There are about 1.8 billion Apple devices active across the world. This is an all-time high, which makes sense considering the constant development of new technologies for users.
Apple Watches are one of the most portable types of technology out there, but they’re not without their challenges. Read on to learn about some common Apple Watch problems so you can make the most out of your Apple products 24/7.
The Screen Won’t Turn On
If your Apple Watch screen won’t turn on, the first thing to do is make sure it’s charged. If the battery’s dead, it’s an easy fix- just plug it in for a while. If the battery isn’t dead or it won’t take a charge, you might need to try some other things.
Hit the start button and Digital Crown for at the same time. Hold them down for about 10 seconds until the Apple logo appears.
This will force restart an Apple Watch. Rebooting it will turn the screen back on in most cases.
However, it may not work in every case. If you don’t see the Apple logo, it’s time to take the watch to technology repair professionals. They’ll help diagnose your problem, get you any new parts you need, and fix your watch until it works as if it’s new.
Wrist Raise Function Doesn’t Work
Apple Watches should turn on automatically when you raise your wrist. If yours doesn’t, you likely accidentally toggled the ‘wake screen on wrist raise’ button off.
Go to settings > general > wake screen. You’ll see the “wake screen on wrist raise” function at the top of the function list. If it’s off, click the little sliding button next to it and the watch should work properly again.
You will also see “wake screen on crown up” and “auto-launch audio apps” underneath the wrist raise button. You can decide whether you want to toggle these features on, too. Apple Watches are highly customizable so you can determine the functions that make them more convenient for your personal use.
No iPhone Connection
Your Apple Watch is supposed to pair with your iPhone seamlessly. You can control it from your iPhone, send messages from the watch, use Bluetooth and WiFi capabilities, and more. Unfortunately, some people will experience a “no iPhone connection” error, which seriously limits the way that you can use your watch.
If this doesn’t happen, make sure that you’ve enabled both your Bluetooth and your WiFi. These capabilities are what allow you to pair the devices, so the watch won’t work right if they’re toggled off. You can check the status of these capabilities in the Control Center.
Your watch also needs to be in Pairing Mode. If you’re seeing a watch face on the Apple Watch, you’re in the clear.
If your watch is paired but still isn’t connecting, try turning airplane mode on and off. This soft network reset might make it work. If not, restart both the watch and the iPhone and make sure they’re paired again.
Software updates are also another common culprit. You may need to go to settings > general > software update to make the pairing work. If problems persist, talk to a Fruit Fixed professional about how to proceed.
No LTE Connection
LTE-enabled Apple Watches connect to the same data network that your iPhone uses. This capability is what lets you use the watch while offline. Without LTE, you would need to connect to a WiFi network to use your watch for communications and applications.
Check to see that the Cellular button on your technology is green. If the button itself is green, you do have a connection even if it’s not working. The green button indicates a connection while the dots above it in the Control Center show the strength of the signal.
In other words, you may have a connection with a poor signal. There’s not much you can do about that until you go to a new location. It’s not a problem with your Apple Watch and will correct itself.
If you can’t find an LTE connection, this is usually a pretty simple fix. It usually just means that you accidentally toggled Airplane Mode on the watch. This fix only takes a couple of seconds because you only need to disable it.
You Can’t See Notifications
Apple Watches give you notifications that you can interact with from your wrist. In fact, this is the main appeal of this highly portable technology. It’s a huge bummer, then, when notifications stop coming.
First, check to make sure that Do Not Disturb is off. If it’s on, toggle it off and you should start getting notifications.
If this doesn’t work, it’s probably an issue with your watch-to-iPhone connection. The notifications are sent to your iPhone first. The iPhone puts them onto your wrist via the Bluetooth connection between the two devices.
Disconnect and reconnect your Apple Watch and iPhone. Then restart the watch itself. They should reconnect automatically so you can get notifications again.
Messages Remain Unread
Apple Watches are great communication tools because you can send and receive messages without ever pulling your phone out. If you’re getting messages and opening them, the notification should go away after it’s read. If it doesn’t, you’ll wind up with a very disorganized and full screen full of old messages.
Try restarting both your iPhone and watch. Unpair them and then pair them again.
This is annoying but is usually going to be an effective and simple fix. If not, it’s time to see an expert.
Professionally Solve Apple Watch Problems
Now that you know some common Apple Watch problems and how to troubleshoot them, it’s time to get professional assistance. Fruit Fixed is excited to take a look at your electronic device and diagnose its problem with an experienced and trained eye. Find a location near you and reach out to begin repairing your Apple Watch ASAP.