You have a choice of over 204,299 desktop computer repair technicians in the USA, reports Zippia. That is a vast amount of choice, and it is vital you pick the right technician for your computer repair work.
Without your desktop, productivity grinds to a halt. You stare in frustration at the oblong box that used to be your center of communication, entertainment, and management. You need to get back online fast.
So, how do you get the desktop computer repairs you need? You need to be clear about the work you need and the ideal type of technician.
Today, we’ll learn how to find the right tech for the job. Read on!
Desktop Computer Repair Certifications
Indeed reports that computer repair technicians need a high school diploma at the absolute minimum. This is for entry-level work, and they would also need to complete extensive on-the-job training. Most desktop computer technicians complete a bachelor’s or master’s degree in computer hardware, IT, computer science, cybersecurity, or engineering.
Professional certifications come next. Technicians can gain CompTIA certifications to cement their right to work in the industry. CompTIA is the leading certifying body in the IT world, and certification shows a commitment to the industry.
Technicians can study system-specific certifications for major computer companies. Microsoft and Apple both offer training courses, and techs can gain Linux qualifications from several online schools.
Computer Repair Experience
You should ask which systems your desktop repairs technician has experience working on. Skilled techs can adapt their approach to various systems, but for tricky issues, they should specialize in your platform.
You should ask if they have experience with your specific problem. Broken screen repair can differ by brand, for example. Like with systems experience, this will save you time and help you get high-quality computer desktop repairs.
Time in the industry is also key. It can feel a bit rude to ask this but look on their website to see how long they have been in business. Subpar technicians tend to last a short time in the industry. Reputation is crucial, but we’ll look at that later!
The top desktop computer technicians tend to specialize in a subset of computer skills. This narrows their field of study but boosts their proficiency with specific desktop computer repairs.
Some desktop computers use legacy technology. For example, traditional banks use legacy systems written in COBOL, RPG, and Assembler. These languages are so specific that it is hard to find a technician versed in them; you may need to pay a premium for these computer repairs.
You may need a technician who specializes in physical repairs. CPU, hard drive, motherboard, and other hardware repairs need precise engineering to get right. The technician should have all the tools needed to complete the job fast.
Performance and Maintenance
You may only need to boost your system’s efficiency. Nothing may be physically wrong, but your computer has become so slow it is unworkable. This is frustrating but also costly to your productivity, as each extra minute could shave dollars from your work.
You could attempt to do this yourself, but freeing up RAM and hard drive space is risky. You may delete sensitive system files, making your problem 100 times worse. You could also lose access to essential business files.
You could think of RAM as your working short-term memory. It is like trying to recall a shopping list in your head, and eventually, you struggle to remember extra items. Your hard drive is like a huge filing cabinet, and the more clutter you have, the harder it is to find the right documents.
Your computer repair technician should offer cloud and backup services. These can be tricky to set up over large networks, so you may need a tech specialized in cloud and network engineering. You should automate your backups to ensure your files are there when you need them.
Security and Data Protection
Cybercrime cost the USA $6.9 billion in 2021! Your desktop computer technician should comply with data protection laws while they work on your system. Depending on your type of work, you could have sensitive personal information or client data on your hard drive.
They should back up your files before they start their computer repairs. This is elementary-level stuff in the industry, but mistakes can happen. Make sure they use a secure deletion system after they complete repairs.
Need cybersecurity computer repair work? You should look for technicians certified by CISSP, CISA, Security+, CEH, or CISM. These are the main cybersecurity certifications; some schools offer intensive courses to improve technicians’ security skills.
Find Your Desktop Computer Repair Technician
You know what to look for, now let’s find you a quality tech! Online search is the place to start, so try putting your specific problem into your favorite search engine. Location keywords help to localize your search, and you can input your system type to filter results.
Check some online reviews once you have a list of potential repair techs. Their reputation should be stellar, and reviews that talk about your specific issues are the most useful. If you have friends who have used a desktop computer repair tech, ask them for their advice.
Turnaround time is key to getting back online again. The best technicians should complete most desktop repairs in under 4 hours. If you need mobile device repair too, you can ask about how long this takes at the same time.
Get Back Online in No Time!
Fruit Fixed can solve your desktop computer repair woes. Our team of professional technicians can repair most desktops in 2 to 4 hours. Mobile device repairs take under 30 minutes in most cases – you can grab a coffee and be ready to go when you come back!
We only stock high-quality replacement parts, and we offer a lifetime warranty on all of our work. Find us at 6 locations in Virginia, easy to reach from most places. We operate on a walk-in basis, but you can use our web app to get extra information first.
Start your desktop repair today!