According to some sources, the PS5 has sold more than 46 million units worldwide. These systems are still in high demand even years after their launch, with consoles being snatched up within minutes of hitting shelves.

If you’re one of the millions who got their hands on a console, you may have noticed some issues with the controller. The PS5 DualSense controller has been known to suffer from some common issues.

When it comes to PS5 controller repair, diagnosing the issue is crucial. Read on for a quick guide on what sort of problems you may find in your controller. We’ll also look into the costs of PS5 repair services and controller replacements.

Common PS5 Controller Repair Issues

Like most gaming controllers, there are some common issues with a PS5. Here are some of the most common problems you may run into.

Joystick Drift

PlayStation controllers are well-known for joystick drift. It’s such a common problem that you almost certainly saw the term while searching for fixes for your PS5 controller. You may even be struggling with the issue now.

Joystick drift, as the name implies, occurs when a joystick isn’t locked into place in the center as it usually is. Instead, the joystick will drift to the side or sit loosely.

When playing a game, this can cause several issues. Your camera may move without you wanting it to or your character in some games may begin to strafe. Even when it doesn’t affect gameplay, it can affect the tactile feel of your controller.

Joystick drift is often easy to fix. You’ll sometimes need to take the controller apart and adjust the joystick or replace it. PS5 joystick replacement is cheap, easy, and often doable at home, though it’s best to leave any repairs to professionals.

Poor Connection

Most of the PS5 DualSense controller options available are wireless. While you can find some third-party controllers that are wired, these aren’t the standard controllers. As such, you can sometimes deal with connection issues.

The most common connection issue is for your controller to lose connection while in use. In some cases, this can make gameplay impossible. If you’re using your controller for viewing media, it can make navigation frustrating.

You should first check if the controller is charged. Controllers can struggle to connect if they’re running low on battery.

Otherwise, make sure there’s a clear line of sight between your console and controller. Consider moving closer to your PS5 as well, as distance can worsen connections.

If you’ve tried the above and nothing is working, the interior of your controller could be damaged. You should try to clean the wireless connectors first, as dirt or dust can impede the signal. Should this fail, bring your controller in for repairs.

Stuck Buttons

Another controller issue you may run into is stuck buttons. Stuck buttons can occur on any controller, but are more common on older ones.

As you use a controller, the buttons can wear down. Over time, this can lead to the buttons sticking when you press them down.

In many cases, the cause isn’t mechanical failure but rather a dirty controller. Dirt and grit can get between the buttons, making it so that there’s less room between the controller housing and the buttons. As a result, those buttons grind and stick when pressed down.

Solving this is simple, as you only need to clean your controller. Make sure you’re cleaning them properly instead of using too much water. Your controller is still an electronic device, and some chemicals can damage it.

In rare cases, you may need to unscrew your controller to properly clean it. If you do, make sure you store your pieces in an organized fashion. Doing so will make putting the controller back together simpler.

PS5 Controller Blinking White

If your controller is blinking white, this is one of the easiest issues to fix. It almost always means that your controller is low on battery.

To check, simply plug your controller into its charging port for a while. Let it charge to full and try to use it again.

If the controller is functioning now, that means your problem is solved. However, if the light returns, that means there are connection issues.

Navigate to settings, then accessories, then Bluetooth accessories on your PlayStation. Disconnect and reconnect your controller from here to reset the connection. That will fix any software issues.

Part Replacement

Ultimately, if a part of your controller is damaged, you’ll need to purchase a replacement.

Most components of your controller are cheap. An average PS5 DualSense controller costs around $75 from most official retailers. If you’re ever paying more than that for a replacement part, you’re being ripped off and should not make that purchase.

Common pieces to replace are the joysticks, thumbpads, and battery. You can also purchase spare batteries instead of full controllers for easy swapping.

Seeking Repairs 

If you’ve chosen to repair your controller, how much should you expect to spend? Here are the two main factors in repair costs.

Common Costs

Since controllers have a set price, you should always expect repairs to cost less than the controller. If not, it’s difficult to justify paying for the repairs if a new controller is cheaper.

Here at Fruit Fixed, we pride ourselves in our price matching. We can match or beat the pricing of any other repair outlet in Virginia. You can rest assured you’re getting the lowest repair costs in our stores.

Where to Repair

Bringing your controller to a reputable shop is crucial. Less reliable shops may use bad parts and leave your controller needing more repairs.

Pay attention to reviews and how much business a store receives. You can view our testimonies to see what customers have to say about our services.

Repairing Your Controller

PS5 controller repair services are typically low-cost, and our prices are impossible to beat. If you find a lower price at one of our competitors, let us know and we’ll happily match or beat their price.

For help with your controllers today, find our Virginia outlet closest to you. We bring more than a decade of expert experience to your needs.

Leave a Reply