Category: Android Phone

The Samsung Galaxy S9 is a tremendous smartphone and despite slow sales, it’s still owned by huge numbers of people around the world. The phone has fantastic performance, performs incredibly well in low-light, and boasts world-class biometric security. That isn’t to say it doesn’t have its problems, however. Galaxy S9 problems are many and varied, just like on any other model, but that doesn’t mean you need to get a replacement. 

We’re experts in phone repair and know the common bugbears that plague the Samsung S9. A lot of these have easy fixes, and we’re here to show you how to get your phone back in working order. 

Ready to solve your Samsung S9 issues? Then keep reading!

Common Display Problems

Some of the most widespread Galaxy S9 problems are rooted in the display. Two of the worst issues are the so-called “black crush” issue and a problem with the screen dimming. Let’s take a closer look.

The Black Crush

What is a black crush? It’s a set of S9 issues where the screen has problems rendering darker spots on videos and videogames.

It may show black blocks instead of crisp black regions on the screen, for instance. While Samsung has done their best to solve these issues, it can still pop up from time to time.

The best way to solve this is by downloading an app called Screen Balance. This lets you configure the screen’s brightness in minute ways, which can solve the issue.

Samsung Galaxy S9 Screen is Too Dark

Another common problem is where the S9 dims its screen too much. This leaves you with a screen that is very hard to use. 

To solve this, you will need to do a factory reset. The issue is caused by importing settings from an old device that used night mode. When you restore after resetting, do not restore the old settings. 

Slow Battery Charging

One of the most frustrating Samsung Galaxy S9 problems is slow charging. Some users have reported that their battery takes an age to charge. This is frustrating for all concerned.

This often comes down to the phone’s fast charging feature not being turned on. To turn it on, follow these steps:

1. Go to Settings
2. Open the battery settings
3. Enable the “fast charging” option
4. Next time you charge your phone, the lock screen should report fast charging

Common Galaxy S9 Problems With Connections

When you own a smartphone, you want Wi-Fi and Bluetooth to be in top working order. Unfortunately, some users have been reporting problems with all three!

Wi-Fi Problems

The most frustrating Wi-Fi problems on the S9 revolve around dropping connections and not being able to find networks. This problem can often be solved by restarting and resetting your router.

If this doesn’t work, then it may be a problem with your phone. To solve this, open up your S9’s Wi-Fi settings and long-press on the network you’re having issues with, then forget the network. Reconnect to the network and this should fix the issues.

S9 Issues With Bluetooth

Are you experiencing problems with finding and connecting to Bluetooth devices on your S9? An update fixed a lot of these issues, but they do sometimes recur. 

To fix this issue, follow these steps:

1. Go to Settings
2. Go to Apps
3. Find the Bluetooth app
4. Clear your cache
5. Restart your phone

You will need to reconnect to the devices after this, as clearing the cache deletes all existing pairings. This usually fixes the S9’s issues with connecting to Bluetooth devices. 

Galaxy S9 Camera Problems

The Samsung Galaxy S9 has one of the best cameras in the world of smartphones. The last thing you want is camera problems stopping you from taking the crisp pictures and videos that you paid for. 

Stuttering 4K Video

When you record videos in 4K, are you experiencing stuttering videos that hitch up? If you are, you aren’t alone. 

The most likely cause behind these Galaxy S9 problems lies with a slow SD card. If your phone can’t write to the SD card fast enough, the video won’t be as smooth. You will need to buy another SD card with a write speed of at least 30 MBps. 

If your SD card does support a high write speed, the problem could be with electronic image stabilization. Turning EIS off in the camera settings eliminates this issue for some users.

Dark Slo-Mo Videos

Are you having problems with recording in the 960 fps slo-mo mode? Some users report that the videos that are produced are too dark.

If this is happening to you, then good news, it’s an easy fix! First off, make sure that your phone has been updated, as Samsung and Google’s updates have fixed this issue for the most part. If you’re still having problems, follow these steps:

1. Open Settings
2. Go to Advanced Features
3. Turn off Smart Stay

After you’ve done this, take a video and see if the issue is resolved.

Calls Being Rejected Automatically

Is your Samsung Galaxy S9 rejecting calls automatically? Some users have reported this frustrating bug and there are a couple of ways you can fix it.

Turn Off Easy Mute

Easy mute is a convenient way to mute calls and alarms, but it’s been cited as causing this issue. To turn it off, go to Settings, then Advanced Features. If it’s already off, toggle it off, then turn it on.

Turn Off Edge Lighting

Edge lighting is another common culprit for this issue. To turn off Edge Lighting, follow these steps:

1. Open Settings
2. Go to Display
3. Go to Edge Screen
4. Go to Edge Lighting
5. Hit the settings button in the top-right
6. Open and turn off quick reply

Still Having Issues?

If we’ve not covered the S9 issues you’re experiencing in this article, or our fixes haven’t solved your Galaxy S9 problems, bring the phone in to us!

We’ll be happy to take a look at your device and restore it to full working order. For information about our services and our rates, please contact us! You can email us at contact@fruitfixed.com or call us on 804-698-0004.

Is your Android phone having some issues?

Despite the beauty of its operating system, Google’s Android OS still has many issues plaguing it. Most of these issues even reach their latest products, like Google Pixel. This makes any avid user of Google products feel like these issues reflect Google as a company.

What’s great is that Google releases updates to fix most of these issues. They solve many software issues at once this way. What about the hardware issues, though?

What if your Android phone won’t charge no matter what you do? No software update can fix this, leaving you to resolve the issue by yourself. Good thing we’re here to help you through the process, so read on and learn how to fix a phone that wouldn’t charge.

1. Check the Charging Cord

Your first instinct must always be to check your charging cord. Android phones often have great hardware that will last a long time. If your phone won’t charge, it must be because of the elements in your charger, especially if your phone is new.

The cord is often the cause of a phone’s charging problem. It’s easy to bend and pull on the cord too much. This can cause wires inside the cord to sustain some damage.

Your adapter can also have issues associated with it. Phones are selective with their chargers because some of them don’t deliver the power they require to charge. Swapping one of these elements and checking with your phone is a good way to resolve this issue.

2. Plug the Charger Into a Wall Outlet

Most users often plug their phones to their laptops or PCs to charge them. It’s more convenient this way, and it puts the phone within their reach in case they need it. If you do this, notice that your phone won’t always charge when you plug it in.

This happens because the devices you plug your phone into don’t have enough power to accommodate your phone. This will happen even if you use the right cable to charge your phone.

Plug it into a wall outlet instead and see if that makes a difference. Try this first before using an extension cord on the wall outlet. Extension cords may have faulty wiring within them that can prevent your phone from charging.

3. Clear the Charging Port

If your phone still won’t charge, it is time to consider the phone itself. See if something is cluttering your phone’s charging port. Dust and lint can enter the port with ease and prevent you from getting an efficient charge.

Clearing these obstructions might solve your problem. However, the problem may be more than lint and foreign objects blocking your charger. The charging tab that connects to the charger may have bent elements, causing a similar problem to a dirty port.

What’s great is that you can fix this yourself. All you need to do is bend the tab back in place with a toothpick or something similar. Don’t exert too much force when doing this or you may break the tab and prevent your phone from charging forever.

4. Reboot Your Phone

Rebooting your phone is often the best fix for a phone that refuses to hold a charge. Like anything happening in your phone, low processing power can interrupt the charging process. This can also cause your phone to crash.

Rebooting your phone will kill any background processes that slow it down. Doing this also refreshes the core components of your phone. These components often crash when too many processes take over your device.

5. Switch to Safe Mode Before Charging it

Switching to safe mode is another great way to solve your charging problem. Safe mode puts the phone in a restricted mode that only uses its original software. This means that any programs you installed won’t interfere with any of the phone’s processes.

This can solve your problem since some dangerous apps can prevent your phone’s basic functions. It’s also a good idea to switch to safe mode to test if apps are the culprit behind your problem. You can then narrow down the list by enabling certain apps to function while your phone is in safe mode.

6. Replace the Battery

If everything checks off the list so far and the phone still won’t hold a charge, it may be because of the battery. Dying batteries can’t hold any charge and will even drain your battery while charging. Continuing to use a dying battery can harm your phone, too.

Changing the battery should be enough to fix your issue. Get a battery compatible with the phone if you can’t get one for your model. This will prevent the battery from dying as soon as you get it.

7. Dry it Off First

Water damage is another possibility for your phone’s problem. Most users often forget that water is dangerous to their phones. They bring it to the bathroom with no protection and cause the phone to get wet.

Getting the screen wet isn’t a big deal, but getting the water inside your phone can damage it. This can prevent it from doing certain processes such as holding a charge.

Drying your phone can help with the issue. If you’re unsure of how to do this, then you can trust the rice technique.

Leave your phone buried in a bag of rice to draw out the water from inside it. Your phone will be good as new after you leave it there overnight.

8. Visit a Service Center

This should be among your last options when nothing on the list can fix your phone. Taking it for professionals to look at is an expensive option. It can save you from buying a new phone, though, if they fix it.

Professionals can do everything from fixing hardware failure to rolling back your OS. What they do can mean that you get to keep your phone and everything in it. You can only hope that your phone doesn’t have enough damage to where a factory reset is mandatory.

We Provide Solutions When Your Phone Won’t Charge!

If your phone won’t charge, many factors can be behind it. Solve your issue and help your phone hold a charge with the help of our list today!

Looking for solutions to more technical problems? Check out our website for more guides and lists today! We can help you with anything from Android problems to Mac problems.