With over two hundred million devices sold worldwide, the Amazon Kindle has become an indispensable tool for avid readers across the globe.
In fact, it was one of the first devices to give consumers the ability to read anywhere, anytime. However, as with any technological device, the Kindle is not immune to its share of issues.
From the frustrating frozen screens to the bewildering battery drains, the occasional problems can disrupt our peaceful reading time.
To help you troubleshoot and solve your Amazon Kindle problems, we’ve created a guide. Keep reading if you’d like to find out more.
Unresponsive Amazon Kindle Touchscreen
When choosing a tablet like the Amazon Kindle, an Android device, or an iPad, we often prioritize its functionality and user-friendly features, especially the touch screen.
But what happens when that touchscreen becomes unresponsive? Here are some common causes and Kindle Paperwhite troubleshooting steps you can follow to restore functionality.
Dirty Screen
A dirty screen can hamper your Kindle Paperwhite’s performance. Dust, fingerprints, or food particles can interfere with your Kindle’s touch sensitivity.
To prevent your screen from getting dirty, all you need to do is regularly clean your screen with a soft, slightly damp, lint-free cloth.
Avoid harsh cleaning agents. They may damage the screen. Remember to turn off your Kindle before cleaning it.
Low Battery
Sometimes, low battery levels can cause your Kindle Paperwhite 3rd generation device’s screen to become less responsive.
Tofind out if the problem is related to a low battery or if the device needs maintenance, plug your Kindle into a power source using the original cable and adapter.
Allow it to charge for at least 15 minutes before attempting to use it.
Ineffective Page Refresh
Like any other device, your Kindle needs to breathe. If it’s constantly running. This means that it can get bogged down and cause issues like an unresponsive screen.
To solve the problem, give your Kindle a quick restart. Press and hold the power button for about 40 seconds or until you see the restart screen.
This simple step can resolve most minor issues and effectively refresh your device’s performance.
Overheating from Excessive Usage
Using your Kindle excessively, especially in hot conditions, can cause it to overheat. If this happens, the screen might be unresponsive.
All you need to do is give your Kindle some time to cool down. Turn it off and let it rest in a cool place for a while. Once it cools down, turn it back on and check if the touchscreen is responding normally.
Faulty Screen
If none of the above solutions work, there’s a chance you might be dealing with a faulty screen.
In such cases, the only way forward is to contact Kindle repair services. They will help diagnose the problem and provide you with the appropriate solution.
This might involve replacing the faulty screen. Always choose to work with authorized service providers to ensure quality repair services.
Connectivity Issues
One of the more common Amazon Kindle issues is related to Wi-Fi connections. This can be quite frustrating as you need a stable internet connection to download books and use various Kindle services.
First, try turning off the Wi-Fi on your Kindle and then turn it back on. If this doesn’t work, reboot your Kindle by holding down the power button for 40 seconds.
Lastly, try resetting your Wi-Fi router or changing the network. If the issue persists, it might be worthwhile to hire a repair service.
If you are not sure about the best tech repair services in your area, take time to figure out which electronics repair shop is more reputable and offers the best prices.
Amazon Kindle Log-In Issues
Being unable to log in to your Amazon account on your Kindle can be a real hindrance. This can keep you from accessing your e-books and other Kindle services.
If you’re sure your username and password are correct, try restarting your Kindle. If you’re still unable to log in, you may need to reset your password on the Amazon website and then try again.
For persistent issues, contact Amazon’s customer service for help.
Battery Issues
Is your Kindle’s battery draining quicker than it used to? If yes, it’s a common issue many users experience.
Turning off Wi-Fi when you’re not using it, lowering screen brightness, and minimizing the use of your Kindle for non-reading activities can help extend battery life.
If these steps don’t help, your battery may be worn out and need replacing. A reputable tech repair service can provide guidance and potentially replace the battery for you.
Content Issues
Sometimes, books or other content you’ve purchased might not show up in your Kindle’s library. This is a well-known Kindle content issue.
To solve the problem, start by making sure your Kindle is connected to Wi-Fi, then sync your Kindle by selecting ‘Sync My Kindle’ or ‘Sync and Check for Items.’
If the content still doesn’t appear, try deregistering and re-registering your Kindle to your Amazon account.
Remember, any non-Amazon content on your Kindle will be removed when you deregister, so back up any important files first.
Solving Common Amazon Kindle Problems
If you’re experiencing Amazon Kindle problems, don’t get stressed. Even though there are many possible reasons why your device might be malfunctioning, chances are that you can resolve the issue.
Some of the most common Kindle problems include log-in issues, faulty screens, ineffective page refresh, and batteries that won’t charge.
If you can’t fix the problem on your own, it might be time to get help from our professional technicians.
Fruit Fixed sources high-quality parts from the best suppliers and offers a low-price guarantee. Don’t hesitate to visit our tablet repairs page to get started today!
