To Buy Or Repair Your iPhone, That Is The Question

Are you going back and forth on your decision to repair your phone or buy a new one? 

After the pandemic, iPhone’s weekly screen time reports increased and people are getting concerned. With the lockdowns and travel restrictions, there’s only so much you can do without the internet. This is why people relying on their devices for working from home, online schools, and staying updated. 

It’s quite troubling and concerning when you’re having troubles with your phone right now.

Having problems deciding whether to buy or repair your iPhone? Don’t fret, we’ve got a simple yet informative guide to help you! Let’s talk about the top reasons and ways on what to do for making an informed decision:

Cost of Repairing Versus Buying a Phone

The total repair cost will vary depending on the specific model and feature included. The same goes for the severity and the nature of the damages in your current iPhone. You can expect the expenses of more than $30 to $490 or even higher.

Of course, iPhones will be expensive from a flagship store with prices between $399 and $1,399. In third-party and online retailer stores, the prices will be more forgivable and affordable in your pocket. The price ranges from as low as $99 to $999, depending on the model and defects on the phone itself. 

When to Repair Your iPhone

For the most part, simple iPhone fixes are much cheaper and efficient rather than buying a new one. This is especially true when the issues are easy to fix within a few hours of waiting. The only thing you need to worry about is the potential costs of the repair. 

If you’re worried about it, there are different ways to offset them and why you should not fix it yourself:

Check Your Phone Warranty

Buying an iPhone and other Apple products come with a (1) year limited warranty. Read the phone warranty to check if you can be eligible for hardware repair coverage at no charge! It should state the specific types of damages covered and not covered in the warranty.

Do you have AppleCare+ protection? It offers extra 2 years of warranty with a replacement service program. This also includes tech support, theft, accidental damage, and loss coverage. 

The protection prices may vary depending on the device. Each iPhone screen repair cost about $29 and $99 for the other types of damage.

Go to Your Local Independent Repair Shop

Apple is always known for restricting third-party shops and control for iPhone repairs. They announced a new program allowing a cheaper repair option for out-of-warranty devices. The repair shops will get trained and provided authentic parts by Apple themselves.

You don’t have to worry about wasting your money on fake iPhone battery replacement anymore! At the very least, this is true as long as you go to the authorized service providers. It’s no secret independent repair shops are usually more affordable than official Apple stores, with or without a warranty. 

Do Not DIY Repair Your iPhone

Do you have enough knowledge and experience doing fixing common iPhone problems? If you don’t, DIY repairs may not be for you and you should leave it to the professionals. Doing it yourself is never a good idea because iPhone devices don’t have any removable parts.

Problems such as cracked screens and software problems may lead to unwanted damages. You need to consider the cost and finding the specific tools needed to disassemble the parts. Taking the time and energy on figuring out how to repair the type of problem you’re having at the moment. 

When to Buy a New iPhone

When in doubt, there’s a good rule of thumb for the never-ending ‘buy or repair’ debate you can count on. Make sure to calculate the total cost of repairing first. If it reaches way more than half the cost of replacing the newer phone model, repair might not be the best option. 

Take a look into some of the best reasons why buying a new phone is in your best interest:

Repair and Maintenance Is Too Expensive

How many times have you tried to repair your phone? Once or twice visits to the repair shops are pretty normal, but anything more than that is a waste of your time and money. 

Yes, a single repair may prolong the lifespan of your iPhone by several months. However, it doesn’t matter that iPhone or iPad screen repair cost is cheap in the long run. If you’re always going to the repair shops to fix it, it will eventually add up and hurt your wallet. 

Broken Beyond Repair

Never mind the total costs of the maintenance and repair of your iPhone. How old is your current phone model? Can you still use it without the phone restarting or freezing at random times? 

Modern devices nowadays only last on an average of 2-3 years. After the expected lifespan, you’re more likely to experience signs of slowing down and damages. You can consult with a professional technician if your iPhone is a lost cause, to be sure. 

You’re Overdue for an Upgrade

There are a lot of newer iPhones for sale with great features out there! Apple even released some of the best phone models and upgrades this 2020. No need to hold on to your old iPhone, especially when the version of your operating system is no longer working. 

Enjoy better features like longer battery life, a powerful camera, and better processors. With the new phone at your disposal, you can still use your old phone for backup and emergencies. It’s also possible to sell or trade it online for a small discount and pay off your phone. 

Should You Buy or Repair Your Old iPhone?

Here are some of the considerations of whether to buy or repair your iPhone is the right choice. Be sure to think about it hard before committing to any decision.

Are you thinking of having your phone repaired, instead? We offer smartphone repairs for any brand! Select a location and get in touch with us today!

7 iPhone Maintenance Tips to Implement

Want to know how to keep your trusty iPhone by your side ’til the end of time?

Well, you don’t have to be a certified Apple Genius to learn how to do maintenance on an iPhone. As long as you follow basic tips to keep your phone in great shape, you can prolong its life and keep its performance high. Your iPhone won’t last forever, but it can definitely last longer than you’d expect it to.

Keep reading for some key iPhone maintenance tips you can put to use today!

1. Charge Your Phone!

Are you the kind of person who gets distracted and lets your phone die before recharging?

Well, now might be the time to change that habit. Keeping your phone within the middle range of charging levels will help keep your battery as healthy as possible.

2. Close What You’re Not Using

Your iPhone likely has multiple applications and browser pages open in the background whenever you use it. So every so often, do your phone a favor and exit all the apps you won’t need to use for a while.

And close any Safari tabs you don’t need to use anymore. It might not seem like a big deal to have these “dormant” pages open, but it can affect your phone’s performance. Once you close those extra applications and tabs, you might notice your phone running better than before.

3. Delete What You’re Really Not Using

If you don’t think you’ll need to use an app ever again (or for the foreseeable future), go ahead and take it off your phone. This might feel scary, but it’s not a big deal. Once you’ve bought or downloaded an app, you can always re-download it even after deleting it from your phone.

There’s even an iPhone setting that will do this for you. If you go to “Settings” on your phone, you can find an option that will offload apps you haven’t used in a while. You’ll still see them on your screen, just offloaded—so don’t worry, you won’t forget about them completely if you don’t want to.

4. Try Not to Strain Your Phone’s Storage

Every iPhone comes with a certain storage limit, but this doesn’t mean you should use up all that capacity when you get a chance.

When you get to the limits of your storage capacity, you might start to notice problems with your phone’s performance. This goes beyond the app cleaning of the previous step. If you’re like most people, the main things taking up space on your phone will be photos, videos, audio content (like podcasts), and messages.

So if you want to get a head start on managing your storage, you can practice downloading the important things on a computer or hard drive every so often. You can also upload them to an online storage service or cloud, like Apple’s iCloud.

Once you’ve got your photos and other items backed up, you can delete them from your phone. Doing this regularly will ensure that you’re not making your phone strain to keep all your media.

5. Get a Case

This is more of a physical way to protect your phone.

A simple case can help prevent damage from falls and other accidents. If you want another layer of protection, you might be interested in a waterproof or shockproof case. These are usually clunkier, though, so there’s a bit of an aesthetic trade-off.

For the screen itself, you can get a screen protector. This will protect your phone from scratches and breakage. And if the screen protector gets damaged over time, you can just replace it (rather than going for expensive screen repairs).

6. Temperature and iPhone Maintenance

Have you ever noticed your phone struggling in hot or cold weather? That’s not your imagination.

iPhones, like most pieces of technology, are designed to operate at a certain optimal temperature. If you subject your phone to very hot or cold conditions, you could be messing with its proper functioning.

The good news is that you can make a big difference just by making simple decisions. No one’s saying you need to keep your phone in a temperature-controlled glass case all day. But what will help is keeping it in the shade rather than in the path of direct sunlight.

And when it’s super cold out, you might want to cut down on the outdoor texting and scrolling if you can. Your iPhone will likely be happier in your warm pocket until you get to an indoor spot with heating.

Another tip for cold weather is to warm up your iPhone before trying to charge it. If you plug it in while it’s cold, you might end up doing damage to the phone’s battery.

7. Do Your Regular Updates

What’s the point of iOS updates?

The flashiest thing about them is their new features. From cool emojis to new settings, iOS updates give iPhone users new things to play with every time a new update comes out.

This might lead you to think you can just opt out if you don’t want those new features. Maybe you’re afraid of change! That’s alright, but you should know that iOS updates are about more than just the fun parts.

The team at Apple is constantly searching for bugs in the operating system. If they find anything, they’ll correct it in the next iOS update. So if you want to keep your phone in tip-top shape, do your updates when they roll out!

The nice thing about iOS updates is that they keep any iPhone model up to date even if the hardware is older. So whether you’re doing iPhone 6 battery maintenance or working with the new iPhone 12, operating system updates can keep everything running smoothly.

…And If All Else Fails, Call Us!

iPhone maintenance is something you can work on every day as a responsible and savvy user. Remember to back up and delete photos, close unnecessary things running in the background, and do your updates.

But at the end of the day, things happen. If your phone goes haywire or starts slowing down out of nowhere, just give us a call—our number’s (804) 698-0004, or you can call us right from our website.

Our team is ready to help you out! You don’t even need an appointment.

7 iPhone Warning Sounds to Be Aware Of

Is your iPhone making a weird sound? Are you worried your phone might be broken? Are you just annoyed by all of the loud warning sounds waking you up?

You’re not alone. About one-third of Americans break their phone each year, and a portion of these breakages will cause weird iPhone warning sounds.

Let’s go through iPhone warning sounds so you can identify them when they come up.

1. Government Alerts

Sometimes, you may get a loud, annoying alert that you just can’t turn off. There’s a good reason for these. Your local government may have sent out an alert, to notify you of something urgent. This can be an Amber Alert, a weather event, pandemic-related, or another emergency activity.

These alerts may be irritating, but they’re important to keep us safe. However, you can turn them off, should you feel the need. In the notifications settings in your phone, go to Government Alerts and switch them off. 

2. Emphasis Notifications

Sometimes, Apple adds new sounds to its phone repertoire. That may startle you when you’re not used to these sounds. For example, with the iOS 13 update, Apple added new sounds for Tapback notifications (so, when some reacts to one of your iMessages).

Unfortunately, these notifications can’t be turned off just yet, but hopefully Apple will add that functionality in the near future. 

3. Random Chirping Noises

It happens, sometimes your phone will get buggy. Some users have experienced random noises erupting from your phone, for no discernable reasons. To stop the noise, try clearing your browser history and cache in the Safari application.

If that doesn’t work, try updating your iPhone to the newest iOS. You might simply be getting feedback from an outdated application. 

4. No Sounds

Are you simply getting no sounds at all from your iPhone? This is a common bug, and there are a few ways to correct it easily. First, try restarting your phone. You can also try turning your ringer sounds all the way on and all the way off again a few times, which can help reset the issue.

Reset all of the settings on your phone to make sure you haven’t accidentally turned all of the sound on your phone.

Next, make sure that the Do Not Disturb function a few times. Disable Bluetooth, which can cause interference with other aspects of your phone’s performance. Make sure that there’s not a third-party application interfering with the sound on your phone.

You can restore a backup version of your iPhone information, just in case there is a software issue with your cell phone.

Double-check and make sure that there’s no garbage or other debris stuck in any of the connectors in your cell phone. If none of these things work, try plugging your headphones into your phone; you may be having an issue with your phone’s speaker.

Unfortunately, if you’ve damaged your phone’s speaker (for example, with water damage), you may need a replacement. There are many places to get replacement iPhones for a low cost.

5. Phone Sound Interference

Sometimes, you might just be getting interference when you’re making phone calls. This is actually a pretty common problem, that happens to a lot of people. The phone Noise Cancellation feature on your iPhone can cause interference which makes it hard for you to hear people on the other side of your phone calls.

This is a pretty simple problem to resolve – just turn this feature off! Go to the settings section in your phone, and click the Accessibility section. Once there, scroll down to Phone Noise Cancellation and turn it off. Voila!

6. Static Noise Coming From Your iPhone

On occasion, software issues can cause static noises to come out of your phone. In order to solve this problem, you’ll have to restore your iPhone. You can get a phone repair technician to do this for you, or you can try it out for yourself. 

First, make sure you create a backup of everything on your phone. This is very important, since the restore process will wipe all of the information out of your phone. Connect your iPhone to a computer with iTunes installed. You can then try out a soft restore, a hard restore, or a DFU restore

If you suspect your phone may be physically damaged, especially if you think it may have water damage, do not attempt a DFU restore. This can cause your phone to fail entirely, and make it impossible for your phone to start again. Instead, stick with a soft restore and contact a phone repair company if the problem persists.

If none of these restores solve your problem, the static is likely the result of a hardware problem rather than a software problem.

7. None of the Above

Are you getting weird noises on your phone that don’t fall into the categories on this list? You might be getting notifications for an app you don’t regularly use, and you might have turned off the banner notifications but not the sound. Go through your notification settings, and keep your eye out for anything that looks unusual. 

These iPhone Warning Sounds Are Just the Beginning

Now that you know about iPhone warning sounds, it’s important to be aware of other technical issues surrounding your phone.

Does your phone need to be repaired? Are you looking for a new device? Make sure that you contact us today.

Our low-price guarantee will get you the best deal in town!

The Ultimate Guide to Apple iPhone Troubleshooting

Apple sold 15 million iPhones in the second quarter of 2020, giving it nearly a 50 percent share of the smartphone market in the U.S.

While many of those buyers were people upgrading from old models or buying their first iPhone, some of them were people who were having trouble with their current phone and bought a new one to “fix” the problem.

That seems like an expensive solution, doesn’t it? Let’s look at some Apple iPhone troubleshooting tips that can help you avoid the cost of a new phone sooner than necessary.

The First Step for Apple iPhone Troubleshooting

An iPhone is ultimately a computer like the one sitting on your desk at home or the office. It looks and operates differently but when you boil it down to the components inside, it’s not as different as it seems.

If you’ve used a computer for any length of time, you likely know that sometimes the best way to fix a problem is to reboot it. That same tip applies to iPhones.

If something isn’t working quite right, sometimes all it takes is a restart to get everything sorted out. The process varies depending on the model of iPhone but every generation has a simple way to restart the phone.

Your iPhone Isn’t Charging

There’s nothing worse than grabbing your phone when you head out the door in the morning and seeing that it didn’t charge overnight, even though you had it plugged in.

If your iPhone isn’t charging, try a different cable. With the cable getting plugged and unplugged so often, they do eventually break down. If a new cable still doesn’t charge the phone, try swapping the power block or USB port it’s plugged into as well, just to be safe.

If you still have trouble after those steps, it could be a problem with either the battery or the charging port on the phone. Fruit Fixed’s iPhone repair service can help with either problem.

Short Battery Life

iPhone batteries wear out over time. The most obvious side-effect of this wear and tear is shorter battery life.

If your phone isn’t lasting as long on a charge as it used to, you can check the battery health in Settings to see how worn down it is. Open the Settings app then tap on Battery > Battery Health.

You’ll see the maximum capacity of the battery, relative to when it was brand new. You’ll also see the current performance capability based on the battery health. Once the capacity drops below a certain point, iOS starts to throttle (slow down) your phone to help extend the battery life.

If your battery is getting a bit long in the tooth, Fruit Fixed can help. We can replace the battery on all models from the iPhone 5 forward so it will hold a charge like the day you took it out of the box.

iPhone Won’t Turn On or Extremely Short Battery Life

There are a couple of unique situations that we should mention related to the first two Apple iPhone troubleshooting steps — charging problems and battery life.

If your iPhone won’t turn on at all or the battery life is extremely short, as in only a couple of minutes before shutting down, it could be a temperature problem. If you use your phone in extremely hot or cold environments, it can temporarily affect the battery.

If that’s the case, take your phone to somewhere with a more normal temperature. Once it adjusts to the new environment, it will likely work fine again.

Cracked or Shattered Screen

A cracked or shattered display is one of the most common iPhone problems. This is one problem that a simple restart isn’t going to fix though.

If you drop your iPhone or do something else that cracks the screen it may or may not still be usable. Sometimes you can still tap and swipe but the crack makes it hard to read the display. Other times, nothing works at all.

You should consider replacing the screen even if it seems to be working fine though, especially if it’s more than a simple crack. Piece of the glass can fall out and expose sharp edges which can be dangerous when you’re swiping your finger across them.

Fruit Fixed offers screen replacement services for models from the iPhone 5 forward for much less than it would cost to buy a new phone.

Can’t Install the Latest Version of iOS

Apple typically releases a major update to iOS (the iPhone operating system) every year when new models of the phone come out. They also release minor updates throughout the year.

It’s a good idea to keep your phone up to date so you have the latest security patches and you get any new features they add. Sometimes you’ll run into trouble installing a new version of iOS though.

There are two common reasons for this:

  • Your phone doesn’t have enough storage available
  • The new version doesn’t work on your phone

If you don’t have enough storage available for the iOS update to install itself, you’ll get a message during the update process. The only solution here is to delete some apps and data to free up enough space. Sometimes restarting your phone will also help since it deletes some temporary data during the restart.

Apple is one of the best smartphone companies for supporting older models. They usually support iPhones going back 4 or 5 generations with each new major iOS release.

Eventually, they have to drop support for older phones because they don’t have enough processing power, memory, or some other feature needed to run the new version.

If that’s the case, there’s nothing you can do besides upgrading to a newer phone. That doesn’t mean you have to buy the latest model though.

Fruit Fixed sells a range of older models of iPhone, letting you upgrade to a better device for a much lower cost than the latest flagship model.

Affordable Help for iPhone Problems

Once you go through these Apple iPhone troubleshooting steps, you’ll know if it’s something you can sort out yourself or if you need some professional assistance.

If the problem goes beyond a do-it-yourself fix, Fruit Fixed can help. We offer a range of affordable iPhone repair services to get your iPhone back in top working condition.

Get in touch with us today to find out how we can help.

5 iPhone Battery Life Tips for Cold Weather

As the iPhone continues to grow in popularity, some users became concerned that the phones weren’t durable enough to last more than a few years. When the iPhone 11 came out, some of those fears were assuaged as the brand announced they’d used the most durable glass on the market. 

While you may not have to worry about cracking your screen, there are still some concerns about the iPhone battery. One thing some users are alarmed to discover is that their phone “bricks” in low temperatures.

We’ve put together a list of iPhone battery life tips that will help preserve your battery longer. Now, we’re going to talk about the dreaded bricking and what to do when it happens.

Read on to learn the five best iPhone battery life tips for cold weather.

1. Understand What Bricking Is

Bricking occurs when an iPhone’s software locks up or becomes impossible to use. If your phone is bricked, it means that there’s something wrong internally while the hardware is perfectly fine. 

There are a lot of ways that your iPhone can become bricked. For example, if you disrupt an update or try to jailbreak the phone in order to install third-party software, you may cause the phone to brick. One writer even found that by setting the date on your iPhone back to January 1st, 1970, you can cause your phone to brick forever!

Fortunately, most of the time bricking is temporary. Extreme hot and cold temperatures can produce a similar effect by causing the battery to go haywire, an issue that tends to resolve itself. Basically, the iOS system starts behaving in a way that is designed to preserve the battery but actually causes the battery to drain itself. 

2. Recognize the Signs of Bricking

One of the most important iPhone battery life tips is that you should learn what your iPhone battery is doing and why. The way you should react to a broken charger port, for example, is different from the way you need to react to bricking caused by low temperatures.

When an iPhone bricks from cold temperatures, you’ll find that it shuts down on its own at an unexpected time. You might be using it and happen to notice the 50% battery life icon in the top right corner. Of course, at 50% battery life, there’s no reason for an iPhone to die–but a bricked phone will, no matter how charged the battery appears.

When you try to turn a cold iPhone back on, you may get the Apple logo as the phone attempts to boot up. Chances are, it won’t get much further than that before it shuts down again. Finally, you’ll probably get the blitzed battery symbol indicating that you need a charge.

3. Keep Your Phone Warm in Low Temperatures

The best way to deal with a bricked phone is to prevent it from ever reaching that point. If you know that you’re heading out in near-freezing or below-freezing temperatures, make sure that your phone is prepared.

First, make sure that you’re using a solid, quality case. Brittle plastic cases don’t do much for your phone in general and certainly won’t keep the phone warm on a cold day. Instead, you’re going to want a more durable plastic or silicon case.

Second, try not to take it out of your pocket much. In fact, if you have a pocket close to your body, that’s where it should stay. A good place would be a pants or breast pocket that is covered by a jacket. 

The less you expose your phone to the cold temperatures, the less likely it is to brick. If you’re dying to take a photo or listen to some tunes, use your phone as fast as possible before putting it back in a warm location.

4. Don’t Plug Your Phone In When It’s Too Cold

As we mentioned earlier, a bricked phone may show you the blitzed battery symbol, prompting you to plug your phone in. It is imperative that you don’t plug your phone in while it’s still too cold to operate.

Lithium-ion batteries can be finicky. If you try to charge them up when they are below their functional temperature, you can cause permanent damage. 

Rather than reaching for the charger right away, give your phone some time to warm up. It’s not uncommon for iPhones to turn back on by themselves after appearing to die from cold temperatures. Even if this doesn’t occur, leave your phone in a warm place for at least twenty minutes before plugging it in.

5. Don’t Panic

People tend to see an iPhone that won’t turn on and assume that it has kicked the bucket for good. Don’t go online and immediately order a new iPhone if, in actuality, your phone is just bricked. 

Follow our steps first. If they don’t work, then you may be in need of some repairs. If that’s the case, Fruit Fixed is at your service!

Learn More iPhone Battery Life Tips and Get Repair Help

As we head for the long, cold months of winter, don’t let a bricked phone bring you down. Our iPhone battery life tips are designed to help you protect your iPhone battery from all sorts of conditions, including freezing temperatures. 

Looking for more ways to give your iPhone the longest shelf life possible? Take a look at more of our blog posts and find out everything you need to know about taking care of your iPhone. 

Does your iPhone require a little more TLC than you can give it? Give us a call or find out more about the repair services we offer.

iPhone Charging Port Not Working? Here’s What You Can Do

It could happen to anyone. You’re plugging in your phone for the night with an alarm set for work, but in the morning… silence. Somehow, your iPhone didn’t charge overnight- your iPhone charging port is not working. What happened? And how can you fix it?

There are plenty of simple solutions that won’t break the bank.

Checking the Charging Cord

One simple repair you can make is by checking the cord itself. Is it damaged?

If there is no apparent issue, try cleaning both sides of the port with a dust rag; any dust or debris on the outside of the cord could be causing the issue. 

If this doesn’t help and the iPhone charging port is not working, you can also try cleaning the inside of the port with a dry rag as well. Once this is done, try plugging it in again.

If none of this works, there is a quick and easy test to find out if the problem is your charging cord.

If you have another cord available, plug it into the same outlet and give it a test- if this one works, great! Now you know the problem. 

If you don’t have a spare available, or if it also doesn’t work, you can always purchase a new charging cable instead. 

My Accessory Isn’t Supported?

Receiving an alert such as “this accessory isn’t supported” is a surefire way to know that your charging cord is experiencing issues. 

If cleaning the device doesn’t help, then a soft restart of your iPhone might be needed; this can clear the alert and fix any issues. 

Should that not help, either, making sure you have the latest installation of iOS is another possible solution. This can be done by going through settings > general > software update to install the latest version. 

This fix will require you to be connected to WiFi, and will require you to have your iPhone plugged in for the duration of the installation. 

Let Your Phone Charge Longer

It may seem obvious, but in an age filled with technology, it’s easy to get impatient.

If you aren’t giving your phone the time it needs to charge properly, especially if it recently died, then you may be losing power much faster than expected.

Allowing your phone to charge for longer periods of time is an easy solution.

Changing the Power Source

If a new charger cord doesn’t work, try changing the outlet you use. 

If you are using an adapter, switch to a new one; if you are using a power strip, ensure that it is on and working properly, or switch to a new one; or move to a new outlet altogether. 

Similarly to your charging cable and charging port, an outlet can become bogged down with dust and dirt. Moving to a new location is an easy way to detect the problem.

Cool Down Time

Should your phone still be struggling to keep its charge after the above fixes, a more in-depth look of your phone might be needed. 

If you use your phone often, then the battery may be overheating. By taking breaks from your phone, as well as keeping it out of sunlight in cooler areas, you will be able to maintain your phone’s battery life.

A clear sign that your phone may be struggling with overheating is that it won’t be able to get past an 80% charge. This is due to a feature in iPhones that prevents them from becoming too warm, leaving them without a full charge. 

The best temperature for your iPhone to keep it from overheating it between 32-95 degrees Fahrenheit (0-32 degrees Celsius).

If your battery continues to suffer even after allowing it to cool down, the battery itself may need replacement or repair. There are professional companies that will repair your iPhone battery for you, or you can go directly through Apple and have a new battery installed.

Remove Your Phone Case While Charging

iPhone cases are handy, sure, but they can also be big and bulky. Sometimes it can prevent your charging cable from plugging in properly.

By removing the case, not only will you give the cord easier access, but you will also prevent your phone from overheating inside its case. 

Restarting Your Phone

Sometimes, all your iPhone needs is to shut down for a bit. By restarting your phone, this could allow it to fix its issues internally. If a regular restart doesn’t help, then a hard reset may be required. 

Hard Reset

In the case that your phone has died and won’t get a charge, or if none of the above solutions are working, a full reset could be needed. In this situation, you have a few options for the hard reset. You could either:

1. Reset your phone manually. The steps for this are: press and release the volume up button: press and release the volume down button: and press and hold the side (power) button until the Apple logo appears. 

or

2. Connect your phone to your computer for repairs. Once your phone is plugged into your computer, you can open iTunes and follow the above steps. Hopefully, you will get the option to Restore or Update your iPhone; if so, select update to install iOS without losing your data. 

After resetting your phone, leave it to charge for at least 30 minutes.

Contact Apple for Additional Assistance

 If none of this helps, you may need to contact the Apple store for additional assistance. 

By sending in your phone, they can give you more solutions to fixing your iPhone without losing your data. 

Have Other Repair Tips?

Hopefully, these tips helped you get the support you needed. There are plenty of different ways to fix your phone cheaply and quickly!

Did you learn something new? Is there a tip for improving your phone’s battery life that we forgot?

We’d love to hear your suggestions! Leave a reply and share your ideas for iPhone repair, and any issues you are having.

For more technology tips and assistance, you can read our blog and get more tips for smartphones and tablets. 

How Long Does an iPhone Last on Average?

What’s the most expensive iPhone you ever bought?  

If you plan to purchase the latest one with all the fancy cameras and the 500+ GB of storage, you’re looking at a price tag of $1,450 for the new iPhone 11 Pro Max.

That number might make you want to stick to your old iPhone.

Even though buying the latest iPhone is trendy, many consumers struggle to justify the cost with the benefits. It’s a nice phone, but how many years can it actually hold up?

Or, if you want to cling to the iPhone you already have, how long does an iPhone last when you’ve had it for a while?  

Whichever iPhone you’re looking to buy or hold onto, here are some factors that’ll help you understand how long your iPhone will actually last.

1. Active Users and iPhone Lifespan

Apple CEO, Tim Cook, reported that there were 1.3 billion active devices in 2018.   

In the fourth quarter investor conference call, Cook reported that this number was the most important metric of Apple’s business stability. 

Understanding how many Apple devices are currently active is the most direct answer to how long consumers have used those devices.

In 2019, those 1.3 billion active devices rose to 1.4 billion. Of these active devices, 900 million are iPhones. This number has only grown because in 2020, there are currently 1.5 billion active users.

Since 70% of the iPhones included in this number run on iOS 13, many of them could be as old as the 2015 iPhone 6s. This is the oldest phone that is compatible with the iOS 13 software. 

So, looking at these numbers, is it even possible for the 2015 iPhone 6s to last 5 years?  

2. So, How Long Does an iPhone Last? 

Apple uses lifespan assessment models to determine the service life of their products. The “years of use” that determine service life vary depending on the product.

Apple states that three years is the standard period of time that constitutes “years of use” for iOS models, such as iPhones.  

OS devices such as Macbooks, on the other hand, serve an expected four years.   

Remember, these are only model-based assessments. While they attempt to simulate real customer use, results can vary depending on your personal use. 

In fact, Apple asserts that most of their products last longer than these expected service lifespans since they’re primarily used as models. 

So could your iPhone actually last 5 years? 

The short answer is yes, but it depends. 

3. What Trade-Ins Tell You About iPhone Lifespan

When you look at the mobile phone trade-in industry, customers exchanged older phones for newer ones after just a few years of use. 

In 2017, the average age of a traded-in device was a little over 2.5 years. Then, in 2018, that number climbed to 2.8 years.  

So you could say that most iPhones last at least 2 years, but start to decline towards the end of those two years.

As of 2018, iPhones are still the most traded mobile devices. While the top five traded devices have all been various iPhone generations, the iPhone 6 ad 6s, have topped the list.  

Since their 2014 and 2015 market debut, the iPhone 6 and 6s series are the oldest iPhones with the most trade-in activity.     

4. iPhone Performance Decline 

Apple’s market cycle introduces new devices more frequently than consumers upgrade to a new Apple device. 

This means that although it’s trendy to sport the latest iPhone, Apple consistently refreshes its market to compensate for the demand. 

But here are the telltale signs of performance decline that are commonly seen in iPhones.

Battery/Taking Charges

Declining battery is one of the most common iPhone problems that users experience. After all, if you can’t carry your iPhone around without worrying if it will die in the next couple hours, it’s not exactly a mobile phone anymore.

Battery life is determined by the operating system efficiency, the chip’s competence, and the actual battery hardware installed within the phone.  

Apple newly introduced a new battery life reporting model that uses video playback to measure the charged lifespan. 

The iPhone 6s is one of the older models used for this reporting and shows 11 hours of video playback. Note that this is internally stored content, not streamed content from the internet, which significantly consumes more battery. 

Apple battery is designed to retain up to 80 percent of its original capacity at 500 complete charge cycles. 

You’re probably not counting your charging cycles up to 500, but once you’ve had your iPhone for about a year, it’s more than possible that you’re starting to lose charging capacity.  

This is why frequent charging slowly contributes to the decline of your iPhone. 

Storage

Many iPhone consumers use Apple’s iCloud services to back up phone data to a cloud and open up more space on the phone. 

If most of your storage is mostly composed of apps or operating system updates with data that doesn’t transfer to the cloud, and you still don’t have space, then you’ve probably maxed out your storage space. 

The solution is often to get the newest iPhone, which Apple almost always packs with increased memory capabilities. 

Lack of storage is an indication that you need to upgrade. If you can’t install the latest iOS update, then you probably don’t even have 1-2 GBs of space left. 

Operating system updates are meant to be small but if you have limited space, they can seem large. 

Sometimes these updates are required for basic functions like using certain apps or iCloud services. If you’re unable to install OS updates, you may not have access to some basic features on your phone that you could access before.

Spontaneous Shutdowns

Sometimes phones automatically shutdown without even prompting it with the off/on button. If your battery life and your phone’s hardware is decent, you may be wondering why spontaneous shutdowns happen at all. 

In 2017, Apple asserted that random shutdowns were still somewhat tied to battery-related issues. Even if your older iPhone still takes a decent charge, the battery itself is not sophisticated enough to operate with the efficiency that matches the software.  

This means that while software updates are intended to improve the operating system, new software strains older batteries. To preserve its electronic components and keep from catching fire, the phone may shut down altogether. 

How Long Does an iPhone Last? Can You Get More Service Life?

If you’re still asking how long does an iPhone last, the answer may be a little more complicated than you thought. 

iPhones are built to last, but like any piece of technological hardware, they can deteriorate and face performance decline.  

However, sometimes they just need a bit of maintenance to get them up and running again, and we can help with that.  

Whether you need internal, hardware, or battery repair, we can help you get more service life out of your iPhone.

To get started, choose your iPhone generation and find one of our service locations in your area!   

7 Pro Tips to Getting More Phone Storage on Your iPhone

You’re trying to download a new app on your smartphone, but you get the dreaded message that your storage is full.

How is it possible?

Our smartphones can quickly use up all available storage space before we know it. Experts recommend the ideal phone storage to be between 32-64GB, but even that can go fast with lots of videos, apps, and photos.

If your phone storage is full, all hope isn’t lost— there are a few tips you can try to free up space. Keep reading to find our seven pro tips to get more space on your iPhone or Android.

1. Clean Out Unused Apps

Often, apps are taking up large amounts of our phone storage space. By deleting unused apps, we can free up much-needed space.

Before you start deleting, it’s helpful to see which apps are taking up the most storage. To check on your iPhone, go to Settings, General, then iPhone storage.

It tells you exactly how many GB are used, along with a helpful graph of how much is taken up by apps, photos, etc.

Scroll down and you can read how much storage is taken up by each app on your phone. Large apps that hold a lot of data, such as Facebook and social media, tend to take up a lot of space.

If there are any apps you no longer use, or you can live without, delete them. You can always download it again in the future if you need to.

2. Delete Text History

If you’re wondering how to get more phone storage, you may not have considered your message history. iPhones automatically save our entire text message histories from each person or group, going all the way back to when you purchased your new phone.

You can delete your history by opening up messaging and pulling a conversation to the left — this will bring up the option to Hide Alerts or Delete.

If you’re not quite ready to let your message history go, at least review them for large attachments, like photos or videos, that are taking up too much space.

You can do this through iPhone storage, then click on Review Large Attachments.

If you’ve accidentally dropped your phone while trying to free up storage, don’t worry — we provide smartphone repair for iPhones and Android.

3. Save Your Photos Elsewhere

One of our tips for getting phone storage availability is to store your photos elsewhere.

We tend to keep photos and videos in the camera roll of our phone, which eats up internal storage.

You don’t want to delete your precious photos, but you should store them elsewhere to save space.

If you use Apple’s iCloud, that’s a great option. Otherwise, there are plenty of great cloud photo storage options that are easy to use and free. These include Dropbox, Google Photos, and OneDrive.

4. Free Up Storage Space By Clearing Your Browser’s Cache

As you move from website to website on the internet, your phone’s memory is remembering each page.

Over time, this takes up valuable storage— as does having dozens of browser windows open! When you search for something on Safari, it usually opens it in a new window.

To save space, get in the habit of shutting each window after you’re done, otherwise, you’ll have a lot of unwanted windows taking up space.

Give yourself more space by clearing out your browser cache. You can do this by going to Settings, Safari, followed by Clear History and Website Data.

5. Delete Unwanted Music

Music and songs can take up a surprisingly large amount of space on your phone. To get more space, go through your music library and delete any songs you no longer need.

Even better, delete all of your music and switch to a music streaming service like Spotify. It gives you access to millions of songs without having to have them all saved on your device.

Streaming apps are free or low-cost, so they also work out to be a better value compared to purchasing individual songs from iTunes.

6. Avoid Downloading Movies and Shows

Movies and shows are huge files, taking up even more space than music. Although having shows to watch on your phone is great for the morning commute, it will quickly fill up your storage.

After you finish watching a show or film, delete it from your storage to save space. Or, switch to a streaming service like Netflix or Hulu to avoid large downloads directly onto your device.

If you still don’t have enough space, it may be time to upgrade and check out phones for sale.

7. Only Save HDR Photos

Most newer versions of smartphones save your photos in two versions— both the normal and the HDR.

HDR stands for high dynamic range. Your phone takes several photos in rapid-fire and then blends them together into one final image. This creates a more interesting image with greater contrast and depth.

You probably don’t need to save both HDR and normal photos. HDR photos take up more space but are better quality photos. You may prefer to save these, but if you’re really strapped for memory, turn off HDR and only take normal photos.

Contact Us for All Your Smartphone Needs

If your phone is at capacity, use the tips above to increase your phone storage space. Even large smartphones can fill up quickly if you’re not careful!

Do you need assistance with your iPhone or Android? Stop by one of our locations for friendly and expert assistance with your phone.

With our low price guarantee, we will gladly match any repair price from a competitor, and beat it by $5.

We can help with phone storage, repairs, cracked screens, and more, with our speedy same-day service.

Our team looks forward to hearing from you and helping with all of your smartphone needs.

5 Possible Reasons Your iPhone Keeps Freezing

You pull out your trusty iPhone to text a friend only to find the screen has frozen, again. Annoyed by the inconvenience you try turning it off to fix the problem. You turn your phone back on, and everything is working fine.

If your iPhone screen keeps freezing, it could be a sign that there’s a bigger problem.

A constantly freezing phone screen is more than an inconvenience. It makes it difficult for you to stay in touch with friends, family, or work. It can also be dangerous if you can’t call for help in an emergency.

The good news is you don’t need to go to your local Apple store or cell provider and get a new phone. You, or a professional, can fix many of the issues causing your screen to freeze.

If you’re tired of your freezing phone, then you must check out these five reasons why your iPhone keeps freezing and how to fix them!

1. Too Many Active Background Apps

The latest iPhone updates let you keep apps running in the background to make multitasking between them quick and easy. Most iPhone users, however, have a habit of leaving their apps running all the time.

The problem with leaving your apps running in the background is they can cause issues when you run a different app. Updating to a newer software can cause many background apps to crash or freeze if they’re not properly closed.

The Solution

If your iPhone screen keeps freezing on certain apps, you can force close apps to fix the problem. There are two ways to do this.

On an iPhone X or newer, navigate to the Home screen and swipe up from the bottom of the screen. All your open apps should show up on the screen. Scroll through and close the one you that froze by swiping it up.

If you use an older iPhone equipped with a Home button, you will have to double-click the button to view your open apps. Find the app or apps that keep freezing and swipe up to close them. Restart your iPhone after you’ve closed the background apps.

If your screen froze to the point where you can do nothing, you’ll need to force restart the phone. iPhone X users will need to:

  1. Press and release the volume up button
  2. Press and release the volume down button
  3. Press and hold the side power button until the Apple Logo appears.

iPhones with a home button will need to press and hold the volume down and Sleep/Wake side buttons at the same time. Release them when the Apple logo appears.

2. An Outdated iOS

iPhone iOS updates keep your phone secure and running smoothly. Unfortunately, many people are hesitant to update their operating systems due to bad experiences in the past. Outdated iPhone software can lower your phone’s performance and be the reason your iPhone screen keeps freezing.

Apple adds system improvements to prevent freezing and helps your iPhone run better than before. If you haven’t already, you’ll need to update your iPhone’s iOS.

The Solution

Navigate to the Settings app on your phone and select “General” to find “Software Update.” Press “Install Now” to install the latest available iOS. This process may take several minutes, and your phone will need at least 50% battery.

Another option is to connect your phone to your computer and update it through iTunes. A summary menu for your iPhone will appear where you can select “Update.”

3. Low Storage Space Available

Apps, photos, media, and more can quickly fill your iPhone’s storage space. Your iPhone will slow down and freeze when the storage space becomes too low. Check your iPhone’s available storage by navigating to “Settings,” “General,” and selecting “iPhone Storage.”

The Solution

If your iPhone storage is low, you’ll need to remove some media or apps to make more space. Your phone shows you a breakdown of what app or media is using the most space. Click on the app/s you rarely use and offload them to the Cloud or delete them.

4. Uninstall Buggy Apps

Buggy apps could be another reason your iPhone screen keeps freezing. Apple reviews and tests every app for quality and to ensure it meets developer guidelines before sending it to the App Store. Sometimes, Apple might miss a few smaller bugs.

If your iPhone only freezes when using a particular app, it’s likely the app is causing the problem.

The Solution

Your first option is to look for a new update for the app. Updating the app to the latest version should fix the problem. If the screen continues to freeze, try deleting the app and downloading it again from the App Store.

In some cases, the app can have a serious bug causing persistent screen freezes. You will need to delete the app completely and look for a different app offering similar features.

5. Low Battery Life

Keeping your phone’s battery charged will help prevent a freezing screen. When the phone battery gets too low, usually around 10%, your iPhone may freeze on a blank screen. This will sometimes happen before your phone shows the low battery image.

The Solution

Charge your iPhone. Connecting it to a power source will unfreeze your phone. Depending on the battery, it can take anywhere from a few minutes to over 20 minutes for your phone to work like before.

My iPhone Screen Keeps Freezing, What Else Can I Do?

Have you tried the above tips and tricks but still have issues with a freezing iPhone? The problems could be more complex.

Sometimes there are bugs in Apple’s iOS updates. Report the problem to Apple Support or your wireless carrier. Apple will fix most bugs in the next available software patch or a new version of the software.

Downloading a system monitor to your phone can help you watch for performance issues, memory usage, and system logs. You’ll be able to find what exactly is causing a problem and fix it. You’ll also be able to free up memory throughout the system monitor.

Don’t Struggle With a Freezing iPhone

If your iPhone screen keeps freezing, there are several great tips to fix it. Try any of the tips above to prevent your iPhone screen from freezing.

Are you still having problems with your iPhone screen continually freezing? Let us know! We have the knowledge and skills to get your iPhone working like new.

Troubleshooting Tips on What to Do When Siri Stops Working

Any iPhone user can probably attest to the wonder that is Siri. We may have gotten used to her presence, but we can always be grateful to her when she helps us out.

Siri is incredibly efficient and can help us with our tasks. She saves us time when we need to get things done.

But what would happen if all of a sudden, Siri stops working?

There is a likelihood of this happening. If it does, you want to figure out how to remedy this issue so that you can get her back on task once again.

We’ve created this simple guide on how to troubleshoot your iOS device when Siri stops working.

What to Do When Siri Stops Working

If you notice that Siri isn’t up to her usual self or stops working altogether, you don’t have to worry.

Here’s what you can do to get her back on track:

1. Causes

First, you need to diagnose the causes of why Siri is not working. This may be a simple fix that can get her back in no time.

It can be as simple as you not speaking clearly. If you mumble, have a sore throat, or do not enunciate clearly – Siri may not recognize your commands. If for some reason, you are putting on an accent, she may not realize that you are talking to her.

Other causes can be a poor Wi-Fi connection. If there are any other issues with your iPhone, such as slow performance – this can affect Siri’s performance. If your iOS device is on low battery mode, Siri will be disabled.

2. General Fixing

If Siri still isn’t working, here are some general troubleshooting tips you can take.

The first is to always restart your iOS device. Simply turn it off and wait a minute or two before turning it on. Sometimes, this alone is enough to get Siri running once again.

The next is to check the strength of your Wi-Fi connection. If it is poor, you may have to adjust it separately. If you can connect to a more stable Wi-Fi connection, go ahead and do so.

Another option is to deactivate Siri, wait a minute or two, and then reactivate her. She may start working immediately – she probably needed some rest!

You also need to make sure your Location Services are turned on in your settings. You also need to make sure that Airplane Mode is off in case you had it on previously.

3. Advanced Issues

Now let’s look at some of the advanced issues to troubleshoot to get Siri working!

The first step is to look at the Dictation option on your iOS device. Go to your settings and turn Dictation on if it isn’t already. If it is, turn it off and wait for two minutes before turning it back on.

You also want to check the microphones of your iOS device. If they have gathered dust, you may need to thoroughly clean them before you can expect to use Siri again. If you have a screen protector or cover that obscures the microphones, you may need to remove these in order to have the microphones properly function.

Siri operates on a server. You may have to check in to the Siri Servers to see if Siri is having issues. If so, then you’ll, unfortunately, have to wait for Apple to fix the issues before you can use Siri again.

You can also reset your iOS device’s factory settings. Before you do, make sure that you have a backup of all of your data and files. When you restore your factory settings, everything will be deleted and your iOS device will have to be set up from the start once again. You will get a chance to re-install and set up Siri in the process.

If none of these steps work, then you have two other options:

You can first take your iOS device to a Genius Bar at your closest Apple Store. One of the Geniuses can help you get Siri back on track. You can also use the Apple Support app to connect with a Genius who can help you remotely troubleshoot your device. 

If this option does not work, then you may want to consider getting your iOS device repaired. If you are an iPhone user, then you should definitely consider taking it for repair.

4. Siri is “kind of” Working

Has Siri ever responded to your communique with a text as opposed to speaking to you? We describe this as Siri “kind of” working.

Here’s what you need to look into if this is happening:

First, check if your device is muted. This happens if the switch on the side of your device has been toggled to the “muted” position. All you have to do is toggle it once again and Siri will audibly respond to you.

You also need to make sure that the Voice Feedback feature in Siri’s settings is turned on. Otherwise, she will continue responding via text.  

Siri also operates with a different volume control option. You want to check that Siri’s volume is turned up and is not on mute. 

5. “Hey Siri”

If Siri is not responding to you when you say “Hey Siri,” there are different ways to solve this issue.

Having Siri installed doesn’t necessarily mean that the “Hey Siri” function will work. Go to your Siri settings to set it up. When recording yourself saying “Hey Siri” make sure you speak clearly. You need to, more or less, say “Hey Siri” in this same manner for her to recognize you.

Sometimes “Hey Siri” will not work if your iOS device is locked. It may not also work if your iOS device is lying flat on its front.

Finally, if your iOS device is on Low Power Mode, then the “Hey Siri” function will not work at all.

Siri’s Here to Help

Now that you know what to do when Siri stops working, you can prevent any further issues with her.

To learn more about how to troubleshoot your devices, check out our other content.