Here’s a pleasant surprise: Steam offers more than 50,000 games for you to enjoy.
But what happens if your Steam Deck suddenly encounters an issue? This can be something minor like an issue with sound, or something that prevents you from using your device altogether. No matter what the issue is, you need troubleshooting and possibly Steam Deck repair.
Luckily, there are plenty of options you can take if you’re trying to fix your Steam Deck at home. This helpful guide walks you through Steam Deck troubleshooting so you can get back to playing in no time!
Initial Steam Deck Fixes
Before you assume something is wrong with your Steam Deck, there are some basic troubleshooting techniques you can try.
First, look for any system updates. You can find these by going to “Steam,” then “Settings,” then “System,” and then “Software Updates.”
Next, you’ll want to restart your Steam Deck. You can either do this from your Software Updates section or you can go to “Steam,” then “Power,” and then “Restart.”
Finally, check to see if there are any third-party installations causing your system to malfunction. These might be installed in Desktop Mode. Ensure you exited out of them or disabled them, then retest your system to see if the issue resolved itself.
Should none of these easy troubleshooting options work, you can attempt a forced start. Simply hold the power button down for three seconds. If your system still doesn’t turn on with this method, you might have an issue with your OS level.
For this type of issue, you’ll need to hold your power button down for 10 seconds. If this still didn’t resolve the issue, there are more advanced techniques you can attempt. When these Steam Deck fixes don’t work, you can try to individually troubleshoot for various issues or take your device in for professional repair.
Steam Deck Not Charging
This might seem obvious, but if you’re just using your Steam Deck for the first time, you need to plug it in using the power supply the company shipped it to you with. This wakes your Steam Deck from shipment mode, something used to save your battery. Otherwise, your Steam Deck most likely won’t turn on.
If this isn’t the first time you’ve used your Steam Deck and it’s still not turning on, then you need to plug it into a power source and check to see if the LED light is on (this is located next to its charging port).
If your Stem Deck’s LED light comes on, it’s charging. Once your console is fully charged, the light will turn off.
Should the light start to flash once you press the power button, it means your Steam Deck’s battery is completely drained. Plug it in, check to see if the LED light comes on, and charge it for a minimum of 15 minutes before attempting to power it back on.
Once you give your Steam Deck some time to charge, if your power button still fails to work, you can hold the “Volume +” button as you attempt to power it back on. Next, select “Continue”. This will boot your Steam Deck via its BIOS options.
When your console is on the charger for an extended time, it’s normal to show less than 100% charge. To ensure optimal battery health, the battery slowly discharges after a while.
Are you experiencing issues with your Steam Deck’s inputs? If so, try the following troubleshooting methods.
Go to “Steam” and then “Settings.” Look for “Controller” and “Test Controller Inputs.”
You can use “Test Controller Inputs” to help locate any issues using your test suite. Run this diagnostics test and once it’s complete, press and hold the “B” button.
Sound and Bluetooth
To check your Steam Deck’s audio setting, begin by going to “Steam,” then “Settings,” and then “Audio.”
If the issue is with your speakers and you don’t have any audio, check to see that there aren’t any other devices enabled for audio. These devices might be connected through USB-C, the 3.5mm jack, or Bluetooth.
If this is the case, switch your Steam Deck to another output and go back to its default speakers. Check that your device’s UI sounds are enabled. To check these settings, go to “Steam,” “Settings,” “Audio,” and “Enable UI Sounds.”
Should you still not hear any audio after checking these settings, you’ll need to restart your Steam Deck. You can do this by going to “Steam,” “Power,” and then “Restart.”
If you’re struggling to pair Bluetooth to your device, ensure that it’s in pairing mode. To do this, go to “Steam,” “Settings,” and “Bluetooth.” Look for your device in this list.
From there, use your device’s touchscreen to select your device. You can also press the “Menu” button to check for different pairing options. If you can’t pair with a device you previously paired with, your best bet is to forget the device and pair it again.
Steam Deck Repair
If your Steam Deck malfunctions, try the tips and tricks outlined in this helpful guide. If your console still has issues, you might need professional Steam Deck repair.
This is where Fruit Fixed comes into play. We fix everything, including Steam Decks, tablets, computers, cell phones, and more.
Our professional technicians offer a fast turnaround time and use only the highest quality parts. Your device will be better than when you originally purchased it!
Check out our low-price guarantee to see the difference Fruit Fixed can make with your devices, or visit one of our convenient locations throughout Virginia.