How to Repair the Most Common ps4 Controller Problems

Most of the time, your PS4 controller will work as intended. On the rare occasion it doesn’t, though, it can really ruin your day.

Fortunately, the PS4 has been around for a long time. By now, we’re very familiar with all its faults, quirks, and features. Needless to say, this makes troubleshooting a PS4 controller a relatively simple process.

Not sure where to start? Here’s a list of the most common PS4 controller problems and what you can do about them.

Controller Won’t Pair to Ps4

The fastest way to pair a controller to a PS4 is to plug it in using a micro-USB cable. Then, press and hold the PS button for a few seconds.

If this connects the controller to the PS4, the light bar should light up. If it doesn’t, the light bar will only flash for a bit before turning off. In this case, try restarting the console and repeating the above method.

If the controller still doesn’t respond, it’s best to reset it entirely. Turn the PS4 off, flip the controller, and look for a small hole next to the L2 button. This hole hides a button that resets a controller to factory settings.

To reach this button, you’ll need a pointed tool like a bent paperclip. Jam it in there until it gets to the button, then hold it there for about five seconds. Your controller should now have no issues pairing to the PS4.

Controller Keeps Disconnecting

Even if you connect the controller to your PS4, it may disconnect while you’re playing. There are a few remedies for that as well.

First, make sure that the controller’s battery isn’t almost dead. This is an obvious thing to miss, but it’s still worth checking out. Hold the PS button to display the Quick Menu, and you’ll see the battery life at the bottom.

If the battery seems fine, your controller may be too far from the console. The standard range for Bluetooth is about 30 feet. Remove any routers or metal objects between the controller and PS4, as they may block the signal.

Is your controller disconnecting while you’re watching movies or media apps? Head to Settings > Power Save Settings and set the controller to never turn off. That will prevent it from disconnecting while it’s idle.

Trackpad Isn’t Working

Newer PS4 controllers don’t have trackpad issues too often, but they do happen. Most of the time, cleaning the trackpad should do the trick.

Start by making a 50/50 measured solution of water and isopropyl alcohol. Slightly dampen the trackpad with the solution, then clean it up with a microfiber cloth. Wait for the controller to dry and turn it back on.

Don’t try to speed up this process by using compressed air. The only thing this will do is push some of the liquid into the controller.

If the trackpad is broken, it’s time to start thinking about the PS4 controller repair. Replacing it won’t work, as these parts aren’t readily available. Plus, a replacement could compromise your controller’s USB port.

Controller Isn’t Charging

If your controller isn’t charging, try testing your USB cable on another device. That will ensure that the issue lies with the controller itself.

Once you’ve determined that the cable is fine, plug it back into the controller. Then, inspect it by giving it a light touch. If the cable seems loose or not secure, there’s a chance that the USB port needs some cleaning.

First, get a can of compressed air and blast some air inside the port from 2-3 inches away. This should remove any dust or grime buildup. Once the dust is out, clean up the residue with a microfiber cloth.

Now, get a toothpick or another type of thin needle. Wrap a slightly damp paper towel around your toothpick and use it to wipe out the inside of the port. Once the controller is completely dry, turn it back on.

Controller Can’t Hold a Charge

Not being able to hold a charge is another common PS4 controller problem. The older your controller is, the higher the chances of this happening.

In 99% of cases, this indicates an issue with the battery. Batteries degrade over time, and some degrade more harshly than others. There are ways to save battery life, but this is only a temporary solution.

Other than getting a new controller, your best bet is to replace the battery. That said, doing it yourself will likely void the warranty. If your warranty is still valid, have the dealer replace the battery.

To do this yourself, you’ll first need to remove the four screws at the back of the controller. Use a pair of tweezers to pull off the plastic cover. Then, detach the ribbon that’s connected to the motherboard.

Now, use the tweezers to detach the battery plugs from the motherboard. Do this by gently rocking them side-by-side to loosen the plug. Lift the old battery, plug the new one in, and reassemble the controller.

Buttons Are Getting Stuck

No matter how much you care for your controller, expect some wear and tear. For example, the analog sticks and buttons may start getting stuck.

Again, isopropyl alcohol is the best solution here. Rub some of it on a Q-tip and apply to all the buttons and sticks on the controller. Press the buttons and rotate the sticks to allow the solution to penetrate.

Once you’re done applying the solution, let your controller dry before turning it on. If the issue persists, give this method another shot. If that doesn’t help either, you may need a new controller.

Leave ps4 Controller Problems to the Pros!

With some luck, the above methods will help you solve your PS4 controller problems. If this isn’t the case—or you’re uncomfortable with some of the steps—your best bet is to take the controller to a professional.

At Fruit Fixed, we take pride in offering our clients the highest repair standards. That includes experienced technicians, high-quality parts, and fast turnarounds. Contact us here to learn more about our services!

What to Do When Your Computer Freezes: A Quick Guide

In the business world, computers are replaced every 3 to 5 years. If you’ve got a personal computer, then there’s a very good chance yours will last longer. However, as your PC gets older, it’ll run less and less smoothly. It might take a while to boot up, or even worse, it might freeze up! If your computer freezes, it can be scary. Not only will you potentially lose all your files, but you might have to buy a new PC as well!

But before you panic, take a deep breath. Here’s what to do before you run out and replace your computer.

Give It a Few Minutes

If your computer freezes randomly, don’t just rush to shut it down and reboot right away. Instead, wait a few minutes to see if it’ll unfreeze itself.

Sometimes, a process might use up lots of resources, so your computer will freeze while it’s getting this task done. This is especially true if you have an old computer, as it won’t be running optimally.

If your computer does respond after you wait a few minutes, you’ll want to go through your computer and free up some space and close down unused programs. That way, it won’t have to work as hard at processing tasks.

For example, if your computer freezes on startup, you might have too many startup programs. You’ll want to go through the list and keep only those that are essential.

Check if Your Computer’s Deadlocked

A computer deadlock is when 2 programs prevent each other from accessing resources on your device. As a result, both of them stop functioning and make your computer freeze.

To see if your computer’s deadlocked, press your caps lock button a few times. If the LED light on your keyboard doesn’t turn off and on, then this means your computer’s deadlocked.

In the case of a deadlock, you’ll have no choice but to restart your computer. In this case, press the power button to turn it off, then again to reboot.

See if There’s an Unresponsive Program

Have you pressed the caps lock key and the LED light turned off and on? Then the good news is, your computer isn’t deadlocked!

In this case, you’ll want to check if there’s an unresponsive program. This can happen if your computer isn’t optimized or the software wasn’t written well.

Press Ctrl+Alt+Del and this will open up your Windows Task Manager. From here, you’ll see the Processes tab by default.

If there’s an unresponsive program, it’ll appear at the very top and the second column of Status will say “not responding”. Click on that program and then select End Task. Do note that it can take up to 20 seconds for the program to shut down, so give it a little time if your computer’s still frozen.

Once the program’s closed, your computer should return to normal.

Check Your Browser

Sometimes, what’s causing the freeze isn’t a program, but rather, a tab in your browser. This is thanks to an improperly coded website, which can then get stuck in an infinite loop for loading. Or it might be incompatible extensions you’ve downloaded.

To see if this is your issue, go into your browser’s task manager. If you use Chrome or Edge, press Shift+Esc. For Firefox users, you’ll have to go to More Tools and then Task Manager.

In the Task Manager, you’ll be able to see which tabs or extensions are using an excessive amount of resources. It’ll also tell you which things are freezing. Try closing out these pages and extensions and see if your computer stops freezing.

For extensions, you might want to keep them disabled if that helps your computer run smoothly. Either uninstall and find a better extension or keep an eye on new versions to see if they’re more compatible.

Do an Antivirus Scan

It won’t hurt to do an antivirus scan, especially if you haven’t run one in a while. You never know if a piece of malware is causing your computer to freeze up!

You should also use something like Malwarebytes to be extra sure there are no bad files lurking around.

Have an Expert Look at It

There’s only so much you can do at home on your own. If you’ve tried everything above, but your computer keeps freezing, then it’s time to have a professional technician look at it.

Our staff will be able to carefully examine your computer and find out exactly what’s wrong with it. Not only that, but we source only high-quality parts for our clients.

Most importantly, we have fast turnaround times. We understand how important your computer is to your daily life so we’ll get it back in your hands in a flash. Most of our computer repairs take 2 to 4 hours, so you can go run errands while we get you back up and running.

Best of all is, we offer lifetime warranties on all of our labor and parts. You can count on us to fix your computer freezes!

Combat Computer Freezes

Computer freezes can be annoying and scary. Not only do you lose work you’ve done, but there’s also a chance that your PC’s done for, permanently.

However, there are several steps to take before you write off your computer for good. And by having an expert take a look at it, you just might be able to save your device.

In the worst-case scenario, you’ll have to replace your computer. But hopefully, you’ll at least have your data backed up so you don’t have to start over completely from scratch.

If you’ve tried everything above and need a new computer still, then check out our inventory. We’ve also got smartphones if you need one!

PlayStation 4 Repair Tips That You Should Know

The PlayStation 4 is a vastly popular system with over 110 million units sold. Since the release of the Playstation 5, we are edging closer to the end of its life cycle.

As such, many systems will begin to need repairs after years of use. Whether you’re a novice or an expert on Playstation 4 repair, you should familiarize yourself with these basic repair concepts to avoid bricking the console.

But, what exactly are these simple repair solutions? This guide will give you some repair tips to help keep your console running in mint condition.

Faulty HDMI Ports

One of the biggest PlayStation 4 problems includes a non-functioning HDMI port. These issues are more common with the original build of the Playstation 4.

This is a small piece in the rear of the motherboard. This piece is soldered onto the motherboard to provide access to the HDMI port.

One way to note whether the HDMI is bad or not is the white light that comes on inside of your console. If you see this light with no signal to the display, this can signal a bad port.

You can remove the HDMI cable and shine a flashlight into the HDMI port. This can reveal bent connections disrupting the signal.

A small chip, called an IC chip, located on the motherboard behind the HDMI port, can fail. Sometimes, currents from a thunderstorm can reach this chip and cause damage as well.

Sometimes the IC chip has damage but the HDMI port is functioning. A great way to troubleshoot this is to test out the HDMI port with a new HDMI cable.

In this case, replacing this chip can help bring that picture back, if needed.

Accelerated Processing Unit

The PlayStation 4 has what is known as an accelerated processing unit or an APU. This chip holds both the CPU and GPU in the same chip. You can also find this chip on the motherboard.

If you remove this chip and flip it you can see many tiny solder balls. In certain cases, these tiny balls will heat up to the point of melting. Thus, they will melt onto the motherboard.

Since these units do all the processing, they can inhibit your system. In other cases, these units can go bad.

You might have oxidized pads on the APU or even cracks in the solder joint within the chip. This will signal the blinking blue light on the PlayStation. Or, the PlayStation will power on only to immediately shut off.

If you own an older model, you can place washers under the clamp that rests on the APU. This will tighten the clamp and may restore the connections under the APU.

Another more time-consuming method is replacing the solder balls. Once you replace these solder balls you can then solder the solder balls back onto the board.

As you can imagine, this is quite difficult and is a costly emergency if the washer method does not work. 

Power Supply & PlayStation 4 Repair

Among the many PlayStation 4 problems is the connection to the power supply.

A simple readjustment that most people forget is checking the power cord connection. A loose power cord can cause flickering blue light and random system shutdowns.

This can cause the power supply to not function. It will disrupt the delivery of power to the system.

Make sure the power cable is securely flush into the back of the console. Also, in certain cases, check to see if the cable is plugged into a power strip.

Power strips are useful but can sometimes it can cause a shutdown problem for the PlayStation. You can troubleshoot the shutdown issue by plugging the cable into the wall instead of a power strip.

It’s a strange solution but is an effective method of fixing power issues.

If this does not solve the issue, you are likely facing the BLOD or the Blue Light of Death. In this case, you may need to visit a PlayStation 4 repair shop.

Disk Drive Issues

One of the many PlayStation 4 problems is the disk drive issue. There are many fixable solutions to this problem. 

One common problem includes the bottom plate dislodging from the disk drive. The rollers under the bottom plate can loosen and dislodge themselves from the disk drive.

This will prevent the disk drive from receiving PlayStation discs. In addition, when replacing the hard drive, there are tiny module pieces that can also break. This will also disrupt the disc reading process.

Make sure the rolling pins under the disk drive are clean. Clean up any loose pieces fumbling around the bottom of the disk drive as well.

Disc Read Error

Sometimes you’ll place a disk drive into the console and an error message will appear. The message will relay that the disk is unreadable.

Make sure to keep your discs inside their cases when not in use. You can also clean the disc to make sure the disc itself is not the issue.

But, if you are frequently seeing this message, you may have an issue with the laser.

The laser inside the disk drive is a fragile piece of hardware. In a smoking house or a house with pets, the lens of the laser can get dirty.

Sometimes, you can clean it, but it’s wise to replace the laser reader itself if you are experiencing issues reading discs.

Renewing Your PlayStation 4

In many cases, if simple fixes do not work, you’ll need to send the PlayStation 4 console to an independent PlayStation 4 repair shop. The PlayStation warranty does not cover most system failures.

These troubleshooting tips can help triangulate the problem. Becoming knowledgeable in these PlayStation 4 maintenance tips can help you better communicate with your repair professional.

Schedule a consultation so that our professional technicians can diagnose and fix your PlayStation 4 console!

The Most Common Android Phone Problems and How to Fix Them

Since 2010 when it first debuted, Android has gained over 2.5 billion users all over the world. In some countries, Android accounts for 85% of all smartphones. Even in the United States, where iPhones are popular, Android phones are used by people from every walk of life. Dependable and cheap, there are some Android phone problems you should be aware of.

Not all Android problems can be fixed, but some have steps you can take to lessen the damage or inconvenience. For each issue, some Android phone repair tips will be included.

Battery Issues

The bane of every smartphone user, Android phones are no strangers to battery problems. The lithium batteries used by Androids will wear out over time. For most people, the battery doesn’t become a problem until you have to charge it more than once a day.

You can take steps to prolong the life of your battery. Like all lithium batteries, full-cycle charging, from 0% to 100% is not recommended. Instead, you should make sure that the phone is never completely dead and never charged.

Taking care to not overcharge or drain the battery can extend its life by double or more. There will come a point that no amount of monitoring will save the battery. When the battery gets old, you will have to replace it or take that as a sign that you should get a new phone.

There are a few other steps you can take in order to increase the battery life. A big source of power drain comes from the brightness of the phone. Turning this down will save you a large amount of power.

A Slow Android

It isn’t just time and age that slows down your Android phone, but that does play a part. Newer processors work better and apps come out optimized for the latest phones. You can take steps to prevent your phone from operating at a snail’s pace.

One of the biggest culprits of phones slowing down is the apps or types of apps that you are using. Apps like Facebook are notorious for taking up a lot of resources. Google Chrome is another app that will eat up memory and processor power and slow down your phone.

Not using these apps can increase the speed that your phone operates. You can also remove them from your library if possible, but at least make sure they aren’t running in the background. If that doesn’t solve the problem, your phone has reached the end of its life.

Low Memory

The dreaded low-memory notification can pop up at any time. When it does, it means that your Android has used up all its internal memory. This can be because of pictures, too many apps, or a combination of saved content on the phone.

Older phones are susceptible to this as the size of apps increases. If your phone is giving you this message, consider printing off your pictures or deleting text conversations and applications. This should free up enough memory for the phone to function.

If you don’t take care of this problem the phone can slow down. This is because the phone requires a certain amount of memory for the operating system to function. This is one of the most common Android phone problems.

Apps Freezing Up

There are a lot of apps out there, and sometimes we find one that just doesn’t want to work on our phone. With Androids, this is often caused because of problems with the coding of the app or with the ads it wants to display. Sometimes it’s not the app, it is our phone and there isn’t always an easy fix.

You can discover whether it’s the app or your phone by booting the phone in safe mode. This will allow you to run the app without third-party windows or advertisements showing up. If this fixes the problem, you should remove the app because it won’t work outside of safe mode.

If it continues to not work, there isn’t much you can do. Sometimes applications just don’t agree with our phones. You can try to reinstall the application, but if that doesn’t solve the problem there’s a good chance nothing will.

Damaged Screen

A cracked or damaged screen can happen to any phone. If your phone has a cracked screen it isn’t ruined, you can get it repaired. Professional Android phone repair is available in case you don’t know how to replace the screen yourself. Don’t struggle to try to use a damaged screen.

The cracks in a smartphone screen mean that it won’t read your input the way it should. This means that you may find yourself misclicking, sending erroneous messages, and other embarrassing situations.

Failure to Charge

This must be one of the most common Android phone problems. If you have plugged your phone in but don’t see the charging icon over the battery meter, the phone isn’t charging. This can happen for a variety of reasons.

Sometimes this can indicate a problem with the battery. Even more common is an issue with the charging cord. Sometimes there can even be damage to the USB port that the charger connects to the phone through.

Visually inspect the phone and cord. If you notice any damage to the cord, replacing it isn’t difficult but it will cost money. You can replace the battery, but if the damage is to the USB port you will need professional help to repair it.

Android Phone Problems and You

For as advanced as our phones have become, it isn’t uncommon to have problems. There are a lot of little issues that spring up from time to time. If you experience any issues with your phone, always try to restart the phone and see if that has solved it.

For physical damage and other Android phone problems, you can contact us. At Fruit Fixed we are excited to answer the questions you may have and take care of any damage to your phone.

What Do Lines on Computer Screen Mean?

If you’re like most people, you use your computer daily. You rely on it to get your work done, pay your bills, and manage emails. Whether you primarily use a computer at work or home, it’s an essential item. 

That’s why it’s so frustrating when you experience debilitating computer issues. One of the most common issues is lines on computer screen displays.

Sometimes, these are horizontal lines on computer screen displays. In other cases, it’s vertical lines. Whatever the case, you need to know how to solve this problem when it arises.

If that describes your situation, don’t worry! In this article, we’ll explore the different types of lines that may appear and how to get rid of them.

Ways to Fix Vertical Lines on Computer Screen Displays

In many cases, you may see thin green lines on computer screen displays. If you see these lines, but you can still operate your computer, there are some solutions. We’ll outline some of these solutions below.

Check Your Screen Resolution Display Settings

First, right-click the Start button on your screen. Then, select the Control Panel option. Once you’ve done so, navigate to the Appearance and Personalization choice. 

Click here, then click Adjust screen resolution. The next step is to go down to Resolution and click the little drop-down arrow. 

The setting marked Recommended is the one most suitable for your desktop or laptop screen. You can then set your brightness and contrast from monitor controls. 

Update Your Graphics Driver

Another option for getting rid of these lines is to update your graphics driver. This practice is essential for ensuring your driver achieves its maximum performance. There are two primary ways to keep these up to date. 

First, you can use third-party software. If you use your workplace computer most, your company may provide this software solution. 

Another way to fix this problem is by updating your drivers manually. Follow these steps to do this.

First, right-click Start again and select the Device Manager. Then, check for the graphics or video card drivers that have a notification.

These notifications take several forms. Some of these include yellow exclamation marks, question marks, down-arrow marks, and error notifications. 

If the driver has a yellow exclamation mark on it, click it twice. From there, open Propertiesand choose Update Driver under the Drivers tab. Finally, Restart your PC. 

Check Whether Green Lines on Computer Screens Appear in the BIOS

If you get to the BIOS settings and still see these green lines, it could be a symptom of hardware failure. If so, perform a hard or forced reset. Next, issue a BIOS update. 

Updating BIOS can be an intimidating step for many people. If you’re not sure how to go about this, don’t worry. You can always take your computer to expert technicians to have them look over it. 

However, it’s also possible that you don’t see any vertical lines in the BIOS. If that happens, the cause likely stems from software issues. In this case, you can update the display drivers to remedy the problem. 

How to Fix Horizontal Lines on Computer Screen Displays

Horizontal lines appearing on a screen often stem from similar issues as vertical lines. So, you may see overlapping approaches to solving these problems. 

Bear in mind that many of these issues happen to affect various iterations of Windows programs. So, we’ll also include some fixes for different Windows generations. 

Updating Your Graphics Driver

Once again, a leading cause of horizontal lines on computer screens stems from driver issues. If you have the wrong graphics driver for your system or an out-of-date model, updating the driver could solve the problem. 

There are several ways to do this. Some software solutions will scan your system and find the best drivers for it. Once again, if this issue affects your work computer, you can talk to your boss or call the IT technicians to fix your problem. 

Adjusting Your Screen Resolution

As with vertical lines, fixing your screen resolution could also resolve the issue. How you do this could change depending on what generation of Windows you use. We’ll cover how to do this on both Windows 10 and Windows 8/7. 

If you’re using Windows 10, you can right-click the empty area of your desktop and find the Display Settings. From there, go to Resolution.

While in this setting, click the drop-down menu and make sure you select the recommended setting. Theoretically, this should resolve your issue. If it doesn’t, it may be time to take your computer to a technician

That’s the approach for Windows 10, but what about Windows 8 or 7? Fortunately, fixing this is similar to the later 10 system. 

As with Windows 10, start by right-clicking the empty part of your desktop screen. Next, click Screen Resolution. From there, adjust the screen resolution until you see the horizontal lines vanish. 

Wipe the Screen Gently with Cotton Balls

If the above approaches don’t fix your issue, you may have a hardware problem with your desktop or laptop. So, what then? 

Start by powering off your computer. Once it shuts down, use a few cotton balls to wipe the screen. Sometimes, these lines stem from grime or fluid that managed to infiltrate the glass. 

However, don’t get overzealous. Go slowly and gently so that you don’t cause worse damage. 

Final Step in Fixing Lines on Computer Screen

If none of the above approaches removes the lines on computer screen displays, there’s one final step to take. You’ll have to take your computer to the best technicians you can find. 

If you need your computer repaired, consider our services! We’ve fixed our customer’s technology all across the state of Virginia. If you want the best service in the state, call us today to receive an estimate.

Common Xbox One Problems and How To Fix Them

The Xbox is one of the most famous gaming consoles of all time, and its newest iterations carry on the legacy. The Xbox One has performed remarkably well in sales, selling over 50 million units

However, for all its success, several Xbox One problems can hinder a player’s experience. When confronted with these problems, gamers often have no idea how to solve them. 

Many of the most common issues are on this Xbox One problems list, including the prominent display and update problems. We’ll also discuss what to do if you hear strange sounds in the disc drive and how to prevent losing game data from sleep mode. 

If you’ve faced these problems, then you’ve come to the right place! In this guide, we’ll explore some standard Xbox One’s problems and how to solve them. With any luck, you’ll get back to playing your console in no time!

Xbox One Display Problems

Have you ever turned on your Xbox One and heard music that showed it was on but had a completely black screen? Unfortunately, this problem is a common Xbox One issue. It’s an unpleasant issue, and often rebooting the system won’t help. 

So, how can you solve the issue? First, try replacing the HDMI cable. Sometimes this cable performs poorly, resulting in weakened or missing video displays. Other times, you may find that reconnecting the cable can help.

If these solutions don’t work, try holding down the power button on the case for ten seconds. From there, turn on the console. Theoretically, this could solve the problem.

If all else fails, consider resetting the video settings. To do so, follow these instructions:

  • If there’s a disk in the console, remove the disk
  • Hold the power button until the console shuts down
  • Hold the power button at the same time as the eject button
  • You’ll hear a beep sound first, but don’t release the buttons until you hear a second beep
  • After this, the console will reboot with a low resolution
  • From there, you can reconfigure the video settings

With these solutions, you will most likely see results. Otherwise, it may be best to take it to professionals for repairs. 

Xbox One Problems with Updates

Have you ever decided you wanted to play an Xbox One game, only to be told that you can’t play the game until the update downloads? Sometimes, this isn’t a big deal. A small update may last less than five minutes. 

Other times, however, an update may take up as much as half an hour. If you have to wait that long to play a game, it may be a source of frustration.

If you’ve been wondering how to fix this bug, we have some bad news. Unfortunately, this is a feature, not a bug. Unlike its competitors with Nintendo and Sony, the Xbox One doesn’t allow you to skip an update to play a game. 

What does this mean? At some point, you’ll eventually have to download the update. However, in the meantime, there is a workaround you can use. 

How do you use this? First, go to the console’s Internet settings. Once you’re there, find the “offline mode” option. Select this, and you’ll go back to the magical time when Internet connections didn’t affect your console. 

If you don’t mind playing a game by itself, this solution should work perfectly for you. However, if you like to play media like streaming services or music, you’ll have to forego these amenities to play. 

Strange Sounds in the Disc Drive

One of the issues that affect many Xbox One units is noises coming from the console’s disc drive. Typically, this noise does not threaten your disk. In almost all cases, your disk will remain safe even with these sounds. 

Sometimes, though, you may see a message that says the disk cannot be read. In cases like these, it’s best not to try and fix this issue yourself. Instead, contact a repair service that you can trust to solve the problem. 

Losing Xbox One Gameplay Progress After Sleep Mode

One of the unique features of the Xbox One is its Always-On mode. This helpful feature lets you forget about downloading updates for the games or the console’s operational software. 

How does it work? When you want to wrap up your gaming session, you can put the console into sleep mode. While the system sleeps, it downloads any necessary updates or changes. 

This feature came about because Microsoft wanted the console to remain active at all times. For the most part, it’s a helpful feature. However, it also has some downsides. 

For better or worse, Xbox systems are more unpredictable than PlayStation 4 and Nintendo Switch units. This more erratic nature results in some problems. 

How, you ask? Let’s examine the PlayStation 4. This console saves your game into its memory during sleep mode and keeps your game running. This way, you can pick up where you left off immediately after booting up the system.

In contrast, the Xbox One likes to surprise people sometimes. While in sleep mode, it sometimes quits your game without any provocation. In many cases, it does so to download game updates. 

When it closes your game, it often loses at least some game data. Unfortunately, you cannot chalk this up as a bug unique to your console. 

Instead, this is an unfortunate feature of Microsoft’s design. So, if this prospect worries you, make sure you save your data at every turn. 

Taking Your Xbox One Problems to Professionals

In many cases, you can take precautions to avoid these Xbox One problems. The solutions we provide in this article can also help fix your console. 

However, some problems may prove too much for you. If so, don’t worry! There’s no shame in that.

Instead, you can take your system to a reputable repairs company. To that end, consider giving us a call! We repair technology all across Virginia. Call us today to receive an estimate for your repair job. 

Xbox Red Ring of Death: Does It Really Mean the End?

Xbox has produced some of the most beloved gaming experiences of the last twenty years. From Halo to Call of Duty, this console has long been a staple among gamers. However, its reputation also has a shadow side. Xbox fans going back to the 360 remember the horror stories about the Xbox red ring of death. It became common knowledge that once this ring struck your Xbox, it had met its doom. 

Unfortunately, the ring didn’t stop with the Xbox 360. Instead, it carried over to the Xbox One red ring of death. 

The red ring can occur in Xboxes of multiple generations. Fortunately, there’s some good news. It turns out that your console may be able to survive the red ring. 

How can you do this, you ask? To learn more, check out our guide below! We explain what causes the red ring of death and possible solutions. 

What Causes the Xbox Red Ring of Death?

Many Xbox players can tell you about the red ring of death, but not as many can inform you of its causes. Once you understand these, you have a better chance of fixing the Xbox. 

The red ring functions like lights in many other devices in that it informs you of an error code in the hardware. Think of it as being like a check engine light in your vehicle. 

What prompts this error code? Usually, it indicates a failure in one or more of your Xbox hardware components. Sometimes, though, it can signal that your console doesn’t receive enough power from the power supply.

How can you tell what caused the problem? Often, the system distinguishes issues by using different numbers of flashing lights. 

The Number of Flashing Lights and What They Mean

Different numbers of flashing lights indicate varying problems. Some of these problems are relatively quick fixes, while others may prove more strenuous. 

One Flashing Light: Hardware Failure

If you’ve experienced the Xbox red ring of death, you may have noticed that there are separate flashing lights coming from your console. Other times, though, there may only be one light. 

If there’s one red light, this indicates that a hardware component failed in the system. If you see this light, the TV will also display an error code along with texts in several languages. Hardware problems like this often  require professional help to fix. 

Two Flashing Lights:

When two flashing red lights appear on your Xbox, it indicates that the system overheated. To solve this problem, you can usually just let the system cool down.

First, turn off the Xbox console and unplug it from its outlet. From there, wait for at least thirty to sixty minutes before you start it again. While you wait, take the console to a ventilated area away from its other components.

Once you can tell the console cooled off, you can plug it back into its outlet and restart it. You can also avoid this problem by following some of these tips:

  • Place the console in a well-ventilated area away from direct sunlight or heat sources
  • Keep the console and its power supply on a cool, steady surface
  • Clean the exhaust grill and side panels by wiping them down with a clean cloth
  • Keep the console away from heat-generating or vibrating appliances, such as subwoofers

Following these steps helps your Xbox system stay cool and avoid overheating. This way, you can enjoy your gaming experience without having to worry about the system’s health. 

Three Flashing Lights: Power Source Issues

There are a few ways that power sources can cause the Xbox 360 red ring of death. For example, if you have a faulty power supply, the console may not receive enough power to function correctly.

Another cause could be that the power supply cable isn’t fully connected to the console. Usually, this is a quick fix. All you have to do is make sure you plug the cable in all the way. 

A power surge could also cause Xbox 3 rings of death displays. If the power surge comes through the Xbox’s connected outlet, it may cause a failure in your console.

A power surge also provides a straightforward fix. In this case, follow these steps to solve the problem:

  • Turn off the console
  • Unplug all power cables
  • Plug the cables back into the Xbox
  • Restart the console

Generally, this process will solve power surge-related problems. In 2008, shortly after the Xbox 360 premiere, these three red lights caused a tremendous problem for users. Many decided to send their consoles back, costing Microsoft over one billion dollars to repair the damage. 

Four Flashing Lights: Power Surges or Connection Problems

In the Xbox 360 and Xbox One, power surges can cause the four flashing red lights. If a power surge or a brief outage occurs while the system is running, it leads to the four flashing lights. Fortunately, this has a quick fix.

All you have to do is unplug the system and plug it back in. Most of the time, this fixes the problem.

Another cause of the four lights can be a little trickier to fix, and it often faces the 360 in particular. This light appears when the console can’t detect an AV cable. 

In other cases, you may have an AV cable plugged in. However, the system doesn’t recognize it due to a severe connection issue. In a case like this, it may be best to take your Xbox in for professional repairs. 

There is some good news on this, though. If your Xbox uses an HDMI connection, it won’t generate this error code. 

Taking Your Xbox to Professionals

If you have the Xbox red ring of death, you may be able to fix it using the solutions in this article. However, hardware and connection issues generally require a little more expertise. Sometimes, it may be best to let professionals handle Xbox red ring of death repair. 

To that end, you can give us a call today! We’ve helped gamers throughout Virginia repair their consoles and resume their gaming experiences. Call us today for an estimate!

What Are a Few Common PS4 Problems and How Can They Be Fixed?

You never think it’ll happen to you. Technical issues with PS4s are an inevitable part of gaming life. But like many things in life, a little practical knowledge can go a long way! If you really care about your console and your quality time in the gaming world, then you’ll want to read this article from start to finish. 

We’ve collected a few of the most common PS4 problems along with how they can be fixed. These solutions are often more straightforward than you think, so stay with us for these easy-to-remember tips. 

PS4 Screen Color Problem

Screen color problems can vary. Some may experience their screen looking washed out while others may have huge color imbalances. This likely has to do with your RGB settings being mismatched between your console and TV/monitor.  If you’ve become a victim of this the solution is simple.

If you’re using a monitor, you’ll want to check its RGB Range—whether it runs on Limited, Full, or Automatic. Some monitors may only run on one range and it could be tricky to find out which. If that’s the case, you can google the TV or monitor’s model and check out its RGB Range.

Once you’ve tracked down this information, you want to now make sure that your PS4 is running on the same setting. To do this you want to go to Settings-> Video Output Settings-> RGB Range. Adjusting the setting to fit that of your TV or monitor will realign the colors and you can play your games as they were meant to be seen. 

PS4 Update Problem

Update issues can occur for a variety of reasons. It could be that there are some corrupted files on your system previous to downloading the update file. It could also be that the update file itself is corrupted. Whatever the cause is, you will know when your PS4 fails to update when you see the infamous “Error Code SU-42118-6”. 

To solve this issue, you’ll have to access the PS4’s Safe Mode. This is done by completely turning off your PS4 (just to clarify: this means not using Rest Mode). Wait for the white light on the console to stop flashing, indicating it has finished shutting down.

Now, to access Safe mode, you want to hold down the power button located on the console for 5-8 seconds. If you’ve done it successfully, the console should make two beeps while you’re holding down the power button.  Once the Safe Mode screen appears, you’ll have to connect your DUALSHOCK 4 to the console via a USB cable, as the wireless connection doesn’t work in Safe Mode.

Press the PS button on the controller and you should get access to 7 options. First, you want to give option 5, called “Rebuild Database,” a shot. This will help to clear out any corrupted files on your system. Your system should either shut down or reset after this process. Either way, return to Safe Mode and, this time, go to option 3, entitled “Update System Software”.

In this option, you will receive 3 additional options. Choose the third, called “Update Using Internet”. This should almost always give you a successful update. In fact, we recommend only ever updating your system using this method. 

PS4 WiFi Connection Problems

Something all PS4 gamers have to come to terms with is the fact that Ps4s have a poor wireless receiver. The best mode of internet connection for a PS4 is to use a LAN cable, which can increase your download speed by over 100%. but if you insist on using WiFi, the first thing you want to do is find a way to get your console as close to your router or booster as possible. 

There are a few things you will then want to check. One of the most common is to confirm that you have the latest update (see the previous tip). WiFi connection issues may stem from a firmware malfunction. 

Another trick could be to change the DNS server. To do that, access Settings-> Network-> Set Up Internet Connection-> Use Wi-Fi-> Custom-> (Your wifi network)-> Automatic-> Do Not Specify-> Manual. There you can type in a new primary and secondary DNS of your choice

If none of these options have worked, you could try resetting your network connection settings. Bear in mind this resets the majority of your console’s customized settings including your DUALSHOCK 4 settings. Your games and save data will be safe though.

To do this access Settings-> Initialization-> Restore Default Settings-> Restore. This will clear out any information that may be causing your WiFi connection issues. But only use this as a last resort. It’s worth checking that your router is not poorly connected or your provider or PlayStation Network are not having issues of their own.

PS4 Controller Problems

This is in reference to connection issues. Hardware issues such as drifting and sticking are best left to the pros.

If there are any connection issues, check first that the USB cable and that the charging port is not damaged in any way. 

A common mistake that often is made is that people try to connect while another pad may be connected first. To fix this, make sure that any other controllers are first switched off before switching or turning on a new controller. Connect the desired controller to the USB cable and press the PS button on the controller. It should connect instantly. At this point, you can then remove the cable if needs be. 

If that doesn’t work, try resyncing your controller to the console. To do this access Settings-> Devices-> Bluetooth Devices. On this page, select your controllers and select “Forget Device”. Now, resync them by, once again, reconnecting the controller to the cable and pressing the PS button. 

There is also a reset button on the back of the controller. it’s a small hidden button on the top right side of the device near a screw. using a small tool, like a toothpick or an unfolded paperclip, to press the button for about 5 seconds. Repeat the USB and PS button process to reconnect to the console. 

PS4 Problems Beyond Your Ken

Granted, not all PS4 problems can be solved by adjusting the settings. At times, there are deeper issues at work. In this case, it may be wise to contact the pros.

Your console is precious, and while some dare to open it up and start tinkering under the direction of a YouTube video, the cost of a single slip of the hand could mean having to buy a new console altogether. 

Leaving it to the pros is far cheaper and less painful. So why not find a repair store near you and give your PS4 and your gaming time the attention it deserves!

Having Issues With Your Handheld Games? Here’s What to Do Next

With the release of the Nintendo Switch and PlayStation Vita, handheld gaming earned renewed prominence. One of the primary appeals of the Switch was that players could enjoy a game anywhere. You could sit and play in your leisure hours at home or enjoy a game while traveling. 

Handheld games make for fun and convenient gaming experiences. However, handheld game systems suffer technical difficulties like any other console. When these occur, players often have no idea how to fix the issue. 

If that describes you, don’t worry! We’ll explore typical problems in the Nintendo Switch and PlayStation Vita, along with their solutions. So, let’s get started!

Dead Pixel Problems in Nintendo Handheld Games

In the past, Nintendo handheld games have experienced issues with dead pixels. By dead pixels, we mean dark patches and spots that appear on a device’s touchscreen because of stuck or dead pixels. 

While the Nintendo Switch is the most recent console to suffer from this problem, it’s not the only example. When the Nintendo DS first launched in 2004, a similar issue occurred with its touchscreen. 

Unfortunately, there’s not really a way to repair this problem. Dead pixels usually happen because of issues with individual LCD screens. 

Instead, your best bet is to return the Switch and purchase a new one. You have the highest chances of returning the Switch if you bought it online. The Consumer Contracts Regulations allow you to return any online purchase within 14 days.

If you bought the Switch in-store, you may have a tough time returning it. Nintendo does not recognize this issue as a defect, so warranties usually won’t recognize the issue in their coverage. 

Switch Handheld Game Console Won’t Turn On

This issue can be a little tricky. Sometimes, Switch owners can’t turn their handheld games on. The most common explanation for this is that the battery died. 

We’ll assume, though, that you’ve already thought of that and charged the device. If your handheld game console still won’t turn on, it’s possible that the screen froze in a black screen position.

How can you tell if this is the problem? Nintendo suggests taking your Switch into a dark room. If you notice light coming from the black screen, your console has frozen.

What’s the solution? Hold the POWER button down for at least twelve seconds. Doing so will turn off the console. 

Once you’ve done so, press the POWER button again to turn it back on. In most situations, this approach can solve the problem.

A similar problem sometimes occurs with the PlayStation Vita. Fortunately, if the Vita has a weak charge, it’s easier to tell. A blinking orange light will show that the Vita needs to charge.

If the screen is turned on but unresponsive, try a similar approach as for the Switch. Hold the power button down for about thirty seconds. Doing so will cause the system to shut down. 

From there, give the system a little time to rest. In about an hour, turn it back on and see if the screen operates this time. 

Running Out of Storage for Handheld Games

What happens if you download enough game software that you run out of storage? Unfortunately, this is easy to do on the Switch. Nintendo only provided 32GB of storage space, six GB of which run the operating system.

Fortunately, there’s an easy workaround! The console supports microSD cars, which you can insert in the opening beneath the kickstand. This way, you can significantly increase your storage capacity. 

Joystick Stops Responding

Joystick issues affect both the Nintendo Switch and the PlayStation Vita. However, they often happen for different reasons.

The PlayStation Vita’s joysticks and buttons may cease to respond because of sweat and grime. Over time, these materials work their way into the buttons, causing them to jam. 

Early in the Switch’s production, gamers noticed issues with their left Joy-Con when playing the system in its console form. Often, this happened as a result of a weak connection between the Joy-Con and the console. 

If you notice this problem in either system, the solution is usually to let professionals repair or replace the affected part. Find a reputable repair service today if you experience this issue. 

Memory Card Issues

The PlayStation Vita still uses a memory card system like many consoles before it. Sometimes, using a memory card comes with a set of difficulties.

A Vita system may have a hard time locating your memory card. Usually, this means that the card got bumped out of place. If your system can’t find the memory card, check to make sure it’s installed correctly.

If the card is in the right place and the system still won’t pick it up, turn off the system. Then, remove the memory card and inspect it closely. 

Do you notice any debris in the contact pins? If so, this could be the cause of your connection problems. Gently wipe the debris off of the card.

Next, turn the Vita back on. When you do, you should see a message that says there is no memory card installed. With the system on, re-insert the card. 

Make sure you hear a clicking noise when you put the card back in. This sound indicates that the card went in all the way. 

Sometimes, a similar problem happens for Nintendo Switch games. Since these games operate like SD cards, their contact pins could also get dirty. If your Switch doesn’t recognize your game card, wipe it down thoroughly and try again. 

Bring Your Device to Us

The solutions in this article can fix many issues found in handheld game systems. But, several other problems could affect your consoles that we haven’t covered here. 

If you can’t play your handheld games the way you’d like, bring your system to us! We have expertise in all sorts of technology, ranging from iPhones to handheld retro game console systems. Call us today to receive an estimate!

This Is the Solution if Your iPhone Is Stuck on Update

Has your phone been stuck on the same screen for a few minutes while it’s trying to update? Are you worried that there’s a larger issue that’s leading to the frozen screen? If so, then you need to learn all that you can about fixes when your iPhone is stuck on update.

Doing so can help you find the root of the problem. Rather than wondering what’s wrong or causing further complications, you can solve the problem in no time.

See below for an in-depth guide on the solutions if your iPhone is stuck on preparing update for you to use.

1. Wait for the Phone to Update

When it comes to phone usage, a few minutes can feel like an eternity. If your phone has been stuck on the same screen for a while, it’s easy to panic and worry that something’s wrong.

But the fact remains that your phone may just be taking that long to update. Some system updates can take up to 20 or 30 minutes, depending on the significance of the changes it’s making. So even though 10 minutes may feel like a long time, give it until the 35-minute mark to try rebooting or taking any drastic steps.

But why is it taking so long? There are a few common culprits, such as:

  • Not having a thorough Wi-Fi connection during the updates
  • USB cable isn’t connected properly to the charger
  • Your phone is updating other files (such as app updates) during the system update
  • You haven’t updated your phone the past few times it’s been available

The list goes on and on. We want to encourage you to wait at least half an hour before trying to disturb the system update in any way. Once it’s hit that point, you can start to proceed with a few other recommendations on this list.

2. Restart the iPhone

If the thirty to thirty-five minutes have passed, then it’s time to take action. The most logical step, from a DIY standpoint, is to restart your iPhone.

For iPhone 11s and iPhone Xs, you can start by holding down the power button and the volume up button simultaneously. After a few seconds, the “power slide off” button will appear on your screen.

Drag the slider from the left to the right; this will prompt the cellphone to shut off. Give the phone around 30 seconds or so to completely shut off. We recommend that you wait a full minute, just to ensure it’s had some time to rest (it doesn’t need much!). 

Once that minute is up of a fully-black screen, hold down the power button again until the big bold Apple logo pops up at the center of your screen, then release.

Again, give the phone a little time to recoup. Wait a few minutes for it to fully restart before you try to open any apps or get to the root of the problem. Restarting the phone should fix the issue, but if not, then there are other steps you can take.

3. Seek Professional Help

If the restart doesn’t help, then you might be stumped from that point on. There are many phone users out there that aren’t technologically savvy; that’s nothing to be ashamed of, just reach out for professional help!

Here at FruitFixed, there’s nothing we haven’t seen before. We’ve helped thousands of customers fix their smartphones that have been frozen on an update screen and can do the same for you.

All you have to do is visit our site to schedule an appointment. Start by letting us know what brand of phone you have (iPhone, in this case), then follow up with the iPhone model that you have.

We’ll ask what the phone needs and, based on your answer, give you an estimate on the service you require. Our team will have your phone repaired in minutes. We’re all about convenience and diligence for our customers.

Benefits of Professional iPhone Repair

If you’re looking for a quick fix, then there’s no better route to take than professional iPhone repair; see below for a few benefits of doing so.

Peace of Mind

We get it; experiencing a setback with your smartphone can be hectic. Your entire life essentially rides on that phone.

By using Fruit Fixed, you can get yours back in top condition in no time. We’ll fix the problem and make sure the issue doesn’t happen again. 

Meanwhile, you don’t have to worry about trying to fix the device for yourself, which could lead to even more problems if you make a mistake.

Timely Fix

Your entire day might be put on pause until you can get your smartphone back up and running. Since most updates are performed at night while the phone is charging, it can become an unwelcomed wake-up call to see your phone still sitting on the update screen.

Fortunately, we can get things back to normal in no time. Simply schedule an appointment and we’ll take care of the issue quickly.

Right after that, your day can continue as it normally would. No more setbacks or iPhone getting stuck on the update screen.

iPhone Stuck on Update Screen: Call in the Pros

Now that you have seen an in-depth guide on why you should call in professionals when your iPhone is stuck on update, be sure to use this information wisely.

Take the time to read this article for more information on how to clean your iPhone the right with a step-by-step guide. To get started, please call us at 804-698-0004 and we look forward to assisting you further.