Category: Gaming Systems

The Xbox One is one of the most amazing gaming consoles ever made. It offers a plethora of entertainment options such as gaming, streaming, and even renting movies online. However, like any other piece of technology, it also has its faults. There are common Xbox one issues gaming console will experience from time to time. Luckily, because they are so common, the solutions are relatively universal as well.

Learning what these common Xbox One issues are can help you fix them if they should ever happen to your gaming console. Be sure to read below to learn what those are and how you can stop them.

1. Frozen Splash Screen

Whenever you turn the Xbox on from being completely shut off, it might take a few minutes to get going. 

Anytime that you turn it on, the same screen will appear, the Xbox logo will be presented on a bright green page. This page will remain on the screen until the user interface is fully loaded and ready to be used. 

However, if you’re still staring at the same screen after 8 to 10 minutes, then it might be a sign that the screen is frozen. If so, there’s no need to panic, you’ll just need to do a hard reset. 

You can do so by holding down the Xbox button on the console for 10 seconds. After it shuts down, give it a few seconds, then hold down all three buttons (power button, sync button, and eject button for 10 more seconds until you hear two loud beeps. 

2. Console Is Grinding Your Disc

Sometimes, while you’re playing a game, you’ll notice a weird sound that’s coming from the console. It might have a weird cadence that sounds like a scraping noise. 

If you hear this noise, it’s more than likely the gaming console that’s grinding away at your disc. If you continue to play through it, the disc will become impossible for your console to read from that point on.

First things first, be sure to save your progress on the game. After you’ve done so, cancel the application on your Xbox and return to the user interface screen. Then hit the eject button to take the disc out of the system, then close the disc dock and turn the power off.

Once you’ve turned off the power, unplug all of the cables from the console and turn the console face-first onto the floor. Give the console three bumps with the palm of your hand (not too hard!).

The disc scratching is most likely from a loose part within the system. hitting the system should jostle it back into position or at least away from the disc bay. Return to play and, if problems persist, take it to a game console repair shop.

3. Poor Resolution

Is the display for your Xbox One noticeably worse? Is it grainy and not at all living up to the resolution standard that you’ve gotten used to? If so, then there’s a quick fix you can perform to get rid of this problem!

First, you’ll want to return to the user interface screen and go to “settings”. Scroll down and select “display and sound”, then go to “TV resolution” to find the correct resolution display.

For those of you unaware of the proper resolution for your TV, be sure to use your TV’s owner manual for more information. If you’ve lost or thrown away your owner’s manual, then you can find it online as well!

If you still can’t find it, then you might just want to take some time to play around with the different resolutions your system offers. Try the latest firmware, and if that one doesn’t work, then try the second-latest firmware, and so on.

4. System Not Updating 

For those of you that have used the Xbox One for a while, you know to expect an update every so often.

If it feels like your system hasn’t updated in a while, it could be that there’s a problem with the update altogether. Unfortunately, until you get this resolved, you won’t be able to play any games.

To get this fixed, go to the user interface and click on “settings”. Test the connection of your device. If that doesn’t work, then check on the status of the Microsoft server.

For those of you that have an Ethernet cord, you can try to plugin that way. Otherwise, turn off your Xbox One and unplug it for a minute or so. Then replug it in and turn the system back on to see if that fixes the issue.

5. Games Aren’t Installing

If you notice that your Xbox One games aren’t installing or downloading for you to play them, then first try ejecting the disc and reinserting it back into your console.

Check to make sure that your console is still connected to the internet for it to download the most recent updates. 

Try turning off the game console, unplugging it for a minute, then replugging it in and trying to install the game once more. If the problem persists, then you likely will have to return the disc from wherever you purchased it.

Fix These Common Xbox One Issues for Your System Today

While it can be annoying and frustrating to experience Xbox One issues, the good news is that they’re all relatively easy to fix.

For all the more complicated fixes, there are repair shops that can help! Be sure to read this page to learn more about Fruit Fixed and how we can help you.

For more inquiries, please be sure to reach out via our contact us page and we will be happy to assist you further.

Electronics, big or small, are going to wear down. When your favorite console decides to become a troublesome unit and you are uncertain if it is going to make it to your next gaming session. But a PS4 repair doesn’t have to just be for the pros, as there are plenty of options and fixes you can try at home that can solve most of the issues for little to no cost. 

Arm yourself with the proper toolkit and make sure that your next gaming session goes off without a hitch.

PS4 Repair at Home

There are some fixes that you can attempt on your own before having to enlist the services of a repair specialist.

If you are running into trouble it would be a good idea to try these first and see if the issue can be solved on your own.

Blue Line Light

A serious issue is occurring but this does not immediately spell death for the console. But this is something that needs to be investigated immediately and does at times lead to further repair.

The blue light is signaling that there is no output to the television after this failure the console powers off. 

Power Supply

Hold the power on the front of the console until it beeps twice and completely powers down. Fully disconnect the AC cord from the wall and the console. Inspect this for any damages and reconnect.

HDMI Ports

Inspect the HDMI plugs on the console as well as the television. Make sure there is no damage or blocked pins. This can interfere with any signal. Also, if possible, test different HDMI cables as well.

Resetting the Controller

A complete reset of the controller can help with a system that has been stuck in a boot loop. Hold down the PS button on the controller until the main light turns orange. Press and hold it again until it turns white.

Inspect the Hard Drive

Check the Hard Drive for any damage to the drive itself or the wiring. This is a little more invasive as you do have to open the drive bay itself. The process can be done with relative ease, however.

Disc Auto Eject or Not at All

With the PS4 disc, drive media is loaded and ejected using the aid of an internal rubber mechanism. 

The piece can expand and contract depending on the heat of the console as it operates. If the console is running too hot the piece will grow too large and at various times eject the disc in the drive.

There is a manual disc removal method that can be attempted. The steps slightly differ depending on the exact serial-model PS4 you have.

Sony has provided reference materials concerning each of the methods.

Standing the console upright rather than having it seated horizontally has been shown to aid with this issue. This helps with airflow and how the mechanism operates.

Disc Read or Application Error

This will come up as error CE-34878-0 and can potentially happen for both physical disc games as well as downloaded, although less likely for disc media.

There are a few options to address this problem:

Power Cycle

This involves a few steps. The first is powering down the console and unplugging all cords, hold the power button for 30 seconds. 

Let the system sit for two minutes or more and plug the appropriate cables back in and power the system back on.

Database Rebuild

With the disc removed, power down the system using the power button. Hold it until you hear the two beeps. Then hold it again for five seconds and the system will boot into safe mode.

Using a controller plugged in via USB you should be able to select the rebuild option.

Reinstall of the Software

You have a disc but most of the data is still on the console. Find the game on your main menu, with the disc ejected, and delete the game from your console’s hard drive

Reinsert the disc and restart the install process. Additionally, make sure that there are no updates that need to be applied.

Correcting PS4 Network Issues

Out of all of the complaints surrounding the PS4, and consoles in general, network connectivity tends to appear the most. 

A portion of the time it is due to the Playstation Network and their server issues or maintenance. For the times that it is not, there are steps to take to make sure your network settings are in check.

Forget Your Problems

A simple quick fix tends to work many times. A simple refresh of the network settings. “Forget” the network and reconnect to the same network again should always be the first go to.

Update the Router

This process changes from device to device. Each router has approximately the same process but should be detailed with the instruction manual provided by the maker.

DHCP and DNS Issues

If you are having no other concerns with your home network you are going to want to adjust these settings.

Set AUTOMATIC IP, for DHCP HOSTNAME select “do not use” When prompted for the DNS settings you will want to select “MANUAL” and  place the values of “8.8.8.8” and “8.8.4.4”

The standard connection tests will run and momentarily your network connection should be restored

Time to Go to Pros

The at-home fixes haven’t worked, now what options are there to get the PlayStation back in working order.

If the system is still under warranty the process is fairly simple. It can be sent to Sony under their repair service.

Should your console not be under warranty any longer you may have to turn to a third party service. A quote is available from us, for these services, by phone or on-site if you prefer.

Another Day to Game

No longer will a dreaded blue line or a stuck disc signal the end of your beloved console. You have a full toolkit of your own for PS4 repair and those to turn to if you can’t solve it alone.

Follow our blog for help with your console and other tech gadgets. Make sure to contact us today for any repair needs and assistance with Q&A for your PS4 repair or otherwise!