Did you know that the average person glances at their smartphone 144 times a day, which roughly equates to once every 10 minutes?
Yet, these might be glances of frustration if you’ve been trying to figure out why your Samsung is not receiving texts.
If you’re one of the millions facing this perplexing conundrum, you’ve landed in the right spot. This guide will walk you through a comprehensive investigation into why your Samsung device might not be receiving texts.
Most importantly, we will explain what you can do to solve the problem. Keep reading if you’re interested in finding out more.
Common Samsung Text Message Issues
When it comes to common Android problems, there are few as perplexing as your Android not receiving texts.
If your Samsung Galaxy is giving you trouble, it’s important to know that these issues can pop up under a variety of circumstances.
For instance, text messages may have suddenly stopped arriving on your mobile device. One moment, you’re chatting away with friends and family, and the next, it’s radio silence.
Or perhaps you’ve just upgraded to a new Samsung phone, only to discover that you’re not getting any messages on the device.
Sometimes, the issue can be even more baffling. For example, some people might be able to send messages to all of their contacts without a hitch but can only receive responses from a select few.
This is a common issue in Samsung Galaxy troubleshooting and leaves many scratching their heads.
Lastly, one of the most notorious and puzzling issues arises when you can’t receive text messages sent from an iPhone.
This cross-platform problem has caused many a headache and is a frequent topic in Samsung Galaxy troubleshooting discussions.
The good news is that you are not alone if you’re experiencing these problems and that there are ways that you can solve them.
Restart Your Phone
Restarting your phone might sound like an oversimplification, but it’s the first and easiest step to resolve the issue of not receiving text messages.
By doing this, your Samsung Galaxy gets a fresh start. This often resolves minor glitches or issues with apps not working as they should, including the messaging app.
Check Your Cellular Network
If restarting doesn’t help, the next step is to check your cellular network. Your Samsung Galaxy needs a solid network connection to send and receive incoming text messages.
Go to “Settings”, then “Connections”, and finally “Mobile Networks”. Make sure your data connection is on and you’re not in Airplane Mode.
If your network signal is weak or unstable, that might be the reason for your trouble.
Remove and Reinsert the SIM Card
Your SIM card is the bridge between your phone and your mobile network. If there’s an issue with your SIM card, you might not be able to receive text messages.
Power off your Samsung Galaxy, remove the SIM card, check it for any visible damage, clean it gently, and then reinsert it. Once you’ve done this, switch your phone back on and see if you’re able to receive messages.
Clear the Cache for Your Messaging Apps
Your messaging app stores temporary files, or cache, which can sometimes cause problems. Clearing the cache can solve many issues related to the messages app.
To do this, go to “Settings”, then “Apps”, select the “Messages” app, tap “Storage”, and finally hit “Clear Cache”. Remember, this won’t delete your messages. It just clears out the temporary files.
Check Your Blocked Contacts
If you’re not receiving text messages from specific contacts, they might be blocked. To check this, open your “Messages” app, tap the three dots in the top right corner, go to “Settings”, and then “Block numbers and messages”.
If the contact’s number is listed there, unblock it to start receiving texts from them again.
Solve iMessage Compatibility Issues
Not receiving text messages sent from an iPhone is a common issue. This is due to the fact that iPhones use iMessage, a messaging system exclusive to Apple devices.
If you’ve recently switched from iPhone to Samsung, make sure you’ve deactivated iMessage on your old device and on any other Apple devices you own. If this issue continues, you might need to reach out to Apple Support.
Free Up Storage
A lack of storage space on your Samsung Galaxy can interfere with receiving incoming text messages. Your phone needs sufficient storage to process messages.
If your phone storage is nearly full, consider deleting unused apps, old photos, or large files. You can check your storage under “Settings”, then “Device Care”, and finally “Storage”.
Get Professional Help
If your Samsung phone still isn’t receiving text messages after troubleshooting, you may need professional help.
When choosing a tech repair shop, look for places with excellent customer reviews and proven expertise, particularly with Samsung devices. Also, consider the shop’s turn-around time and warranty on repairs.
Always compare a few different shops to ensure you’re getting the best service at the fairest price.
And don’t be shy about asking questions before handing over your phone. The right tech repair shop will be more than willing to address your concerns and explain their process.
Why Your Samsung Is Not Receiving Texts
If your Samsung is not receiving texts, don’t panic. There are many simple things you can try at home to solve the problem.
Start by restarting the device. If this doesn’t work, consider clearing your messaging app’s cache and checking your blocked contacts.
If you still cannot solve the problem after following the various troubleshooting steps, it might be time to hire a tech repair company.
That’s where Fruit Fixed comes in. We will quickly fix your cell phone and offer a low-price guarantee. Don’t hesitate to visit our phone repair page to get started today!