Got PlayStation 4 Issues? Here’s What Might Be the Problem

Sony’s Playstation 4 is one of the best-selling home consoles, having now sold over 112 million consoles. This puts the PS4 in second place, right behind the classic PS2, which sold a total of 155 million consoles. 

It’s a well-loved console, and for good reason. Though everyone has been trying (and failing) to get their hands on a PS5 since its release, it looks like the PS4’s popularity still has a long life ahead of it. 

If you’re one of the millions that have a PS4, lucky you!

Of course, with any console comes technical issues that can get in the way of your gaming experience. This is especially true as they age. 

Luckily for you, we combined a list of the most common PlayStation 4 issues and how you may be able to solve them. 

Blinking Blue Light 

Also known as “the blue light of death,” no PS4 owner wants to see that horrendous blue light. In fact, when you think of fixing a PlayStation 4, the blue light is most likely your first thought.

If you see the blue light, it could indicate a technical problem that is deep-rooted. In other words, you could have a broken PlayStation if you see this blue light. 

But, before getting completely stressed out, there a few things you can check out first before deciding to call the professionals to fix it for you. 

Blue Light Fixes 

Check your HDMI ports on both your TV and your console. Swap them with different cables, and you can diagnose if it is a TV problem or a console problem. 

Make sure the firmware of your TV is updated, because not having an audio-visual signal can cause the blue light to blink. 

Double-check the power supply by holding the power button on the PlayStation 4 for seven seconds until it beeps twice and shuts off. Then, disconnect the power supply and check it for anything suspicious. 

Lastly, you can try resetting your controller. Press and hold the power button on your remote until the light turns orange. Then, press it again until it turns white. If it goes correctly, you’re PlayStation will then turn on. 

Flashing Red Light

If you report your Playstation is not working, it could be due to a ventilation or fan issue. This will generally show itself in the form of a red flashing light that will then turn your PS4 off. 

While not as widely known as the blue light, the red light can be just as serious of an issue. 

Red Light Fixes 

To solve it, first, try giving it a rest.

Touch the power button on the PS4 for seven seconds until it beeps twice and shuts off. Then, unplug the power supply and allow it to cool down completely.

If you leave it unplugged and turned off for a few hours, you will have a better chance of it being completely rested for when you power it back up again. 

Another way to address this issue is by giving your PS4 enough space for the fan to ventilate it.

Avoid carpets, blankets, or other plush surfaces. Putting it on a hard, smooth surface with space around it will help the fan cool down the console more efficiently, preventing overheating and that red light from flashing. 

Some users have also reported that placing the PS4 vertically may help with the overheating issue, though that hasn’t been completely proven to be true. 

Connectivity Issue 

PlayStation 4 connection issues are never fun, and they are among the most persistent complaints users have about the PS4.

There can be network issues, which means maintenance is occurring, and you just have to wait it out until it’s over.

However, there may be other unrelated issues that you yourself will have to assess. Luckily, there are some simple fixes you can try before getting too frustrated. 

Connection Fixes

Make sure your router’s firmware is updated.

You can usually find the instructions for this on the bottom or side of your router. Follow the instructions, or call your internet service provider for help.

Even if this isn’t the cause, it will help to rule it out. 

Don’t exclude the rebooting method. Power down and unplug your PS4.

Then, unplug your router and modem. Wait at least five minutes, then plug in your modem and router.

When they are both fully powered up and back online, plug your PS4 back in and power it up. If it connects, you win! 

Another method is to have your PS4 forget and then re-learn your internet source. Technology can have glitches, and there may just be issues with how it’s currently connected.

Go to your settings, and have your PS4 “forget your network.” Then go in and reconnect as if you’re adding a new internet source. 

PlayStation 4 Issues Addressed 

Though there may be more PlayStation 4 issues to address than we may like, it makes sense that such a powerful and popular console will eventually have problems. 

Don’t let it get you down! Try these trusted methods to fix your problems, and if they don’t work, don’t hesitate to call us to do it for you. 

We are professionals and can get the job done fast, preventing you from getting frustrated. It’s much better to channel that energy into playing your favorite games. 

Call us today at 804-698-0004, or browse through our locations to find a store near you. 

What Does It Mean When Your PS4 Randomly Shuts Off?

Wondering why your PS4 randomly shuts off? It might be caused by an overheating console or a power connection issue. Or, it could be a faulty hard drive or a software glitch that’s causing the problem. 

Whatever the issue is, we’re going to help you solve it. The following is a guide on how to troubleshoot and fix this particular PS4 problem, if possible.

We’ll also tell you when you should take your PS4 in for professional repairs. (We can take care of those, too.) In any case, to stop this frustrating problem once and for all, follow these steps.

1. Diagnose Power Issues

There are lots of reasons why your PS4 might shut off due to an inadequate or unreliable power supply. These reasons range from your home’s wiring to a faulty power cord. So let’s just take these step-by-step.

Bad Wiring

First, ask yourself, have you experienced electricity problems with any other electrical devices in your home? Do other devices randomly shut off? Do your lights flicker?

These signs indicate a problem with your home’s wiring. Call an electrician to check it out.

Bad Connections

Next, it’s possible you just have a loose power cord that keeps getting disconnected. Check to make sure the power cord is firmly connected to your system and to the electrical outlet.

Also, check the connections for obstructions. Dust and other debris might be clogging the port that the power cord’s plugged into.

Bad Power Cord/Surge Protector

Better yet, replace the cord altogether. It’s easier to replace the cord than it is to test if it’s faulty. Besides, PS4 power cords are not expensive. 

Get a brand new one and hook it up. Then, see if the problem persists.

Also, plug it into a wall instead of a surge protector. It might be that the surge protector has too many things plugged into it so there’s not enough power leftover for the PS4. Or, the surge protector might be malfunctioning.

Either way, it’s better to plug the PS4 into the wall.

2. Diagnose Overheating Issues

Your PS4 will automatically shut off when it gets too hot. This protects the system from being permanently damaged by the heat.

Overheating might be caused by a broken, obstructed, or smothered fan. One sign that your PS4 isn’t ventilated enough is that your PS4 fan always runs very loudly.

The fan has a high and a low setting. The low setting is very quiet, but the high setting is noticeably loud.

Your system should never really get hot enough that it has to use the high setting. So, if you hear it all the time, there’s an overheating problem, most likely a lack of ventilation.

Another symptom to listen for is no sound at all. If you don’t even hear the soft hum of the fan in low speed, it’s probably broken. So the system is shutting off whenever it gets too hot.

Fixing Overheating Problems

If the fan is broken, have the PS4 repaired by a professional. Otherwise, follow these steps.

First, unplug the system and vacuum dust from the sides and back of the system. Also, wipe all the dust off of the surface where you set the PS4 while it’s in use. In fact, dust this surface every time before you turn it on.

Next, make sure your system has room to “breathe.” Make sure the system has at least a few inches of space on all sides.

Don’t keep your system buried beneath or sandwiched between other appliances while in use. Do not operate your system while it’s enclosed in a cabinet with the doors shut.

3. Don’t Connect to Multiple Devices at Once

Your PS4 can connect to several TVs or other devices at the same time. But doing so might confuse or overheat your system and cause it to shut off randomly. Try connecting to one device at a time from now on and see if that helps.

4. A Wifi Problem

Some users have reported that their PS4 shuts off randomly, but only when it’s connected to wifi. Updating the software might fix this glitch. Otherwise, try connecting your PS4 to the internet with a cable instead of wirelessly.

5. Update the Software

The problem could simply be a software glitch. So, try updating it through the PS4 menu.

Go to Settings > System Software Update > Update Now. If you’re notified that the update was successful, then the problem is hopefully fixed.

In the event that the update isn’t successful, try updating it manually. Get an empty USB, plug it into your computer, and format it for the FAT or exFAT file system.

Next, create a folder titled PS4 and another folder inside the PS4 folder called UPDATE. Then, download the current update file from the official PlayStation website (into the UPDATE folder you created).

Now, turn off the PS4 and insert the flash drive into the USB port. Boot up the system in safe mode by holding the power button for 7 seconds. Finally, click Update System Software in the Safe Mode menu.

6. Check the Hardware

If you’re comfortable doing so, remove the console’s outer covering and inspect the hardware inside. Look for loose components, wires, or solder. If you’re extra daring, you can attempt to resolder the loose parts.

We warn you though, please don’t do this. Such repairs should only be handled by experts. A mistake can brick your system in a way that no one could fix.

7. Hire a Professional

If none of the steps above helped or it seems that you have a hardware problem, call a professional to get it fixed. That’s what we’re here for.

Remember This Guide if Your PS4 Randomly Shuts Off

Hopefully, the steps in this guide have solved the reason why your PS4 randomly shuts off. If not, though, we’re here for you.

We repair game consoles, smartphones, iPads and tablets, and most other devices. Use the links in the menu bar to call us or to find a location near you.

Why Does My PS4 Overheat? 5 Tricks to Cool Down Your Console

Picture this, you are playing the new Assassin’s Creed Valhalla game, and your PS4 overheats and crashes. And in the middle of a battle, that is not going to be good for anyone.

So what do you do? How do you fix it? You are probably going to ask yourself, why does my PS4 overheat? 

Gamers are gonna game, but when your console gets too hot, it can put an end to your fun. Find out all the reasons why your PS4 might be overheating, and how to solve them! 

1. Restart The System 

Things just need to rest sometimes. Your PS4 is no different. The system could be overheating simply because it needs a bit of a break. Especially if you have been playing on it for a longer period. 

All you have to do is turn off the console itself and wait. Let the console return to its normal temperature. Then continue gameplay. 

When you start playing again the system should not overheat. If it does start to get hot again there could be another mechanical problem with the console. 

Also, ensure that the room is not too hot. It might be time to open a window or let some fresh air into the room. 

2. Thermal Paste Replacement 

One of the more drastic measures that you can take when trying to stop your PS4 from running hot is replacing the thermal paste. 

Thermal paste is a substance that you apply to a processor before installing the fan or cooling solution. It allows for the best transfer of heat within the system.

If the thermal paste is not working the transfer of heat between the CPU and the heat-sink has gotten weaker. This is why your PS4 gets hot quickly. 

You will have to take apart the system to reapply the paste. So, while this is doable on your own it is always best to have the professionals who have done this before complete this for you. 

They will know how to apply it properly without you going and watching any YouTube videos and possibly doing more harm than good to your gaming system. 

3. More Ventilation 

The reason that your PS4 is overheating could simply be because there is no proper ventilation in or around your console. Do you have your PS4 up against a wall? Or the system is left by a radiator or a heating vent? 

Those are all things that can block the vents that let the hot air escape or even add more heat. An example would be if you have your PS4 on the same shelf with all of your movies. You cram the movies up against the side of the console with no space in between them. 

Remove anything surrounding the system and give it room to breathe. Vertical stands with cooling fans are also available for purchase and seem to be very popular right now. It could be worth the investment if you are playing games for long hours. 

4. Time for an Update

Sometimes if your PS4 is overheating when you are playing a particular game, it can mean that the game software itself is overheating the system. If the game is new there could be something in the game code that is causing your system to run at its highest capacity. 

What you need to do is check in the settings if there is a new update for the game. If there is, install it right away. Go to the main menu and look for and select the game you are currently playing. 

Select the option that says “check for update”. If there is anything to install let it process and then try to play the game. Your PS4 should not overheat again. 

There could also be a PS4 system update that needs to happen. While you are updating the games it is also a good idea to update the system. 

To do that you go to the setting on the main screen of the PS4. Then you will be able to select “system software update” from there you check for any updates. 

5. Clean the Fan

So much dust, hair, and other particles can end up in the vents or your PS4 as well as on the fan that is meant to cool the system. This prohibits the fan and vents from doing their job and cooling the PS4. 

The fan provides cooling to the CPU and the graphics card. Two of the things that have to work the hardest. You never want anything to block the airflow. 

Take canned air and gently blow the dust off of the PS4. You can also use compressed air or even a hose attachment of a vacuum to get the dust out of the vents. 

It is not unheard of to take the PS4 completely apart to get the dust off of the cooling fan and inside the vents. Now, if you have no idea where this fan is or what to do, it is time to call in the professionals

Why Does My PS4 Overheat? Fix the Problem for Good Today

You have tried everything. You have restarted the system, you have cleaned out as much dust as possible, even updated everything. Most of the time this will work. 

But on the occasion that it does not, it is time to call in the professionals. At Fruit Fixed we offer fast repairs with the most professional technicians and a lifetime warranty. 

If you are still left wondering, “why does my PS4 overheat”, we can make sure your device is repaired and you are gaming again soon. Contact us to start a repair and get your PS4 back to battle-ready today. 

PS4 Won’t Turn On? This Is What You Should Do

Have you ever heard about the yellow light of death? If you have experienced it, then you know the pain of dealing with a PS3 that won’t turn on, no matter what you do. Luckily, there were some tutorials that would guide you into fixing it, but sometimes you still had to take it to your local tech experts. 

Fortunately, the newer versions of the Playstation have fixed this. Unfortunately, there are still problems that make you cry out, “Why is my PS4 not turning on?!” Today, we will discuss why your PS4 won’t turn on and what could help.

Ps4 Won’t Turn On

There are many reasons why a PS4 is not turning on at all. Some of the causes are simple fixes, while others may be a bit more in-depth and may require help from tech experts. It may simply be some dust in your console to faulty hardware. 

Let us start with the easy troubleshooting tips and work our way to the more technical ones.

Disconnect the Power Cord

Yes, it may seem like an obvious solution, but it is an effective one. What you do is disconnect the power cord found in the back of your PS4 for about 30 seconds. Then plug in back in and try turning it back on. 

When you connect it again to your PS4, make sure it’s plugged in well. Since the power cord is a bit sturdy, it can be easy to plug it incorrectly.

Did it work? If not, let’s move on to the next step.

Connect to a Wall Outlet

In today’s age of technology, we usually have so many devices that need to be plugged into either charge or even get it to turn on. That is why we usually use a power strip. But the convince of a power strip has its downside, as it does not regulate power flow. Meaning that your PS4 may not be getting enough power.

Try connecting your PS4 directly into a wall outlet to see if it turns on. If it doesn’t, try different wall outlets in your home to check that it is not a problem with a faulty wall outlet. If it still doesn’t work, don’t worry! Let’s keep trying to find a solution.

Power Cycling

This method is a little less known. What does it involve? Simply hold down the power button of the PS4 for about 10 seconds, and while doing this, your PS4 will flash a blue light, after which it will shut off.

After it shuts off, unplug the power cord and leave it alone for 20 minutes. Yes, the PS4 also needs a break from being used! Once the time has passed, simply plug the power cord back in and turn it on.  

Can’t find the power button? Don’t worry. It is not a traditional button, so it can be a little tricky to find. Facing the PS4, find the SONY logo, and right underneath it, there is a thin strip with a power symbol on it. 

Is your PlayStation is still not turning on, no problem! We still have a few more solutions that may help.

Dust 

Since the PlayStation4 has a fan, it is very common for it to accumulate dust. And dust is a very damaging substance for any device with fans, as it can clog up the vent making your PS4 overheat or straight up not turn on. So what to do first in order to clean your PS4? 

First of all, do not blow on it! By blowing on it, you risk spit particles damaging your console. Also, don’t use a vacuum since it can create static, potentially frying your components. What you must do first is unplug your PS4. What do you need to clean it?

What you need is a can of compressed air and a small brush. Next, we find the air intake of the PS4, which is on the top side. To make sure you are on the correct side, just check if the PS symbol on the front is correctly oriented and not upside down. Then, carefully use the compressed air and gently brush off as much as you can in the air intake.

Hopefully, this worked but if not, keep reading for more solutions!

Running It on Safemode

Now you may think, “but if my PlayStation doesn’t turn on, how will this work?” It is possible to turn it on through Safemode, as this mode disables certain parts of a PS4, thus allowing it to boot up. How do you do it?

First of all, hold the power button until you hear two beeps. The second beep is usually 7 seconds after the first. Next, plug in your PS4 controller to your PlayStation with a USB cable. Press the PS button in the center of your controller.

If it boots up into safe mode, then the cause is most likely a software problem, not a hardware one.  

Here you will have different options, and the first you should try is updating the Playstation. If that does not work, then repeat the steps to get back into Safemode and try rebuilding the database. Note that doing this erases everything on your Playstion, so perform this with caution!

After rebuilding the database, it should restart your PlayStation.

Still Not Turning On?

If none of the aforementioned solutions has helped and your PS4 won’t turn on, it´s time to seek the tech experts. They will be able to open up your PS4 and check thoroughly what the problem is.  If you still have a warranty on your PS4, then you may try to contact support. But being a big corporation, it may take them a lot longer to fix your console.

That is why it may be faster to contact your local tech experts, not only can we personally attend to your problem. We also have low prices. Feel free to contact us to get the help you need from experts in all things tech!

This Is What to Do If Your Xbox One Won’t Turn On

Is your Xbox One beeping but refusing to turn on? If so, don’t panic. There are a few easy fixes you can make before you have to send the Xbox off for repairs. 

Below we have listed a number of fixes. If your Xbox One won’t turn on, then follow our handy step by step guide to troubleshoot the issue. 

Check the Controller

The first fix you can try is to check that your controller is working properly. If you used it to try and turn on the console, go for the manual switch on using the console unit itself. Hold the power button down on the console, and if it turns on, you probably have a controller problem. 

Change the batteries on your controller, making sure they are fresh. Turn off the console, then attempt to turn it on using the controller once more.

If the problem is still not solved, plug the controller into the Xbox using a USB connection. If it still refuses to turn on using this method, your controller will need replacing. 

Power Supply

After the controller check, try your power supply. If the Xbox is not getting any juice, then it will not work. Proceed with caution as this is an electrical appliance. 

Start by checking the connections. The power supply should be inserted firmly into the back of the console and plugged into the wall socket fully. You should then check the socket itself with a multimeter, or try plugging the Xbox into a new power source on a different circuit and see if it works. 

The power block itself should have an LED light that will display once you have plugged it in. If you see a steady white or orange light, then your Xbox may need a professional service. If you see a blinking orange light, then you need to fully replace the power supply. 

Power Strips

If you are using a power strip, check this is functioning. Remove all items from the strip, including the Xbox, then check an item you know is functioning, such as a TV or hairdryer. If it works, you know the power strip is ok.

Gradually add items to the strip to check it is not being overloaded. Some strips can have safety features that blow their fuses in the event of an overload, protecting electronic devices. If you find your strip is not working, then replace it immediately. 

Change Wall Outlet

Try changing the wall socket, so that your Xbox is plugged into a different circuit. If it works, there may be a problem with the electrics in your home. Try plugging other items into the previous socket and see if they work.

If they don’t, take a trip to your fuse box. Here, you should check all the fuse switches are in the on position. One of them may have tripped without you noticing. 

Tap Eject

This is by no means a technical solution, but many people have noted that they can fix an Xbox when it is not booting up by pressing the eject button on the disc drive. This must be pressed rapidly upon startup.  

Resetting the Internal Power Supply

If you have eliminated the controller and power supply problems, then it is likely that the Xbox itself is the problem. In this event, you need to try a reset on the internal power supply. 

Start by disconnecting the power cable from the back of the Xbox. Make sure you wait ten seconds, reconnect, then press the Xbox button on the unit itself.

If doing this on the original Xbox one this needs to be done in a very specific manner. After waiting for ten seconds, plug the power into the wall, then the console second. 

Hopefully, your console should turn on and boot up again. If not, you may need a service or repair from a professional. The button should be pressed repeatedly, with some people even noting that holding the middle controller button has also caused it to start up. 

Xbox One Won’t Turn On Because of Heating

The rush to make modern consoles smaller and more powerful has meant that they are all susceptible to overheating. This can be exasperated if you place them somewhere hot, or you live in a humid climate. While consoles do have internal fans, they need to be well ventilated to operate. 

Remove any objects from around the console, and reposition it if it is around a heating system or radiator. The vents should be clear so air can escape. If your Xbox has shut down in the middle of a gaming session, it is probably because of overheating. 

If it still refuses to work, visit a specialist. They may need to clean the internal fan so it works more efficiently. 

Check the Settings

Finally, if you can still manage to boot up the console but not play, you can try checking the settings. You need to navigate to power and start-up in the settings menu. 

The Xbox has a feature called instant-on. This lets it turn on quicker by not fully shutting it down, but placing it in a stasis mode instead. However, it can interfere with starting up. 

Instead, turn it to energy-saving mode. Then check the auto-shutdown option. Your console should now power down fully, and it may help with the start-up in the future. 

Still Not Working?

After all of this, if your Xbox One won’t turn on, then you need professional help. Many Xbox One consoles will have a warranty, but for anyone who has an expired warranty or wants a quicker fix, then seek a local company that does repairs. 

Fruit Fixed can have your Xbox working and fully serviced, should you find yourself in this position. We can give accurate quotes and appraisals, and have parts onsite for fast repairs. Contact us to discuss your console needs today!

A Detailed Guide on What to Do When Your Nintendo Switch Won’t Turn On

The Nintendo Switch continues to dominate the gaming landscape. Since its launch, Nintendo already sold over 60 million units worldwide. 

That said, even a successful console like the Switch can hit a few hiccups here and there. Joy-Con drift is a common issue, for example. Replacing a Joy-Con is a reasonable solution but what about more serious concerns?

What do you do when your Nintendo Switch won’t turn on?

Don’t fret, we’ve got a few solutions listed below. Keep on reading to learn how you can fix this issue:

Hard Reset

The first thing you should try is to perform a hard reset. A lot of users don’t know that they can turn off the Switch. Putting it to sleep isn’t a hard reboot!

To turn it off and perform a hard reset, take the Switch and look for the small, circular button at the top left. It’s right beside the volume controls. Press down for 10-15 seconds to perform a proper hard reset. 

If everything checks out and the Switch still has some battery life, the system should turn on. If it doesn’t, proceed to the next option below or bring it to a professional for in-depth repairs. This might be an indication you have a more serious problem, such as a blown power fuse or a broken charger.

Note: once your Switch turns on, you can also perform a hard reset through the Switch’s menu. Simply go to the Settings menu, head down to Power Options, and then select the option to turn the system off. 

You won’t have to turn off your Switch often. It’s best to turn it off when you know you won’t use it for more than a few days.

Charge It

When was the last time you used your Switch? If it’s been a while, you might need to charge it. Your Nintendo Switch won’t turn on because the battery is too low.

Don’t let your Switch go uncharged for too long. Nintendo released a reminder to charge the Switch at least twice a year. Otherwise, it might become unchargeable, meaning you’ll end up with an expensive, inoperable brick.

There are two ways to charge your Switch. 

The first option is to plug it directly to the wall, using the official Nintendo Switch USB-C charger. Simply plug the adapter end to the wall socket and the USB-C end to the bottom of your Switch. The screen should light up and you’ll see the charging indicator at the top right.

Your second option is to dock your Switch. This requires hooking your charger to the dock and then sliding the Switch into the dock, as you normally would when playing the console with your TV. As long as you dock your Switch, it’ll charge.

People with a Switch Lite can’t dock so they have to stick with the first charging option.

Can you overcharge your Switch? The good news is no, you can’t.

Once the battery reaches 100%, the system stops charging and runs using the power current. This makes it suitable as both a portable gaming device and a home console.

Check the Charger

When your Switch won’t turn on or won’t charge, you might need to check your charger. The problem might not be your Switch but with the charger, after all. 

First, start by checking the cable itself. Look for any exposed wires. This can happen if you leave it exposed to rats or other external threats to break the cable exteriors. All it takes is one bad encounter with a rat or hamster for your charger cable to break.

The next step is to check the USB-C end. Look at the pins and check if any of them seem bent or faded out. The latter is a sign of burn damage. 

Does everything look fine and dandy, but your Switch still won’t charge?

Before you lose hope, try to reset the power cycle of your charger. Simply unplug the charger and disconnect the USB-C end from your Switch for half a minute. This should reset the power cycle, so go ahead and connect everything again and test if your Switch will charge and turn on. 

Here’s an additional tip to ensure you don’t suddenly brick your Switch: don’t use third-party USB-C chargers, even official ones for a smartphone. Not all USB-C cables are made the same; some don’t feature 56k Ohm resistors. It’s difficult to discern one from the other so stick with Nintendo-licensed chargers and docks.

Bring It in for Repairs

When hard resets and charging won’t fix your Nintendo Switch issues, it’s time to bring it in for professional repairs.

Keep in mind that a Switch not turning on can be an indication of serious concerns, such as a dead battery or blown up parts inside. A professional can open your system and check it for problems without breaking it further.

Don’t go with any random repair professional! You’ll want one that can boast experience, positive reviews from previous customers, and a low-price guarantee.

Also, make sure you go for a repair shop that already has experience working on a Nintendo Switch. While similar, a Switch is still a different beast compared to something like the PlayStation 4 and the Xbox One. It runs on hardware commonly found in mobile devices, such as smartphones and tablets.

That’s where we come in!

Nintendo Switch Won’t Turn On? Fix It Now!

Is your Switch not turning on? Don’t panic yet! Try performing a hard reset or go through the different steps to charge it. 

When your Nintendo Switch won’t turn on and neither of the first two methods work, we’re here to give it a look. We’re professionals with the right tools, experience, and reliable skills to get it fixed in no time! We can get your Switch back in tip-top shape!

Don’t hesitate to get in touch with us right here and request an estimate! We also repair smartphones, tablets, laptops, and other video game consoles!

The Dreaded Switch Joy Con Drift: How to Repair It

There’s a lot to like about the Nintendo Switch, and the recent pandemic has given everyone the perfect excuse to enjoy the popular console — assuming you were able to buy one before they sold out. But all that extra playtime does have a dark side: There’s a good chance you’ll fall victim to the dreaded Switch Joy Con drift, which is reportedly a “matter of when, not if.”

If your controller seems to have a mind of its own, inputting commands when you’re not even in the same room, then your Joy Con may require some repair. Luckily, there are plenty of ways to fix your drifting sticks no matter your tools or budget.

Repair your Joy Cons and get back in the game. Here’s how you can restore your Joy Cons.

1. Recalibrate the Control Sticks

Don’t spring for your wallet when you first notice the signs of Joy Con drifting. It may not be a hardware issue at all. Maybe all your Joy Con needs is a quick recalibration.

Before you recalibrate the Joy Con in question, remove the device from your Nintendo switch. Find System Settings then scroll down to Controllers and Sensors. In this menu, select Calibrate Control Sticks.

The software will walk you through a variety of tests. With your hands away from the Joy Con, you’ll notice a reticule with a plus sign. If you see a dot instead, press the X button to begin the recalibration process.

Recalibrating is as simple as following the on-screen directions. Once the calibration process is complete, your Joy Con should be working again as intended. Take it for a spin by testing it in the game where you first experienced trouble.

If you’re still noticing an unintended drift, it may still be possible to save your device without a major intervention.

2. Clean the Joy Con

The verdict is out on why, exactly, Joy Con drift is so prevalent. The leading theory is dust or debris slips under the thumbstick and inhibits normal functioning.

When you know you’re dealing with a hardware issue, cleaning the control stick should be your first plan of action. It’s non-invasive, and compared to other repair techniques it doesn’t introduce a great deal of risk. It may not always fix your device, but things aren’t likely to go wrong, either.

First, apply contact cleaner or 70% isopropyl alcohol onto a Q-tip. Total saturation is fine, but you don’t want the Q-tip so wet that it’s dripping. The moisture can damage your Joy Con.

At the base of your thumbstick is a protective rubber cap. Worm the Q-Tip beneath this layer of rubber and work your way around. Once you’re happy with your coverage, rotate the thumbstick in alternating circles to ensure the cleaner is evenly distributed.

Now be patient. Wait 15 to 30 minutes before testing your device.

If you’re lucky, your Joy Con should be behaving normally once again. You may have to repeat the process in the future should Joy Con drift return. When cleaning the thumbstick doesn’t get the job done, you’ll have to turn to more invasive repair options.

3. Contact Nintendo

You’ve done as much as you can without invalidating the warranty. If you aren’t a hardware expert, you may want to leave the repairs up to Nintendo.

So long as your Joy Con is within its one-year warranty, you shouldn’t experience any complications. Though, as rumor has it, Nintendo repairs Joy Con drift if it’s outside of warranty, too. Just note that it’s not necessarily a sure thing.

Of course, even if you do qualify for free repairs, Nintendo doesn’t guarantee they can replace an unfixable Joy Con if yours is limited edition. You’ll also be waiting for several weeks — or longer, as the pandemic has slowed down Nintendo’s repair services.

4. Use a Replacement Thumbstick

Technically, you can replace a drifting joystick without outside help. Note that doing so will avoid your Joy Con’s warranty. You should only attempt this procedure if you have a good sense of hardware repair or you don’t mind if your Joy Con breaks in the process.

The entire process is too complicated for this article, but you can find several videos online. All you’ll need is a replacement thumbstick and a few basic tools.

Even if you follow the directions exactly, the new thumbstick may not repair your Joy Con’s problem. You’ll also introduce plenty of dust to the interior of your controller which can cause some trouble in the near future.

Consider this process as the nuclear option. It’s not as easy as PS4 repair.

5. Get a New Joy Con

If you can’t fix it yourself and Nintendo won’t accept your repair request, you may be tempted to purchase a new Joy Con. This is the most expensive option by far.

Buying a new Joy Con is also a significant challenge, as many other Switch users deal with drifting issues and buy new Joy Cons rather than waiting on repairs. They’re often out of stock, and those you find may not be the correct color.

Still, there’s something to be said about the convenience of buying a replacement if you don’t mind paying for it.

Repair Switch Joy Con Drift

Don’t want to wait on Nintendo or buy a new Joy Con? There’s one other way to fix Switch Joy Con drift. Visit a local repair shop for a fast fix that doesn’t break the bank.

Fruit Fixed has multiple locations and years of experience, so you can rest easy knowing your Joy Con is in good hands. Visit one of our stores and enjoy quick, no-fuss game console repair.

Fixing Your PlayStation 4’s Hardware Issues: The Ultimate Guide

Do you own a PlayStation 4 (PS4) at home? Then congratulations on being one of the owners of one of the world’s best-selling video game consoles ever. But beneath the PS4’s success lies impressive technology that makes it a console for the ages. It comes with a powerful CPU and graphics engine. It features online streaming of games. It also boasts of a gaming controller with a built-in touchpad. And did we mention the extensive library of gaming titles spanning different genres? Despite all these impressive features, the PS4 is not impervious to issues. Fixing PlayStation 4 units is a conundrum for most owners.

Thankfully, there are ways to troubleshoot your console before deciding to take it to the nearest repair shop. Continue reading below for our ultimate guide on fixing common hardware issues on your PS4 and PS4 Pro.

The Blinking Blue Light

Of the different problems that could hound your PS4 unit, this is perhaps the most common. A PS4 that turns off randomly is a problem that forces people to take their unit to a console repair shop.  

When any of these lights start to blink, it means the console either randomly turned off or it didn’t turn on. 

A blue light means that your console may no longer be functioning. However, it doesn’t mean that your PS4 is a goner. Instead, the blue light is telling you that there’s a huge problem.

The first thing to check is your TV’s firmware. Make sure to update this firmware and see if it changes anything. Next, look into the HDMI ports on both your console and your TV set.

Check for any damages or anything odd. Do the same thing with the HDMI cables.

Also, you want to check your controller reset. On your PS4 controller, press and hold the PS button. Wait for the system light to turn orange before releasing it.

Thereafter, press and hold the PS button again. Wait for the light to turn white. This should allow your console to boot properly.

The Blinking Red Light

As for the blinking red light, it can be a signal of overheating. Most likely, the problem is with a malfunctioning fan. A fan that doesn’t work equates to overheating.

This is one of the reasons why Sony decided to beef up its cooling system for the PlayStation 5. Hence, the first thing to do is to give your PS4 a rest. 

Hit and hold the power button of your console for about seven seconds or until you hear the system beeping and powering off the unit. Unplug the main power supply and let your PS4 rest for several hours.

Another remedy is to improve the ventilation around your console. Give it some breathing room by transferring it to a well-ventilated room. Also, do not place the unit over carpets and the like.

Fixing PlayStation 4 HDMI Problems

Sometimes, it is the HDMI cables and ports that are causing your PS4 to malfunction. Generally, damaged HDMI ports and cables lead to audio and video disruptions. 

Thus, check the condition of the HDMI ports on your console, as well as your TV. To test the ports, use another set of HDMI cables and see if they will work. If they don’t, then the ports are likely damaged.

Probing deeper into the ports, check if there is a piece of metal bent upward. Get a small tool like a pin and bend the metal down. Keep watch of any missing teeth on the port as these can damage your cables.

If the ports are in good condition, then it’s likely that your HDMI cable is the problem. Thus, replace the cable with a new one.

Worn-Out DualShock 4 Analog Sticks Rubber

The PS4 is a beast of a gaming console. But that doesn’t mean it is perfect. And one of its imperfections is the rubber padding on the controller’s analog sticks. 

Because the padding is soft, it can tear down fast especially if you’re playing titles that involve lots of vigorous movements. When this happens, do not throw your controllers away. Fixing PlayStation 4 controllers sometimes involve the help of third-party products.

Thus, invest in some analog stick covers.

Head on to Amazon or GameStop and get one of these covers on your DualShock 4 controllers. Also, practice regular cleaning on your controllers. Take out the dust and grime especially around the buttons.

When dirt builds up, it may affect the performance of your controllers.

When Console Rejects the Gaming Disc

Did you ever experience your console rejecting your discs? The problem can be hardware or software-related. There are many ways to troubleshoot the problem.

For starters, check if there is already a disc inside the console. Sometimes, players tend to leave their discs inside the unit only to discover it the following day. If the console doesn’t eject the disc, you may need to tighten the manual eject screw.

You will find the steps for this one on the user manual.

If there is none inside, your next step is to clean the disc you are trying to load. Take a small and dry microfiber towel and wipe the disc from the inner portion going out.

If the console still rejects it, you may need to restart and update your PS4 from safe mode.

Charging Problems with the Controller

Swinging back to your DualShock 4 controllers, there will be times when they just won’t charge. First, check the charging cable and the port. Look for any frays or damages on the cable.

If there are no visible damages, try using another cord and see if it works. If it does, then the problem with your old cord is internal. 

Another remedy is to clean the charging port. Make sure to turn off the controller before cleaning. Use a can of compressed air and position the nozzle a few inches away from the port.

Use multiple short bursts to take out the dust. Gently wipe any debris using a microfiber towel.

Let’s Fix Your Gaming Consoles and More

Fixing PlayStation 4 starts with analyzing the problem. By performing these troubleshooting methods above, you may get your PS4 up and running in no time. But if the problem persists, we will gladly step in and take a look.

Connect with us today in any of our locations and enjoy our low-price guarantee. We repair all sorts of gaming consoles, as well as smartphones, tablets, and other gadgets.

The Most Common Xbox One Issues and How to Fix Them

The Xbox One is one of the most amazing gaming consoles ever made. It offers a plethora of entertainment options such as gaming, streaming, and even renting movies online. However, like any other piece of technology, it also has its faults. There are common Xbox one issues gaming console will experience from time to time. Luckily, because they are so common, the solutions are relatively universal as well.

Learning what these common Xbox One issues are can help you fix them if they should ever happen to your gaming console. Be sure to read below to learn what those are and how you can stop them.

1. Frozen Splash Screen

Whenever you turn the Xbox on from being completely shut off, it might take a few minutes to get going. 

Anytime that you turn it on, the same screen will appear, the Xbox logo will be presented on a bright green page. This page will remain on the screen until the user interface is fully loaded and ready to be used. 

However, if you’re still staring at the same screen after 8 to 10 minutes, then it might be a sign that the screen is frozen. If so, there’s no need to panic, you’ll just need to do a hard reset. 

You can do so by holding down the Xbox button on the console for 10 seconds. After it shuts down, give it a few seconds, then hold down all three buttons (power button, sync button, and eject button for 10 more seconds until you hear two loud beeps. 

2. Console Is Grinding Your Disc

Sometimes, while you’re playing a game, you’ll notice a weird sound that’s coming from the console. It might have a weird cadence that sounds like a scraping noise. 

If you hear this noise, it’s more than likely the gaming console that’s grinding away at your disc. If you continue to play through it, the disc will become impossible for your console to read from that point on.

First things first, be sure to save your progress on the game. After you’ve done so, cancel the application on your Xbox and return to the user interface screen. Then hit the eject button to take the disc out of the system, then close the disc dock and turn the power off.

Once you’ve turned off the power, unplug all of the cables from the console and turn the console face-first onto the floor. Give the console three bumps with the palm of your hand (not too hard!).

The disc scratching is most likely from a loose part within the system. hitting the system should jostle it back into position or at least away from the disc bay. Return to play and, if problems persist, take it to a game console repair shop.

3. Poor Resolution

Is the display for your Xbox One noticeably worse? Is it grainy and not at all living up to the resolution standard that you’ve gotten used to? If so, then there’s a quick fix you can perform to get rid of this problem!

First, you’ll want to return to the user interface screen and go to “settings”. Scroll down and select “display and sound”, then go to “TV resolution” to find the correct resolution display.

For those of you unaware of the proper resolution for your TV, be sure to use your TV’s owner manual for more information. If you’ve lost or thrown away your owner’s manual, then you can find it online as well!

If you still can’t find it, then you might just want to take some time to play around with the different resolutions your system offers. Try the latest firmware, and if that one doesn’t work, then try the second-latest firmware, and so on.

4. System Not Updating 

For those of you that have used the Xbox One for a while, you know to expect an update every so often.

If it feels like your system hasn’t updated in a while, it could be that there’s a problem with the update altogether. Unfortunately, until you get this resolved, you won’t be able to play any games.

To get this fixed, go to the user interface and click on “settings”. Test the connection of your device. If that doesn’t work, then check on the status of the Microsoft server.

For those of you that have an Ethernet cord, you can try to plugin that way. Otherwise, turn off your Xbox One and unplug it for a minute or so. Then replug it in and turn the system back on to see if that fixes the issue.

5. Games Aren’t Installing

If you notice that your Xbox One games aren’t installing or downloading for you to play them, then first try ejecting the disc and reinserting it back into your console.

Check to make sure that your console is still connected to the internet for it to download the most recent updates. 

Try turning off the game console, unplugging it for a minute, then replugging it in and trying to install the game once more. If the problem persists, then you likely will have to return the disc from wherever you purchased it.

Fix These Common Xbox One Issues for Your System Today

While it can be annoying and frustrating to experience Xbox One issues, the good news is that they’re all relatively easy to fix.

For all the more complicated fixes, there are repair shops that can help! Be sure to read this page to learn more about Fruit Fixed and how we can help you.

For more inquiries, please be sure to reach out via our contact us page and we will be happy to assist you further.

PS4 Repair: Should You Do It Yourself or See a Specialist?

Electronics, big or small, are going to wear down. When your favorite console decides to become a troublesome unit and you are uncertain if it is going to make it to your next gaming session. But a PS4 repair doesn’t have to just be for the pros, as there are plenty of options and fixes you can try at home that can solve most of the issues for little to no cost. 

Arm yourself with the proper toolkit and make sure that your next gaming session goes off without a hitch.

PS4 Repair at Home

There are some fixes that you can attempt on your own before having to enlist the services of a repair specialist.

If you are running into trouble it would be a good idea to try these first and see if the issue can be solved on your own.

Blue Line Light

A serious issue is occurring but this does not immediately spell death for the console. But this is something that needs to be investigated immediately and does at times lead to further repair.

The blue light is signaling that there is no output to the television after this failure the console powers off. 

Power Supply

Hold the power on the front of the console until it beeps twice and completely powers down. Fully disconnect the AC cord from the wall and the console. Inspect this for any damages and reconnect.

HDMI Ports

Inspect the HDMI plugs on the console as well as the television. Make sure there is no damage or blocked pins. This can interfere with any signal. Also, if possible, test different HDMI cables as well.

Resetting the Controller

A complete reset of the controller can help with a system that has been stuck in a boot loop. Hold down the PS button on the controller until the main light turns orange. Press and hold it again until it turns white.

Inspect the Hard Drive

Check the Hard Drive for any damage to the drive itself or the wiring. This is a little more invasive as you do have to open the drive bay itself. The process can be done with relative ease, however.

Disc Auto Eject or Not at All

With the PS4 disc, drive media is loaded and ejected using the aid of an internal rubber mechanism. 

The piece can expand and contract depending on the heat of the console as it operates. If the console is running too hot the piece will grow too large and at various times eject the disc in the drive.

There is a manual disc removal method that can be attempted. The steps slightly differ depending on the exact serial-model PS4 you have.

Sony has provided reference materials concerning each of the methods.

Standing the console upright rather than having it seated horizontally has been shown to aid with this issue. This helps with airflow and how the mechanism operates.

Disc Read or Application Error

This will come up as error CE-34878-0 and can potentially happen for both physical disc games as well as downloaded, although less likely for disc media.

There are a few options to address this problem:

Power Cycle

This involves a few steps. The first is powering down the console and unplugging all cords, hold the power button for 30 seconds. 

Let the system sit for two minutes or more and plug the appropriate cables back in and power the system back on.

Database Rebuild

With the disc removed, power down the system using the power button. Hold it until you hear the two beeps. Then hold it again for five seconds and the system will boot into safe mode.

Using a controller plugged in via USB you should be able to select the rebuild option.

Reinstall of the Software

You have a disc but most of the data is still on the console. Find the game on your main menu, with the disc ejected, and delete the game from your console’s hard drive

Reinsert the disc and restart the install process. Additionally, make sure that there are no updates that need to be applied.

Correcting PS4 Network Issues

Out of all of the complaints surrounding the PS4, and consoles in general, network connectivity tends to appear the most. 

A portion of the time it is due to the Playstation Network and their server issues or maintenance. For the times that it is not, there are steps to take to make sure your network settings are in check.

Forget Your Problems

A simple quick fix tends to work many times. A simple refresh of the network settings. “Forget” the network and reconnect to the same network again should always be the first go to.

Update the Router

This process changes from device to device. Each router has approximately the same process but should be detailed with the instruction manual provided by the maker.

DHCP and DNS Issues

If you are having no other concerns with your home network you are going to want to adjust these settings.

Set AUTOMATIC IP, for DHCP HOSTNAME select “do not use” When prompted for the DNS settings you will want to select “MANUAL” and  place the values of “8.8.8.8” and “8.8.4.4”

The standard connection tests will run and momentarily your network connection should be restored

Time to Go to Pros

The at-home fixes haven’t worked, now what options are there to get the PlayStation back in working order.

If the system is still under warranty the process is fairly simple. It can be sent to Sony under their repair service.

Should your console not be under warranty any longer you may have to turn to a third party service. A quote is available from us, for these services, by phone or on-site if you prefer.

Another Day to Game

No longer will a dreaded blue line or a stuck disc signal the end of your beloved console. You have a full toolkit of your own for PS4 repair and those to turn to if you can’t solve it alone.

Follow our blog for help with your console and other tech gadgets. Make sure to contact us today for any repair needs and assistance with Q&A for your PS4 repair or otherwise!