Justin Drake Carroll Gaming Systems

What Are the Most Common Xbox One Problems?

More than 51 million Xbox One consoles have been sold worldwide.

Since the first Xbox was released, it has been one of the most popular brands in gaming. Over the years, the consoles and the games have only improved, but that doesn’t mean they’re perfect. Unfortunately, various problems can arise, and some unlucky gamers have learned about these the hard way.

Keep reading for a rundown of some of the most common Xbox One problems. 

Stuck on Splash Screen

Modern consoles have a lot more to process than older ones, and as such, they can take a while to fully boot up. When booting up your Xbox One from being fully powered off, you’ll be greeted by the Xbox logo, and after a few minutes, the UI will come up.

You might find yourself waiting longer than usual. If it reaches 10 minutes and nothing is happening, you’ll likely need to perform a hard reset.

Be aware that this will erase all accounts and data (including saved data), so you want to avoid this if possible. If you’re an Xbox Gold member, your save data might be backed up on the cloud.

Before performing a hard reset, try to sync your data. Do this by powering your Xbox One down, then holding the Xbox button for 10 seconds. Hopefully, you’ll now have access and be able to sync your data.

Another possible solution is to hold the Xbox button for 10 seconds to power down. Then hold the sync, eject, and the Xbox button on the console for about 10 seconds. You’ll hear two beeps and be taken to the factory reset menu when you release the buttons.

If an error code comes up then an offline update might be the solution. You can find a guide on how to do this on the Xbox website.

Grinding Sound From Disc Drive

Of all the Xbox One issues, this can seem like one of the most worrying. You’ll hear a grinding sound and see an error message that says “Sorry we can’t play that disc. Try an Xbox One game, music CD, or a movie on a Blu-ray or DVD”. Fortunately, it doesn’t tend to damage game discs.

Microsoft has confirmed that you can return your Xbox One to them and they’ll repair it. If your warranty has been voided for any reason, however, you may not be able to do this. In such a situation, you can get it fixed by a professional repair company.

Fruit Fixed offers Xbox One repairs (as well as other gaming systems). We can fix this issue, along with many others.

Won’t Update

This can happen during a mandatory update and may prevent you from using many other features of your Xbox One. It may be caused by an issue with your console, but it could also be something to do with your internet or even a problem at Microsoft.

The first thing you should do is check your internet connection. Any interruptions could stop updates from processing properly. You might also want to try using a wired connection rather than a wireless one to make it more reliable.

If it’s a problem on Microsoft’s end they’ll probably need some time to resolve it. Wait for a while and try again later – you may find that things go a lot more smoothly. Microsoft will likely have an update on its live status page if this is the case.

If none of these work, you can cycle your Xbox One. Hold the power button for 5 seconds, and once it turns off, unplug your Xbox One and wait for 30 seconds. This will reset the network card, so when you boot it back up and try again it might then work.

Won’t Power On

This is another common issue. Sometimes it will be because of a broken Xbox One, but in most cases, it’s when there’s something wrong with the power brick. There’s also a chance it’s down to an issue with the internal power supply.

Checking the internal power supply is relatively easy. Turn off your Xbox One and unplug it. Wait for at least 10 seconds, then try it again.

If everything is connected properly and you’re still having issues., start by checking the light on the power brick. A solid orange or solid white light means it’s working. If the light is off or flickering, however, then something is wrong and you may need to replace it.

Before looking for a new power brick, test it in another outlet. If it still has issues, you may be able to get a new one from Microsoft(if you registered your Xbox One). If it’s not the power supply, you’ll need to get your console repaired.

Make sure you try the power button on the console and not just the controller. Sometimes there can be syncing issues that prevent the controller from powering up the Xbox One.

In some cases, Xbox Live issues have led to come players getting black screens when they turn on their Xbox One. You might have to wait for Microsoft to resolve things, but you could also disconnect your internet and you may be able to play offline without any problems.

Fixing Xbox One Problems

/many Xbox One problems can occur which may prevent you from playing video games. This is never ideal, and when it happens, you might need a professional repair service to take a look at your console.

Fruit Fixed can repair Xbox One consoles, as well as various other devices such as laptops, phones, watches, and more. If your Xbox One is having issues, click here to get a free quote from us today.

Justin Drake Carroll Laptops

What Should You Do if Your Laptop Is Overheating?

You pick up your laptop . . . and it’s hot to the touch. Rest assured, this isn’t supposed to be happening. In fact, an overheating laptop is a massive cause for concern and requires immediate action. 

If you don’t take action against your laptop’s overheating, your laptop’s hard drive and other internal components could suffer irreparable damage. 

But what should you do if your laptop is overheating? We’re going to get into that below. Here’s how to deal with an overheating laptop. 

What Causes an Overheating Laptop?

In order to know how to fix an overheating laptop, you must first understand what causes a laptop to overheat in the first place. The most common causes of a laptop overheating include:

It’s Sitting in a Hot Location

A common cause of laptop overheating is that the laptop is sitting in a hot location. This could be in a vehicle, in a home that’s not air-conditioned, or next to a sunny window. 

This stands to reason, of course, as the heat in the room can easily transfer to the internal components of the laptop. This is why, if the laptop is going to be sitting in a hot location, you should shut it off while it’s doing so. Then, when it’s time to use it again, make sure that it’s cooled off a bit before turning it back on. 

Its Exhaust Vents Are Blocked

The internal components of a laptop must work hard in order to perform their respective functions. This causes them to build up heat over time. 

Fortunately, laptops are built with exhaust vents, allowing them to rid themselves of this heat with general ease. But if these vents are blocked (by dust, for example), they can’t release said heat, resulting in the overheating of the laptop. 

It’s Being Charged With an Incompatible Adapter

Another cause of laptop overheating is that the laptop’s being charged with an incompatible adapter. If the adapter is too strong for the laptop, it can pump too much electricity into it. This can cause the laptop to overheat. 

As such, it’s imperative that you use a compatible adapter when charging your laptop. 

How to Fix an Overheating Laptop

The fix for an overheating laptop is dependent on what’s causing the overheating. Let’s discuss some of the most common fixes below, shall we?

Removed Dust from the Vents

One of the first things you should do is remove dust from the vents of your laptop. You might be able to achieve this with a brush or piece of cloth. However, in some cases, it requires a canister of compressed air. 

Regardless, be careful not to make an impact on any of the laptop’s internal components. 

Shut Off Unnecessary Apps/Operating Processes

Our next tip is to shut off unnecessary apps/operating processes. Oftentimes, when a laptop turns on, these apps and processes will engage automatically. But when all of these are running at the same time, they put undue strain on the laptop’s internal components, causing them to heat up. 

Fortunately, you typically have the option to disable the autostart of these apps and processes. 

Assess Wear and Tear

Any number of broken components can cause a laptop to overheat. Therefore, if you’re dealing with an overheating laptop, you should set out to determine whether any of its components have incurred notable wear and tear. 

For instance, you might notice that your laptop’s charging cable is torn. Or, you might notice that one of the ports of your laptop has loosened up. You might even hear a loose component within your laptop. 

Each of these problems is alarming and demands further inspection by a seasoned computer repair technician. 

Utilize a Cooling Pad

Another option for combatting an overheating laptop is to utilize a cooling pad. This is an electricity-powered board that sits underneath a laptop. It provides cold to the laptop’s exterior, thereby cooling down its internal components in the process. 

Cooling pads aren’t permanent solutions. In fact, they’re designed more for gaming laptops, as gaming frequently causes a laptop to overheat. If the overheating is coming from another source, you’re strongly advised to repair that source as opposed to employing a cooling pad. 

Make Sure You’re Using the Standard Issue Charger

As was noted above, using too strong a charging adapter can cause a computer to overheat. In some cases, even using a charging adapter different from the one included with the computer can cause it to overheat. Therefore, if you’re using a different charging adapter to the standard issue one, you should switch back to the standard issue and see if it solves the problem. 

Take Your Laptop to a Computer Repair Shop

Our last piece of advice is to take your laptop to a computer repair shop. This is the solution in cases where other fixes aren’t working. If the other repairs aren’t getting the job done, there’s likely a deep issue at hand, the likes of which can only be handled by a seasoned repair tech. 

They’ll troubleshoot your broken laptop and determine exactly what the problem is. Once they’ve identified the problem, they’ll take all necessary action in order to fix it. 

Laptop Is Overheating?

Do you find your laptop is overheating, even after taking measures against the problem? If so, you would be wise to have your computer checked out by a professional computer repair technician. 

They’ll determine the source of the problem, and then take all necessary action in order to fix it. Are you looking for a computer repair tech in Charlottesville? Look no further than Fruit Fixed. 

Contact us today to discuss your computer issues! 

Justin Drake Carroll Apple, iPad

5 Common iPad Problems and Solutions

Do you know how many iPads have been sold since the popular tablet first hit the market in 2010?

According to one report, the number is more than 425 million. But that doesn’t mean the ultra-popular iPad isn’t subject to problems like any other tablet.

Are you having any issues with your iPad? Is it not functioning at full capacity?

Some specific iPad problems occur more than others. Continue reading to learn about five common issues and how to fix them. 

1. Frozen Screen

One of the most frustrating iPad problems is also one of the most common. It relates to the screen freezing and not responding to user input.

When the screen freezes, that’s often a result of too many apps operating and too much corrupted memory being left behind. While a frozen screen is one of the more frustrating iPad issues, it’s usually easy to fix this problem.

The first thing you need to do is turn off your iPad and then turn it back on. If this fixes the problem, great. But if it doesn’t, you’ll need to do a forced restart.

Press and hold the power and home buttons simultaneously for approximately 10 seconds. You’ll know the forced restart has worked if the Apple logo appears on the screen.

What should you do if you have a more recent iPad model that doesn’t have the home button?

Press and release the up volume button, press and release the down volume button, and then press and hold the power button. Your iPad should start up.

If you still can’t start your iPad after doing all of the above, you may need to contact a company like Fruit Fixed to get to the bottom of the matter.

2. Won’t Charge

Have you ever plugged in your iPad overnight and found in the morning that the battery power didn’t increase at all? Few things can be as frustrating if you’re an iPad owner. How do you go about fixing an iPad with this problem?

One common cause of this issue is that many USB ports in older PCs and laptops cannot sufficiently power an iPad.

You can avoid this headache if you have a newer computer or laptop that can provide enough juice to your iPad.

But other than spending more money to get new hardware, how can you deal with a situation where your iPad won’t charge? Here are some tips:

Try to reboot your iPad and follow that up by plugging your tablet into a wall socket using an adapter and power cable.

If this doesn’t fix the problem, try replacing the potentially faulty adapter and power cable.

You may need to find a third party should none of the above help. A repair shop might find you need a new battery. But it will also check for any electrical hardware issues to see if iPad repairs are in order.

3. Battery Draining Too Fast

Is your iPad draining woefully fast? Are you frustrated by how little use you get from your tablet between charges? It’s not uncommon for iPads to experience battery-draining issues. And, fortunately, there are some easy potential fixes.

The problem could stem from a weak battery or apps that are simply taking up too much battery power.

Try the following recommendations to stop this sort of issue in its tracks:

Start by force shutting down your apps. After doing this, restart your iPad. You should also ensure you’re up to date on any updates for your iOS and apps, manage battery usage for apps, or reset settings on your tablet.

What can you do if none of these tips stops your battery from draining too quickly? You may have to contact a third party to look into the issue. Your iPad might have hardware damage that needs to be fixed.

4. Cracked Screen

Few things will detract from the aesthetic appeal of your iPad more than a cracked screen. Do you have a cracked iPad?

Even if it’s still functional, a broken iPad isn’t pleasant to look at. And the damage will get worse over time.

If you want your iPad to look as good as new, you’ll want to install a new screen.

It’ll cost you. But fixing the screen can make sense if you either want to hold onto your iPad for a few years or sell it for a better than a bargain-basement price.

If the warranty has expired on your iPad, contact a company like Fruit Fixed to learn about your options. We stand behind our work and will give you a warranty backing our services.

5. Won’t Turn On

What should you do if you can’t turn on your iPad? No one wants to see a black screen when they want to turn the iPad on and use it. If it doesn’t turn on, the chances are that the battery is completely depleted. 

Try doing a full reset. You can do this by pressing the up volume button, the down volume button, and the top button. The Apple logo should appear.

If the screen is still black and lifeless, plug the phone into the wall and leave it there for approximately half an hour. Do another complete reset. You’ll want to call a repair shop if none of these tips get your iPad up and running.

We Can Help With iPad Problems

As an iPad owner, you’ll want to avoid issues that make your tablet unusable. If you encounter iPad problems, check out the five tips above to resolve them. Chances are that you’ll be able to get back up and running soon.

But if you cannot fix the problem, we’re here to help. At Fruit Fixed, we employ skilled technicians and offer fast repairs and lifetime warranties.

With our professional technicians on the case, your damaged iPad won’t stay inoperable for long. No matter the problem, we can repair your device!

We have six locations in Carytown, Charlottesville, Chester, Colonial Heights, Midlothian Westchester Commons, and Short Pump, Virginia. Visit our website for details on contacting the location that’s most convenient for you.