In a 2020 report, it was understood that around 87 million Americans had damaged their phones in the previous year.

Since various iPhone models make up a good portion of the top-selling smartphones every year, broken iPhone screens are likely among the most common repair jobs. If you’ve dropped your iPhone and cracked the screen, you’re certainly not the only one.

Because of how common this problem is, there’s an iPhone screen repair service on every block. With so many options out there, you’ve got to do your due diligence to choose a company that will do right by your broken phone.

In this post, we’re going to tell you what qualities you should look for an in iPhone screen repair company. Repairing an iPhone screen takes a lot of skill and technical know-how, so keep reading and we’ll ensure that you have a professional that you can trust at the helm.

1. Expertise and Experience

When you’re looking for someone to repair a phone, no matter what brand or model it is, they should have a certain level of expertise. You wouldn’t give your iPhone to any random person on the street and have them replace the screen. You shouldn’t just trust a repair service without checking their credentials.

There aren’t many certifications for becoming an iPhone repair technician, which can make it tricky to find the right company. Your best bet is to look at the experience and longevity of a company when doing your initial research.

A good company will have plenty of technicians on site and many years of experience with iPhones. If they can’t prove that they’ve replaced iPhone screens thousands of times before, then you have to keep looking.

At Fruit Fixed, we’ve been helping Virginians with their smashed and non-functional iPhone screens for over 10 years. During that time, our business has grown to over 6 locations and dozens of talented employees. We’re trustworthy because we’ve got the experience and expertise to do the job the right way.

2. A Good Reputation

While researching a company and learning about their experience is important, it’s not the whole story. You can’t just take a company’s word for it that they’re the best iPhone screen repair company around. Most services are going to make this claim.

The next step is to investigate what their former customers are saying about them. Tech repair services live and die by their reputation and word of mouth, grassroots-type growth. If you don’t have a good reputation, your company will eventually fizzle out.

So, as a new customer, you can look after your own interests by checking out online ratings and reviews. Choose your favorite listing sites (Google, Yelp, etc.) and see what former customers are saying about their phone repairs.

Make a special point to look for customers that have also had their screens replaced. If there are overwhelmingly positive reviews and you can see that a company has successfully repaired iPhone screens for other people, it’s a good sign.

3. Fast Turnaround

Once you’ve chosen a few of the top companies with the best experience and reputations, you can start reaching out. There are a few things you’ll need to find out when you contact them about your cracked iPhone screen.

One of the most important is how long the repairs are going to take. We live in a world where we’re never without our smartphones for more than an hour or two while they’re charging. Some people’s phones never leave their side.

When small-scale repair services get busy, they tend to fall behind, which hurts the customer. You need a service that can diagnose the problem right away and determine a repair vs. replace iPhone screen course of action. 

Whichever it is, they should then have the resources and staff to get the job done within a day or two. If they can’t, keep looking until you find someone that can. The faster the turnaround, the sooner you’ll have your iPhone back as good as new.

4. Fair Pricing and Warranties

The other important thing to inquire about is the cost of repairing an iPhone screen or getting a new iPhone screen, depending on the diagnosis. Having chosen a company that has plenty of experience dealing with these screens, you shouldn’t have a problem getting an accurate quote.

Getting fair pricing is another story. That’s why it’s important to get multiple quotes from different services so that you know you’re getting a good price.

At Fruit Fixed, we understand that iPhone screens don’t break at convenient times, so we offer a low-price guarantee. If you find a repair service cheaper than our quote, we promise to beat them by at least $5. 

In addition, it’s important to find a service that offers warranties. If you take your iPhone in to have the screen fixed or replaced, then get it back only to have it malfunction again, you shouldn’t have to pay extra. All of our repairs come with a lifetime warranty, so if you aren’t satisfied, just bring it back and we’ll try again free of charge.

5. High-Quality Replacement Parts

Part of the reason that iPhones are so popular around the world is that Apple uses state-of-the-art parts. Screens have gotten to the point where they’re extremely durable, but they’re not indestructible.

If you’re having your screen replaced, you want something of similar quality going back in. Another important quality of a good iPhone repair shop is that they have high-quality parts stocked and ready to use.

You don’t want to spend money to repair your phone and end up with a lesser device. Fruit Fixed always uses the highest quality parts available so that your phone functions exactly how you need it to once it’s been repaired.

Choose the Best iPhone Screen Repair Service in Virginia

Now that you know what to look for in a good iPhone screen repair service, you can breathe a sigh of relief when your screen cracks. If you’re in Virginia, your best bet is to choose a Fruit Fixed location near you and get your screen repaired or replaced by the best in the business.

Contact us today to let us know what’s wrong with your phone and we’ll book you in for service. Most of our repairs only take 30 minutes, so we’ll have you back online in no time.

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