Sony has now sold close to forty million PlayStation 5 consoles worldwide. In nearing this milestone, the company is turning a new chapter in the ongoing saga of video gaming.
Yet, this high-tech, ultra-fast gaming console is not immune to issues. There are many users who report having some kind of PS5 problems.
From system crashes to unresponsive controllers and from data transfer issues to glitches in 4K resolution displays, PS5 problems can interrupt your gaming marathon at the most inopportune times.
To make things easier for you, we’ve written a guide that addresses the most common PS5 issues and their fixes.
By troubleshooting these issues yourself, you can save yourself a great deal of frustration. Keep reading if you’d like to find out more.
Randomly Uninstalled Disc Games
If you’ve noticed that disc games mysteriously disappear from your PS5, you’re not alone. The reason for these spontaneous uninstallations isn’t entirely clear.
But the solution might be as simple as rebooting your system. Make sure to disconnect it from power, wait for a few minutes, then reconnect and power up again.
This action resets the system’s memory and often resolves the issue.
You should also check to make sure that you’ve completed all of your system updates. All gaming systems, including PS5s and Xboxes, need to be updated from time to time.
Games Deemed Unplayable
Sometimes, your PS5 might declare a game “unplayable,” even though it should work fine. This is a common Playstation console problem and could be due to several factors.
One of the most common reasons is a faulty or incomplete game installation. You can fix this by deleting the game from your PS5 and reinstalling it.
Remember to back up any saved game data to avoid losing progress. If the issue continues, try updating your PS5 software. Sony frequently releases updates to improve system performance and fix bugs.
PS5 Controller Drift
PS5 controller drift refers to when your character moves without any input from the controller. This annoying problem can often be fixed without needing PS5 repair.
Try resetting your controller by using a small tool (like a pin) to press the reset button at the back of the controller. After this, reconnect your controller to the PS5.
If this doesn’t work, it might be a hardware issue requiring professional repair or controller replacement. Make sure to bring your PS5 to a reputable repair company that will meet or beat the prices of other retailers.
The PS5, like any electronic device, can overheat if not adequately ventilated. If your console turns off with a warning about the temperature, it’s time for some PS5 troubleshooting.
Make sure your console has plenty of space around it and is not placed near a heat source. Clean the vents regularly to remove dust buildup which can restrict airflow.
If overheating continues, it might indicate a hardware problem that needs professional attention.
PS5 Controller Won’t Charge
If your PS5 controller isn’t charging, try using a different USB cable or wall adapter first. If it still doesn’t charge, the issue might be the battery or charging port.
Unfortunately, this will require a PS5 repair, as the controller must be opened to replace these parts. Remember, unofficial repair services may void your warranty, so always use an authorized repair center.
Nothing is more frustrating than PS5 crashing in the middle of a game. This can happen for several reasons, including software bugs, faulty hardware, or problems with your game disc.
Restart your PS5 and ensure it’s updated to the latest software. If you’re playing from a disc, check it for scratches. A factory reset might help, but this should be a last resort as it will erase all your data.
Power issues can manifest in many ways, such as the PS5 not turning on, turning off suddenly, or not coming out of rest mode.
Try using a different power outlet or cable. If the problem persists, it might be an issue with the power supply unit inside the PS5. This is a serious issue that needs professional repair.
Breaking in Rest Mode
A common PS5 issue involves the console breaking or freezing while in rest mode.
As a workaround, disable rest mode until Sony releases a software patch. Go to Settings > Power Saving > Set Features Available in Rest Mode and uncheck the boxes.
SSD Storage Errors
SSD storage errors are among common PS5 issues and fixes. The system might fail to recognize your external SSD or wrongly state that it’s full.
If you are using a new SSSD, make sure that it is compatible with PS5. Then, power down the PS5, disconnect the SSD, and reconnect it carefully.
If the issue continues, try formatting the SSD. Note that this will delete all data on the drive.
Not Booting in Safe Mode
Sometimes, the PS5 might not boot in safe mode. This could indicate a problem with your console’s firmware or hardware.
If you’ve tried powering off and unplugging the console with no luck, it’s time to contact a professional for repair. Safe mode is a diagnostic mode. Therefore, if it fails to launch, your PS5 likely needs expert attention.
The Top PS5 Problems
It can be frustrating to experience PS5 problems when you’re trying to play your favorite video games. The good news is that there are many simple solutions to these types of problems.
If your counsel is randomly uninstalling disc games, try disconnecting the power, reconnecting it, and then booting the system up again. If your system continually crashes, it might be time to get professional help.
That’s where Fruit Fixed comes in. Our professional technicians will quickly and effectively solve any and all of your PS5 problems. Don’t hesitate to visit our game counsel repair page to get started today!