7 Questions to Ask When Choosing a Google Pixel Repair Service

When your smartphone breaks, it’s easy to enter panic mode. As long as you find an excellent repair service, you can get it in good working order again.

There are nearly 10,000 cell phone repair companies in the country, employing about 30,000 technicians. When your Google Pixel is on the fritz, you’ll have to choose one of these services if you don’t want to replace your phone.

The key to finding the best Google Pixel repair service is knowing what questions to ask. In this post, we give you seven questions that’ll get to the heart of the matter and separate the wheat from the chaff.

In a world where the average person is on their phone for 3 to 4 hours per day, you don’t have time for faulty repairs. Keep reading, and you’ll see that by asking the right questions, you can get your phone back to normal in no time.

1. What Are Your Experience and Expertise?

When bringing in your precious Pixel, you want to ensure a qualified professional is repairing it. Ask how long the company has been in business and whether the technicians on site are well-trained and experienced.

At Fruit Fixed, all our technicians across our six locations are highly trained and capable. We’ve been helping Virginians deal with their broken electronics for over a decade. As a people-centric business, we always aim to provide the best possible service to our customers.

2. What Phones Do You Specialize In?

Every phone model has nuances that make it tricky to repair. The Google Pixel is no different. It’s essential to bring your phone to a repair service that knows how to fix your specific phone.

There are plenty of services out there that specialize in Apple products or Samsung phones. Many of these companies aren’t necessarily going to turn down business just because they haven’t repaired a Google Pixel before.

That’s why it’s always a good idea to ensure they’ve successfully repaired Pixels in the past. Getting a repair service specializing in the Google Pixel gives you more confidence that they’ll do the job the right way.

3. Can You Give Me a Quick Diagnosis?

Most experienced smartphone technicians can take one look at a damaged device and figure out what the problem is. Quick Google Pixel troubleshooting is vital because you want your phone back as soon as possible.

Before you sign off on repairs, you should have a good sense of the repairs. If you have to wait days to hear what’s wrong with your Pixel, it’s best to take it to another repair shop that can answer quickly.

As a top repair service, we’re used to seeing upwards of 100 customers per day. To keep our business running efficiently, we rely on our technicians to make speedy and accurate diagnoses so we can make swift repairs.

4. Do You Have Good Reviews?

You can always look at online reviews before you contact a cell phone repair company. If you couldn’t find any or forgot to check, it’s always an option to ask them directly. 

Customer reviews are so crucial for a cell repair business. If you don’t have a good reputation, no one will trust you to fix their phone. You can learn a lot about these companies by reading what former customers have to say.

If there are any red flags, you’ll find out from the reviews. Fruit Fixed is renowned as a top cell repair business. We’ve even been featured in various local and national news outlets.

5. How Much Do You Charge?

Just as you should be able to get a quick in-store diagnosis from your repair service, you should also get an immediate quote. As a customer, you should never be blindsided by repair costs. You should be notified immediately if anything comes up in the repair process.

No one budgets for phone repairs, but when your Google Pixel gets damaged, you’ve got to do what you’ve got to do. As long as you’ve got a good, honest repair service helping you, it shouldn’t break the bank.

At Fruit Fixed, we’ve got a low-price guarantee. If you can show us that one of our competitor’s prices is lower than ours, we vow to beat it by at least $5.

6. How Fast Will You Perform Repairs?

In 2023, being without your smartphone for too long is not feasible. Whether you use your Pixel strictly for leisure or your primary work phone, you’ll want it back and repaired as soon as possible.

If a service tells you that your repairs will be more than a few days, you may want to look elsewhere. A good service will always be upfront about repair times and whether or not they’ll have to order parts to complete your repairs, which adds time to the process.

7. Do You Have Service Warranties?

The last thing you want is to bring your Pixel in to get serviced, then get it back, only to have the same problem crop up. Whether your Google Pixel won’t turn on or the battery drains too quickly, the problem should be diagnosed and appropriately fixed when you get it back.

No company is perfect, however. Even when an experienced and talented technician troubleshoots your Pixel, they can miss something. That’s why the company must offer service warranties.

Basically, a warranty guarantees that if your repairs are insufficient, you can bring it back to the same company free of charge. This shows confidence in their services and gives you confidence that you’re giving the right company your business.

Get Google Pixel Repair From the Best

Ask these Google Pixel repair questions, and you can pick out the best repair service in your area.

When you’re in Virginia, Fruit Fixed is the only place you should be taking your Google Pixel. With a customer-first ethos and some of the best technicians in the country, we’re sure we can revive your smartphone.

To get an estimate for your Pixel repairs, don’t hesitate to contact us today.

Is the Google Pixel 3 Waterproof?

Pixels are expensive phones that try to offer users the best Android experience out of any phone on the market. Since they’re manufactured by Google, the same company that makes its operating system, they should offer the best. And although the price may put some people off, several users say that it’s worth the extra cost. While the phone features an extensive list of software features like the group selfie cam and Google lens, its hardware is impressive too. The Pixel 3 waterproof features are IP68 rated, meaning they shouldn’t ever be damaged by normal exposure to moisture.

It also includes a hardware chip to secure the phone and the best camera on the market!

Despite the amount of protection Google built into its Pixel lineup, people still treat them as if they are fragile. The phones can endure most drops and water with ease, yet people still stuff them into tough and rugged cases. It’s understandable that people would want to protect such expensive devices, but there isn’t any real need to.

The additional layers of protection are usually superfluous. And to learn why, just keep reading below!

Pixel 3 Waterproof Features Are IP68 Rated

The Pixel 3 is IP68 rated, which means that it can endure most regular exposure to water. While it isn’t technically waterproof, since it an still be damaged by extensive exposure to moisture, the phone can take most regular wear and tear. It’s technically water-resistant, but that resistance is tough to get through!

The phone won’t break if you accidentally spill a glass of water by it, or if it sits in a puddle of moisture. It also won’t break if you accidentally leave it a humid bathroom while you shower. Google thought of the ways most people use its devices and developed them to endure typical usage.

The company tries to think of everything; it even included a chip in the phone’s hardware to stop people from breaking into it. If you buy a Pixel, you’re not just buying the truest Android experience. You’re also investing in the assurance that Google will treat and care for its products

It’s Basically Impossible to Break Your Pixel

Pixel 3, like most modern phones, is also designed to take most kinds of damage. While it’s not recommended that you start clobbering your phone with a hammer, they don’t damage easily. You can drop your phone from an average height and still expect it to stay intact.

The drop-resistance comes from a variety of engineering tricks. The phone is partly designed to transfer force to a variety of absorption spots so that it’s distributed throughout the exterior case. That way, the internal components are protected and you can still use your phone after it drops.

The phone is also built with stronger materials than previous generations, which makes it more resistant to bludgeoning. Even the screen is designed to resist most kinds of scratches and shatter less in case it’s dropped.

You Can Use Your Phone in the Rain

The best benefit of the phone’s water-resistant features is that you can use your phone in the rain without worrying. Raindrops simply don’t give enough moisture to cause any significant damage or reach any of the phone’s sensitive areas. It may interfere with your screen, but rain won’t damage your phone.

This is for a couple of reasons. First, your phone must be almost completely submerged for water to damage it. Even if it is completely submerged, there must be enough water pressure around it to break the seals Google installed in the device to protect it.

And secondly, raindrops will only ever fall on your screen, which usually has no open areas for water to seep through. Most of the time, water damage comes as a result of moisture seeping in through the speakers or charging port. If you’re using your phone as normal in a storm, the rain will only fall onto the screen.

Poolside Pictures Are Always Worth It

One of the best features of Pixel 3 is its powerful camera, which was once the best phone camera on the market. Only the Pixel 4 could beat it out! And with its water-resistant features, you can take your phone to the pool or beach to take pictures of some of your fondest memories.

You don’t have to worry about accidentally damaging your phone because of a stray splash of water. Instead, you can focus on angling your phone and interacting with its various photography features to make sure your photos come out as beautiful as possible.

Just Don’t Take Your Pixel Into the Pool!

Although you can take your phone to the poolside, you shouldn’t ever take it into the pool with you! Submerging your phone is never a good idea, no matter how many safety features it has or what kind of case it is in. Water-resistant features are designed to endure typical damage, and submerging your phone isn’t typical!

If you want to take underwater photographs, you should invest in a camera that’s been specifically designed for it. You could also invest in a special case that would protect it from water so that you could take pictures underwater.

Always Use Caution When Using Your Devices

No matter how many safety features are built into a device, you should always use caution when using it! If you invested hundreds of dollars into anything, you would want to make sure that nothing bad happens to it. You wouldn’t want to ever accidentally put it into any kind of danger.

Just because your phone is with you wherever you go doesn’t mean you should treat it any differently. Pixel 3 is an expensive device that is capable of doing more than most other devices on the market. You should try to protect it so that it will last as long as possible.

And part of protecting it means keeping it away from water if you can manage it!

Your Pixel 3 Can Still Get Damaged by Moisture

Pixel 3 waterproof features may be IP68 rated, but your Pixel can still be damaged by water. All it takes is a few drops in the right place, and your internal hardware components can immediately stop working. They can also corrode over time, which can severely reduce the lifespan of your phone — it may only last for a few months!

If your suspected your phone may have suffered some water damage, it’s important to get it repaired as quickly as possible. And for that, we’re here. Just reach out to us, and we’ll make sure your phone works as well as the day you first unboxed it!