How to Fix a Scratched Camera Lens: The Complete Guide

No matter what kind of phone you may have, there is one inevitability. Your camera lens is going to get scratched up. If you put it on hard surfaces, throw it in your purse, or put it in the same pocket as your keys, the scratching will happen sooner than later.

Not sure how to fix a scratched camera lens? The answer is you shouldn’t. The safest thing you can do is have the lens replaced.

If you don’t have the money to do that, however, there are some DIY methods that you can try out. Check out this guide to learn more. 

How to Fix a Scratched Camera Lens 

If you’ve scratched up your camera lens on accident there are five methods you can try out to fix it before you take it to a repair shop. Besides using a scratch repair kit, all of these methods involve things that that you most likely already have laying around your house. 

Rubbing Alcohol 

Rubbing alcohol can be pretty abrasive so don’t rub it on your camera lens directly. Dilute it first by mixing it up with water. Grab a microfiber cloth and dip it in your now diluted alcohol. 

Rub the cloth around your camera lens in gentle circles. The scratches should start to fade after a few times of doing this. 

Scratch Repair Kit 

If you don’t want to use a DIY method, there are camera lens scratch repair kits on the market that you can buy. 

Put a small amount of the cream onto the scratched-up lens and rub it with a soft, microfiber cloth for about four minutes or so. You may have to repeat this process more than once if the scratches are deep. 


Put a small amount of Vaseline on your finger and apply it to the scratched-up areas of your camera. Grab a clean microfiber cloth and gently rub the Vaseline away. 

Make sure you don’t press too hard or the Vaseline may get stuck in the scratches rather than get rid of them. 

Pencil Eraser 

If all of your pencil erasers have been chewed up or used, head to the dollar store and pick up a fresh pack. This method needs a brand-new pencil eraser. 

Rub the eraser over the scratch in one direction. Don’t move it back and forth. After a bit, the scratch should begin to fade. 


The most common method for getting rid of scratches is toothpaste. Paste, not gel. Squeeze a bit of the toothpaste on the scratch and use a q-tip to gently work it in. 

It will take about five minutes. When the time is up, dampen a microfiber cloth and use it to get rid of the toothpaste residue. If the scratches are deep, you may have to do this process more than once.  

Preventing Scratches in the Future 

Of course, the best way to get rid of scratches is by avoiding them in the first place. You’ve got to take care of your phone in order to keep in good, working order. 

Put a Case on the Phone

As soon as you take your phone out of the box it comes in, put a case on it. Even if it’s only a cheap, temporary case. It’s better than nothing. 

Protecting your phone will keep it from cracking if you drop it. It also elevates your phone when you place it on a table. This will stop your camera from coming into direct contact with a hard surface and getting scratched. 

Don’t Put Your Camera on Hard Surfaces 

Unless your phone is in a case, don’t put it on a hard surface camera side down. If you’re the kind of person who hates protective cases because it makes your phone bulky, carry around a cloth either in your wallet or in your pocket. 

If there comes a time when you must take your phone out and place it on a table, use the cloth to separate the camera from the hard surface. 

Don’t Put Your Phone in the Same Pocket as Your Keys

If you put your phone in the same pocket that houses your keys and pocket change, these hard items will damage your camera.

It might even crack your phone screen if it hits it the right way. Place your phone by itself in an empty pocket to keep the camera safe. 

Make Use of Phone Pouches 

Similarly to not putting your phone in your pocket with a bunch of other items, don’t place it in your purse either. All your belongings will rub against your camera lens and scratch it up. 

The good news is that most purses and backpacks come complete with pouches that are specifically made to house your phone. Make use of them instead of letting your phone roam free. 

Camera Lens Protector 

When you buy a screen protector for your phone, you should also think about investing in a camera lens protector. It’s like a screen protector except it shields your vulnerable back camera from anything that may bring it harm. 

They come in various colors so you can match it to the color of your phone or you can pick up a clear one. 

Maintain Your Picture Quality by Protecting Your Camera Lens 

After using your phone for a certain amount of years, you’re bound to scratch up the camera lens. When the inevitable happens if you can’t afford to have it fixed, try out one of the DIY methods in this how to fix a scratched camera lens guide.  

If you can afford to have your camera lens replaced, we have you covered. Go here to start your smartphone repair job today. 

These Are the Reasons Why Your iPad Won’t Charge

Apple products are renowned for their functionality. This is one of the many reasons why their product reveals get so much attention each year.

Unfortunately, these products aren’t immune to issues. This is even true for iPads, which often only see a casual level of use.

If you find that your iPad won’t charge, there’s a handful of potential causes. Not sure where to start? Don’t worry, we’ve got you covered.

Let’s take a look at everything you need to know.

Outdated Software

In general, many people assume that the reason behind their device not charging has to do with damage to its hardware. While this is true in many cases, it’s not uncommon for iPads in mint condition to encounter this charging issue.

If you haven’t updated your iPad in a significant period of time, the older software that you’re running could interfere with the device’s capability to charge properly. Similarly, the same can be said about devices that have damaged or corrupted software.

For example, attempting to modify your iPad’s functionality by installing third-party firmware (a form of permanent software) could negatively impact this capability.

As you may expect, an iPad that won’t charge properly as borderline useless. So, it’s crucial to prevent user-related software issues if you can avoid them.

Damaged Charging Port

Physical impact on the device’s charging port will lead to a similar fate. This situation is far more straightforward, though, and often occurs immediately after an iPad is dropped, stepped on, etc.

It could even occur while an iPad that’s stored in a bag is being transported.

Damage doesn’t always stem from physical trauma, though. The accumulation of dust, debris, etc. within the charging port could easily prevent the device from functioning properly.

In general, resolving this issue only requires the user to clean out the port if there are visible contaminants. A blast of compressed air often does the trick.

For physical damage, though, you’ll often need to contact a professional. While it’s not impossible to make repairs on your own, doing so will void any warranty that you have on your device.

Damaged Charging Cable

Even if a cable doesn’t have signs of physical damage, there may still be an issue with it. Corrosion, water damage, etc. can all prevent the charger from functioning as it should, leaving you with a device that’s unable to charge.

Although damaged electronics are never a good thing, discovering that the cable is the culprit is one of the better scenarios. This means that you’ll only need to replace the cable instead of making repairs to the iPad itself.

To avoid damage related to overheating, make sure that the charging cable has plenty of ventilation while it’s in use. Using an iPad underneath blankets, for example, is a common cause for cable damage.

Additionally, store the cable properly when you’re not using it. Avoid rolling it up and tossing it in a bag, bending it, etc. 

Improper Adapter

Some users have official Apple cables but use third-party adapters. In general, these adapters will provide the same functionality, albeit in a less efficient manner. 

But, using an unofficial (or improper) adapter can easily lead to charging issues.

Like cable issues, having a problem with your adapter is essentially a minor inconvenience since you won’t need to worry about fixing your iPad itself. However, it’s not ideal, especially for users who need their iPad for work-related projects.

You can check to see if your adapter is to blame for your charging issues by using your cable to charge other devices. If the cable works on the other device, then it’s either the iPad or the adapter.

If you have a second cable, you can also use it with the same adapter. If neither cable works, the adapter may also be at fault. Of course, those who have other adapters can simply use these to charge their iPad to see what kind of results they get.

You should also keep in mind that the power outlet itself may be the root of the issue. So, try using different outlets in your home or office to see if you’re able to charge your device.

How to Fix 

As previously mentioned, it’s possible to make repairs on your own. This would involve purchasing the parts and tools while also educating yourself about how to complete the repair.

As you may expect, though, an amateur can easily make the situation far worse for themselves. Apple product components are typically very sensitive, and it’s not uncommon for even a simple repair to result in damage if you’re not careful.

Instead, consider contacting a professional who specializes in the repair of Apple products. Many people avoid going through Apple itself due to an expired warranty, extensive wait times, etc.

In some cases, Apple may not even be willing to make the appropriate repair.

So, keep this option in mind when looking to resolve your iPad’s charging issue. The sooner it’s fixed, the sooner you can get back to enjoying the device in its full functionality.

iPad Won’t Charge? Handling It Can Seem Difficult

But it doesn’t have to be.

With the above information in mind about what to do if your iPad won’t charge, you’ll be well on your way to handling the situation as efficiently as possible.

Want to learn more about how we can help? Feel free to get in touch with us today to see what we can do.

This Is How to Fix a Laptop That Won’t Turn On

We depend on our laptops to work every time we need to use it. When it doesn’t turn on, it can feel as if we are having a heart attack. Our minds work on overdrive as we sort what could be wrong.

Power issues aren’t uncommon for laptop owners, but that doesn’t make it any less frightening. You always wonder if you can fix it each it happens. 

There are a few issues your prized possession may not work. If you’re not sure which problem you’re experiencing, check these tips to learn how to fix a laptop that won’t turn on. 

How to Fix a Laptop That Won’t Turn on

There are a few of the same phases every laptop goes through if it won’t power. No matter what brand or type of laptop you have you can try any of these tips to see if they help you.

If your laptop won’t start, start with the first method and work your way down or try one you believe will help.

Look at Your Power Supply 

You might think this is an obvious method to mention, but sometimes that’s the only problem. We all have those moments where we fail to do something we always do.

A cord could be loose which causes the laptop to force shut down for what you believe to be an unknown reason. If the LED light for the power cord is on, check to see if the power button works too.

Checking your cord can also tell you if the problem is with the power supply itself. Wires that are tangled and bent create weak points that damage the power supply over time. If there is something wrong with the cord, you can verify this by testing your laptop with another cord with the same voltage. 

Remove the Battery and Anything Inside Your PC 

If the battery overheats, it’s enough of a reason for your laptop to not want to power. Feel your battery to check if it’s hot to the touch. Allowing the hot battery time to cool off can work when it overheats. 

Other times, just taking out the battery and popping it back it does the trick. The PC may not turn on due to USB drives or memory cards stuck in the port. You might be able to verify this if your computer leaves an “Operating system not found” error message. 

If a memory card or USB is left in the system, the BIOS attempts to boot from either instead of the hard drive. The same happens with CDs left are inside the computer so take them out. 

See If It’s the Monitor

Your computer itself might be on, but the problem could be your monitor. Light is needed to display the screen. It will appear black if it stops working. First, try disconnecting all wires for display and plugging them back in. 

In the event the LED light shows and you can hear the laptop fan, your computer itself works. It could be a brightness setting issue you need to readjust. If all you get is a faint image, then the inverter might be the problem and you need to replace it.

Your LCD panel could be the culprit if the PC starts up. but nothing displays at all. You would have to get another screen in this situation.  

Startup in Safe Mode

You might see the “Blue Screen of Death” upon startup and get nowhere beyond this point. Seeing this means you have a hardware, application, or driver issue.

Press “F8” when you see the blue screen to access safe mode. Your PC only runs important drives in this mode so you can uninstall the hardware or application that is causing your PC to refuse to startup. You can also fix your PC by running system restore. 

Use a Rescue Disk

Another alternative is to boot with a reuse disk or USB drive if you own one. You could also download a recovery disk from another PC then burn it on CD or USB. Once you insert one of the two, try to boot your PC again. 

The same can be done with a MAC. Just remember when you’re using a recovery disk to put your PC into recovery mode. 

Check for Possible Hard Drive Corruption

There’s a chance the problem with your computer lies in the hard drive. Even if your hard drive is corrupted, the data is often still intact. However, you would need to resolve an altered update or file that is making your PC go haywire.

On Windows, you should boot your PC in safe mode and go to “Advanced Options” and click on “Startup Settings.” Your computer should scan, find, and ideally, repair what’s wrong. It could be a number of things like a virus. 

On a MAC, you will follow something similar by opening the folder to repair disk permissions. If there’s really a corruption issue, you would need to click on “verify disk.” 

Switch Hard Drive to Another PC  

If nothing works, there is a final option you can do to at least access your precious data. This requires the most PC knowledge as you’re going to have to deconstruct your PC to remove the hard drive. 

If you can do this, you can save any important data before sending it to a computer shop for repair. So long as there isn’t a problem with the motherboard, you can fix your PC by resolving the startup complication. 

Finding Solutions to Problems 

There are a number of methods you may need to do to sort your computer problem. The real resolution comes when you can identify what the issue is. Once you do that, you can find out how to fix a laptop that won’t turn on. 

The level of difficulty varies from person to person, but most people give up when the steps become too complex. Most fear creating another issue in an attempt to fix the original problem. 

If you did everything you could and require professional assistance, send your device to us. We offer a low price guarantee to our customers in Virginia who want a quote and repair.

Feel free to drop by one of our locations, like Carytown, and a specialist can work with you. Your computer can work once more like before.  

How to Fix a Water Damaged Laptop

We all love our cold drinks, well almost. For sure, your laptop doesn’t. 

What’s worse is the panic that sets in after the spill happens, imagining that the water-damaged laptop is a goner. 

As they say, every minute counts, and the clock is ticking. Here, with a little luck, you’ll discover a few ways to get your laptop running again in no time. 

What’s the Risk?

No matter what you’ve spilled – coffee, soda, or water, any liquid can destroy your laptop’s keyboard. Still, as you sit thinking what you should do, the menacing liquid is seeping through to the motherboard, memory, and circuits. You may even be able to hear an ominous crackling as this happens. 

Of course, you may have a model specifically built to resist this kind of damage, but most models are not. Now is the time to take action before it’s too late. 

First Steps to Save A Water-Damaged Laptop

Here you have two goals. The first is to stop the liquid, the particles, and sediments from bridging an electrical connection. Besides, we want to prevent any corrosion to the circuits and metallic parts inside the laptop. 

Power Off or Power Down 

First, unplug the laptop before anything else and hold down the power button for five to ten seconds or until it turns off. If the battery is removable, take it out to avoid the liquid reaching it and causing it to short out.

Dry and Drain

Blot any visible liquid from the surface of the keyboard with a cloth or paper towel. 

Open the laptop as far as it goes and tilt it onto its side to allow the liquid to drain out. The next step is to put it upside down on a table or counter to allow the liquid to seep out. Let the laptop drain overnight, but some experts suggest 48-72 hours is better.  

If you have a blow dryer or can borrow one, put it on the coldest setting or use a can of compressed air to dry out all hard to reach places. Carefully dry the laptop while it is still upside down so that the liquid continues to drain.

Remove Everything

Remove all removable components, this includes the battery, mouse, cd drive, and any flash drives. Don’t leave anything attached at all—strip it bare. 

If you are at ease with opening up your computer, take off the cover. Usually, you’ll require a Phillips or Torx screwdriver to do this. To remove the memory, you press the side clips to release each stick. 

There will be more screws to free it from the frame to remove the solid-state drive or hard drive. Carefully detach it from all electrical and data connection ports or cables.

Examine each item that you remove and look for any indication of wetness or damage. If the component is damp, wipe it off. If there is any debris or liquid other than water, you will want to use a cotton swab with 99% Isopropyl alcohol which will dissolve it without causing any damage. It will evaporate, and there won’t be any residue left behind. 

Wipe Everything

Wipe all the components you removed from the laptop dry. Once the laptop has dried, reattach everything, and power it on. If it starts with no problems, then try a couple of programs and test any external drives or devices to be sure that it is all working correctly. 

What If It Doesn’t Start?

While we hope for the best when these types of accidents occur, there is always a risk that we won’t get the result we hope we will. If, after the laptop has had sufficient time to dry, it doesn’t power or has other problems; then, it’s time to head to a professional.

The bad news is that most warranties won’t cover liquid damage. If that is your situation, be prepared to pay out of pocket.

Five General Ways to Protect Your Laptop From Damage

With changes in technology and more people working remotely, the use of internet devices and laptops, in particular, is growing. We all know that without these gadgets, it is impossible to complete the work we need to accomplish. Here we are providing some helpful suggestions on keeping your laptop free from harm. 

1. Use a Laptop Bag

Using a bag made for carrying a laptop will protect it against being jostled and possibly falling. With so many styles available, you’ll be making a fashion statement at the same time. 

When shopping for one, look for the ones with padding and a built-in wallet that lets you store flash drives, an external backup drive, and more.

2. Use Exterior Covers 

Find an excellent computer cover, they’re not only attractive but also keep your laptop protected. These covers are great for preventing scratches, dust, water, or other damages while keeping your computer looking good.

3. Avoid Consuming Beverages While Working

It’s always best to avoid drinking while you are working on a laptop. If a spill does occur as we reviewed above, irreparable harm can occur. If you must drink something while working, buy a sturdy leak proof travel cup. 

Always try to be careful when eating or drinking while working to protect your computer from harm. 

4. Keep It From Falling

Prevent your laptop from falling or getting thrown. Your computer isn’t made for balancing precariously, and a fall can damage the motherboard, hard drive, or screen and that can be expensive to repair. 

5. Cleaning and Maintenance

Gentle cleaning with a soft cloth will help remove dust, so the ports and vents don’t become clogged. A can of compressed air is also useful for this. If the vents get clogged, it can cause severe damage. 

Fixing a Water Damaged Laptop

Spilling anything on your computer is a stress-filled experience that can lead to the loss of the device that you use for working. A water damaged laptop requires your immediate action if you are intent on saving it. If after all your efforts, you’re unable to power on or find there are problems when you do, the professionals at Fruit Fixed can help.

Give them a call as soon as possible to schedule an appointment

How Long Does an iPhone Last on Average?

What’s the most expensive iPhone you ever bought?  

If you plan to purchase the latest one with all the fancy cameras and the 500+ GB of storage, you’re looking at a price tag of $1,450 for the new iPhone 11 Pro Max.

That number might make you want to stick to your old iPhone.

Even though buying the latest iPhone is trendy, many consumers struggle to justify the cost with the benefits. It’s a nice phone, but how many years can it actually hold up?

Or, if you want to cling to the iPhone you already have, how long does an iPhone last when you’ve had it for a while?  

Whichever iPhone you’re looking to buy or hold onto, here are some factors that’ll help you understand how long your iPhone will actually last.

1. Active Users and iPhone Lifespan

Apple CEO, Tim Cook, reported that there were 1.3 billion active devices in 2018.   

In the fourth quarter investor conference call, Cook reported that this number was the most important metric of Apple’s business stability. 

Understanding how many Apple devices are currently active is the most direct answer to how long consumers have used those devices.

In 2019, those 1.3 billion active devices rose to 1.4 billion. Of these active devices, 900 million are iPhones. This number has only grown because in 2020, there are currently 1.5 billion active users.

Since 70% of the iPhones included in this number run on iOS 13, many of them could be as old as the 2015 iPhone 6s. This is the oldest phone that is compatible with the iOS 13 software. 

So, looking at these numbers, is it even possible for the 2015 iPhone 6s to last 5 years?  

2. So, How Long Does an iPhone Last? 

Apple uses lifespan assessment models to determine the service life of their products. The “years of use” that determine service life vary depending on the product.

Apple states that three years is the standard period of time that constitutes “years of use” for iOS models, such as iPhones.  

OS devices such as Macbooks, on the other hand, serve an expected four years.   

Remember, these are only model-based assessments. While they attempt to simulate real customer use, results can vary depending on your personal use. 

In fact, Apple asserts that most of their products last longer than these expected service lifespans since they’re primarily used as models. 

So could your iPhone actually last 5 years? 

The short answer is yes, but it depends. 

3. What Trade-Ins Tell You About iPhone Lifespan

When you look at the mobile phone trade-in industry, customers exchanged older phones for newer ones after just a few years of use. 

In 2017, the average age of a traded-in device was a little over 2.5 years. Then, in 2018, that number climbed to 2.8 years.  

So you could say that most iPhones last at least 2 years, but start to decline towards the end of those two years.

As of 2018, iPhones are still the most traded mobile devices. While the top five traded devices have all been various iPhone generations, the iPhone 6 ad 6s, have topped the list.  

Since their 2014 and 2015 market debut, the iPhone 6 and 6s series are the oldest iPhones with the most trade-in activity.     

4. iPhone Performance Decline 

Apple’s market cycle introduces new devices more frequently than consumers upgrade to a new Apple device. 

This means that although it’s trendy to sport the latest iPhone, Apple consistently refreshes its market to compensate for the demand. 

But here are the telltale signs of performance decline that are commonly seen in iPhones.

Battery/Taking Charges

Declining battery is one of the most common iPhone problems that users experience. After all, if you can’t carry your iPhone around without worrying if it will die in the next couple hours, it’s not exactly a mobile phone anymore.

Battery life is determined by the operating system efficiency, the chip’s competence, and the actual battery hardware installed within the phone.  

Apple newly introduced a new battery life reporting model that uses video playback to measure the charged lifespan. 

The iPhone 6s is one of the older models used for this reporting and shows 11 hours of video playback. Note that this is internally stored content, not streamed content from the internet, which significantly consumes more battery. 

Apple battery is designed to retain up to 80 percent of its original capacity at 500 complete charge cycles. 

You’re probably not counting your charging cycles up to 500, but once you’ve had your iPhone for about a year, it’s more than possible that you’re starting to lose charging capacity.  

This is why frequent charging slowly contributes to the decline of your iPhone. 


Many iPhone consumers use Apple’s iCloud services to back up phone data to a cloud and open up more space on the phone. 

If most of your storage is mostly composed of apps or operating system updates with data that doesn’t transfer to the cloud, and you still don’t have space, then you’ve probably maxed out your storage space. 

The solution is often to get the newest iPhone, which Apple almost always packs with increased memory capabilities. 

Lack of storage is an indication that you need to upgrade. If you can’t install the latest iOS update, then you probably don’t even have 1-2 GBs of space left. 

Operating system updates are meant to be small but if you have limited space, they can seem large. 

Sometimes these updates are required for basic functions like using certain apps or iCloud services. If you’re unable to install OS updates, you may not have access to some basic features on your phone that you could access before.

Spontaneous Shutdowns

Sometimes phones automatically shutdown without even prompting it with the off/on button. If your battery life and your phone’s hardware is decent, you may be wondering why spontaneous shutdowns happen at all. 

In 2017, Apple asserted that random shutdowns were still somewhat tied to battery-related issues. Even if your older iPhone still takes a decent charge, the battery itself is not sophisticated enough to operate with the efficiency that matches the software.  

This means that while software updates are intended to improve the operating system, new software strains older batteries. To preserve its electronic components and keep from catching fire, the phone may shut down altogether. 

How Long Does an iPhone Last? Can You Get More Service Life?

If you’re still asking how long does an iPhone last, the answer may be a little more complicated than you thought. 

iPhones are built to last, but like any piece of technological hardware, they can deteriorate and face performance decline.  

However, sometimes they just need a bit of maintenance to get them up and running again, and we can help with that.  

Whether you need internal, hardware, or battery repair, we can help you get more service life out of your iPhone.

To get started, choose your iPhone generation and find one of our service locations in your area!   

7 Pro Tips to Getting More Phone Storage on Your iPhone

You’re trying to download a new app on your smartphone, but you get the dreaded message that your storage is full.

How is it possible?

Our smartphones can quickly use up all available storage space before we know it. Experts recommend the ideal phone storage to be between 32-64GB, but even that can go fast with lots of videos, apps, and photos.

If your phone storage is full, all hope isn’t lost— there are a few tips you can try to free up space. Keep reading to find our seven pro tips to get more space on your iPhone or Android.

1. Clean Out Unused Apps

Often, apps are taking up large amounts of our phone storage space. By deleting unused apps, we can free up much-needed space.

Before you start deleting, it’s helpful to see which apps are taking up the most storage. To check on your iPhone, go to Settings, General, then iPhone storage.

It tells you exactly how many GB are used, along with a helpful graph of how much is taken up by apps, photos, etc.

Scroll down and you can read how much storage is taken up by each app on your phone. Large apps that hold a lot of data, such as Facebook and social media, tend to take up a lot of space.

If there are any apps you no longer use, or you can live without, delete them. You can always download it again in the future if you need to.

2. Delete Text History

If you’re wondering how to get more phone storage, you may not have considered your message history. iPhones automatically save our entire text message histories from each person or group, going all the way back to when you purchased your new phone.

You can delete your history by opening up messaging and pulling a conversation to the left — this will bring up the option to Hide Alerts or Delete.

If you’re not quite ready to let your message history go, at least review them for large attachments, like photos or videos, that are taking up too much space.

You can do this through iPhone storage, then click on Review Large Attachments.

If you’ve accidentally dropped your phone while trying to free up storage, don’t worry — we provide smartphone repair for iPhones and Android.

3. Save Your Photos Elsewhere

One of our tips for getting phone storage availability is to store your photos elsewhere.

We tend to keep photos and videos in the camera roll of our phone, which eats up internal storage.

You don’t want to delete your precious photos, but you should store them elsewhere to save space.

If you use Apple’s iCloud, that’s a great option. Otherwise, there are plenty of great cloud photo storage options that are easy to use and free. These include Dropbox, Google Photos, and OneDrive.

4. Free Up Storage Space By Clearing Your Browser’s Cache

As you move from website to website on the internet, your phone’s memory is remembering each page.

Over time, this takes up valuable storage— as does having dozens of browser windows open! When you search for something on Safari, it usually opens it in a new window.

To save space, get in the habit of shutting each window after you’re done, otherwise, you’ll have a lot of unwanted windows taking up space.

Give yourself more space by clearing out your browser cache. You can do this by going to Settings, Safari, followed by Clear History and Website Data.

5. Delete Unwanted Music

Music and songs can take up a surprisingly large amount of space on your phone. To get more space, go through your music library and delete any songs you no longer need.

Even better, delete all of your music and switch to a music streaming service like Spotify. It gives you access to millions of songs without having to have them all saved on your device.

Streaming apps are free or low-cost, so they also work out to be a better value compared to purchasing individual songs from iTunes.

6. Avoid Downloading Movies and Shows

Movies and shows are huge files, taking up even more space than music. Although having shows to watch on your phone is great for the morning commute, it will quickly fill up your storage.

After you finish watching a show or film, delete it from your storage to save space. Or, switch to a streaming service like Netflix or Hulu to avoid large downloads directly onto your device.

If you still don’t have enough space, it may be time to upgrade and check out phones for sale.

7. Only Save HDR Photos

Most newer versions of smartphones save your photos in two versions— both the normal and the HDR.

HDR stands for high dynamic range. Your phone takes several photos in rapid-fire and then blends them together into one final image. This creates a more interesting image with greater contrast and depth.

You probably don’t need to save both HDR and normal photos. HDR photos take up more space but are better quality photos. You may prefer to save these, but if you’re really strapped for memory, turn off HDR and only take normal photos.

Contact Us for All Your Smartphone Needs

If your phone is at capacity, use the tips above to increase your phone storage space. Even large smartphones can fill up quickly if you’re not careful!

Do you need assistance with your iPhone or Android? Stop by one of our locations for friendly and expert assistance with your phone.

With our low price guarantee, we will gladly match any repair price from a competitor, and beat it by $5.

We can help with phone storage, repairs, cracked screens, and more, with our speedy same-day service.

Our team looks forward to hearing from you and helping with all of your smartphone needs.

5 Possible Reasons Your iPhone Keeps Freezing

You pull out your trusty iPhone to text a friend only to find the screen has frozen, again. Annoyed by the inconvenience you try turning it off to fix the problem. You turn your phone back on, and everything is working fine.

If your iPhone screen keeps freezing, it could be a sign that there’s a bigger problem.

A constantly freezing phone screen is more than an inconvenience. It makes it difficult for you to stay in touch with friends, family, or work. It can also be dangerous if you can’t call for help in an emergency.

The good news is you don’t need to go to your local Apple store or cell provider and get a new phone. You, or a professional, can fix many of the issues causing your screen to freeze.

If you’re tired of your freezing phone, then you must check out these five reasons why your iPhone keeps freezing and how to fix them!

1. Too Many Active Background Apps

The latest iPhone updates let you keep apps running in the background to make multitasking between them quick and easy. Most iPhone users, however, have a habit of leaving their apps running all the time.

The problem with leaving your apps running in the background is they can cause issues when you run a different app. Updating to a newer software can cause many background apps to crash or freeze if they’re not properly closed.

The Solution

If your iPhone screen keeps freezing on certain apps, you can force close apps to fix the problem. There are two ways to do this.

On an iPhone X or newer, navigate to the Home screen and swipe up from the bottom of the screen. All your open apps should show up on the screen. Scroll through and close the one you that froze by swiping it up.

If you use an older iPhone equipped with a Home button, you will have to double-click the button to view your open apps. Find the app or apps that keep freezing and swipe up to close them. Restart your iPhone after you’ve closed the background apps.

If your screen froze to the point where you can do nothing, you’ll need to force restart the phone. iPhone X users will need to:

  1. Press and release the volume up button
  2. Press and release the volume down button
  3. Press and hold the side power button until the Apple Logo appears.

iPhones with a home button will need to press and hold the volume down and Sleep/Wake side buttons at the same time. Release them when the Apple logo appears.

2. An Outdated iOS

iPhone iOS updates keep your phone secure and running smoothly. Unfortunately, many people are hesitant to update their operating systems due to bad experiences in the past. Outdated iPhone software can lower your phone’s performance and be the reason your iPhone screen keeps freezing.

Apple adds system improvements to prevent freezing and helps your iPhone run better than before. If you haven’t already, you’ll need to update your iPhone’s iOS.

The Solution

Navigate to the Settings app on your phone and select “General” to find “Software Update.” Press “Install Now” to install the latest available iOS. This process may take several minutes, and your phone will need at least 50% battery.

Another option is to connect your phone to your computer and update it through iTunes. A summary menu for your iPhone will appear where you can select “Update.”

3. Low Storage Space Available

Apps, photos, media, and more can quickly fill your iPhone’s storage space. Your iPhone will slow down and freeze when the storage space becomes too low. Check your iPhone’s available storage by navigating to “Settings,” “General,” and selecting “iPhone Storage.”

The Solution

If your iPhone storage is low, you’ll need to remove some media or apps to make more space. Your phone shows you a breakdown of what app or media is using the most space. Click on the app/s you rarely use and offload them to the Cloud or delete them.

4. Uninstall Buggy Apps

Buggy apps could be another reason your iPhone screen keeps freezing. Apple reviews and tests every app for quality and to ensure it meets developer guidelines before sending it to the App Store. Sometimes, Apple might miss a few smaller bugs.

If your iPhone only freezes when using a particular app, it’s likely the app is causing the problem.

The Solution

Your first option is to look for a new update for the app. Updating the app to the latest version should fix the problem. If the screen continues to freeze, try deleting the app and downloading it again from the App Store.

In some cases, the app can have a serious bug causing persistent screen freezes. You will need to delete the app completely and look for a different app offering similar features.

5. Low Battery Life

Keeping your phone’s battery charged will help prevent a freezing screen. When the phone battery gets too low, usually around 10%, your iPhone may freeze on a blank screen. This will sometimes happen before your phone shows the low battery image.

The Solution

Charge your iPhone. Connecting it to a power source will unfreeze your phone. Depending on the battery, it can take anywhere from a few minutes to over 20 minutes for your phone to work like before.

My iPhone Screen Keeps Freezing, What Else Can I Do?

Have you tried the above tips and tricks but still have issues with a freezing iPhone? The problems could be more complex.

Sometimes there are bugs in Apple’s iOS updates. Report the problem to Apple Support or your wireless carrier. Apple will fix most bugs in the next available software patch or a new version of the software.

Downloading a system monitor to your phone can help you watch for performance issues, memory usage, and system logs. You’ll be able to find what exactly is causing a problem and fix it. You’ll also be able to free up memory throughout the system monitor.

Don’t Struggle With a Freezing iPhone

If your iPhone screen keeps freezing, there are several great tips to fix it. Try any of the tips above to prevent your iPhone screen from freezing.

Are you still having problems with your iPhone screen continually freezing? Let us know! We have the knowledge and skills to get your iPhone working like new.

Why Does My Phone Keep Beeping? This Is What You Need to Know

Over 75 percent of Americans use smartphones, and if you’re one of them, you know the device can be great. But iPhones and Androids don’t come without problems.

One annoying issue is inexplicable phone beeping, and the problem could be small or large. The only way to find out is to try and fix it.

Keep reading for some answers to, why does my phone keep beeping?

Usage Change

Many things can cause a random phone beep, but you may be able to eliminate some reasons. If you know when the phone beeping started, you can determine what caused it.

For example, maybe you just updated the software on your phone. Or perhaps you just downloaded a new app.

You may not always know what caused the beeping, but try to think of when it began. Then, you can narrow down the potential issues. Whether you have a new or old iPhone or Android, technology can be unpredictable.

So knowing how your phone normally runs can also help you determine when something goes wrong. If you need help, you can contact a professional.

However, you may not always know when your iPhone beeps for no reason. If you haven’t made any updates or changed your app usage, you can go through a few steps to determine potential causes.

Always On

When it comes to using your phone, think about if you ever turn it off. If you keep your phone on all of the time, it may get tired.

Turning off your phone can give you a break from the beeping, and it can give your phone a break from running. If you still need to be aware of the time or use an alarm, you can set one on your computer.

However, even turning your phone off for a minute can be helpful. Restarting your device may be the perfect solution to your phone beep issues.

In the future, consider turning your phone off once a week. You can use that time for other activities, and you can come back to your phone with a new perspective.

App Issues

If restarting your phone doesn’t fix the problem, one of your apps might be the culprit. Think about any recent app downloads or updates you had. If you downloaded or updated one, you can start with that program.

Continue to any other recent updates and downloads. To find these apps, you can visit your App Store or Google Play history. You can use that list of apps to test which is the issue.

Start by force closing the app. On an iPhone, double click the home button, and swipe up on the app you want to close. Android users can go into settings, then click on Application Manager the Downloaded. Click Force Stop to close the app.

You can also consider deleting the app and reinstalling it. If there’s a new update for the app in question, update it.

Too Many Notifications

You may be wondering, why does my phone keep beeping randomly? If that’s the case, your apps may not be the issue. When the beeps are at random, you could be getting some sort of notification.

Some notifications, like text messages and phone calls, are nice. However, if you have a lot of apps, you may get a lot of notifications that make your phone beep.

If this is the case, you can go into your settings and learn how to fix random notifications on iPhone and Android. You can go through each app and determine what alerts you want and what you don’t.

Doing this can be an easy way to minimize your phone beeping, and you can still get essential messages. As you download new apps, take note of when they ask to send notifications.

Then, you can choose which apps can send alerts.

Cache Partition Issues

Android users have yet another potential cause of phone beeping. You may need to wipe the cache partition on your phone to fix the issue.

To fix wipe the cache partition, turn off your phone. Hold the volume up, power, and home keys at the same time until the phone vibrates.

Then, you can release the power key. You can release the other keys when you see the System Recovery screen. Next, you’ll need to use the volume down to select Wipe Cache Partition.

Select it with the power key, then wait until you see Reboot System Now. Finally, you can turn on the phone to see if it is still beeping. If not, the cache partition solved your phone beep problem.

Need a Full Reset

If nothing seems to work, you may need to perform a full factory reset on your phone. A full reset will adjust all of the settings to what the device had when you got it.

Before you do the reset, make sure you backup your device to the cloud. Resetting to factory settings will delete your data, so you should have access to it somewhere.

Once you have a backup, you can go into your settings and reset your device to factory settings. After you reset the device, you can see if the phone beeping has stopped.

If so, you can restore the latest backup to your device during the setup process. But if you still have problems, you may need to take your phone to a professional.

Then, you can make sure you have tried every possible option. If you can’t do anything else, you can upgrade to a new device.

Why Does My Phone Keep Beeping?

Your smartphone can do a lot of things, from checking the time to browsing the internet. But sometimes, things can go wrong, you may wonder, why does my phone keep beeping?

It could be as simple as getting notifications, but you may need to reset your device.

Are you having trouble with your smartphone? Visit us in Virginia Beach or at a store near you.

Sync Error on Your Android? 7 Tips for Fixing the Problem

If your Android sync is not working it can be frustrating. You may be waiting for an important message or an email to come through and all your get is a heart-sinking sync error. 

Your Android phone’s ability to sync is an essential function, and if it is not working then it really affects how useful your phone is. 

Sync issues may point to much bigger problems with your phone, however, in the majority of cases, when syncing is not working on Android devices it can be fixed in a matter of minutes. 

If you’re currently experiencing sync errors on your Android, then here are seven top tips for fixing the problem. 

1. Make Sure That You Have a Connection

In order for your phone to sync with the server and download any emails and other messages, you’ll need to have a connection to the internet. This can either be through Wi-Fi or through mobile data. 

Before you panic about your phone not working, check that you have a strong enough connection for your phone to download messages. 

Your phone may be showing that it has a connection to a mobile network, for example, it could say 4G or 5G next to the signal strength bars. However, if you’ve used all of the data on your monthly plan, you won’t be able to make use of this data. 

Get in touch with your provider to ensure that you have enough data to be able to sync your device, alternatively, find a Wi-Fi network that you can connect to. 

2. Check That Sync is Enabled

The cause of your phone not being able to sync maybe that your sync has become disabled. This could have happened because of an update, or it may have been altered by accident. 

Try re-enabling the option to sync your phone to try and fix it. 

Alternatively, if you arrive at the sync settings and notice that they are switched on, try turning them off and back on again. By disabling and re-enabling your sync settings, you may be able to trigger your sync into working again. 

To access your sync settings, head to Settings and then Sync. 

3. Reboot Your Device 

Sometimes a process may have stalled on your device. To get it working again, you could try simply rebooting your phone. 

Turning your phone off and back on again might be all that you need to do to flush out the problem that you’re experiencing.

4. Update Your Phone

Depending on the age, make, and model of your Android device, there may be an update available. 

Android operating systems will vary dramatically and many manufacturers will have their own operating systems working on top of the stock version of Android. This could mean that your updates will come through at different times than other Android. 

To find out whether there is an update that you can download, open up Settings and tap About Phone, and then tap System Update. 

Updating your device can take a lot of battery power and data so make sure that you’re connected via Wi-Fi and that your device is plugged into the mains. 

Once you have updated your operating system, you should restart your device. 

5. Update Your Apps 

If you have specific apps that are failing to sync then there may be a problem with the app. It may be that the app’s developers already know that there is a problem and have already worked on a solution. 

To update the apps in question, head to the Play Store and under the menu on the side click on My Apps & Games and select the app that you would like to update. 

Once you get to the app, select it and hit Update. 

Alternatively, you could update all of the apps on your device in one go by hitting Update All at the top of your My Apps page. 

6. Check to Make Sure the Server isn’t Down

Google and many of the app makers take downtime very seriously. Many will go out of their way to make sure that their services never go down. There are times when there might be a service outage. This is usually due to unforeseen circumstances. 

To find out if a service is down, you could use Down Detector. This website carries information about whether there are outages on any major sites. It’ll highlight the specific type of problems that people are reporting, and where these outages are. 

If you know that the problem is with the app’s servers, then you know that you need to wait for them to come back online and your sync function should start to work again. 

7. Check Your Time and Date Settings

On your Android device, it is advisable that you have the time and the timezone both set to update automatically. If you don’t have these set, it can affect your sync function. 

To do this, open up your Settings and press Additional Settings and then Date & Time

If you are unable to set your device to automatically update the time and date settings, you can manually set these. It is essential that you make sure that the right time and date are set though, or you will continue to see the error message ‘sync is currently experiencing problems.’ 

What Else Might Cause Your Sync Error?

If you have tried all of these things and you are still experiencing the same sync error message, then you may need to uninstall the specific app that is not updating and reinstall it. 

If the sync error is occurring across multiple apps you could try to clear the cache or check that your battery performance is not affecting the ability to sync your device. 

Still, having problems? It may be a more severe problem that will take a bit more digging to fix.  Why not let us take a look at it? Get in touch today to find out how we can help you. 

A Step by Step Guide on How to Apply a Screen Protector

It might not be an exaggeration to say our phones are our babies. We use them to store our important data and share them. We use them to communicate with family and friends. 

One way we can protect our “baby” is by knowing how to apply a screen protector. Using a protector prevents scratches from general use or accidental falls.

Screen protectors continue to rise in consumer demand, and you wouldn’t be a true phone owner without one. If you somehow don’t have one, it could be because you have no clue how to install it.

You’ve come to the right page. You can learn how to do it here. 

How to Apply a Screen Protector

Believe it or not, the first thing you want to consider in applying a screen protector is the location. It doesn’t have to be any place fancy. Just make sure you’re in a spot that doesn’t have a lot of dust. 

It’s not a true requirement, but life might suck if you find a few specks of dust after applying it. Even turning off your air conditioner or fan makes a difference. 

You should wash your hands beforehand too. That way, you can ensure an oil- and smudge-free installation. 

Clean the Screen

Once you find a great location free from dust and wind, you can clean your screen without reinviting dust. If you have a screen protector kit, most come with a cleaning pad. If you don’t have one, any micro-fiber cloth will do. 

Avoid other materials for your screen as they may scratch your mobile device. Tissues or paper towels are also a no-no because they can leave particles behind.

If you run into areas that are hard to wipe away with the cloth alone, use a bit of moisture. Breathing on the screen is fine or adding some water to the cloth. However, refrain from using anything with chemicals. 

Open the Screen Protector Package

Now is the fun part. You can open your package and figure out how to install it. 

It may seem a bit confusing at first, but it’s easy. Just make sure you don’t remove the protective film until the end.

Some packages may provide stickers that tell you where and when to remove the tape. There are usually two protective films.

As a basic rule of thumb, the film adhesive for the phone is removed and added on the “phone” side. Then, the second film for the outside of the phone that you touch is removed. 

Adjust the Screen Protector to Your Mobile Device

Whether you have a tablet, android, or iPhone, screen protectors can be a nightmare if it’s not installed the right way. This is one part of the process most people have trouble with. 

You want to make sure the screen protector is even on the screen and matches the edges and any buttons. It would be unappealing to the eyes if the protector is crooked.

There’s also an increased chance of scratching your phone on the part where it’s missed. Keeping the screen protector film on will make adjusting it to your mobile device easier. 

Once you achieve the position you like, remove the first film that you apply to the screen (inside). It helps to apply the protector up to down while applying pressure on the outside of the protector until you finish. 

Get Rid of Any Bubbles

Sometimes, no matter how well you adjust the screen protector to your mobile device, you may notice some air bubbles. You will see that it’s trapped between your phone and the protector. 

The good thing is there is a way to get rid of it without starting over. All you have to do is use the plastic squeegee that comes with the package. You should push away bubbles towards the closest edge.

Don’t be afraid to use a bit of force. You can move back and forth to clear the bubble, but it’s actually more effective to stroke in a single direction. 

If you don’t have a tool to help release the bubbles, a credit card also works. You know that you are doing it right when you see the bubble getting smaller until it vanishes. 

Wipe the Screen Again (Then Again) 

You can pat yourself on the back because you’re basically done. At this point, you should have one film protector left on the outside of the screen. You can remove the outer film after wiping it. 

Doing so will prevent any new particles that may have got on the screen as you worked away. Just a second or two is good. Once you remove the film, there’s nothing left to do other than giving your device a final wipe down. 

If you inspect your device, it should be transparent and free from dust and fingerprints. Beautiful. 

Help When You Need It 

When you buy an android or an iPhone, you want to extend the longevity as much as possible. One of the cheapest ways you can do this is by learning how to apply a screen protector. 

Although installing a screen protector isn’t too complex, it still may not be easy for everyone. If you are looking for a place where you can get a professional to install it for you or get a repair done, contact us.

We have several locations, such as Virginia Beach, and would be more than happy to help you. We are pleased to say we also offer a low price guarantee to all of our customers. We will match or beat any of our competitor’s prices.