Chromecast Not Working? Top Tips for Solving Common Issues

Did you know that Google sold over 55 million Chromecast and Chromecast built-in devices? It’s one of the most popular options for people who don’t have a Smart TV.

Owning this device can be a blessing since you can stream different shows with it. But if your Chromecast keeps disconnecting, it can become problematic. If it keeps happening, your indoor experience becomes unsatisfying.

Don’t give up yet. With Chromecast not working, we put together an article with tips on solving the most common issues for the device:

1. Give the Chromecast a Factory Reset

A guaranteed method of fixing most issues of a Chromecast is to use its factory reset function. Regardless of the model, every Chromecast comes with a factory reset button. It’s often near the power port, and the best part is that the process remains consistent across different models.

To do this, ensure that your Chromecast has power. After that, hold the factory reset button down for about 25 seconds. To know when to let go, look at the LED light on your Chromecast, which will start blinking orange while the reset process is in progress.

Once the light turns into solid white, you can let go of the button. Plug your Chromecast into your television to confirm the reset. If it’s successful, the setup screen will greet you once more.

After resetting the Chromecast, you need the Google Home app. That way, you can finish the setup steps and return your desired settings.

2. Power-Cycling Your Modem or Router

If the factory reset isn’t working and your Chromecast won’t stay connected to Wi-Fi, your Wi-Fi network might be the problem. The next step on your troubleshooting process is to power-cycling your modem and wireless router. Power-cycling the modem is a common fix for most connectivity issues, and it’s easy to do.

First, unplug your modem and wait for 30 seconds. This ensures that your connection undergoes its full reset process. Once done, plug it back in and wait for the entire power-up/reconnection to finish.

Set up and stream using your Chromecast as soon as the Wi-Fi returns. Check whether that fixed the issue. Otherwise, proceed with the other troubleshooting steps.

3. Ensure You’re Using the Right Power Supply

Most TVs come equipped with a USB port, and it’s often near the HDMI inputs on its backside. It might seem logical and time-saving to plug your Chromecast into that port. That way, you’ll use the television as its power supply.

This setup can work in most cases, but it depends on the brand and model of your TV. Sometimes, your Chromecast will turn off on its own since the television has no consistent power output. When you turn your television off, the Chromecast also shuts down.

With this setup, the Chromecast will constantly reboot whenever you turn on your TV. Sometimes, the process takes a few minutes to finish. That’s why Google recommends the original power supply that came with the original package.

If you still have this power supply, plug it into the nearest outlet or power bar. It can add to the cables you’ll manage behind your home’s entertainment center. But the trade-off is that your Chromecast will work and run properly.

4. Prioritize Your Chromecast by Using Your Router’s QoS Settings

If your Chromecast has an inconsistent streaming quality, it might mean other network-connected devices are sucking up the bandwidth. Routers treat data consistently, regardless of the activities by your home devices.

Whether you’re watching a YouTube video with your tablet, playing online games on PCs, or downloading files using torrents, the network gives the same priority. The good news is that most routers manufactured today have Quality of Service (QoS) settings. This enables you to adjust the priority of devices within your network.

Depending on the brand of your modem, the name might vary. Regardless, it will require you to go to your router’s default IP address to access your QoS settings. But if you want a more permanent solution, upgrade to Google Wi-Fi, a mesh system with features that aid in these situations.

5. Check Whether Your Network Operates at 2.4GHz

Another reason for your Chromecast not working is your router’s signal settings. Wi-Fi networks have two frequency bands: 2.4GHz and 5GHz. Chromecast will only function on the former.

Having to set a specific frequency can be annoying. The trade-off is that 2.4GHz is superior when used by a streaming gadget. The reason is because of its better ability to go through solid objects.

To set your frequency, go to your router settings and look at its current frequency. Pick the 2.4GHz option for your Chromecast. If you’re unsure how to do this, look at the bottom of the router to see the instructions.

Depending on your router’s capabilities, you can leave your other devices operating using the 5GHz network. To do this, look for the “Enable guest mode” option and check it during your Chromecast’s setup process.

This also applies to mobile phones. Not all of them access the Internet the same way. Check out our guide here to learn more, especially if you own a Google Pixel.

6. Update Your Modem’s Firmware

If your Chromecast isn’t connecting properly, it might be because of your modem’s outdated firmware. To check this, look at your modem’s settings menu and check whether you have a notification concerning a firmware update. Click it and start updating your firmware to its latest version.

This solution is still valuable even if it doesn’t fix your Chromecast problem. With the latest modem firmware updates, your network security will see improvements. That means external threats are less likely to compromise your network and devices.

Chromecast Not Working? Try Our Repair Services Today!

These are some solutions to your Chromecast problems. These are simple fixes since it needs no technical expertise to accomplish. You can do these regardless of the reason for your Chromecast not working. 

Would you rather have professionals fix your Chromecast problems instead? If so, we can help with our repair services. Check out our lowest price guarantee and see how it can make our service cheaper and more manageable for you.

8 Signs of a Computer Virus You Shouldn’t Ignore

You’re trying to get a little work done when an annoying pop-up window appears on your screen. You exit out of it and continue with your day until the window appears again.

The best thing you can do is continue to ignore the pop-up and run your antivirus software. Strange ads appearing on your screen is one of the main signs of a computer virus. 

If you click on the window you may end up making the situation worse. Your computer will start to run slow, your social media may get hijacked, and your files will go missing. This is only the beginning.

To help you find out for sure if you have a virus so you can get the situation under control, check your computer for the following signs.

1. Popup Windows and Browsers 

One of the basic signs of a virus is annoying pop-up windows. Nothing is more frustrating than trying to do work with ads in your face. Whatever you do, don’t click on them to find out what they are. 

This is true even if it’s a window stating that you have viruses. This is a form of ransomware. The program pops up telling you that you have a virus in hopes you’ll panic and spend money to fix the problem. 

Not only will the program not fix your problem but it will infect your computer with further viruses. These pop-ups don’t end with ads. Sometimes a random browser will show up when you’re trying to search with your main one. 

Often times this browser won’t go away and you’ll no longer be able to use your preferred one. 

2. Slow Performance 

You turn on your computer to do a little work and it takes forever to get warmed up and going. It takes an equally long amount of time to open up the programs that you need to use. 

Most viruses run in the background and take up disk and processing space. This bogs your computer down and makes it hard to do anything on it. 

Before you jump to conclusions, check your RAM and hard drive to see if your problem isn’t just a simple case of lack of space. If you’ve got plenty of space then your problem is most likely a virus. 

3. Your Files Are Missing 

Some viruses play around with your files. They’ll delete them, move them, or encrypt them so you can’t open them at all. 

Some viruses will even put strange programs on your PC. Be on the lookout for thumbnails of programs you know you didn’t download. 

4. Your Friends Are Receiving Strange Messages From You 

Your friend calls you to ask about a strange private message you sent to her on Social Media. The thing is, you don’t remember messaging her at all. What’s worse, they’re not the only one who has gotten these PMs. 

This is a sign that the virus has hijacked your social media page. Logout of your social media on all your devices and change your password right away.

Check the sent box of your email as well to make sure that no strange emails have been sent out on your behalf. If you notice any weird activity, change your password. 

5. Your Hard Drive Is Going Crazy 

You have your laptop closed and sitting halfway across the room and yet you can hear the familiar loud whirring of your hard drive. It continues to do the same thing when you turn the screen back on even though you don’t have a single program running. 

This is a big sign that there’s a virus on your computer that’s working in the background. 

6. Your Web Browser Has a Bunch of New Extensions 

You pull up your browser to look something up and notice a bunch of new extensions that you don’t remember downloading. Some of these extensions may be helpful and perfectly legit. 

Others, not so much. Some of them are known to collect your browsing data to sell to third party buyers. Some of them just aren’t coded with security in mind.

So, if you notice one of these strange extensions uninstall it ASAP because it might point to malware. 

7. Your Antivirus Software Isn’t Working 

There are a few crafty malware programs that will disable your antivirus software. It will no longer be able to update and you won’t be able to use it to run a scan for viruses. 

The good news is that your antivirus program will let you know when this happens. You’ll receive a pop-up telling you that your computer is no longer protected. 

8. Your Browser Redirects You

You type one URL into your web browser and it redirects you to a different one altogether. Most of the time there’s more malware waiting for you on these sites. 

Their goal is to grab your personal information and get you to download programs you don’t need. Sometimes hackers will redirect you to these sites for the simple purpose of generating web traffic. 

Don’t Ignore These Signs of a Computer Virus

Is your computer starting to run slow? Are you receiving annoying pop-ups? These are all obvious signs of a computer virus that you shouldn’t ignore.

If you do you may end up losing your computer or worse, your personal information. Don’t let that happen to you.

Many people are under the common misconception that Macs can’t get viruses. This can’t be further from the truth.

If your Mac starts showing any of the signs here, bring it to us. Get an estimate on our services today. 

Getting Handsy: The Best Touch Screen Laptop for 2020

Are you looking to upgrade your laptop in 2020? Are you not sure which kind of laptop you should get?

If you’re looking to purchase a new laptop this year, we suggest going with a touch screen. By investing in a touch screen laptop, you’re really investing in two items for the price of one- both a laptop and a tablet. 

But, what is the best touch screen laptop on the market? 

Check out this guide to discover the best touch screen laptops of 2020. 

HP Spectre x360

Undoubtedly, one of the best touch screen laptops out there is the HP Spectre x360.

This touch screen laptop offers great all-around performance, a stylish finish, and excellent built-in security features. While HP has been making excellent touch screen laptops for a while, their newest version comes with more powerful components than ever before, such as the Intel Iris Plus graphics and the 10th generation Intel Core processors. 

Additionally, this laptop is equipped with Bang & Olufsen speakers. The laptop also has a beautiful “gem-cut” design, a sleek keyboard, and many great 2 in 1 features that easily allow you to convert your laptop to tablet mode for sketching, taking notes, and other tasks. 

The touchscreen itself is bright and comes with a handy battery power-saving mode that allows you to adjust the screen so you don’t waste too much juice. In terms of security features, the HP Spectre x360 offers a fingerprint scanner as well as facial recognition, so you never have to worry about someone logging in to steal your information. 

The only downside to this laptop is that the battery can quickly run out and it can run hot at times. 

Dell XPS 13 

Another great touchscreen laptop on the market is the Dell XPS 13. 

This touch screen laptop is equipped with excellent battery life, a gorgeous design, and overall solid performance. Much like the HP Spectre, Dell trimmed every bit of chassis it could to so that the 13.4-inch convertible laptop is basically just a keyboard, screen, and touchpad. 

The Dell XPS 13 also comes with Iris Pro graphics and a 10th generation Intel Core i7 processor, both of which have proven to outperform their 8th and 9th generation counterparts, while still being able to run on over 10 hours of battery life. 

While the price of this touch screen laptop is a bit high for some people, we ensure you that it’s worth every penny. The only real downside besides the price tag is that the audio quality is a bit lacking. Otherwise, this is an excellent all-around touch screen laptop. 

Microsoft Surface Pro 7

The Microsoft Surface Pro is another great option for a touch screen laptop. 

While the new Microsoft Surface Pro doesn’t make any radical design changes compared to its predecessor, it does have a good performance boost with its Intel generation 10 processor and improved battery life. 

The design of this touch screen laptop is both lightweight and durable, and if you need Windows 10 on the go, this laptop is absolutely worth it. 

The Microsoft Surface Pro also comes with excellent resolution, high brightness levels, and a beautiful 12.3-inch display. You can choose from 128GB to 1TB of storage, as well as 8GB or 16GB of memory. The laptop also offers an excellent battery life, with 14 hours of video playback and 9.5 hours of web browsing. 

The only downside to this laptop is that it only comes with USB-A, micro-SD, and min-Display Port, which means that port options are a bit limited if you’re looking for a USB-C. 

Microsoft Surface Go 

If you can’t quick fork over the money for a Microsoft Surface Pro, then we recommend going with a Microsoft Surface Go. 

Lightweight, affordable, and nimble, the Microsoft Surface Go is a great option for those who are looking for a smaller touch screen laptop. With 10 inches of display, this laptop weighs just over a pound and runs on an Intel Pentium chip. 

The ports with this laptop include a USB-C connection as well as a headphone jack, making port options a non-issue. The Microsoft Surface Go also offers surprisingly high levels of brightness as well as an excellent 1200 x 1800 resolution. 

When purchasing, you can choose between 4 and 8GB of RAM, as well as either 64 or 128GB of SSD storage. 

Lenovo Yoga C930 

The Lenovo Toga C930 is known for being one not only one of the best touch screen laptops, but also one of the best hybrid laptops. 

Users love the Lenovo Yoga because of its strong build quality, excellent battery life, and robust feature set. If you work with high-resolution photos, this laptop is a great option for you, as it comes with both Full HD and 4K. 

This laptop comes with an all-metal chassis that gives it a premium feel and look. Additionally, it has a comfortable keyboard and a responsive, smooth precision touchpad. 

The only real downside to this laptop is that it comes with pricey upgrade options. However, the laptop itself is very affordable. For those who are looking for something even more affordable, you can opt for the Lenovo Yoga C630. 

HP Chromebook x2 

Last but not least, we have the HP Chromebook x2. 

This is a versatile and speedy touch screen laptop that is equipped with Chrome OS. This is an excellent option for students and other professionals who need an on-the-go laptop without a lot of storage. 

The Chromebook comes with a 12.3-inch display screen, as well as a front and back camera that allows you to use the tablet in a variety of ways. 

Best Touch Screen Laptop: Are You Ready to Buy a New Laptop? 

Now that you know about the best touch screen laptop options on the market, it’s time to choose which one is right for you. 

Also, if your touch screen laptop is in need of repair, be sure to contact us so we can get to work on your device.