- Any professional Android repair process first focuses on ensuring that we have taken the best diagnostic steps we can.
- We will then offer a repair plan that explains everything that will go into our repair, including the parts and labor involved, before you approve.
- Some of the other steps involved in resolving common device issues include ensuring data privacy remains intact and educating the user on maintenance for the customer’s benefit.
When Fruit Fixed received an Android for repair, we have device repair strategies we utilize to both diagnose and fix the device. These include ensuring we use high-grade parts, setting strict targets for recalibrating the phone after a repair, and maintaining honesty with our customers if we detect any complications.
However, some repairs are common enough that they are a simple job we have done many times before. Fixing these Android issues is a simple process, and we can get the device back into your hands forthwith.
Is There a Repair Mode on Android?
Android phones do come with the ability to set the device into “Repair Mode“. This temporarily locked-down profile environment allows those performing diagnostics and repairs to test all hardware and firmware on the device without access to your personal data.
Different devices may use various methods to access this mode. On most devices, you can find Repair Mode in Settings. However, on Samsung phones, it is called “Maintenance Mode” and acts more as a privacy lock than a whole separate profile.
When we take a new device in, we will activate this mode to run through a full diagnostic suite of tests, following our internal expert troubleshooting tips and assessing the device’s functionality. When we finish, we can discuss your phone’s condition with you, review any repair and testing notes we have made, and provide a full explanation of what we have found and what we have solved.
If the mode is unavailable on the device, we will note this and use a backup or temporary profile if possible. We want to ensure we earn our customers’ trust, and so maintaining their privacy is a key aspect of our repairs.
What If Repair Mode is Not Available?
Please note that we will require users to sign out of their devices if they have a mobile device management or encryption system installed. Otherwise, we will not be able to access the device. If a user cannot do this and there is no other way to access the phone, we may need to perform a full backup and factory reset of the device.
For this reason, we recommend that users back up their phones regularly, especially before bringing a device in for testing. Doing this will ensure they have access to any sentimental files and photos even after a device failure.
Can an Android Screen Be Repaired?
Yes, we have several professional repair techniques available to replace the phone’s whole display assembly, including the screen, frame, and any other electronics under the hood. When doing this, we will be cautious due to the display’s sensitivity, preserving its alignment and ensuring as little dust as possible enters the device by making repairs in our dedicated, clean warehouse area.
Android Authority even recently reported issues with repairs following the trend of foldable phones. The screens on these are uncommon, requiring either repair by a knowledgeable party or sourcing the model-specific parts and assemblies.
However, self-repair, especially on newer devices with unique features, can be complex, and the availability of the necessary materials is not guaranteed. For this reason, we always recommend that people bring their device in to us for diagnostics and cost estimation, even if they don’t progress to repairs, as it gives them the option of a professional job and a lifetime warranty should things go wrong.
Fixes For Common Issues
It is possible to triage many of the problems people have with their phones using simple checks of the device’s exterior or its settings. We find that users occasionally feel they should have known about these before visiting us, so we’ve provided them here to help you.
Battery Charging Problems
First, check the phone’s charging port for debris and wear. If you notice that there is anything trapped inside, including lint, then use a can of compressed air or a vacuum cleaner to force it out.
While we may have mentioned using a paper clip before, avoid sticking anything into the port, as it could damage the small metal elements that attach to your charger.
If you bring the device in, we may even have time to show you how to expel common blockages. However, call ahead of time so you can be assured we are not too busy. If we are not, we can probably offer a few more Android maintenance hacks to keep your device in its best condition, too.
Camera Fixes
If you are having problems with the camera for any reason, try checking whether it is the camera itself by opening the main camera app on the device. If it works in there, then you may need to check the specific app in your Android settings to see if it has the appropriate permissions to use input devices.
Another good idea is to test out the app in the Repair or Maintenance Mode. Doing this ensures that another app isn’t accessing the camera when it shouldn’t be and blocks it from other functionality.
Audio Issues
If you are experiencing a lack of sound or the mic is not working, try using frequency sweeps to see if only certain sounds are not functioning correctly. If so, the speaker may have particular issues you may want to bring the device to us to check.
Otherwise, check the mesh in front of the speakers and mic. We often find that users rarely clean these, so take the time to do so if you have not.
Frequently Asked Questions
Is It Cheaper to Repair or Replace a Phone Screen?
For most mid-to-high level Android phones, it can be cheaper to source professional phone repairs than to buy a whole replacement.
Fortunately, Fruit Fixed offers a price match policy, so even if you find a repair offer for less elsewhere, you can trust us to do the job. Return it to us with proof of this offer, and we will do the job at the price they quoted you. When you work with us, you can also expect a lifetime warranty on parts and labor, guaranteeing long-term security for the repair.
How Can I Access My Android Phone If the Screen Is Broken?
Without a screen, you have a few options. First of all, by attaching a USB-C-to-HDMI adapter to your device, you can connect your phone to a monitor. Then, you can use a mouse to navigate the “screen” temporarily instead of tapping it.
Doing this can let you transfer key files off the device before a repair. Nobody expects you to use your device like that forever afterward.
We recommend backing up to the cloud so you can access your data no matter which device you are on, in case you decide to replace your Android phone later.
How to Test Touchscreen on Android
The built-in diagnostics and the various apps available on an Android phone let you run many tests to confirm the device’s functionality. They can also provide you with precise data to take to a repair location or, if you have the capability, resolve the problem yourself.
For example, if you are on a Samsung phone, one of these is accessed via a diagnostics code, allowing you to perform steps such as a grid test, which highlights areas of your screen that may not be working as you run your fingers over it.
How Much Does It Cost to Replace a Phone Display?
The costs of replacement will vary widely depending on the model of phone you have and the grade of the specific part. Device parts that meet Samsung’s first-party standards are likely to be more expensive due to their higher quality. However, we can speak with you to ensure our repairs meet your expectations and help you avoid disappointment.
Either way, we will ensure to perform a full calibration of any parts we install. As such, no matter what you choose, you should be able to get a repair at a more affordable price.
Does Factory Reset Remove Everything on Android?
It removes all user data and settings on the phone. However, it will not remove any locks the phone carrier sets or stolen device settings.
Get Your Device Back Into Your Hands With Android Repair
With a dedicated diagnostic process and a data-safe Android repair workflow, we can ensure that the device you bring into our shop is in good hands. Then, when you leave, you can have the reassurance that our lifetime guarantee means we back up the parts and labor we invest in with a promise of quality.
With multiple locations in Virginia, we are never too far away. So, check out our repair options, then walk into one of our conveniently located service centers, no appointment necessary, and discover what we can do for you.
