iPhone Charging Port Not Working? Here’s What You Can Do

It could happen to anyone. You’re plugging in your phone for the night with an alarm set for work, but in the morning… silence. Somehow, your iPhone didn’t charge overnight- your iPhone charging port is not working. What happened? And how can you fix it?

There are plenty of simple solutions that won’t break the bank.

Checking the Charging Cord

One simple repair you can make is by checking the cord itself. Is it damaged?

If there is no apparent issue, try cleaning both sides of the port with a dust rag; any dust or debris on the outside of the cord could be causing the issue. 

If this doesn’t help and the iPhone charging port is not working, you can also try cleaning the inside of the port with a dry rag as well. Once this is done, try plugging it in again.

If none of this works, there is a quick and easy test to find out if the problem is your charging cord.

If you have another cord available, plug it into the same outlet and give it a test- if this one works, great! Now you know the problem. 

If you don’t have a spare available, or if it also doesn’t work, you can always purchase a new charging cable instead. 

My Accessory Isn’t Supported?

Receiving an alert such as “this accessory isn’t supported” is a surefire way to know that your charging cord is experiencing issues. 

If cleaning the device doesn’t help, then a soft restart of your iPhone might be needed; this can clear the alert and fix any issues. 

Should that not help, either, making sure you have the latest installation of iOS is another possible solution. This can be done by going through settings > general > software update to install the latest version. 

This fix will require you to be connected to WiFi, and will require you to have your iPhone plugged in for the duration of the installation. 

Let Your Phone Charge Longer

It may seem obvious, but in an age filled with technology, it’s easy to get impatient.

If you aren’t giving your phone the time it needs to charge properly, especially if it recently died, then you may be losing power much faster than expected.

Allowing your phone to charge for longer periods of time is an easy solution.

Changing the Power Source

If a new charger cord doesn’t work, try changing the outlet you use. 

If you are using an adapter, switch to a new one; if you are using a power strip, ensure that it is on and working properly, or switch to a new one; or move to a new outlet altogether. 

Similarly to your charging cable and charging port, an outlet can become bogged down with dust and dirt. Moving to a new location is an easy way to detect the problem.

Cool Down Time

Should your phone still be struggling to keep its charge after the above fixes, a more in-depth look of your phone might be needed. 

If you use your phone often, then the battery may be overheating. By taking breaks from your phone, as well as keeping it out of sunlight in cooler areas, you will be able to maintain your phone’s battery life.

A clear sign that your phone may be struggling with overheating is that it won’t be able to get past an 80% charge. This is due to a feature in iPhones that prevents them from becoming too warm, leaving them without a full charge. 

The best temperature for your iPhone to keep it from overheating it between 32-95 degrees Fahrenheit (0-32 degrees Celsius).

If your battery continues to suffer even after allowing it to cool down, the battery itself may need replacement or repair. There are professional companies that will repair your iPhone battery for you, or you can go directly through Apple and have a new battery installed.

Remove Your Phone Case While Charging

iPhone cases are handy, sure, but they can also be big and bulky. Sometimes it can prevent your charging cable from plugging in properly.

By removing the case, not only will you give the cord easier access, but you will also prevent your phone from overheating inside its case. 

Restarting Your Phone

Sometimes, all your iPhone needs is to shut down for a bit. By restarting your phone, this could allow it to fix its issues internally. If a regular restart doesn’t help, then a hard reset may be required. 

Hard Reset

In the case that your phone has died and won’t get a charge, or if none of the above solutions are working, a full reset could be needed. In this situation, you have a few options for the hard reset. You could either:

1. Reset your phone manually. The steps for this are: press and release the volume up button: press and release the volume down button: and press and hold the side (power) button until the Apple logo appears. 

or

2. Connect your phone to your computer for repairs. Once your phone is plugged into your computer, you can open iTunes and follow the above steps. Hopefully, you will get the option to Restore or Update your iPhone; if so, select update to install iOS without losing your data. 

After resetting your phone, leave it to charge for at least 30 minutes.

Contact Apple for Additional Assistance

 If none of this helps, you may need to contact the Apple store for additional assistance. 

By sending in your phone, they can give you more solutions to fixing your iPhone without losing your data. 

Have Other Repair Tips?

Hopefully, these tips helped you get the support you needed. There are plenty of different ways to fix your phone cheaply and quickly!

Did you learn something new? Is there a tip for improving your phone’s battery life that we forgot?

We’d love to hear your suggestions! Leave a reply and share your ideas for iPhone repair, and any issues you are having.

For more technology tips and assistance, you can read our blog and get more tips for smartphones and tablets. 

How Long Does an iPhone Last on Average?

What’s the most expensive iPhone you ever bought?  

If you plan to purchase the latest one with all the fancy cameras and the 500+ GB of storage, you’re looking at a price tag of $1,450 for the new iPhone 11 Pro Max.

That number might make you want to stick to your old iPhone.

Even though buying the latest iPhone is trendy, many consumers struggle to justify the cost with the benefits. It’s a nice phone, but how many years can it actually hold up?

Or, if you want to cling to the iPhone you already have, how long does an iPhone last when you’ve had it for a while?  

Whichever iPhone you’re looking to buy or hold onto, here are some factors that’ll help you understand how long your iPhone will actually last.

1. Active Users and iPhone Lifespan

Apple CEO, Tim Cook, reported that there were 1.3 billion active devices in 2018.   

In the fourth quarter investor conference call, Cook reported that this number was the most important metric of Apple’s business stability. 

Understanding how many Apple devices are currently active is the most direct answer to how long consumers have used those devices.

In 2019, those 1.3 billion active devices rose to 1.4 billion. Of these active devices, 900 million are iPhones. This number has only grown because in 2020, there are currently 1.5 billion active users.

Since 70% of the iPhones included in this number run on iOS 13, many of them could be as old as the 2015 iPhone 6s. This is the oldest phone that is compatible with the iOS 13 software. 

So, looking at these numbers, is it even possible for the 2015 iPhone 6s to last 5 years?  

2. So, How Long Does an iPhone Last? 

Apple uses lifespan assessment models to determine the service life of their products. The “years of use” that determine service life vary depending on the product.

Apple states that three years is the standard period of time that constitutes “years of use” for iOS models, such as iPhones.  

OS devices such as Macbooks, on the other hand, serve an expected four years.   

Remember, these are only model-based assessments. While they attempt to simulate real customer use, results can vary depending on your personal use. 

In fact, Apple asserts that most of their products last longer than these expected service lifespans since they’re primarily used as models. 

So could your iPhone actually last 5 years? 

The short answer is yes, but it depends. 

3. What Trade-Ins Tell You About iPhone Lifespan

When you look at the mobile phone trade-in industry, customers exchanged older phones for newer ones after just a few years of use. 

In 2017, the average age of a traded-in device was a little over 2.5 years. Then, in 2018, that number climbed to 2.8 years.  

So you could say that most iPhones last at least 2 years, but start to decline towards the end of those two years.

As of 2018, iPhones are still the most traded mobile devices. While the top five traded devices have all been various iPhone generations, the iPhone 6 ad 6s, have topped the list.  

Since their 2014 and 2015 market debut, the iPhone 6 and 6s series are the oldest iPhones with the most trade-in activity.     

4. iPhone Performance Decline 

Apple’s market cycle introduces new devices more frequently than consumers upgrade to a new Apple device. 

This means that although it’s trendy to sport the latest iPhone, Apple consistently refreshes its market to compensate for the demand. 

But here are the telltale signs of performance decline that are commonly seen in iPhones.

Battery/Taking Charges

Declining battery is one of the most common iPhone problems that users experience. After all, if you can’t carry your iPhone around without worrying if it will die in the next couple hours, it’s not exactly a mobile phone anymore.

Battery life is determined by the operating system efficiency, the chip’s competence, and the actual battery hardware installed within the phone.  

Apple newly introduced a new battery life reporting model that uses video playback to measure the charged lifespan. 

The iPhone 6s is one of the older models used for this reporting and shows 11 hours of video playback. Note that this is internally stored content, not streamed content from the internet, which significantly consumes more battery. 

Apple battery is designed to retain up to 80 percent of its original capacity at 500 complete charge cycles. 

You’re probably not counting your charging cycles up to 500, but once you’ve had your iPhone for about a year, it’s more than possible that you’re starting to lose charging capacity.  

This is why frequent charging slowly contributes to the decline of your iPhone. 

Storage

Many iPhone consumers use Apple’s iCloud services to back up phone data to a cloud and open up more space on the phone. 

If most of your storage is mostly composed of apps or operating system updates with data that doesn’t transfer to the cloud, and you still don’t have space, then you’ve probably maxed out your storage space. 

The solution is often to get the newest iPhone, which Apple almost always packs with increased memory capabilities. 

Lack of storage is an indication that you need to upgrade. If you can’t install the latest iOS update, then you probably don’t even have 1-2 GBs of space left. 

Operating system updates are meant to be small but if you have limited space, they can seem large. 

Sometimes these updates are required for basic functions like using certain apps or iCloud services. If you’re unable to install OS updates, you may not have access to some basic features on your phone that you could access before.

Spontaneous Shutdowns

Sometimes phones automatically shutdown without even prompting it with the off/on button. If your battery life and your phone’s hardware is decent, you may be wondering why spontaneous shutdowns happen at all. 

In 2017, Apple asserted that random shutdowns were still somewhat tied to battery-related issues. Even if your older iPhone still takes a decent charge, the battery itself is not sophisticated enough to operate with the efficiency that matches the software.  

This means that while software updates are intended to improve the operating system, new software strains older batteries. To preserve its electronic components and keep from catching fire, the phone may shut down altogether. 

How Long Does an iPhone Last? Can You Get More Service Life?

If you’re still asking how long does an iPhone last, the answer may be a little more complicated than you thought. 

iPhones are built to last, but like any piece of technological hardware, they can deteriorate and face performance decline.  

However, sometimes they just need a bit of maintenance to get them up and running again, and we can help with that.  

Whether you need internal, hardware, or battery repair, we can help you get more service life out of your iPhone.

To get started, choose your iPhone generation and find one of our service locations in your area!   

7 Pro Tips to Getting More Phone Storage on Your iPhone

You’re trying to download a new app on your smartphone, but you get the dreaded message that your storage is full.

How is it possible?

Our smartphones can quickly use up all available storage space before we know it. Experts recommend the ideal phone storage to be between 32-64GB, but even that can go fast with lots of videos, apps, and photos.

If your phone storage is full, all hope isn’t lost— there are a few tips you can try to free up space. Keep reading to find our seven pro tips to get more space on your iPhone or Android.

1. Clean Out Unused Apps

Often, apps are taking up large amounts of our phone storage space. By deleting unused apps, we can free up much-needed space.

Before you start deleting, it’s helpful to see which apps are taking up the most storage. To check on your iPhone, go to Settings, General, then iPhone storage.

It tells you exactly how many GB are used, along with a helpful graph of how much is taken up by apps, photos, etc.

Scroll down and you can read how much storage is taken up by each app on your phone. Large apps that hold a lot of data, such as Facebook and social media, tend to take up a lot of space.

If there are any apps you no longer use, or you can live without, delete them. You can always download it again in the future if you need to.

2. Delete Text History

If you’re wondering how to get more phone storage, you may not have considered your message history. iPhones automatically save our entire text message histories from each person or group, going all the way back to when you purchased your new phone.

You can delete your history by opening up messaging and pulling a conversation to the left — this will bring up the option to Hide Alerts or Delete.

If you’re not quite ready to let your message history go, at least review them for large attachments, like photos or videos, that are taking up too much space.

You can do this through iPhone storage, then click on Review Large Attachments.

If you’ve accidentally dropped your phone while trying to free up storage, don’t worry — we provide smartphone repair for iPhones and Android.

3. Save Your Photos Elsewhere

One of our tips for getting phone storage availability is to store your photos elsewhere.

We tend to keep photos and videos in the camera roll of our phone, which eats up internal storage.

You don’t want to delete your precious photos, but you should store them elsewhere to save space.

If you use Apple’s iCloud, that’s a great option. Otherwise, there are plenty of great cloud photo storage options that are easy to use and free. These include Dropbox, Google Photos, and OneDrive.

4. Free Up Storage Space By Clearing Your Browser’s Cache

As you move from website to website on the internet, your phone’s memory is remembering each page.

Over time, this takes up valuable storage— as does having dozens of browser windows open! When you search for something on Safari, it usually opens it in a new window.

To save space, get in the habit of shutting each window after you’re done, otherwise, you’ll have a lot of unwanted windows taking up space.

Give yourself more space by clearing out your browser cache. You can do this by going to Settings, Safari, followed by Clear History and Website Data.

5. Delete Unwanted Music

Music and songs can take up a surprisingly large amount of space on your phone. To get more space, go through your music library and delete any songs you no longer need.

Even better, delete all of your music and switch to a music streaming service like Spotify. It gives you access to millions of songs without having to have them all saved on your device.

Streaming apps are free or low-cost, so they also work out to be a better value compared to purchasing individual songs from iTunes.

6. Avoid Downloading Movies and Shows

Movies and shows are huge files, taking up even more space than music. Although having shows to watch on your phone is great for the morning commute, it will quickly fill up your storage.

After you finish watching a show or film, delete it from your storage to save space. Or, switch to a streaming service like Netflix or Hulu to avoid large downloads directly onto your device.

If you still don’t have enough space, it may be time to upgrade and check out phones for sale.

7. Only Save HDR Photos

Most newer versions of smartphones save your photos in two versions— both the normal and the HDR.

HDR stands for high dynamic range. Your phone takes several photos in rapid-fire and then blends them together into one final image. This creates a more interesting image with greater contrast and depth.

You probably don’t need to save both HDR and normal photos. HDR photos take up more space but are better quality photos. You may prefer to save these, but if you’re really strapped for memory, turn off HDR and only take normal photos.

Contact Us for All Your Smartphone Needs

If your phone is at capacity, use the tips above to increase your phone storage space. Even large smartphones can fill up quickly if you’re not careful!

Do you need assistance with your iPhone or Android? Stop by one of our locations for friendly and expert assistance with your phone.

With our low price guarantee, we will gladly match any repair price from a competitor, and beat it by $5.

We can help with phone storage, repairs, cracked screens, and more, with our speedy same-day service.

Our team looks forward to hearing from you and helping with all of your smartphone needs.

5 Possible Reasons Your iPhone Keeps Freezing

You pull out your trusty iPhone to text a friend only to find the screen has frozen, again. Annoyed by the inconvenience you try turning it off to fix the problem. You turn your phone back on, and everything is working fine.

If your iPhone screen keeps freezing, it could be a sign that there’s a bigger problem.

A constantly freezing phone screen is more than an inconvenience. It makes it difficult for you to stay in touch with friends, family, or work. It can also be dangerous if you can’t call for help in an emergency.

The good news is you don’t need to go to your local Apple store or cell provider and get a new phone. You, or a professional, can fix many of the issues causing your screen to freeze.

If you’re tired of your freezing phone, then you must check out these five reasons why your iPhone keeps freezing and how to fix them!

1. Too Many Active Background Apps

The latest iPhone updates let you keep apps running in the background to make multitasking between them quick and easy. Most iPhone users, however, have a habit of leaving their apps running all the time.

The problem with leaving your apps running in the background is they can cause issues when you run a different app. Updating to a newer software can cause many background apps to crash or freeze if they’re not properly closed.

The Solution

If your iPhone screen keeps freezing on certain apps, you can force close apps to fix the problem. There are two ways to do this.

On an iPhone X or newer, navigate to the Home screen and swipe up from the bottom of the screen. All your open apps should show up on the screen. Scroll through and close the one you that froze by swiping it up.

If you use an older iPhone equipped with a Home button, you will have to double-click the button to view your open apps. Find the app or apps that keep freezing and swipe up to close them. Restart your iPhone after you’ve closed the background apps.

If your screen froze to the point where you can do nothing, you’ll need to force restart the phone. iPhone X users will need to:

  1. Press and release the volume up button
  2. Press and release the volume down button
  3. Press and hold the side power button until the Apple Logo appears.

iPhones with a home button will need to press and hold the volume down and Sleep/Wake side buttons at the same time. Release them when the Apple logo appears.

2. An Outdated iOS

iPhone iOS updates keep your phone secure and running smoothly. Unfortunately, many people are hesitant to update their operating systems due to bad experiences in the past. Outdated iPhone software can lower your phone’s performance and be the reason your iPhone screen keeps freezing.

Apple adds system improvements to prevent freezing and helps your iPhone run better than before. If you haven’t already, you’ll need to update your iPhone’s iOS.

The Solution

Navigate to the Settings app on your phone and select “General” to find “Software Update.” Press “Install Now” to install the latest available iOS. This process may take several minutes, and your phone will need at least 50% battery.

Another option is to connect your phone to your computer and update it through iTunes. A summary menu for your iPhone will appear where you can select “Update.”

3. Low Storage Space Available

Apps, photos, media, and more can quickly fill your iPhone’s storage space. Your iPhone will slow down and freeze when the storage space becomes too low. Check your iPhone’s available storage by navigating to “Settings,” “General,” and selecting “iPhone Storage.”

The Solution

If your iPhone storage is low, you’ll need to remove some media or apps to make more space. Your phone shows you a breakdown of what app or media is using the most space. Click on the app/s you rarely use and offload them to the Cloud or delete them.

4. Uninstall Buggy Apps

Buggy apps could be another reason your iPhone screen keeps freezing. Apple reviews and tests every app for quality and to ensure it meets developer guidelines before sending it to the App Store. Sometimes, Apple might miss a few smaller bugs.

If your iPhone only freezes when using a particular app, it’s likely the app is causing the problem.

The Solution

Your first option is to look for a new update for the app. Updating the app to the latest version should fix the problem. If the screen continues to freeze, try deleting the app and downloading it again from the App Store.

In some cases, the app can have a serious bug causing persistent screen freezes. You will need to delete the app completely and look for a different app offering similar features.

5. Low Battery Life

Keeping your phone’s battery charged will help prevent a freezing screen. When the phone battery gets too low, usually around 10%, your iPhone may freeze on a blank screen. This will sometimes happen before your phone shows the low battery image.

The Solution

Charge your iPhone. Connecting it to a power source will unfreeze your phone. Depending on the battery, it can take anywhere from a few minutes to over 20 minutes for your phone to work like before.

My iPhone Screen Keeps Freezing, What Else Can I Do?

Have you tried the above tips and tricks but still have issues with a freezing iPhone? The problems could be more complex.

Sometimes there are bugs in Apple’s iOS updates. Report the problem to Apple Support or your wireless carrier. Apple will fix most bugs in the next available software patch or a new version of the software.

Downloading a system monitor to your phone can help you watch for performance issues, memory usage, and system logs. You’ll be able to find what exactly is causing a problem and fix it. You’ll also be able to free up memory throughout the system monitor.

Don’t Struggle With a Freezing iPhone

If your iPhone screen keeps freezing, there are several great tips to fix it. Try any of the tips above to prevent your iPhone screen from freezing.

Are you still having problems with your iPhone screen continually freezing? Let us know! We have the knowledge and skills to get your iPhone working like new.

Troubleshooting Tips on What to Do When Siri Stops Working

Any iPhone user can probably attest to the wonder that is Siri. We may have gotten used to her presence, but we can always be grateful to her when she helps us out.

Siri is incredibly efficient and can help us with our tasks. She saves us time when we need to get things done.

But what would happen if all of a sudden, Siri stops working?

There is a likelihood of this happening. If it does, you want to figure out how to remedy this issue so that you can get her back on task once again.

We’ve created this simple guide on how to troubleshoot your iOS device when Siri stops working.

What to Do When Siri Stops Working

If you notice that Siri isn’t up to her usual self or stops working altogether, you don’t have to worry.

Here’s what you can do to get her back on track:

1. Causes

First, you need to diagnose the causes of why Siri is not working. This may be a simple fix that can get her back in no time.

It can be as simple as you not speaking clearly. If you mumble, have a sore throat, or do not enunciate clearly – Siri may not recognize your commands. If for some reason, you are putting on an accent, she may not realize that you are talking to her.

Other causes can be a poor Wi-Fi connection. If there are any other issues with your iPhone, such as slow performance – this can affect Siri’s performance. If your iOS device is on low battery mode, Siri will be disabled.

2. General Fixing

If Siri still isn’t working, here are some general troubleshooting tips you can take.

The first is to always restart your iOS device. Simply turn it off and wait a minute or two before turning it on. Sometimes, this alone is enough to get Siri running once again.

The next is to check the strength of your Wi-Fi connection. If it is poor, you may have to adjust it separately. If you can connect to a more stable Wi-Fi connection, go ahead and do so.

Another option is to deactivate Siri, wait a minute or two, and then reactivate her. She may start working immediately – she probably needed some rest!

You also need to make sure your Location Services are turned on in your settings. You also need to make sure that Airplane Mode is off in case you had it on previously.

3. Advanced Issues

Now let’s look at some of the advanced issues to troubleshoot to get Siri working!

The first step is to look at the Dictation option on your iOS device. Go to your settings and turn Dictation on if it isn’t already. If it is, turn it off and wait for two minutes before turning it back on.

You also want to check the microphones of your iOS device. If they have gathered dust, you may need to thoroughly clean them before you can expect to use Siri again. If you have a screen protector or cover that obscures the microphones, you may need to remove these in order to have the microphones properly function.

Siri operates on a server. You may have to check in to the Siri Servers to see if Siri is having issues. If so, then you’ll, unfortunately, have to wait for Apple to fix the issues before you can use Siri again.

You can also reset your iOS device’s factory settings. Before you do, make sure that you have a backup of all of your data and files. When you restore your factory settings, everything will be deleted and your iOS device will have to be set up from the start once again. You will get a chance to re-install and set up Siri in the process.

If none of these steps work, then you have two other options:

You can first take your iOS device to a Genius Bar at your closest Apple Store. One of the Geniuses can help you get Siri back on track. You can also use the Apple Support app to connect with a Genius who can help you remotely troubleshoot your device. 

If this option does not work, then you may want to consider getting your iOS device repaired. If you are an iPhone user, then you should definitely consider taking it for repair.

4. Siri is “kind of” Working

Has Siri ever responded to your communique with a text as opposed to speaking to you? We describe this as Siri “kind of” working.

Here’s what you need to look into if this is happening:

First, check if your device is muted. This happens if the switch on the side of your device has been toggled to the “muted” position. All you have to do is toggle it once again and Siri will audibly respond to you.

You also need to make sure that the Voice Feedback feature in Siri’s settings is turned on. Otherwise, she will continue responding via text.  

Siri also operates with a different volume control option. You want to check that Siri’s volume is turned up and is not on mute. 

5. “Hey Siri”

If Siri is not responding to you when you say “Hey Siri,” there are different ways to solve this issue.

Having Siri installed doesn’t necessarily mean that the “Hey Siri” function will work. Go to your Siri settings to set it up. When recording yourself saying “Hey Siri” make sure you speak clearly. You need to, more or less, say “Hey Siri” in this same manner for her to recognize you.

Sometimes “Hey Siri” will not work if your iOS device is locked. It may not also work if your iOS device is lying flat on its front.

Finally, if your iOS device is on Low Power Mode, then the “Hey Siri” function will not work at all.

Siri’s Here to Help

Now that you know what to do when Siri stops working, you can prevent any further issues with her.

To learn more about how to troubleshoot your devices, check out our other content.

iPhone Overheating Constantly? 7 Important Steps You Should Take

If you are an iPhone user or wish to purchase an iPhone soon, we encourage you to do so. It is truly one of the best smartphones available.

But there is one issue that can happen with your iPhone: it can overheat and it can overheat often.

So what do you do if you experience iPhone overheating? 

Unfortunately, there is a likelihood that your iPhone will overheat and can get seriously damaged over time. You want to make sure that you can avoid this possibility.

So how do you do this?

We’ve put together this guide to teach you how to prevent your iPhone from overheating.

The Guide to Prevent iPhone Overheating

If you notice that your iPhone has been overheating, you want to look after it before it gets seriously damaged.

Here’s what you need to do to look after your iPhone and prevent it from overheating:

1. Keep it Out of the Heat

The first step is an obvious one. You need to make sure that your iPhone is always out of the heat. Luckily your iPhone can withstand temperatures of up to 95 degrees Fahrenheit. But we still advise that you keep your iPhone outside of the heat as much as possible.

Unless it is absolutely necessary, do not leave your iPhone outside lying directly in the sun. If your iPhone is in your home, you want to adjust your home’s temperature to avoid it from overheating. We recommend keeping it from 60 degrees Fahrenheit to 75 degrees Fahrenheit.

Of course, your iPhone should be kept away from your toaster, microwave, etc., or anywhere else that generates immense heat.

Your iPhone can get warm over time. This is normal and nothing to worry about. But if it begins to overheat and you receive a warning on your screen, you need to be careful and take action immediately.

2. Do Not Overcharge

If your iPhone remains charged for a very long time, it can greatly overheat.

One popular habit that many iPhone users do is charging their phones overnight. However, when this happens you are charging your iPhone longer than it needs to be. Long after your iPhone has reached ‘100%’ it is still plugged into its charger.

Not only can this cause issues for your battery life, but it can also cause your iPhone to overheat if it becomes a repeated and frequent habit. Only charge it while you are awake so that you can take it off the charger once it has been fully charged.

You also only want to charge the iPhone only when the battery is running low. If the battery is at 80%, you do not need to put it for charge again until it reaches 100%

3. Background Refresh

One of the features that your iPhone has is the background refresh. It automatically refreshes your iPhone’s applications when you are not using them. It makes sure that you always have the latest update of your applications.

But this can, of course, be very taxing on your iPhone. It can be especially taxing depending on the high number of applications that you have. This constant background refresh will eventually cause your iPhone to overheat.

We suggest going to your settings and turn off your background refresh option. You should only update your apps when you want to. When you do update your apps, make sure you are not doing anything else on your iPhone. You want to allow your iPhone to not be overused.

4. Free Up Your iPhone

You want to make sure that you do not use your iPhone excessively. It is a powerful machine but needs a break. 

If you find that you do not use or seldom use an application, you may want to delete it altogether. Every now and then, you should transfer your media (photos, videos, audio, etc.) to your computer or cloud storage system. Then, you should delete them from your iPhone. This way, your iPhone will have more storage space and will not be overused.

You also want to make sure that you clean up emails, text messages, WhatsApp messages, etc., to free up space on the iPhone.

5. Keep Your iPhone Cool

You also want to make sure that you are taking the steps to keep your iPhone cool. 

Here is what you should do:

  • Turn off your iPhone overnight
  • Do not turn it on again in the morning until you actually need to use it
  • Keep your iPhone in cool temperatures; keep your home as cold as you can handle it
  • Remove your iPhone from its case every now and then and let it rest
  • Use your iPhone as sparingly as possible
  • If possible, do not use your iPhone at all for one day every now and then; keep it turned off

If you give your iPhone a rest every now and then and take the precautions to keep it cool, it will be less susceptible to overheating.

We would also suggest that you contact Apple Support or go to the Genius Bar at your local Apple store if any of the above precautions are not working. They may be able to provide you with additional precautions to keep your iPhone cool.

6. Bring it in For a Fix

If you find that your iPhone still overheats after taking all the necessary precautions, you should bring it in for a fix.

When bringing it in for a fix, it may be that there are internal hardware issues that need to be repaired. These internal hardware issues are what is causing the overheating.

At worst, you may need to have your iPhone replaced altogether. That is why we suggest that you take the necessary precautions to prevent your iPhone from overheating. If these precautions don’t work, then you should immediately bring it to us for repair. We want to make sure we can fix it before the problem continues to persist. 

Look After Your iPhone

Now that you know how to deal with iPhone overheating, you’ll be able to look after your iPhone much better.

To learn more about how to troubleshoot your devices, check out our other content.

iPhone Won’t Connect to WiFi? Here Are 5 Things You Should Try

Two of Apple’s iPhones held the number one and two spots for the most popular phones in the world in 2019.

When you add in the fact that 82% of American teenagers own an iPhone, it’s fair to say that the iPhone is here to stay.

We’ve come to rely on our smartphones so much that it can be really frustrating when they aren’t functioning properly.

One of the most common problems is when your iPhone won’t connect to WiFi. Here are five things to try if you ever find yourself in this situation.

1. Reboot Your iPhone

One of the first things you can try if your WiFi won’t connect to your phone is to perform a soft reset, or in other words, reboot your phone. It’s entirely possible that your iPhone is just experiencing a temporary issue that could be affecting its wireless functions.

Rebooting your phone can help because it dumps junk files that can include corrupt network data that are stored along with other network caches.

Once you’ve turned your phone off and then on again, go to the Settings and then WiFi and give connecting to your WiFi another shot. If you’re still having WiFi connection problems, you can move onto the next solution.

2. Turn the WiFi off and Then on Again

If you’re WiFi won’t work on the iPhone, and turning the phone off and then on again didn’t help, you can try toggling the WiFi off and then on again. This can refresh the wireless functions of your phone.

In order to do this, you’ll want to go to your phone’s Settings. Select WiFi and then turn the WiFi off.

Reboot your iPhone, and when it’s back on you’ll return to the Settings menu. Click on WiFi and toggle the switch to turn it back on.

Now that your WiFi is enabled again, see if you can connect your phone to the WiFi. You’ll likely have to reenter the network password if the network is secured, so make sure that you’re entering the correct password.

3. Check the Router

It’s possible that your iPhone not connecting to WiFi is not an issue with your phone at all, but with your specific network. If you’ve noticed that your phone will connect to some networks but not a certain network, you should take a look at the router.

If the router is yours to mess around with, you might want to unplug it and plug it back in and see if that fixes the problem. If that still doesn’t work, head into the router’s settings to reboot or resit it.

Routers differ by their manufacturers, so you’ll want to look up your specific manufacturer to learn how to reboot your router in the settings.

4. Delete Saved WiFi Networks

WiFi connection problems could result from corrupt WiFi networks being stored on your phone. To eliminate this as a possible cause, you’ll want to “forget” or delete all of the saved WiFi networks, including the network you’re trying to connect to.

You can do this by going to the WiFi section of the Settings screen again. You’ll want to make sure that the WiFi is turned on so that you can see all of the available networks.

Next to the name of the WiFi network you want to forget, tap the information (i) icon. Do this for all of the saved WiFi networks.

Now, reboot your iPhone. Once your phone is back on, go into the WiFi section of Settings once more to turn the WiFi back on. Click on the network that you want to connect to, and select Join or Connect.

You’re now reconnecting to the network as if you’ve never connected to it before. You’ll need the password if it’s a secured network.

5. Restore Your iPhone to Factory Settings

This is your last resort method, but if all other avenues have been exhausted you might have to restore your iPhone to its factory defaults.

Before doing this, you should also try a few more things:

  • Toggle airplane mode on and off
  • Update the carrier settings
  • Reset network settings
  • Make sure your operating system has the latest updates
  • Update the router firmware
  • Disable any VPN you’re using
  • Disable WiFi networking services
  • Set a Custom DNS
  • Try using WiFi assist

If none of these or the previous four solutions work, you might have to start from scratch. Luckily, you’ll be able to back up your data so all is not lost.

Restoring your iPhone to the factory settings means that absolutely everything will be wiped off your phone including customized settings, contacts, downloads, photos, and personal information. This is why you’d definitely want to back up your files before restoring your phone. Since you aren’t able to connect to WiFi, you’ll want to use iTunes to backup your phone.

Is it simply time for you to get a new smartphone altogether? If so, check out our store to see our wide selection of devices.

iPhone Won’t Connect to WiFi: One of the Most Common iPhone Problems

We rely on our phones so much every day that having them malfunction can be disastrous. One of the most common problems is that an iPhone won’t connect to WiFi, which can be a real issue if you were depending on it for internet access. Luckily, this is often something that can be fixed easily if you know a handful of simple tricks.

Do you have an iPhone or other smartphone that needs to be repaired? Find a store near you so that we can solve any smartphone problems you might have!

Apps Not Downloading on Your iPhone? 4 Steps You Should Take

We use our phones for all different types of tasks and activities. The average person has 35 different applications installed on their phone at any given moment. That’s a lot of different programs! 

That’s why it can be deeply frustrating when your apps aren’t downloading properly on your device. It can stop you in your tracks or get you behind schedule on your day. 

Are apps not downloading on your phone recently? There are different steps you can take to attempt to resolve this issue. With a little work, you should be back up and running again. Read on and we’ll walk you through everything you need to know.

1. Attempt to Download Over Wi-Fi

The way you access information and applications on your phone might differ from other people. You might primarily use data provided by your cell phone company to load things on your phone. Or, you might stay connected to various Wi-Fi signals as much as possible.

If you’re not currently connected to Wi-Fi and are experiencing download problems, the easiest thing to try is connecting to Wi-Fi as opposed to 4G LTE. There are many reasons why trying to download an app over 4G might fail.

There’s a chance you have pushed past the data limits of your cell phone plan or are unable to use the data to download more applications. The Apple store (if you’re using an iPhone) also puts limits on cellular data. 

You can’t download an app that is over 200MB on cellular data as decreed by Apple. Older versions of iOS were limited to an even stricter 150MB. 

If you switch over to a Wi-Fi network and are able to download the app you were having trouble with then you can feel secure in saying that the issue is with your cellular service in one way or another. 

While this could prompt further issues to dig into, you at least will have successfully downloaded the app you needed. You’ll want to make sure you haven’t accidentally turned your phone on Airplane Mode, which will block downloads made through Wi-Fi and cellular network means.

2. Check Your Storage

While your cell phone may contain what feels like half your life, it doesn’t contain infinite space. Eventually, you will run out of space on your cell phone and it won’t be able to hold any more photos, contacts, or applications.

If that happens, you won’t be able to download any more applications. In most cases, you will be prompted with this notice when you try to download an app. You will likely be told there is not enough room on your phone for the new application.

However, there are some instances or errors where this message might not populate. If you have a lot on your cell phone, it might be worth deleting some old photos, messages, or apps that you no longer use.

Clearing up this space and attempting to download the app again might yield better results.

3. Try Doing a Few Restarts

‘Have you tried turning it on and off again?’ This is such a common question from tech support teams across many industries that it has become something of a punch line in the cultural lexicon.

However, this is because it’s a tried and true strategy. Simply restarting something can be a simple solution that solves many issues with computers and cell phones.

You can start by attempting to pause and then restart the specific download that you were in the middle of doing. You can hit pause (which should’ve replaced the download button on most cell phones) wait a few moments, and then attempt to continue the download.

If this doesn’t work, you can try to restart the App Store altogether. Quit out of the application, give it a few moments, and then try to re-enter and start your download again.

If none of this works, you can attempt to restart your phone as a whole. Upon reboot, you can reopen the App Store and see if your application downloads work successfully.

While it’s frustrating to have to deal with stalled downloads, it’s always refreshing when a fix is just a simple reset away. If you’re still having issues, there’s a chance your cell phone might need some repair work

4. Update Your Operating System

If you’re like many people, you might tend to ignore those updates that tell you that you need to update your phone’s operating system. Often, that means deleting items to make room for an update and a wealth of trouble that many don’t feel like getting into.

However, failing to update your phone’s operating system can result in a wealth of problems. These updates provide important fixes and improvements to your cell phone. Failure to install could result in buggy behavior– the kind of behavior that could result in an app not downloading properly.

How and where you update your cell phone will depend on the kind of cell phone that you have. Most phones have the option to upgrade easily accessible in the phone’s main settings. These updates are free of charge and only serve to make your phone function more smoothly.

Once the update is done, you should attempt your download again. The results might now be a lot more positive.

Are Apps Not Downloading?

Are your apps not downloading properly on your cell phone? If yes, you could use the above information right away. Attempting these steps can help to resolve the issue.

Still, having issues with your cell phone? Call us anytime for professional assistance.  

Infected! A Complete Guide on Removing Viruses from iPhone

Computer viruses are the scourge of the internet. One wrong move and your machine can get infected, rendering it useless in the worst cases. Well, the same goes for your cellphone. While it’s much rarer to get viruses on your cellphone, it is possible. Even the supposed king of security, the Apple iPhone, can fall prey to viruses! If you have an iPhone virus, here’s a quick guide to removing viruses from the iPhone.

It might save you a lot of money.

Diagnosing an iPhone

The first step is figuring out if your iPhone has a virus at all.

This can be tricky to do. It can be even trickier tracking down the source of the virus. It could be anything from a standalone app to a browser page and more.

If you’ve jailbroken your iPhone, you’re much more susceptible to viruses. Jailbroken applications are not approved by Apple, so anyone can release them. The programmer could easily put a virus in the app, which infects your phone when launched.

If your iPhone starts acting up when you launch a specific app, that app could be the virus. In that case, delete the offending app. This may solve your problem right away.

You can also try an ios virus scan. There are multiple virus scanning apps available on the app store. These will scrub through your phone’s files in search of viruses.

Some of these apps will remove viruses from the phone, or describe how to after a scan. These apps work with varying degrees of success, though.

Symptoms of an iPhone Virus

There are a few common signs that you may have a virus. These include:

  • Strange apps installing automatically onto your iPhone
  • Apps are repeatedly crashing on launch for no reason
  • A sudden increase in data usage, a sudden spike in your phone bill
  • Receiving strange text messages, calls, or emails
  • Your phone is overheating
  • The iPhone suddenly can’t hold a charge, the battery keeps draining
  • You iPhone is generally choppy
  • Pop-up ads keep appearing on the Safari browser, or even on the home screen

If you’re experiencing any of the above issues, an iPhone virus is likely.

Removing Viruses From iPhone

There are a few things you can do in the rare case your iPhone gets infected with a virus. These range from simple fixes, to full-on repair jobs. Here are some common ways to remove viruses from your iPhone.

Restart the iPhone

Sometimes, your phone needs a restart. For mild viruses, this is often enough to destroy them and get your iPhone back in tip-top shape. Power your phone down fully, turn it back on, and see if it’s fixed.

If there are no improvements, you’ll have to try something else.

Clear Your History

Viruses can easily infect your iPhone through your web browser. In that case, you should clear your history and web data.

To do this, head into settings, tap on ‘Safari’, and tap ‘Clear History and Website Data’. Confirm you want to clear it and your Safari data will reset. This includes all cookies, history, and often passwords and logins.

Delete Risky Apps

If your iPhone started acting up after installing a specific app, that app could be at fault. Try deleting recently installed apps and see if that makes a difference.

While apps have to be approved by Apple in order to get onto the App Store, occasionally a virus-riddled app slips through the cracks. A good practice is to only download highly-rated and trusted apps. Do a quick Google search of any apps you may think have viruses, and see if anyone else is reporting issues.

If you have a jailbroken device, start deleting some jailbreak-only apps. These apps are the riskiest, as they’re not vetted at all. The jailbreak method itself may have even caused the virus!

Restore Your iPhone

Restoring your iPhone is the most sure-fire way to remove all viruses. This will set your iPhone back to factory settings, removing all apps, logins, and data you’ve put on it. This can obviously be a hassle, so it should be a last resort in most cases.

You can restore your device completely, or you can restore it from a backup. The only problem with a backup restore is that the backup may have the virus, too. If you restore your phone from a backup and the virus is still there, then you know the virus happened after your last backup.

This might help you diagnose exactly where the virus is coming from.

To perform a restore on your iPhone, go to Settings, then General, Reset, and Erase All Contents and Settings. Tap this, confirm the action with your password, and follow the on-screen guide. 

Visit an iPhone Repair Shop

If all else fails, it’s time to bring your iPhone to the repair shop.

You can go to the Apple Store, or you can save money by going to a trusted third-party repair service. They have plenty of experience dealing with iPhones and virus problems. They’ll be able to properly diagnose and fix your phone, whether that means a restore or a simple virus clean.

This is an especially good choice if you’re not the most technically proficient. Most people have no idea how to find viruses, or simply don’t have the time. In that case, you might want to visit the repair shop first thing.

Fix Your iPhone Today

A virus filled iPhone can slow down your social and work life indefinitely. If you want to get your phone back to 100% strength, follow the tips above. You may find the relief you need.

If removing viruses from iPhone sounds like too much for you to handle, see what Fruit Fixed can do for you. We have multiple locations across Virginia and plenty of experience dealing with iPhone viruses.

Broken iPhone? How to Get It Fixed During the Coronavirus Pandemic

Your iPhone is at the center of your life. 

From photos, texts, and other important information, your iPhone carries all of your resources and content. During the coronavirus pandemic, it can seem like the worst time to have a broken iPhone. However, if your iPhone is broken, there is no reason to panic. 

There are ways to get it repaired even if most tech stores are closed. Here is how to get your broken iPhone fixed during the coronavirus pandemic. 

Troubleshoot Your iPhone’s Software

If your iPhone seems to have a software issue, there are ways to troubleshoot it without leaving your home. Say your phone appears to run slower or is glitching, you can perform a hard reset to kick it back into gear. 

How to Perform a Hard Reset: 

– Quickly hit the up and down buttons on the side of your iPhone

– Hold down the power button. 

– Keep holding the power button until an Apple logo appears. 

A hard reset can help boot your phone back; it does not erase any data but can help eliminate any irritating bugs that can happen if your phone has been on and running for a while. 

How to Check Your iPhone’s Battery

Does your iPhone’s Battery ever drain rapidly? There are ways to manage your battery usage and make sure it is functioning correctly. 

There are ways to maximize battery performance. These include going to Settings > Low Power Mode. What Low Power Mode does is that it temporarily reduces background activity. Downloads and mail fetch are disabled until you can fully charge your phone. 

You can also use Low Power Mode even if your Battery is plenty charged. It helps save power if you will be away from a charger for an extended period of time. Additionally, if you feel like there is something mechanically wrong with your Battery, you can also check its health status. 

To check your Battery’s health status, go to Settings > Battery > Battery Health. What this will show you is how to check your Maximum Capacity, which is the measure of battery capacity relative to when the phone was new. 

Lower capacity means fewer hours between uses and charges. Additionally, this will show you if your Battery may need to be replaced. If your phone seems to be shutting down often, your phone may enable peak performance capability.  

What this means is that your iPhone will maximize the Battery’s usage, but performance can suffer. With this feature, applications may take longer to load, and your iPhone may feel sluggish. 

If this happens, your broken iPhone Battery may need replacing. Don’t fret, as there are many ways to get your iPhone battery replaced conveniently at this time.   

iPhone Will Not Hold a Charge

Say you plug your iPhone in, and you feel looseness. Or, you plug your iPhone in, and nothing happens. There may be an easy fix on how to help your iPhone hold a charge. 

First, check for debris. If your phone has been in and out of a pocket, there could be some lint that is stuck in the charging port. Additionally, with time, the port can just become dirty from dust and debris in the air. 

To check for debris, turn your phone off and use a toothpick to dig out any debris.

Be careful with this. 

The charging port in an iPhone houses many tiny pins that are fragile. Take your time and go slow to clear out any debris, and make sure you are not tugging on any pins. Also, make sure your lightning cable is free from debris. 

Use a microfiber cloth to tidy up your cord. Also, check the cord to make sure it isn’t limp or broken. If any cables inside are broken, it can cause issues for charging. The power adapter is also crucial. 

Make sure your power adapter is the correct one. Most iPhones use a 5W USB adapter. If you have the iPhone 8 or higher, you can use a 29W USB-C adapter for fast charging. Additionally, if you have the iPhone 8 or higher, you can wirelessly charge on a charging pad and avoid cords altogether. 

Broken iPhone Will Not Power On 

If your iPhone does not power on, there can be a multitude of reasons why. 

First is the software. As previously mentioned, you can troubleshoot your software. However, if your iPhone is entirely blank, you may have to go to more extreme measures to get it up and running again. 

Go to iCloud.com on a computer and turn off “Find My iPhone.” From there, plug your device into iTunes. Hold the top left side button and the power button at the same time. iTunes will guide you; sometimes, it will prompt you to update your software or erase the device. 

If it is just a software update, proceed. Your iPhone most likely powered off due to a software update failure. However, if iTunes prompts you to erase all content and settings, then you may have to restore your iPhone. 

This helps your software start fresh. Though it may seem intimidating, as long as you had a valid iCloud backup or have your content saved elsewhere, you will be fine to proceed with the erase and setup. 

Take Charge of Your iPhone

At this moment, it can be a bad time to have a broken iPhone. However, with the right tools and resources, you can quickly get it fixed. If your iPhone is suffering from physical damage like a broken screen, check out some resources that can fix it for you at a reasonable rate.

Check out our blog for more information and to take charge of your technology.