iPad Water Damage: This Is What to Do When Your Device Gets Wet

So you’ve had the unfortunate misfortune of your iPad somehow meeting its worst enemy, water. 

If you are the kind of person who has a mini heart-attack when you actually have iPad water damage you probably find yourself anywhere between panic and despair. 

The most important question you need to know the answer to is: “Is there any guaranteed way that I can get it up and running?” 

The answer is that there is no sure-fire way that will fit all cases. This is because it really depends upon the type of damage that your device has undergone. 

But we will run over the vital first steps that you must take to at least guarantee that you have a chance to get it up and running again. 

Rice, Yes Or No?

Before we get into the first steps we can’t help but discuss the elephant in the room. 

Should I put my iPad in rice and leave it there?

This is something that everyone has heard at least once in their lifetime. So is there any truth to it?

In a word, no. While people may insist that it has worked for them, any mobile technician worth their salt will tell you that this is a bad idea. 

The idea is that the granules will absorb the water molecules through the air however it won’t do this enough for it to effectively reach the internals of your device.

What will likely happen instead is the rice dust which is small enough to penetrate its insides will, if there is enough water inside your iPad, leave a gross sludge on the inside doing more damage than good.

But what about your friend who is instant that it worked for them? If it did then the iPad probably would have worked without the rice bath in the first place. 

This also applies to any advice telling you to use your hairdryer to dry the iPad or anything that blows air into it.

The heat from the hairdryer is extremely hard to regulate and as you know if you have ever left your iPad in the Sun, heat is another enemy of your iPad. If you were to use cool air, this would potentially push water deeper into your device.  

So what should you do?

Ipad Water Damage 101

Firstly, if you’ve only spilled water on it, then your priority should be to dry it as soon as possible. The best means to do so is by using a microfibre cloth. 

Also, you will need to take off the case, along with the SIM card (if it has one) as water can be retained inside.

Next, you will need to visually assess if any water has entered the iPad. This could be through the camera, speakers, lightning port, or home button.

Assessing water damage is hard because apart from the original iPad new models do not possess any LCI’s (Liquid Contact Indicators), unlike the iPhone. But look out for any water visible in any of the aforementioned areas. 

If you had a case covering your iPad and you cannot detect that it has penetrated the home button and most importantly it is already on and working then you may be home and dry!

If it didn’t have a case, or your iPad fell in the water your next steps are slightly different. 

Action To Take If You Have Ipad Water Damage

The biggest issue with an iPad being submerged in water is the potential damage to the battery. Corrosion can happen to any part of the metal inside however once it happens to the battery it is a confirmed game over. 

For this reason, the most accepted guidance is to turn it off immediately. This will avoid your iPad water damage being made worse by the circuits being made to work through its use.

To get the inside as dry as possible, one option to use instead of the rice are silica gel sachets. These are the little sachets that you often find in shoe boxes and anything else that moisture could damage in transit. Most throw them away but there is good reason to keep some handy as you can see. 

The silicon grains are silicon dioxide which draws water molecules towards it via a process called desiccation. This means that it is one of the most effective means to help the process of drying out your phone.     

After wiping off all excess water you can place in a ziplock bag and keep it there for 24 to 48 hours. Placing it there vertically is an advantage as gravity can aid in getting any deeply embedded water out over time.

If you don’t have the silica gel pack to hand, not to worry. Leaving your iPad to dry in any place should be enough if the damage to the circuit boards inside wasn’t critical.

Patience, Patience And More Patience

As you can see patience is your one and only friend and in the case of iPad water damage only time will tell if your iPad will be able to work as before.

The main reason that it can seem to be such a kiss of death to many is that Apple does not cover water damage in their warranty. But it’s also important to note that if you are technically minded enough to open your iPad to assess the damage and help it dry this voids your warranty also.  

Therefore it is always best if you wish to have a proper assessment of the damage leave it to the professionals. Be sure to click here to easily find an approved technician in your area. 

This Is What You Should Do About a Cracked iPad Screen

Did you drop, sit on, or hit your iPad on a hard surface by accident? Is the screen of your iPad now cracked and broken? If you want to learn how to fix a cracked iPad screen, this is the post for you.

Using and looking at a cracked iPad screen can be irritating and frustrating. Before you head out to buy the latest model iPad, you may want to consider looking for a fix for it. Below, we’ve got a guide to guide you to the best way to dealing with having a cracked iPad screen.

Keep reading to learn what you need to do and what you mustn’t do with a cracked iPad.

1. Assess How Bad the Crack Is

The first thing you need to do is to check the crack and know how the iPad cracked. You may have sat on it by accident. You may have dropped the iPad down a flight of stairs or something heavy dropped on the device.

How deep is the crack? Is it a hairline crack or is it deeper? Do you think that the crack might spread over the screen over time?

Small and shallow hairline cracks are not as serious and won’t need immediate repairs. They can feel more like annoyances more than anything – you can live with tiny cracks without too much worry.

However, you may still want to have these types of cracks fixed soon. If you plan to sell your iPad, it’s best to get even the hairline cracks fixed. Deeper cracks on the display need more immediate attention, so try to get it fixed as soon as you can.

2. Handle Your iPad With Care

When you drop your phone in water, what do you do? You take specific steps to make sure the device dries up fast, so the phone doesn’t get damaged further. You also need to take specific precautions when you’re dealing with iPad screen damage.

Keep your iPad from any more falls, even if the cracks weren’t the result of it falling. Any shock on the device can worsen the condition of the iPad’s cracked screen.

Don’t DIY the iPad screen repair. Even attempting to open the back of your iPad can spell trouble for you. It’s better to wait for professionals to take over from here.

3. Check Your iPad Warranty

Is the one-year warranty for your iPad over? If it is, then you don’t have to worry about your Apple warranty. If your iPad is still under warranty, then you may want to consider what repairs are covered by it.

Remember that an Apple warranty doesn’t cover accidental damage. This means you won’t get any help from Apple to fix hairline cracks. Even bigger cracks or a shattered screen won’t get covered by the warranty if it’s a result of accidental damage.

4. Back Up the Data on Your Cracked iPad

Once you’ve finished with all those steps above, the next thing you need to do is to create a backup of your data. It’s a good thing that Apple offers an excellent environment for its devices. The tech giant made it easy for its device users to back up their data with a press of a button.

You can use iTunes or iCloud to back up the data on your iPad. You can also create an iPad backup on your Mac. If you want to create your backup on iCloud, open the Settings app. Tap your name at the top of the screen and then go to iCloud > iCloud Backup.

Enable the backup feature so that your data gets backed up on automatic each day. If the feature is already enabled, check how long ago the last backup was. If it occurred some time ago, tap on the “Back Up Now” button to use the manual iCloud backup.

5. Deal With the Damage Until You Can Get It Fixed

By the end of the 2nd quarter of 2020, 25% of adult media consumers got a streaming video service. You may be one who also spends your free time on Netflix, YouTube, Hulu, or Amazon Prime. Now, you may be anxious about how you’re going to enjoy the latest series that you’ve been binging.

We understand that anxiety and we hear your concerns. Watching comedy shows or dramas can be the best escape from the terrible events around you. If an iPad is all you’ve got, don’t worry because you can get that perfectly clear screen back.

You just need to be patient with your iPad until you can find the best iPad repair service.

6. Have an Expert Check the Damage and Fix It for You

Don’t try to fix the cracked iPad screen by yourself. Even if you know a little about repairing tablets, iPads have a unique internal structure. You can damage internal components that may cause it to stop working.

Instead, let an expert take care of your problem. Look for the nearest Fruit Fixed store near you. If you want to know where to get your iPad screen fixed in the VA area, we’ve got you covered.

Don’t Let Your Hopes Slip Through the Cracks

That ends our guide on how to deal with a cracked iPad screen. We hope you learned the best way to deal with a cracked iPad from this guide. Check out our other guides for more information on how to handle other tech and gadgets.

If you have questions, let us know today!

These Are the Reasons Why Your iPad Won’t Charge

Apple products are renowned for their functionality. This is one of the many reasons why their product reveals get so much attention each year.

Unfortunately, these products aren’t immune to issues. This is even true for iPads, which often only see a casual level of use.

If you find that your iPad won’t charge, there’s a handful of potential causes. Not sure where to start? Don’t worry, we’ve got you covered.

Let’s take a look at everything you need to know.

Outdated Software

In general, many people assume that the reason behind their device not charging has to do with damage to its hardware. While this is true in many cases, it’s not uncommon for iPads in mint condition to encounter this charging issue.

If you haven’t updated your iPad in a significant period of time, the older software that you’re running could interfere with the device’s capability to charge properly. Similarly, the same can be said about devices that have damaged or corrupted software.

For example, attempting to modify your iPad’s functionality by installing third-party firmware (a form of permanent software) could negatively impact this capability.

As you may expect, an iPad that won’t charge properly as borderline useless. So, it’s crucial to prevent user-related software issues if you can avoid them.

Damaged Charging Port

Physical impact on the device’s charging port will lead to a similar fate. This situation is far more straightforward, though, and often occurs immediately after an iPad is dropped, stepped on, etc.

It could even occur while an iPad that’s stored in a bag is being transported.

Damage doesn’t always stem from physical trauma, though. The accumulation of dust, debris, etc. within the charging port could easily prevent the device from functioning properly.

In general, resolving this issue only requires the user to clean out the port if there are visible contaminants. A blast of compressed air often does the trick.

For physical damage, though, you’ll often need to contact a professional. While it’s not impossible to make repairs on your own, doing so will void any warranty that you have on your device.

Damaged Charging Cable

Even if a cable doesn’t have signs of physical damage, there may still be an issue with it. Corrosion, water damage, etc. can all prevent the charger from functioning as it should, leaving you with a device that’s unable to charge.

Although damaged electronics are never a good thing, discovering that the cable is the culprit is one of the better scenarios. This means that you’ll only need to replace the cable instead of making repairs to the iPad itself.

To avoid damage related to overheating, make sure that the charging cable has plenty of ventilation while it’s in use. Using an iPad underneath blankets, for example, is a common cause for cable damage.

Additionally, store the cable properly when you’re not using it. Avoid rolling it up and tossing it in a bag, bending it, etc. 

Improper Adapter

Some users have official Apple cables but use third-party adapters. In general, these adapters will provide the same functionality, albeit in a less efficient manner. 

But, using an unofficial (or improper) adapter can easily lead to charging issues.

Like cable issues, having a problem with your adapter is essentially a minor inconvenience since you won’t need to worry about fixing your iPad itself. However, it’s not ideal, especially for users who need their iPad for work-related projects.

You can check to see if your adapter is to blame for your charging issues by using your cable to charge other devices. If the cable works on the other device, then it’s either the iPad or the adapter.

If you have a second cable, you can also use it with the same adapter. If neither cable works, the adapter may also be at fault. Of course, those who have other adapters can simply use these to charge their iPad to see what kind of results they get.

You should also keep in mind that the power outlet itself may be the root of the issue. So, try using different outlets in your home or office to see if you’re able to charge your device.

How to Fix 

As previously mentioned, it’s possible to make repairs on your own. This would involve purchasing the parts and tools while also educating yourself about how to complete the repair.

As you may expect, though, an amateur can easily make the situation far worse for themselves. Apple product components are typically very sensitive, and it’s not uncommon for even a simple repair to result in damage if you’re not careful.

Instead, consider contacting a professional who specializes in the repair of Apple products. Many people avoid going through Apple itself due to an expired warranty, extensive wait times, etc.

In some cases, Apple may not even be willing to make the appropriate repair.

So, keep this option in mind when looking to resolve your iPad’s charging issue. The sooner it’s fixed, the sooner you can get back to enjoying the device in its full functionality.

iPad Won’t Charge? Handling It Can Seem Difficult

But it doesn’t have to be.

With the above information in mind about what to do if your iPad won’t charge, you’ll be well on your way to handling the situation as efficiently as possible.

Want to learn more about how we can help? Feel free to get in touch with us today to see what we can do.

Troubleshooting Tips on What to Do When Siri Stops Working

Any iPhone user can probably attest to the wonder that is Siri. We may have gotten used to her presence, but we can always be grateful to her when she helps us out.

Siri is incredibly efficient and can help us with our tasks. She saves us time when we need to get things done.

But what would happen if all of a sudden, Siri stops working?

There is a likelihood of this happening. If it does, you want to figure out how to remedy this issue so that you can get her back on task once again.

We’ve created this simple guide on how to troubleshoot your iOS device when Siri stops working.

What to Do When Siri Stops Working

If you notice that Siri isn’t up to her usual self or stops working altogether, you don’t have to worry.

Here’s what you can do to get her back on track:

1. Causes

First, you need to diagnose the causes of why Siri is not working. This may be a simple fix that can get her back in no time.

It can be as simple as you not speaking clearly. If you mumble, have a sore throat, or do not enunciate clearly – Siri may not recognize your commands. If for some reason, you are putting on an accent, she may not realize that you are talking to her.

Other causes can be a poor Wi-Fi connection. If there are any other issues with your iPhone, such as slow performance – this can affect Siri’s performance. If your iOS device is on low battery mode, Siri will be disabled.

2. General Fixing

If Siri still isn’t working, here are some general troubleshooting tips you can take.

The first is to always restart your iOS device. Simply turn it off and wait a minute or two before turning it on. Sometimes, this alone is enough to get Siri running once again.

The next is to check the strength of your Wi-Fi connection. If it is poor, you may have to adjust it separately. If you can connect to a more stable Wi-Fi connection, go ahead and do so.

Another option is to deactivate Siri, wait a minute or two, and then reactivate her. She may start working immediately – she probably needed some rest!

You also need to make sure your Location Services are turned on in your settings. You also need to make sure that Airplane Mode is off in case you had it on previously.

3. Advanced Issues

Now let’s look at some of the advanced issues to troubleshoot to get Siri working!

The first step is to look at the Dictation option on your iOS device. Go to your settings and turn Dictation on if it isn’t already. If it is, turn it off and wait for two minutes before turning it back on.

You also want to check the microphones of your iOS device. If they have gathered dust, you may need to thoroughly clean them before you can expect to use Siri again. If you have a screen protector or cover that obscures the microphones, you may need to remove these in order to have the microphones properly function.

Siri operates on a server. You may have to check in to the Siri Servers to see if Siri is having issues. If so, then you’ll, unfortunately, have to wait for Apple to fix the issues before you can use Siri again.

You can also reset your iOS device’s factory settings. Before you do, make sure that you have a backup of all of your data and files. When you restore your factory settings, everything will be deleted and your iOS device will have to be set up from the start once again. You will get a chance to re-install and set up Siri in the process.

If none of these steps work, then you have two other options:

You can first take your iOS device to a Genius Bar at your closest Apple Store. One of the Geniuses can help you get Siri back on track. You can also use the Apple Support app to connect with a Genius who can help you remotely troubleshoot your device. 

If this option does not work, then you may want to consider getting your iOS device repaired. If you are an iPhone user, then you should definitely consider taking it for repair.

4. Siri is “kind of” Working

Has Siri ever responded to your communique with a text as opposed to speaking to you? We describe this as Siri “kind of” working.

Here’s what you need to look into if this is happening:

First, check if your device is muted. This happens if the switch on the side of your device has been toggled to the “muted” position. All you have to do is toggle it once again and Siri will audibly respond to you.

You also need to make sure that the Voice Feedback feature in Siri’s settings is turned on. Otherwise, she will continue responding via text.  

Siri also operates with a different volume control option. You want to check that Siri’s volume is turned up and is not on mute. 

5. “Hey Siri”

If Siri is not responding to you when you say “Hey Siri,” there are different ways to solve this issue.

Having Siri installed doesn’t necessarily mean that the “Hey Siri” function will work. Go to your Siri settings to set it up. When recording yourself saying “Hey Siri” make sure you speak clearly. You need to, more or less, say “Hey Siri” in this same manner for her to recognize you.

Sometimes “Hey Siri” will not work if your iOS device is locked. It may not also work if your iOS device is lying flat on its front.

Finally, if your iOS device is on Low Power Mode, then the “Hey Siri” function will not work at all.

Siri’s Here to Help

Now that you know what to do when Siri stops working, you can prevent any further issues with her.

To learn more about how to troubleshoot your devices, check out our other content.

Troubleshoot First: What to Do With Common iPad Issues

Over the last decade, Apple has sold 360 million iPads. There have been several generations since the tablet hit the market in 2010.

The more things change, though, the more they stay the same. Every generation of iPad has introduced new features. They’ve also introduced new bugs.

There is good news. Many of the common iPad issues you’ll encounter are easy to fix on your own. If you’re having trouble with your iPad, check out this troubleshooting guide.

Fixing Frozen Screens on iPads

One of the most common iPad issues is the screen freezing. If your iPad has stopped working, it could be due to the apps running on it. It may be overloaded, or you may have malicious apps running in the background.

If your iPad freezes, try powering it off and on. This will sometimes clear the screen.

In some cases, you’ll need to force the iPad to restart to clear the frozen screen. Hold the power button and the home button for 10 seconds, or until the Apple logo appears.

Some newer iPads don’t have a home button. To restart them, press and release the volume up button. Then press and quickly release the volume down.

Finally, press and hold the power button until the iPad restarts.

iPad Won’t Power on

Sometimes, an iPad won’t work because its battery is completely drained.

If your iPad won’t power on, try the instructions above for resetting it. This should reboot your iPad.

If it doesn’t work, it may be because the battery is drained. It’s time to plug your iPad in and let it recharge. In about 20 minutes, the iPad should have enough juice to turn on.

Don’t panic if it still doesn’t turn on. Check to make sure the iPad is drawing power. You can try another wall outlet, and you can usually check to see if the iPad is charging.

Using the original adapter can also help. Other adapters and connection wires may not charge your iPad as efficiently.

iPad Issues With Battery Charge

If you plug your iPad in and let it charge for 20 minutes, and it still doesn’t turn on, you may have a battery issue on your hands.

If you’ve plugged your iPad into a computer, it may not be receiving enough power to recharge. This is why you should use the wall adapter instead.

If the iPad isn’t charging with the original adapter and cable, you should check these items. If the adapter or connection wire is damaged, you should replace them. A faulty connector wire is more common than an issue with the iPad itself.

There are cases where the iPad has an electrical issue that’s preventing proper charging. In these cases, it’s best to get in touch with a specialist. It’s possible to fix electrical issues, so don’t rush out to buy a new iPad just yet.

You might be able to get your iPad to charge, but the battery just keeps draining. This is another common issue. The good news is it doesn’t always mean the battery is cooked.

A rapidly depleting battery can be caused by:

  • Apps that are open or running in the background
  • Poor battery and app usage settings
  • Outdated software, including iOS

If your battery is draining quickly, try force closing apps and restarting the iPad. You should also install updates and reset the battery usage management settings.

If the battery is still draining much faster than normal, try restoring the factory or default settings on the iPad. If the problem persists, it’s time to take it to the specialists.

Wi-Fi Connection Issues on iPad

Most people use their iPads to stream music and TV shows, play games, and access social media. All these activities require an internet connection.

If you can’t connect to Wi-Fi, you may need to do some iPad troubleshooting. The first step is always to make sure your iPad has Wi-Fi enabled.

To check this, check Settings -> Wi-Fi. If your Wi-Fi is on and the iPad still won’t connect, you can try a few tricks to get it to work:

  • Power the iPad on and off
  • Restore the device settings
  • Update to the latest iOS software

It’s also a wise idea to try connecting to another Wi-Fi network. Sometimes, your iPad will be able to connect to other networks without issue.

If you’re having issues with a specific network, tell the iPad to “forget” the network. Restart the device, then try connecting to the network again.

If you’re still having trouble, you might want to check in with your internet provider or a specialist. Your iPad may be incompatible with a router or another device.

Issues With AirDrop and iTunes

Although Apple discontinued iTunes in 2019, many people are still running it. iTunes can create a back up for your iPad, among other features.

Sometimes, your iPad won’t connect to an “unrecognized” version of iTunes. This usually happens when you connect the iPad to a new computer or laptop.

You should make sure you have the latest version of iTunes on the computer. Then restart your iPad. Reconnect and make sure the USB connections are good.

If it still won’t connect, restart the computer or try reinstalling iTunes on the computer.

AirDrop is another app that sometimes causes issues. The most common fix is to toggle the AirDrop share settings to “Everyone.”

If that doesn’t work, you can try turning Bluetooth and Wi-Fi on and off on the iPad. If you’re still having issues, try force restarting the two devices you’re connecting.

If it’s still not working, log in to iCloud again on your iPad. You should also check that your iOS is up to date. Finally, you can try resetting networks.

Get an Easy Fix for Your iPad

As you can see, most of these iPad issues also have fairly easy iPad fixes. Sometimes, though, what seems to be a small issue can be a larger one.

If you’re consistently having problems with your iPad, it’s time to get in touch with the experts. They can help with iPad problems of any size, which can save you in the long run.