Did you know that Microsoft has sold almost 50 million Xbox One units since their launch?
With that much hardware, it’s no wonder that various problems can occur while using the console. Of these issues, a random Xbox restart while playing your favorite game can be one of the most frustrating. While it is annoying to lose your progress, most of the time, the problem will resolve with a few simple troubleshooting steps.
In this article, we’ve compiled a list of 5 tips for troubleshooting a repetitive Xbox restart. Continue reading to learn more about the reasons behind the malfunction and how to fix it so that you can get back to gaming.
Reasons for the Malfunction
There are a few reasons why your Xbox is restarting on its own. Below is a list of the most common causes for the issue.
When an Xbox becomes too hot, it will shut itself off to prevent heat damage to its internal hardware. When the Xbox does this, it doesn’t immediately mean there is something damaged or broken. Using this safety protocol prevents the development of an even larger problem down the road.
Feel around on the console for areas that feel hot. Keep in mind that it is normal for the device to feel warm near the vents.
Power Mode Settings
Another reason you’re Xbox is stuck in a loop of perpetual restarting could be its power mode settings. The Xbox One allows you to set up a function that makes the console shut down after a certain period of inactivity.
Faulty Power Supply Unit
Because the Xbox One has an external power supply unit, it is more susceptible to power surges, elemental damage, and general wear and tear. If your PSU is damaged, the result could be a broken Xbox that keeps turning itself off and on again.
Sometimes games can have bugs that cause severe damage to your console’s operating system. If you notice that your Xbox crashes to the home screen or restarts when playing a certain game, it’s a safe bet that a bug is the culprit.
Internal Hardware Failure
For some unfortunate users, the hardware inside of the console is damaged. Consoles require hundreds of tiny parts that are all designed to work in a specific way. When one of these components begins to fail, it is possible for other parts of the system to fail as well.
If none of the other reasons listed above seem to be the reason behind the system failure, it is likely that the internal hardware is damaged or broken. Problems like this are harder to diagnose and must be taken to a technician for a thorough review of the device.
Fixing an Xbox Restart
So you’ve got a broken Xbox? When it comes to fixing it, it’s important to follow these specific tips. By doing so, you’ll have the issue resolved faster and will be back to playing in no time.
1. Unplug the Xbox
A lot of times, the Xbox is overheating. If you’re Xbox begins to restart itself, the first thing to do is unplug it.
2. Diagnose the Problem
After the console is unplugged, it’s important to look for the source of the problem. Check for hot spots on the console and PSU before looking at your console’s power mode settings.
3. Follow the Troubleshooting Steps
Once you’ve diagnosed the problem, it’s time to take action. Follow the troubleshooting steps listed below to get it running smoothly.
4. Test Your Solution
After finding the source of the problem and implementing the necessary troubleshooting actions, it’s time to test it out. Plug your console back in and turn it on.
If the problem has ceased, congratulations! You’ve successfully fixed your console. If the problem persists, it’s time to take it to a professional.
5. Take it to a Pro
Sometimes we can’t always fix Xbox One glitches from home, but lucky for us, there are professionals that can. If, after troubleshooting, the problem continues, take the device to a professional repair shop.
Troubleshooting Action Steps
Depending on your diagnosis of the problem, there are a few different actions that will resolve it. Below is a list of troubleshooting steps that will get your console back to its former glory.
For a Console that is Overheating
If your console is overheating and shutting itself down, it is important to leave the console off for at least an hour to prevent hardware damage. Once the device is off, take a can of compressed air and spray the vents to release built-up dust and debris.
After the device has cooled down and the excess debris has blown off, place the device in an open area to prevent it from overheating in the future. Be certain to leave ample room around the vents to allow airflow.
For a Broken PSU
If you notice that the PSU LED light won’t turn on or the entire unit is overheating, it is important to unplug it from the Xbox and outlet.
If the PSU is overheating, unplug it for at least an hour. While you wait for it to cool down, take your can of compressed air and spray it around the unit. This will help clear up any airflow blockages.
If the PSU LED, light isn’t turning on, follow this guide by Microsoft that will help you resolve the power supply failure.
For a Game Glitch
If you’ve discovered that a certain game causes this problem, the first thing you’ll want to do is stop playing it. Game glitches can sometimes damage the console’s operating system and bring even more issues. If a game glitch is causing the Xbox restart, it is important to contact the proper customer support terminals for the game.
For Wrong Power Mode Settings
One of the easiest and most annoying reasons for the malfunction is incorrect power mode settings. To adjust your settings, read this article by Microsoft.
For Broken Hardware
If, after following the troubleshooting steps listed above, the problem still doesn’t resolve, it’s time to call in an expert. It’s probable that the internal hardware of your device needs replacing. For more information about electronic repair shops, and the benefits of working with one, check out this article.
Get Back to Gaming
There’s nothing worse than a repetitive Xbox restart malfunction that never seems to end. By following our tips above, you’re guaranteed to have the problem resolved quickly, so you can get back to playing your favorite games. If you think you need a professional’s touch, contact us, and we’ll get it fixed in a jiff.