During the last year, Xbox subscriptions rose by 40 percent. Online connections have revolutionized gaming, doing away with the use of physical discs and allowing constant improvements with updates. Yet do you know how to deal with problems when they go wrong?
One of the most frustrating aspects of this is when updates won’t load. Read on as we discuss how to load Xbox updates.
Reasons Your Xbox Won’t Update
Your Xbox system updates may fail for several reasons. We have listed the most common below.
Internet Connection Issues
Your home network may be one of the reasons your Xbox won’t update. You should check and see if there are any issues with your internet connection. It may be stopping or dropping out, in which case updates may take longer or not work at all.
You can do a connection test using the Xbox itself. Press the Xbox button on the controller to open up the guide. Go into settings, followed by all settings.
Travel to network and network settings. On the right-hand side, you should be able to select an option to test the network selection. Run the test and it will inform you if you have an issue with the connection.
Server Issues
Occasionally, Xbox itself will update its servers. This may result in downtime for the system. You can check online to see if this is the problem or Microsoft’s own social media accounts may be able to tell you.
Corrupt System Cache
To load games and apps quickly, the Xbox will use a temporary set of files in the system cache. When you have corrupted files it can cause issues and prevent updates from loading. You can try clearing the cache to see if the system updates.
Corrupted Gamertag
It is rare but some problems can be caused by bugs in your Gamertag. Corrupted profiles can result in it not being able to load. In this instance, you will need to download the profile again.
Troubleshooting When Your Xbox Won’t Update
Luckily, several solutions may solve the issues. After checking the points above, you can start the methods below to get updates working.
Power Cycling
It is a simple solution but one that is often effective. Begin by holding down the power switch on your Xbox One console and shutting it down fully. You can then turn the system back on and see if the problem is still there.
Do a System Reset
There are two types of system reset. One will keep your games and apps and the other will remove everything. Begin by pressing the Xbox button on your controller to bring up the menu.
Select settings then go to all settings. Go into the system menu then select the console info and updates option. Choose the option to reset your console.
Do this using the option to keep your games and files first. As a last option, you could try a total reboot but understand that you will lose everything.
Add a Wired Connection
If you think that part of the problem may be due to your internet connection, then you can try connecting with a LAN connection instead. Move the Xbox closer to your router and connect an ethernet cable from one end and into the back of your Xbox. Try testing the connection again and see if the problem has been resolved.
Is There an Error Code?
When your Xbox begins to update but fails, it can give you an error code. These are used by Xbox to diagnose problems and it is possible to use them yourself to assess the situation.
Write down the code or error message. Do a quick search online. Even if you can not find an official announcement about it, forums such as Reddit often have lots of people with the same issue discussing how they solved it.
How Do I Bypass an Update?
Should you want to play a game without the update, it is possible. To do this you will need to go offline.
Travel to settings, go into network, and tag the offline option. If you want to turn online mode back on, then simply repeat the process.
What Do I Do When a New Game Gets Stuck on 0%?
One update problem many people encounter is during the preparation of a new game. The console can often say ‘Preparing 0%’ and never go past this point. This can be frustrating when you are eager to play a new title you have just paid for.
Numerous problems can cause this. Below are the main solutions that you can try.
- Install all updates
- Reset the cache
- Restart the console
Failing this, if the game is a new release check online. Other people may have the same problem and the developers may be working on fixing it.
How to Fix a Black Screen After an Update
In some instances, once an update occurs you may be met with a black screen. Start by checking it is not an issue with your television and its connection to the console. Make sure they are both on and ensure you have the right HDMI input set.
Make sure your HDMI cable is in the out to TV port on the Xbox. If it is still not working then try plugging it into a different HDMI port. Try a new HDMI cable if you still have issues.
Should none of these happen, then follow the instructions for a full reset in the previous section. A black screen is usually an indicator of connection problems and not something to do with the Xbox itself.
Further Troubleshooting
Now you know how to troubleshoot these Xbox updates you should be able to solve the problem. There are other related issues, but in many instances, Xbox can fix them on its end. Contact support if you can still not get it right.
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