Are you looking for the best service to repair your laptop’s hardware issues? Have you been burned by laptop repair companies in the past? If so, then you need to learn how to choose a laptop repair company.
Far too many people simply go to Google and search for “laptop repair near me”. While proximity is important, We’re willing to bet that you’d travel outside your city limits if it meant guaranteeing that your laptop gets fixed the right way.
See below for an in-depth guide on the things to look for when trying to find the best laptop repair service around you.
1. Timely Service
There’s never a good time to need a laptop repair. Most people experience an issue while they are smackdab in the middle of a large project.
Maybe you’re a college student whose laptop gave out while you were working on a project for school. Perhaps you’re a business professional whose laptop stopped working as you were finalizing a big presentation for a potential client.
Whatever the case might be, you need your laptop fixed quickly. Whenever you reach out to a laptop repair service, be sure to ask for an estimation of turnaround time. In other words: how long do they think it will take to fix the issue?
The key here is to find someone willing to fix it the same day. That way, you can get back to your project quickly.
At Fruit Fixed, we’re all about efficiency. We want to help our customers (you) fix your issues as quickly as possible. If you’re experiencing an issue with your laptop, start by checking out our laptop repair page.
We don’t just do laptops either! We can also repair things like your phone, tablet, desktop, game console, smartwatch, and so much more!
2. Positive Reviews from Clients
These days, there are several ways for you to gauge the legitimacy of a company before you even step in its doors. Three of the most common ways are by reading through online reviews and client testimonials, as well as asking for references.
Start with the first one. Once you find a trustworthy company, search for their name on Google and read the comments that come up. Ask yourself a few questions while you do so:
- Does the previous clientele seem satisfied with the service they received?
- What types of devices did they have the service fix?
- Did any of them need laptops fixed? (if so, pay special attention to those reviews)
- Did the customers mention the company’s customer support at all?
- How quickly did the customers get their devices back?
- Did they experience any setbacks after the repair was performed?
If you’d like to get the opportunity to speak with a previous client, as the company for a client reference or two. That way, you can ask them more in-depth questions on the subject.
One thing to note: make sure the references they give you are to other clients that have had their laptops repaired, not other devices.
3. Top-Knotch Parts
Do you know what your repair service is putting into your laptop? Can you confidently say that they are using high-quality parts to fix your computer’s hardware issues? Most customers never take the time to ask.
You can tell whether or not a repair store cares about its clientele or not by the parts that it uses to repair your products.
If they’re only worried about the money in their pocket, they’ll purchase cheap parts to “fix” the issue. Those lesser quality parts will force you to pay for other repairs shortly.
If they’re legitimately interested in fixing the issue, then they’ll use high-quality parts. At Fruit Fixed, we only use the best quality products. Sometimes that means spending a bit more on our side of things, but it’s worth it to us!
4. Repairs They Can Perform
Make sure the repair service that you invest in has experience making the fixes that you need. A service should know about fixing common issues like:
- Screen Replacements
- Water Damage Repair
- Replacing the Hard Drive
- Replacing Your Keyboard
Ask them for more information on the repairs you need. Who will be taking care of the repairs? Have they ever seen this issue before? If so, how have they gone about fixing it for previous clients?
Don’t ever assume that service can perform a repair. Ask them whether they’ve done the repair before and if they’ve done it on the laptop model that you own.
5. Experienced Staff
Finding the right repair shop is all about finding one with the right employees. You want to find one with a staff that prioritizes their customers and has extensive experience in repairing laptops.
Don’t be afraid to ask questions. How long have they worked there? How does the company train its staff? What are their qualifications?
You can also ask questions about the repair itself. How many times have they performed this type of repair? How much do they think it will cost? How long will it take to fix it? They’ll be happy to answer any questions you have!
Laptop Repair Near Me: Find the Right Service for Your Needs
Now that you have seen all of the different things to look for in a service rather than just searching for “laptop repair near me”, be sure to use this info to your advantage.
Be sure to read this article for more information on how much an iPhone repair will cost you. It’s always best to be prepared!
For any other inquiries, you might have, be sure to reach out to one of our many locations and we will be happy to assist you further!