and look for and select the game you are currently playing. 

Select the option that says “check for update”. If there is anything to install let it process and then try to play the game. Your PS4 should not overheat again. 

There could also be a PS4 system update that needs to happen. While you are updating the games it is also a good idea to update the system. 

To do that you go to the setting on the main screen of the PS4. Then you will be able to select “system software update” from there you check for any updates. 

5. Clean the Fan

So much dust, hair, and other particles can end up in the vents or your PS4 as well as on the fan that is meant to cool the system. This prohibits the fan and vents from doing their job and cooling the PS4. 

The fan provides cooling to the CPU and the graphics card. Two of the things that have to work the hardest. You never want anything to block the airflow. 

Take canned air and gently blow the dust off of the PS4. You can also use compressed air or even a hose attachment of a vacuum to get the dust out of the vents. 

It is not unheard of to take the PS4 completely apart to get the dust off of the cooling fan and inside the vents. Now, if you have no idea where this fan is or what to do, it is time to call in the professionals

Why Does My PS4 Overheat? Fix the Problem for Good Today

You have tried everything. You have restarted the system, you have cleaned out as much dust as possible, even updated everything. Most of the time this will work. 

But on the occasion that it does not, it is time to call in the professionals. At Fruit Fixed we offer fast repairs with the most professional technicians and a lifetime warranty. 

If you are still left wondering, “why does my PS4 overheat”, we can make sure your device is repaired and you are gaming again soon. Contact us to start a repair and get your PS4 back to battle-ready today. 

PS4 Won’t Turn On? This Is What You Should Do

Have you ever heard about the yellow light of death? If you have experienced it, then you know the pain of dealing with a PS3 that won’t turn on, no matter what you do. Luckily, there were some tutorials that would guide you into fixing it, but sometimes you still had to take it to your local tech experts. 

Fortunately, the newer versions of the Playstation have fixed this. Unfortunately, there are still problems that make you cry out, “Why is my PS4 not turning on?!” Today, we will discuss why your PS4 won’t turn on and what could help.

Ps4 Won’t Turn On

There are many reasons why a PS4 is not turning on at all. Some of the causes are simple fixes, while others may be a bit more in-depth and may require help from tech experts. It may simply be some dust in your console to faulty hardware. 

Let us start with the easy troubleshooting tips and work our way to the more technical ones.

Disconnect the Power Cord

Yes, it may seem like an obvious solution, but it is an effective one. What you do is disconnect the power cord found in the back of your PS4 for about 30 seconds. Then plug in back in and try turning it back on. 

When you connect it again to your PS4, make sure it’s plugged in well. Since the power cord is a bit sturdy, it can be easy to plug it incorrectly.

Did it work? If not, let’s move on to the next step.

Connect to a Wall Outlet

In today’s age of technology, we usually have so many devices that need to be plugged into either charge or even get it to turn on. That is why we usually use a power strip. But the convince of a power strip has its downside, as it does not regulate power flow. Meaning that your PS4 may not be getting enough power.

Try connecting your PS4 directly into a wall outlet to see if it turns on. If it doesn’t, try different wall outlets in your home to check that it is not a problem with a faulty wall outlet. If it still doesn’t work, don’t worry! Let’s keep trying to find a solution.

Power Cycling

This method is a little less known. What does it involve? Simply hold down the power button of the PS4 for about 10 seconds, and while doing this, your PS4 will flash a blue light, after which it will shut off.

After it shuts off, unplug the power cord and leave it alone for 20 minutes. Yes, the PS4 also needs a break from being used! Once the time has passed, simply plug the power cord back in and turn it on.  

Can’t find the power button? Don’t worry. It is not a traditional button, so it can be a little tricky to find. Facing the PS4, find the SONY logo, and right underneath it, there is a thin strip with a power symbol on it. 

Is your PlayStation is still not turning on, no problem! We still have a few more solutions that may help.


Since the PlayStation4 has a fan, it is very common for it to accumulate dust. And dust is a very damaging substance for any device with fans, as it can clog up the vent making your PS4 overheat or straight up not turn on. So what to do first in order to clean your PS4? 

First of all, do not blow on it! By blowing on it, you risk spit particles damaging your console. Also, don’t use a vacuum since it can create static, potentially frying your components. What you must do first is unplug your PS4. What do you need to clean it?

What you need is a can of compressed air and a small brush. Next, we find the air intake of the PS4, which is on the top side. To make sure you are on the correct side, just check if the PS symbol on the front is correctly oriented and not upside down. Then, carefully use the compressed air and gently brush off as much as you can in the air intake.

Hopefully, this worked but if not, keep reading for more solutions!

Running It on Safemode

Now you may think, “but if my PlayStation doesn’t turn on, how will this work?” It is possible to turn it on through Safemode, as this mode disables certain parts of a PS4, thus allowing it to boot up. How do you do it?

First of all, hold the power button until you hear two beeps. The second beep is usually 7 seconds after the first. Next, plug in your PS4 controller to your PlayStation with a USB cable. Press the PS button in the center of your controller.

If it boots up into safe mode, then the cause is most likely a software problem, not a hardware one.  

Here you will have different options, and the first you should try is updating the Playstation. If that does not work, then repeat the steps to get back into Safemode and try rebuilding the database. Note that doing this erases everything on your Playstion, so perform this with caution!

After rebuilding the database, it should restart your PlayStation.

Still Not Turning On?

If none of the aforementioned solutions has helped and your PS4 won’t turn on, it´s time to seek the tech experts. They will be able to open up your PS4 and check thoroughly what the problem is.  If you still have a warranty on your PS4, then you may try to contact support. But being a big corporation, it may take them a lot longer to fix your console.

That is why it may be faster to contact your local tech experts, not only can we personally attend to your problem. We also have low prices. Feel free to contact us to get the help you need from experts in all things tech!

This Is What to Do If Your Xbox One Won’t Turn On

Is your Xbox One beeping but refusing to turn on? If so, don’t panic. There are a few easy fixes you can make before you have to send the Xbox off for repairs. 

Below we have listed a number of fixes. If your Xbox One won’t turn on, then follow our handy step by step guide to troubleshoot the issue. 

Check the Controller

The first fix you can try is to check that your controller is working properly. If you used it to try and turn on the console, go for the manual switch on using the console unit itself. Hold the power button down on the console, and if it turns on, you probably have a controller problem. 

Change the batteries on your controller, making sure they are fresh. Turn off the console, then attempt to turn it on using the controller once more.

If the problem is still not solved, plug the controller into the Xbox using a USB connection. If it still refuses to turn on using this method, your controller will need replacing. 

Power Supply

After the controller check, try your power supply. If the Xbox is not getting any juice, then it will not work. Proceed with caution as this is an electrical appliance. 

Start by checking the connections. The power supply should be inserted firmly into the back of the console and plugged into the wall socket fully. You should then check the socket itself with a multimeter, or try plugging the Xbox into a new power source on a different circuit and see if it works. 

The power block itself should have an LED light that will display once you have plugged it in. If you see a steady white or orange light, then your Xbox may need a professional service. If you see a blinking orange light, then you need to fully replace the power supply. 

Power Strips

If you are using a power strip, check this is functioning. Remove all items from the strip, including the Xbox, then check an item you know is functioning, such as a TV or hairdryer. If it works, you know the power strip is ok.

Gradually add items to the strip to check it is not being overloaded. Some strips can have safety features that blow their fuses in the event of an overload, protecting electronic devices. If you find your strip is not working, then replace it immediately. 

Change Wall Outlet

Try changing the wall socket, so that your Xbox is plugged into a different circuit. If it works, there may be a problem with the electrics in your home. Try plugging other items into the previous socket and see if they work.

If they don’t, take a trip to your fuse box. Here, you should check all the fuse switches are in the on position. One of them may have tripped without you noticing. 

Tap Eject

This is by no means a technical solution, but many people have noted that they can fix an Xbox when it is not booting up by pressing the eject button on the disc drive. This must be pressed rapidly upon startup.  

Resetting the Internal Power Supply

If you have eliminated the controller and power supply problems, then it is likely that the Xbox itself is the problem. In this event, you need to try a reset on the internal power supply. 

Start by disconnecting the power cable from the back of the Xbox. Make sure you wait ten seconds, reconnect, then press the Xbox button on the unit itself.

If doing this on the original Xbox one this needs to be done in a very specific manner. After waiting for ten seconds, plug the power into the wall, then the console second. 

Hopefully, your console should turn on and boot up again. If not, you may need a service or repair from a professional. The button should be pressed repeatedly, with some people even noting that holding the middle controller button has also caused it to start up. 

Xbox One Won’t Turn On Because of Heating

The rush to make modern consoles smaller and more powerful has meant that they are all susceptible to overheating. This can be exasperated if you place them somewhere hot, or you live in a humid climate. While consoles do have internal fans, they need to be well ventilated to operate. 

Remove any objects from around the console, and reposition it if it is around a heating system or radiator. The vents should be clear so air can escape. If your Xbox has shut down in the middle of a gaming session, it is probably because of overheating. 

If it still refuses to work, visit a specialist. They may need to clean the internal fan so it works more efficiently. 

Check the Settings

Finally, if you can still manage to boot up the console but not play, you can try checking the settings. You need to navigate to power and start-up in the settings menu. 

The Xbox has a feature called instant-on. This lets it turn on quicker by not fully shutting it down, but placing it in a stasis mode instead. However, it can interfere with starting up. 

Instead, turn it to energy-saving mode. Then check the auto-shutdown option. Your console should now power down fully, and it may help with the start-up in the future. 

Still Not Working?

After all of this, if your Xbox One won’t turn on, then you need professional help. Many Xbox One consoles will have a warranty, but for anyone who has an expired warranty or wants a quicker fix, then seek a local company that does repairs. 

Fruit Fixed can have your Xbox working and fully serviced, should you find yourself in this position. We can give accurate quotes and appraisals, and have parts onsite for fast repairs. Contact us to discuss your console needs today!