Infected! A Complete Guide on Removing Viruses from iPhone

Computer viruses are the scourge of the internet. One wrong move and your machine can get infected, rendering it useless in the worst cases. Well, the same goes for your cellphone. While it’s much rarer to get viruses on your cellphone, it is possible. Even the supposed king of security, the Apple iPhone, can fall prey to viruses! If you have an iPhone virus, here’s a quick guide to removing viruses from the iPhone.

It might save you a lot of money.

Diagnosing an iPhone

The first step is figuring out if your iPhone has a virus at all.

This can be tricky to do. It can be even trickier tracking down the source of the virus. It could be anything from a standalone app to a browser page and more.

If you’ve jailbroken your iPhone, you’re much more susceptible to viruses. Jailbroken applications are not approved by Apple, so anyone can release them. The programmer could easily put a virus in the app, which infects your phone when launched.

If your iPhone starts acting up when you launch a specific app, that app could be the virus. In that case, delete the offending app. This may solve your problem right away.

You can also try an ios virus scan. There are multiple virus scanning apps available on the app store. These will scrub through your phone’s files in search of viruses.

Some of these apps will remove viruses from the phone, or describe how to after a scan. These apps work with varying degrees of success, though.

Symptoms of an iPhone Virus

There are a few common signs that you may have a virus. These include:

  • Strange apps installing automatically onto your iPhone
  • Apps are repeatedly crashing on launch for no reason
  • A sudden increase in data usage, a sudden spike in your phone bill
  • Receiving strange text messages, calls, or emails
  • Your phone is overheating
  • The iPhone suddenly can’t hold a charge, the battery keeps draining
  • You iPhone is generally choppy
  • Pop-up ads keep appearing on the Safari browser, or even on the home screen

If you’re experiencing any of the above issues, an iPhone virus is likely.

Removing Viruses From iPhone

There are a few things you can do in the rare case your iPhone gets infected with a virus. These range from simple fixes, to full-on repair jobs. Here are some common ways to remove viruses from your iPhone.

Restart the iPhone

Sometimes, your phone needs a restart. For mild viruses, this is often enough to destroy them and get your iPhone back in tip-top shape. Power your phone down fully, turn it back on, and see if it’s fixed.

If there are no improvements, you’ll have to try something else.

Clear Your History

Viruses can easily infect your iPhone through your web browser. In that case, you should clear your history and web data.

To do this, head into settings, tap on ‘Safari’, and tap ‘Clear History and Website Data’. Confirm you want to clear it and your Safari data will reset. This includes all cookies, history, and often passwords and logins.

Delete Risky Apps

If your iPhone started acting up after installing a specific app, that app could be at fault. Try deleting recently installed apps and see if that makes a difference.

While apps have to be approved by Apple in order to get onto the App Store, occasionally a virus-riddled app slips through the cracks. A good practice is to only download highly-rated and trusted apps. Do a quick Google search of any apps you may think have viruses, and see if anyone else is reporting issues.

If you have a jailbroken device, start deleting some jailbreak-only apps. These apps are the riskiest, as they’re not vetted at all. The jailbreak method itself may have even caused the virus!

Restore Your iPhone

Restoring your iPhone is the most sure-fire way to remove all viruses. This will set your iPhone back to factory settings, removing all apps, logins, and data you’ve put on it. This can obviously be a hassle, so it should be a last resort in most cases.

You can restore your device completely, or you can restore it from a backup. The only problem with a backup restore is that the backup may have the virus, too. If you restore your phone from a backup and the virus is still there, then you know the virus happened after your last backup.

This might help you diagnose exactly where the virus is coming from.

To perform a restore on your iPhone, go to Settings, then General, Reset, and Erase All Contents and Settings. Tap this, confirm the action with your password, and follow the on-screen guide. 

Visit an iPhone Repair Shop

If all else fails, it’s time to bring your iPhone to the repair shop.

You can go to the Apple Store, or you can save money by going to a trusted third-party repair service. They have plenty of experience dealing with iPhones and virus problems. They’ll be able to properly diagnose and fix your phone, whether that means a restore or a simple virus clean.

This is an especially good choice if you’re not the most technically proficient. Most people have no idea how to find viruses, or simply don’t have the time. In that case, you might want to visit the repair shop first thing.

Fix Your iPhone Today

A virus filled iPhone can slow down your social and work life indefinitely. If you want to get your phone back to 100% strength, follow the tips above. You may find the relief you need.

If removing viruses from iPhone sounds like too much for you to handle, see what Fruit Fixed can do for you. We have multiple locations across Virginia and plenty of experience dealing with iPhone viruses.

Troubleshoot First: What to Do With Common iPad Issues

Over the last decade, Apple has sold 360 million iPads. There have been several generations since the tablet hit the market in 2010.

The more things change, though, the more they stay the same. Every generation of iPad has introduced new features. They’ve also introduced new bugs.

There is good news. Many of the common iPad issues you’ll encounter are easy to fix on your own. If you’re having trouble with your iPad, check out this troubleshooting guide.

Fixing Frozen Screens on iPads

One of the most common iPad issues is the screen freezing. If your iPad has stopped working, it could be due to the apps running on it. It may be overloaded, or you may have malicious apps running in the background.

If your iPad freezes, try powering it off and on. This will sometimes clear the screen.

In some cases, you’ll need to force the iPad to restart to clear the frozen screen. Hold the power button and the home button for 10 seconds, or until the Apple logo appears.

Some newer iPads don’t have a home button. To restart them, press and release the volume up button. Then press and quickly release the volume down.

Finally, press and hold the power button until the iPad restarts.

iPad Won’t Power on

Sometimes, an iPad won’t work because its battery is completely drained.

If your iPad won’t power on, try the instructions above for resetting it. This should reboot your iPad.

If it doesn’t work, it may be because the battery is drained. It’s time to plug your iPad in and let it recharge. In about 20 minutes, the iPad should have enough juice to turn on.

Don’t panic if it still doesn’t turn on. Check to make sure the iPad is drawing power. You can try another wall outlet, and you can usually check to see if the iPad is charging.

Using the original adapter can also help. Other adapters and connection wires may not charge your iPad as efficiently.

iPad Issues With Battery Charge

If you plug your iPad in and let it charge for 20 minutes, and it still doesn’t turn on, you may have a battery issue on your hands.

If you’ve plugged your iPad into a computer, it may not be receiving enough power to recharge. This is why you should use the wall adapter instead.

If the iPad isn’t charging with the original adapter and cable, you should check these items. If the adapter or connection wire is damaged, you should replace them. A faulty connector wire is more common than an issue with the iPad itself.

There are cases where the iPad has an electrical issue that’s preventing proper charging. In these cases, it’s best to get in touch with a specialist. It’s possible to fix electrical issues, so don’t rush out to buy a new iPad just yet.

You might be able to get your iPad to charge, but the battery just keeps draining. This is another common issue. The good news is it doesn’t always mean the battery is cooked.

A rapidly depleting battery can be caused by:

  • Apps that are open or running in the background
  • Poor battery and app usage settings
  • Outdated software, including iOS

If your battery is draining quickly, try force closing apps and restarting the iPad. You should also install updates and reset the battery usage management settings.

If the battery is still draining much faster than normal, try restoring the factory or default settings on the iPad. If the problem persists, it’s time to take it to the specialists.

Wi-Fi Connection Issues on iPad

Most people use their iPads to stream music and TV shows, play games, and access social media. All these activities require an internet connection.

If you can’t connect to Wi-Fi, you may need to do some iPad troubleshooting. The first step is always to make sure your iPad has Wi-Fi enabled.

To check this, check Settings -> Wi-Fi. If your Wi-Fi is on and the iPad still won’t connect, you can try a few tricks to get it to work:

  • Power the iPad on and off
  • Restore the device settings
  • Update to the latest iOS software

It’s also a wise idea to try connecting to another Wi-Fi network. Sometimes, your iPad will be able to connect to other networks without issue.

If you’re having issues with a specific network, tell the iPad to “forget” the network. Restart the device, then try connecting to the network again.

If you’re still having trouble, you might want to check in with your internet provider or a specialist. Your iPad may be incompatible with a router or another device.

Issues With AirDrop and iTunes

Although Apple discontinued iTunes in 2019, many people are still running it. iTunes can create a back up for your iPad, among other features.

Sometimes, your iPad won’t connect to an “unrecognized” version of iTunes. This usually happens when you connect the iPad to a new computer or laptop.

You should make sure you have the latest version of iTunes on the computer. Then restart your iPad. Reconnect and make sure the USB connections are good.

If it still won’t connect, restart the computer or try reinstalling iTunes on the computer.

AirDrop is another app that sometimes causes issues. The most common fix is to toggle the AirDrop share settings to “Everyone.”

If that doesn’t work, you can try turning Bluetooth and Wi-Fi on and off on the iPad. If you’re still having issues, try force restarting the two devices you’re connecting.

If it’s still not working, log in to iCloud again on your iPad. You should also check that your iOS is up to date. Finally, you can try resetting networks.

Get an Easy Fix for Your iPad

As you can see, most of these iPad issues also have fairly easy iPad fixes. Sometimes, though, what seems to be a small issue can be a larger one.

If you’re consistently having problems with your iPad, it’s time to get in touch with the experts. They can help with iPad problems of any size, which can save you in the long run.