Pixel Perfect: Common Google Pixel Problems and How to Fix Them

Pixel Perfect: Common Google Pixel Problems and How to Fix Them

Google Pixels aren’t perfect. What do you do if you encounter a problem? Read on to learn about common Google Pixel problems and how to fix them.

Keyword(s): Google Pixel Problems

Is your smartphone playing dumb on you?

It happens to the best of us. You’re not alone. Google Pixel owners have shared their issues on forums online, and others have chimed in with possible solutions to their problems.

We’re here to share the information we’ve collected on Google Pixel support. Read on to find out how you might fix your Google Pixel problems.

Common Google Pixel Issues

Sometimes our phones get in a jam, and it seems like everything is crumbling down. But there might be a quick fix to your issue!

Let’s take a look at some common problems that owners of Google phones face, and see if we can answer some of your frequently asked questions.

First, we’ll present the common problem, and then offer possible solutions that have worked for other users.

Missing Messages

This is a common issue new owners of a Google Pixel face. It usually happens when transferring over from an old device, like an iPhone.

For some reason, users are unable to send or receive text messages to other users on their contacts list.

Possible Solutions

Misclicks happen, especially when setting up a new device. Let’s make sure you haven’t blocked someone on your contacts list. To check who’s on your blocked contacts lists: open your Messenger app, then tap More (it’ll show three horizontal dots with it), and then open Blocked Contacts.

If you used an iPhone before, you may need to go back to your old device and turn off iMessage. With your iPhone, you’ll need to go into Settings and open Messages to find the toggle for iMessage. If you no longer have your old iPhone, you will have to speak with an Apple associate to unregister the number associated with iMessage.

Update Refresh

Are you experiencing any slowdown or freezing on your Google Pixel?

This can include glitches in the screen display, stuck in a resolution rotation, laggy apps, or intermittent crashes.

Possible Solutions

Make sure you’re running the latest Android update for your phone. Sometimes they’ll have released a quick patch that you’ll need to download, also.

If you’re in a particular jam with your phone, you might need a quick restart. Users can reboot their Google phones by holding down the power button. A menu will ask you if you’d like to Restart, click OK.

Your phone should boot up fine, problem free. If not, continue reading for more specific issues and possible solutions

Specific Google Pixel Problems

Below are the rare issues that some owners run into with their Google phones. Check them out to see if you can find a fix to the nagging problem you’ve been facing.

Like before, we’ll describe the issue first, and then offer the possible solutions.

WiFi Issues

One of the most annoying struggles to deal with on your smartphone is connecting to the WiFi.

Issues with speed, consistency, or general connectivity issues. Let’s take a look at some solutions.

Possible Solutions

First, let’s make sure it’s not an interference with the WiFi modem itself. Even if other devices you’ve already connected continue to work fine, there might be a problem connecting a new device, like your phone. Turn the modem off, wait a few minutes, and then back on.

Next, turn your phone off. A quick restart never hurts…

If you’re still having issues, you might have input the WiFi settings incorrectly. To check, head to Settings on your Google Pixel, and open up the WiFi tab. Click the WiFi network you’re attempting to use, and select the option to Forget the Wireless Network. Once that completes, select the network and input the information in again.

Bluetooth Problems

Running into difficulties pairing your phone with Bluetooth-enabled accessories?

Some common reports from users are that their phones either can’t connect or will disconnect after some time. This appears to be happening most often with cars, which can be a big hassle while driving.

Possible Solutions

First, let’s do a simple refresh of all paired devices. Go into Settings and choose Bluetooth, and disconnect from any devices on the list. Once finished, head back in to repair your devices with your phone.

This glitch was affecting so many users that Google had to update the Android OS. Make sure you’re completely updated before worrying any longer.

Last, make sure you have all 3rd party updates for whatever devices you’re using. You’ll need to check with your publisher, like Sony or Beats, for the appropriate software patch for your Bluetooth device.

Camera Crashing

The Google Pixel has received rave reviews for its onboard camera…so it’s a shame when it starts acting up on you.

Unfortunately, there was a hardware issue with most Pixel phones. Early on Google made changes to fix it, but you may still be affected.

Users have reported issues about lens flare. Normally, cameras come with big hoods to block out reflective light, but most smartphone users want their phones completely flat. Instead, smartphone developers make up for it with software editing.

Possible Solutions 

If your photos are coming out blurry, try wiping the camera lens of any fingerprint marks. Also,  make sure to enable HDR+ in your camera settings for clear, crisp quality.

Another issue can also arise for users with international models in low signal areas with no 4G LTE access. This problem somehow creates a weird camera glitch that leaves artifacts on the screen display. You’ll need to speak with your service provider to remedy this issue.

Microphone Bugs

You may run into some problems with your phone’s microphone that others have reported. Sometimes the microphone stops working on its own.

Possible Solutions

This first solution is a quick fix, so let’s give it a go. Begin a phone call, either with a friend or by calling your voicemail. When possible, toggle the Speakerphone option on and off. Hopefully, that should recalibrate the microphone and fix any issues. 

If this still doesn’t fix the issue, there may be a hardware problem with your phone. Contact Google directly and they can see about issuing a replacement Pixel phone.

Thermoregulation Issues

Smartphones can get incredibly hot, which can lead to some hardware issues.

Rapid-fast charging technology means that your phone can recharge in a fraction of the time, but the process might be a little scary to new users. Worry not though, the heat generated from charging your Google Pixel is completely normal.

However, there are some apps that keep your Google Pixel phone running constantly, which is never a good thing.

Possible Solutions

It’s best to download an app to monitor the temperature of your Google phone. These will monitor your other apps to let you know which ones are using the most battery life and processing power. If possible, you might want to consider removing the top offenders…better safe than sorry!

Also, if you’re in hot climate, consider purchasing a cover for your Google Pixel specifically designed with cooling technology.

Android OS Bugs

If none of these suggestions solve your issue, you may have discovered a new bug all on your own…..how lucky!

You may report a bug to the Android development staff directly for further guidance to your specific issue. The Bug Testing team will continue with any knowledge they’ve already gathered. If it’s brand new, they’ll work with you to collect data on the problems you’re experiencing to find a solution for and include in their next update.

Google Pixel Support

If none of the above fixes are helping to solve your problems, it might be time to seek outside aid. They have the know-how and experience with Google Pixel phones and other smartphone devices.

Factory Data Reset

Before sending your phone off to business or company, you’ll want to perform a standard factory data reset.

This will ensure that no personal information or belongings gets into the wrong hands, like your credit card information or saved photographs.

To start, head into Settings by accessing the notification bar and tapping the gear-shaped icon in the corner. Once there, scroll down to Backup & Reset and then hit Factory Data Reset. The phone will now power down and reboot a few times to wipe the phone clean so it’ll function like brand new again.

Visit the official Google support site if you need further clarification on resetting your phone to factory standards.

Seeking Professional Help

Professional smartphone repair services are your best option for solving the mysterious problems troubling your phone.

There’s only so much we can try to communicate in a blog post, but there’s plenty a professional can do to help. Find a service near you and bring your Google Pixel in for support and consultation.

Stop Googling and Get Fixing

There’s no reason to put up with such troubling problems that can arise. It’s your phone, and you deserve for it to function right!

Contact us now to get your Google Pixel problems sorted out professionally, and quickly!

Is Your Android Phone as Frozen as the Arctic?: Here’s What to Do

My Android Phone is Frozen and Won’t Do Anything

My Android phone is frozen and won’t do anything- what do I do? Read on to learn what to do about a frozen Android phone.

Keyword(s): My Android Phone is Frozen and Won’t Do Anything

When an Android device holds almost 75% of the global mobile operating system market share, you know there’s something good about them. But what do you do when you’re saying “My Android phone is frozen and won’t do anything?”

A frozen mobile device is a common issue and not one to panic about. Your Android phone is essentially a computer in a compact form, so there’s obviously going to be complications that arise. 

There are simple steps to take when your phone freezes up. Knowing what to do when this issue arises will make your Android experience much more enjoyable. 

If your Android is frozen next time you get on to send a message, follow these steps to get it going again. 

My Android Phone Is Frozen and Won’t Do Anything–What Do I Do?

Getting on your phone to do something important and finding that it’s completely frozen will throw off anyone’s day. So what do you do when your Android phone is frozen? Here are some easy tactics to try before you take it in for repairs

1. Charge It Up

This may seem silly, but in a moment when your phone’s black screen looks like it’s frozen, the problem might actually be that your Android phone won’t turn on. Try plugging your phone into an outlet for a while. The solution might be that it needs a little extra power. 

2. Force Close an App

You might notice a pattern when you open up a particular app. It could be one specific app or a group of them, but sometimes the problem is that you need to close out of a tricky app. 

Make sure you’re not pressing the home button. You need to close out of the problem app to see results. 

How to Force Close an App: 

Go to your Settings and then hit Apps. From there, you can select from the list of downloaded apps to choose the one that isn’t working. After selecting the app, you’ll choose Force Close

3. Restart Manually

If the first two solutions don’t help, then your next step is to manually restart your device. Press and hold the power button located on the side of your phone. When the Power menu appears you’ll need to select the Power Off option.

Wait for a few minutes and then press the Power button again to turn your device back on. Once this is finished, background apps should be closed out and your phone should be running smoothly again. 

4. Force Restart

When the manual restart doesn’t help to unfreeze your phone, you’ll have to resort to a force restart. There are two ways to perform this function. 

First, try holding down the Power button and Volume Up buttons for ten seconds. If that doesn’t work, then try holding down the Power button and Volume Down buttons. Most Androids will respond to one of these two ways. 

5. Remove Battery

Finally, if you can’t force your phone to restart then try removing the battery. Slide the back cover off of your Android device and remove the battery. Wait a minute or two, and then put the battery and cover back on.  

Be careful as you do this. Make sure you have a clean work surface and that your device is away from any water or dirt. The last thing you want is to put a wet phone back together that will lead to worse problems. 

Quick Fix: Perform a Factory Reset

The final and most drastic solution to fix your frozen phone is to perform a factory reset. It may seem scary, but resetting your Android phone is both simple to do and easy to recover from. 

Not sure how to do it? Before beginning, make sure to perform a backup of all the data on your phone. Otherwise, you’ll lose important information. 

Once the backup is complete, you’re ready to perform the reset. There are two ways to perform this function.  

Two Ways to Perform a Factory Reset

A factory reset will restore the device to its original software and settings. After it’s done, your Android phone should be back to its normal flow. Here are two ways to do it. 

First Method

Press the Menu key then choose the Applications icon. Tap Settings, then choose Backup & Reset or Storage tab. From there, you’ll need to scroll until you find the Factory Data Reset or Reset Phone option.

You’ll need to verify that resetting the phone will restore original settings and delete data. Once it starts, it’ll be a few minutes until the phone restarts. 

Second Method

Press and hold the Power button and Volume Down button. When the Android Recovery menu displays, scroll down with the Volume Down button and select the Factory Reset option by pressing the power button. 

Remember, performing a factory reset will erase all of your data. You’ll want to back your phone up if you don’t want to lose important information. 

Reasons Why Your Android Keeps Freezing

If your Android often freezes up, you’ll likely be tired of rebooting or resetting your phone. You might also be wondering why it keeps happening.

Even if the solutions to get it back up and going are simple enough, it’s very annoying to have to do it all the time. So why does it keep happening?

Just like any computer, an Android phone has complex hardware that will struggle if it’s damaged or overworked. When the hardware is too old to keep up with new software updates, it can cause a lot of problems. 

Likewise, if your phone’s hardware is damaged then you’ll have a lot of issues. If you see any visible damage to your phone like a cracked screen or chipped body, then it may mean that the internal hardware is damaged. Even if you fix a cracked screen, it might not fix an underlying issue. 

It’s a good idea to make sure that your phone gets a check-up if it’s dropped or damaged in any way. You can take it into a smartphone repair shop and have a professional look over it. Just make sure it’s locked before you hand it over. 

Preventative Measures for Your Device

Getting repairs done when your Android phone is damaged will likely result in it freezing up less often. But what if your phone is in excellent shape?

Then it might be time to take some preventative measures to help your Android function at its best. The first thing to do is to take a look at your apps.

A major reason why your phone might freeze up often could be that an app is taking up too much memory. When this happens, it often results in the app crashing or freezing up your phone. 

If you think this is the main culprit, then make sure to close out of apps that may be running in the background. This will help your Android work smoothly instead of freezing or crashing. 

Another preventative measure you can take is to delete problem apps entirely. Sometimes there’s nothing you can do to make an app run smoothly on your phone. When that’s the case, it’s best to get rid of it. 

If deleting apps doesn’t help, then try clearing your phone’s cache and memory data. Anything extra that might be bogging your phone down should be cleared out immediately. 

Get Your Android Phone Back to Normal

A frozen Android phone is a common issue with several solutions that are easy to do no matter how tech-smart you are. By remembering these easy fixes, you’ll always be ready if your frozen Android phone catches you unaware.

Remember to start from the simplest tactic and progress from there. You might be panicking when your Android won’t work, but often the situation is less scary than it seems. 

Start by making sure it’s charged, and then go through and close out apps. From there, you can try manually resetting or force resetting your device. Your final tactic should be to perform a factory reset–but you’ll want to resort to that last. 

Having a smartphone device that works well requires you to be updated on simple hardware tactics that will prevent major issues. Remember that there are preventative measures you can take to keep your phone from freezing or crashing. 

Too many running apps or apps that take up too much memory space will cause problems for your phone. Additionally, if you’ve dropped or damaged your phone in any way, there may be some internal issues. 

Sometimes all your phone needs is a little extra care from someone who knows the ins and outs of its hardware. When you find yourself saying, “My Android phone is frozen and won’t do anything,” then sometimes it’s time to take it in. Find a smartphone repair shop near you that will get it fixed fast.  

iPhone Won’t Charge?: Here are Some Possible Reasons Why it Won’t Hold a Charge

Low battery concept Close-up view of a young woman holding a smartphone plugging a charging with a low-battery on the screen.
Did you iPhone suddenly stop charging? What’s going on? Can it be fixed? Read on to learn what you need to do if your iPhone won’t charge.

Keyword(s): iphone won’t charge

50 million iPhone users around the world are racing to an outlet right now because their phone is about to die. 

And 20% of those users are crying out, “Why won’t my iPhone charge?”

No matter which model of iPhone you use, you’ll understand the stress of plugging in your dying phone and realizing that it won’t charge. 

What makes an iPhone’s battery life last longer? How do you extend the life of your phone? Why do iPhones suddenly decide not to charge?

We’re looking at the top five reasons why your iPhone won’t charge and how to fix it. We’ll also show you tips and tricks to extend the battery health of your iPhone. 

A Healthy iPhone Battery

An iPhone that is working well should be damage-free and able to hold a full charge. When plugged in, the battery icon will turn green, and you’ll see a small lightning bolt show up in the top right corner.

Ideally, you shouldn’t have to carry around a charger cord and scan every coffee shop for an outlet. Newer iPhones will charge fully and last longer, but sometimes things happen, and they don’t work properly.

When the day comes that you plug in your phone and it doesn’t charge, you’ll need to know how to fix it. Don’t panic. There are easy solutions to get it back into top form. 

The good news? Even though the solutions vary slightly for different iPhone models, the reasons behind a lousy charge are the same. This makes it easy to pinpoint the problem. 

iPhone Won’t Charge? Here Are Four Culprits

If your iPhone isn’t charging when it’s plugged in, there are four possible culprits:

1. USB Cable

One of the most obvious reasons why your phone won’t charge is because you have a bad USB cable. No matter how amazing your iPhone is, it’s not going to get the juice it needs with a cord that your cat chewed up. 

2. Power Adapter

Like the USB cable, the power adapter is necessary if you need to plug your phone into an outlet for a charge. If the cable isn’t the problem, then it could be that the power adapter is faulty (or you have the wrong one).

3. Phone Port

A defective phone port is a common issue. Located at the bottom of your iPhone, this is where the cable plugs into your phone.

Likely the reason why your iPhone won’t charge is that the phone’s port is dirty or won’t properly connect. You’ll want to make sure the port area is clean and unbroken before you plug in the cable. 

4. Software

A culprit that you might never have thought of is your iPhone’s software. Surprisingly, it isn’t the hardware that controls the charging function, but the software that controls whether an iPhone charges or not.

If your phone’s software isn’t working, then it could be the reason why your phone won’t charge. Check your iPhone’s port and accessories first, and if those aren’t the culprits, then you might need to check on the software. 

What to Do If Your iPhone Won’t Charge

Here’s the good news! It’s often an easy fix to get your iPhone charging again. Follow these steps to pinpoint the issue and get things working. 

Try a Different Outlet

First things first–an easy reason why your phone won’t charge may be a bad outlet. Before you do anything else, try plugging your phone into a different outlet. If it still doesn’t work, then you can move on to the next tactic. 

Get a Firm Connection

If you’re sure the outlet isn’t the problem, then it could be that your Apple iPhone charging cord isn’t fully plugged into your device. It might have fallen out, or you might have stepped on it and unknowingly unplugged it. 

Additionally, bulky phone cases often get in the way of USB cables and make plugging in your phone a difficult task. Try taking your phone out of its case to make sure that it is fully connected. 

Check for Damage

This is another simple step. There are three important places to check for damage: on your USB cable, power adapter, and phone port. 

Grab these three devices and check for exposed wires, visible damage, or dirt. USB cables often tear after regular use, so if you see torn rubber and exposed wires, it means you need a new cable. Don’t reach for the tape. The only way to fix a broken USB cable is to get a new one. 

Now you need to check your power adapter. Bent prongs will mean you’ll need a replacement, but sometimes the only problem is a little dirt in the port. Once cleaned, it should start working again. 

Most importantly, you need to check for signs of damage or dirt on your iPhone’s port. Located at the bottom of your phone, you’ll be able to see if there are visible signs of damage. 

Use a dry toothbrush to wipe out any dirt gently. Once cleaned, it will be able to connect to your cable fully. If you suspect water damage or damage to the internal hardware, you’ll need to take it into a smartphone repair shop and talk to a professional

Are Your Accessories Apple Certified?

Many iPhone users don’t realize that their accessories need to be Apple certified for their device to work well. Don’t buy cheap, off-brand accessories from the grocery store. Instead, choose Apple products or brands that show an “Apple Certified” logo. 

Check for Software Issues

Another thing to check is your iPhone’s software. It might surprise you, but the software is what decides to let your iPhone charge (or not). If everything else about your device looks fine, then the problem could be that your software crashed. 

To fix a software problem, first, try a hard reboot. If that still doesn’t fix the issue, then it may be time to take it to a smartphone repairer to get things figured out. 

Tips for a Long iPhone Life

Finding a solution to an iPhone issue is often easier than you think. Minor damages are easily fixed, and accessories can be replaced. 

One of the best ways to extend the lifespan of your iPhone is to take care of its battery before issues arise. There are a few general performance tips you can follow for a longer battery lifespan. 

First, make sure you update to the latest software. It might be tempting to put an update off, but newer software often comes with energy-saving elements that you need. 

Second, avoid letting your iPhone overheat. Extreme temperatures aren’t suitable for your device and can shorten its lifespan. 

Third, avoid cases that make your phone hotter. If you notice that your phone gets hot when it charges, take the case off and put it back on when it’s unplugged. 

Fourth, when you’re storing your phone long term, it needs to be at a 50% charge. If you store it at a full charge, then it could go into a deep discharge state and damage the battery. 

Fifth, optimize your phone’s battery when in use by changing its settings. Put it to low-power mode and lower the screen’s brightness. Not only will this save battery, but it will also put less strain on your eyes.

Sixth, keep Wi-Fi on at all times. Connecting your phone to Wi-Fi will use less battery power than data. 

These simple steps will keep your phone healthy and lengthen its battery lifespan. They are easy to follow and can save you time and money in the long run. 

Take Care of Your Tech

No matter what model of iPhone you use, its advanced capabilities are there to make your life easier, more enjoyable, and more successful. It’s important to take care of your device so that it functions at its best and lasts longer. 

There are easy steps to follow to make your iPhone’s battery last longer. If your phone suddenly stops charging though, then all you have to do is check a few basic things to pinpoint the problem. 

Remember, damage to the device is often the main issue. Additionally, dirt or faulty accessories can also be the reason why your iPhone won’t charge. Start with the simpler solutions first and then progress to the more complicated solutions. 

If your iPhone seems to have a more complicated issue, then you can always take it into a smartphone repair shop and get a quick estimate. You’ll be able to talk to a professional about your iPhone problems and also get a lifetime warranty on the repair. 

Do you sense a deeper iPhone issue? Get an estimate today for a faster smartphone fix

My Mac Won’t Turn On: What Do I Do?

Fruit Fixed repairs Macs and desktops

My Mac Won’t Turn On: What Do I Do?

You open your Mac to turn it on and nothing happens. Why won’t your Mac turn on? What’s happening? Don’t panic. Read this guide to find out.

Keyword(s): mac won’t turn on

We’ve all been there at some point. You hit the power button of your trusty MacBook, and nothing happens. Then there are the awful few minutes where you hit it again, then hold it down, then check the battery, and then start panicking about your files.

You have work to do and deadlines to meet. Emails to respond to that you don’t want to tap out on your phone. A few minutes later, you resign yourself to the fact that your mac won’t turn on. Now what?

As reliable as your laptop is, once in a while, it needs a bit of help. There are some procedures that you can try before you haul it into a repair shop, and we’re here to teach you some of them. 

First Things First

It’s important that you narrow the problem to your Mac not starting up, or not turning on. Is there any electricity getting to your Mac? Or is power getting to your Mac, but it’s not starting up the operating system so that you can use it.

It can be as simple as the MagSafe connection has come undone and drained your battery, or a breaker has cut the power to the room where your power supply is plugged in.

Check for Electrical Issues

Check the power source. When you push that power button, does anything at all happen? Can you hear the drive start spinning, or the startup chime? Any drives clicking or fans whirring?

If not, you can assume that no power is getting to your Mac. Here are a few steps to take if your laptop has no power:

Remove the battery for a few minutes and then reinstall it. Sometimes this simple reset will help it begin charging again. If your Mac doesn’t have a removable battery, press and hold the power button for ten seconds to fully interrupt the power and force a restart.

Make sure that your power source is working correctly. See that it is plugged in, that the wall socket is still working. You can test the outlet with a small lamp or appliance if you’re not sure.

While you’re checking the power sources, check the cable itself for damage or wear. The MagSafe LED should be working, and the connectors need to be clean. If you have a spare power adapter or can borrow one, try using that to see if your original one is still functional.

If you do use a different cable, make sure you give it some time to charge the battery and then test it again.

The Next Steps If Your Mac Won’t Turn On

If you have gotten this far, and still have no response, try holding down the power button for ten seconds, then push it again. Disconnect any peripherals you have plugged in, like USB hubs, external drives, and printers, and try it again.

If you have attempted everything above and your computer won’t boot, the next step is to reset the firmware. The firmware is called the SMC, or System Management Controller. Once again, there are two different methods to do so that depend on whether your laptop has a removable battery or not.

For Macs without a removable battery, start by plugging in the power cable. Then, on the left side of the keyboard, press the Shift+Control+Option keys, and the power button all at once. Release them at the same time, and press the power button again.

For Macs with a removable battery, unplug the Mac and remove the battery. Hold the power button down for five seconds, and then release it. Reinstall the battery, then plug in the Mac, and push the power button again.

Reset The NVRAM/PRAM

For some people, this old trick is called “zapping the PRAM”. This tactic may not help, but it won’t hurt anything. Hold down the Command, Option, P and R keys while restarting. Continue to hold until you hear the second startup chime and then release the keys. Sometimes your Mac will then restart as normal, or load a progress bar and startup. 

The Power Is Working, but the Screen Is Black

Here is a new set of issues you may have. You hear everything starting up, but you don’t see the apple icon or the status bar. Here are a few things to check:

Make sure your screen’s brightness hasn’t accidentally been turned all the way down. It’s easy to rest items on that button without knowing it, so this is the simplest thing to check first.

Sometimes screens will go dark by themselves and hide the login screen, so you can shine a light through the apple icon to see what’s going on. If your login screen is even barely visible, try logging in; sometimes the display will return to normal once the operating system has loaded.

The Power Is Working, but the Computer Won’t Boot

The first method to try is to start your machine in safe mode. Hold down the shift key while starting up. Your operating system will only load files that it needs to run; verify your hard disk, and delete caches.

If the OS loads in safe mode, you may be able to isolate the problem by examining what isn’t running. You may have a bad font, startup item, or corrupt permissions.

Be prepared; your operating system may look and behave differently in safe mode. You won’t be able to play DVD movies, your Wi-Fi might be limited or disabled, and some external devices may not be available. Your graphics acceleration will cause your menu bars to appear solid, and your display may be erratic during login.

Safe mode exists for your testing convenience. You can’t work in it, as it will be very slow, but you can look at your login items and disable them. Then restart to see if that helped.

If it doesn’t, then you’ll need to factory reset your machine. You can try this method if your MacBook Pro, Mac desktop, or MacBook Air won’t turn on. 

Reinstall Your Operating System

The next step is to install a clean operating system. Your Mac can download and install the OS that originally shipped with it, and this operation will delete and restore system files that could have become corrupt.

It’s imperative that you have backed up your files, either by using Time Machine or by cloning your internal drive to an external hard drive. There are utilities you can use to do this, and they will make an exact copy, so you don’t lose any data.

Once your data is secured, here’s how to reinstall your OS:

  1. Make sure you are connected to the Internet
  2. De-authorize the Mac and sign out of iTunes
  3. Sign out of iCloud using System Preferences. Make sure to uncheck all the boxes of iCloud data it’s asking you to keep
  4. Restart your Mac in recovery mode by holding down the “command” and “R” while selecting restart from the Apple menu.

The restart process may take a few minutes, but you should see a window with MacOS Utilities that list four options: Restore from Time Machine Backup, Reinstall MacOS, Get Help Online, and Disk Utility. 

Choose Reinstall MacOS, and follow the prompts. Once that has finished, your computer will restart, and you should be back in business.

How to Reset a MacBook

Here’s where it gets serious. A factory reset will wipe your hard drive and all its data. This process will return your Mac to its factory state, like it was when it was brand new. 

Make sure you have a backup of your data. Follow the same steps as you would to reinstall your operating system, but choose Disk Utility instead of Reinstall MacOS. Click on the internal drive (usually Macintosh HD) and choose “Erase”.

Once this is finished, choose to reinstall MacOS, agree to the terms and conditions, and wait until the Mac has reinstalled the software and restarted. From here, you can enter your Apple ID and proceed as normal.

Keep Your Cool

Everyone has stressed over an unusable computer. These machines are our connection to the internet, working tools, and entertainment centers. They have archived our personal photos and journals. We need them to work exactly right, right when we need them to.

It’s important to take a deep breath and make sure you are careful with these procedures. There’s a good chance one of them will work, and have you back up and running in an hour or two. 

If these methods don’t help, and still your Mac won’t turn on, you’ll need a reliable partner to help you get working again. A company that understands the urgency of your problem, and has the skills to diagnose and fix your Macquickly and reasonably.

We can help you troubleshoot your Mac and other Apple products promptly and give you reasonable solutions. Most repairs take just a few hours. Our experience with Mac products allows us to offer services that you can’t find anywhere else. Check out what we’re all about and keep us in mind if your Mac needs some help. 

Fruit Fixed Coming to Downtown Short Pump

Fruit Fixed Coming to Downtown Short Pump

 

After 3 years in Short Pump’s Promenade shopping center, we are excited to announce a move to Downtown Short Pump next to Regal Cinemas, at 11634 W. Broad Street. Our team at Fruit Fixed is excited for this opportunity and we look forward to entering a Site Centers property with incredible co-tenancy. Our operations in Short Pump will go uninterrupted and we expect a quick move and open by mid to late May 2019.

We look forward to continuing to build on the relationships we’ve fostered with customers in the area and we cannot wait to serve this community for years to come. Our same staff and reputation for high quality repairs will follow us across the street, but we’ll have notable changes like the addition of an expanded device sales operation and enterprise level micro-soldering to help address many of the common logic board level repairs that plague modern devices. This will give our customers more repair options, faster turnaround times and ultimately cut costs for our company that will be passed along to you.

So whether you’re in need of an iPhone Repair, Android Repair, Mac Repair or Samsung Galaxy Repair, Fruit Fixed Short Pump is here for you.

We look forward to helping you!

Justin D. Carroll
Founder & CEO