Justin Drake Carroll Gaming Systems

What to Do When Your Nintendo Switch Controller Is Not Charging

Picture this: you’re ready for the launch of your next favorite game, you’ve downloaded the entire thing in advance, and you’ve set aside time to dive in. Then, right as you’re getting comfortable on the sofa, you realize your controllers are dead. Again.

What gives?

Controller charging issues are more common than you might think. These devices can be surprisingly hard to connect and troubleshoot, making it difficult to tell how to fix the issue.

When your Switch controller is not charging, don’t panic! Let’s take a look at the best troubleshooting strategies to get you back in the game.

Give It Extra Time

If your Nintendo Switch’s battery has died, meaning it’s done a complete discharge, it may not spring to life again the second you plug it in. Sometimes, it can take a few minutes for your Switch and its controllers to draw enough power to charge and restart. If it’s been several days or weeks since you let the battery run down, your Switch may need even longer to get a decent charge.

In these cases, give your Switch at least six hours to charge, ensuring a proper connection to the charging cable. If there are still no signs of life after that time, move on to the next steps.

Check the Charger

Your safest bet for a Switch charger is always the one that came with the system. Nintendo recommends using only its branded chargers, and you can find replacements online if yours has broken or gotten lost. If you’re using a third-party USB-C power adapter, consider borrowing or buying an official Nintendo Switch charger to see if it solves your controller charging issue.

With an official charger, you can also reset the charger itself. Remove the charger from the wall socket and your Switch for at least 30 seconds. Plug it back in on both ends and see if it begins charging the controllers again.

Don’t forget to also check the Switch’s charging port. Cleaning and adjusting this port may be the easiest way to fix your problem.

When you slide your Joy-Con into place, make sure you hear a “click.” If your Joy-Con doesn’t have a good connection to your console, it won’t charge. Consider removing any skins or cases on your Joy-Con that might make it more difficult for the controller to attach to the Switch.

Perform a System Update

It’s rare, but it’s possible that temporary data or minor bugs in your console’s software have prevented its controllers from charging. When this happens, a system update can sometimes address any corrupted firmware.

Your system should be set to download new updates automatically. If not, you can still do a manual download by going to System Settings at the bottom of the home screen. From there, select System > System Update.

Your Switch will begin an automatic download of any available updates. It should also restart itself when the update is complete.

Perform a Controller Update

If the full system update doesn’t help, try updating the controllers. From the home menu, choose System Settings. There, go to Controllers and Sensors > Update Controllers.

Your console should scan both of your controllers for any available updates. The updates should begin automatically.

Force a Reset

If your Switch doesn’t show any available system updates, try forcing a reset to refresh the system. This may help address any issues with the controllers.

To reset a Switch, find the power button on the top of the console. Pressing it once will allow you to choose a system restart from the Power menu that comes up. You can also hold it down for at least 12 seconds to force a shutdown.

Ensure a Proper Connection

If you have multiple Nintendo Switch consoles in your home, make sure to sync the controller to the current device you’re using. This can sometimes clear up any charging issues.

Syncing is easy: all you have to do is attach a Joy-Con or its similar third-party counterparts to the side of the console.

You can also try re-syncing the controller. This forces a reset, which can address small firmware issues that keep your controller from charging.

To re-sync the device, find the pin-sized “Sync” button on the side of your Joy-Con that attaches to the Switch. Press this button once.

Your controller should pair to the Switch again once you’ve slid it back into place in handheld mode. If not, you can head to the home screen and select Controllers > Change Grip and Order. When prompted, press and hold the “Sync” button on the Joy-Con.

Un-Pair and Re-Pair Your Controllers

If you’d like to try charging your controllers from a fresh start, consider un-pairing and re-pairing the devices. To do this, head to the home menu and select System Settings.

From there, choose Controllers and Sensors > Disconnect Controllers. When prompted, hold down the X button on the Joy-Con you want to disconnect.

Again, all you need to do to re-pair the Joy-Con is slide it onto your Switch again.

Try a Different Console

If you have a friend or family member who owns a Switch, try pairing your controller with their console. The troubleshooting methods above should have cleared up any lingering issues with your console, but it’s still possible that the Joy-Con is in good condition and the Switch simply won’t charge its battery.

If your controller works with only the other Switch, you’re likely dealing with a firmware malfunction in your own console. Get professional console repair for help!

Switch Controller Not Charging? Call Us

When your Switch controller is not charging, it’s easy to get frustrated. Fortunately, this is a common issue that often involves simple fixes via the troubleshooting steps above. If you’re dealing with connectivity and charging issues, try these tactics to get your controller back up to speed!

If you’re still struggling to charge your Joy-Con, Pro Controller, or third-party controller, we’re here to help. At Fruit Fixed, our technicians ensure that you’re never disconnected from your favorite games for long. Check out our Switch repair estimates or stop by one of our locations for help.

Justin Drake Carroll Gaming Systems

PS5 Controller Not Charging? A Troubleshooting Guide for Gamers

The PlayStation 5 is one of the most popular gaming consoles that’s ever been released. Sony has sold approximately 46.6 million units since it was released.

With its amazing graphics and wide selection of games, it’s not difficult to see why. Unfortunately, some people have issues with their PS5 controller not charging. This could stem from a variety of causes, and it can be difficult to determine the best solution.

We’ve created a guide that outlines the best course of action for your situation. Let’s explore the key information you should know.

Check Your Charging Cable/Port

Before moving forward, inspect your charging cable for signs of wear and tear. A common scenario is having a toddler or pet damage the cable without your knowledge.

This can directly impact your controller’s ability to charge. If the cable isn’t in good condition, use an alternative one even if it’s not meant to charge a PS5 controller.

Other cables will still work, but they won’t charge as efficiently. If you don’t notice anything wrong with your charging cable, there could be a problem with your PS5’s USB port.

The same can be said about the controller’s charging port. Damage can occur if you insert or remove a cable too aggressively.

Unfortunately, damage to a charging port is much more difficult to overcome. It often requires professional help. If neither of these is the culprit, you can move forward.

Update Your PS5 Firmware

Many people overlook the importance of updating controller firmware. Outdated firmware can impact the controller’s ability to connect to the PS5.

You can easily check for firmware updates by turning on your console. If there’s one available, you’ll automatically receive a notification.

Installing one takes only a few seconds, so be sure to do so as soon as you’re prompted. If your controller’s charging issue was related to its firmware, it should resolve the problem immediately.

Reset Controller

Resetting your controller allows the device to overcome software bugs it might be dealing with. Although resetting a controller is a simple process, it can go a long way toward resolving charging issues. You should then locate a small reset button on the back of the PS5 controller.

Use a paperclip, pushpin, or similar object to press the button inside the hole. Hold the button for approximately five seconds. If your controller is on, it will turn off after it’s been reset.

You’ll then need to connect it directly to your PS5 with a USB cable. After turning on your controller, you should be good to go.

Try Charging Charging Methods

If you own a charging station, try charging your PS5 controller with that instead of a USB cable. This is often a more reliable charging method.

If you have to use a USB cable, try wiggling it around when charging your controller. Sometimes, PS5 controllers that have issues with their charging ports will only charge if the cable is in a certain position.

Common Underlying Issues

Understanding common issues will help you discern the root of the problem. You can then take the appropriate action to handle them. Listed below are some of the most notable.

Dead Battery

There are circumstances where your controller won’t charge no matter what you do. This is true regardless of the cable you use or how many times you update your controller’s firmware. In situations like these, the battery is likely the culprit.

PS5 batteries are non-removable and have a limited lifespan. If you’ve used your controller for hundreds of hours, there’s a chance the battery has lost its ability to hold a charge. The only way to resolve this issue is to replace the battery.

It’s possible to do so on your own, but it’s never recommended. Not only will you need the tools to disassemble your controller, but you also run the risk of damaging the device. Leave this job to a professional so you can avoid issues you would have otherwise encountered.

Defective Product Components

It’s not impossible for PS5 controllers to ship with defective components. These might not be readily apparent when you start using the device.

Over time, these components can begin to malfunction and impact the controller’s ability to charge. Similar to a dead battery situation, this is out of your control and requires professional help.

Internal Damage

PS5 controllers are known for being fairly durable. They can fall off shelves and get lightly thrown around by children without experiencing significant damage. However, these controllers aren’t invincible.

The right level of impact can damage its internal components. For example, let’s assume you accidentally knocked a PS5 controller off a coffee table.

It crashes to the ground and bounces across the floor. This could damage the controller’s charging port, making it impossible to charge with a USB cable.

Finding a Repair Professional

Working with the right repair professionals is essential for getting the best results. Not all are created equal, and it’s best to avoid companies that charge rock-bottom prices.

They often do so for a reason, meaning they provide poor service or use low-quality parts. Ask about their turnaround time before making your decision.

Simple jobs shouldn’t take more than a few days to handle. If your service provider can’t get your device back to you within a week, it’s best to search elsewhere. Check their online reviews so you can gain insight into what to expect.

See what other customers have to say about the company’s professionalism and overall results. With enough due diligence, you’ll find the best option for your needs.

PS5 Controller Not Charging? Don’t Worry

It can be frustrating to discover your PS5 controller not charging. The tips in this guide will ensure you take the appropriate action and resolve the issue as soon as possible.

At Fruit Fixed, our expert team has the knowledge and resources necessary to meet your needs. We strive to exceed each of our customer’s expectations and deliver the best results. You can learn more about what we have to offer when you get in touch with us today.

Justin Drake Carroll Gaming Systems

Reviving Your Switch: What to Do When It’s Stuck on Logo Screen

As of a few months ago, the Nintendo Switch has outsold its predecessor, the Nintendo Wii, in total lifetime sales. With over 100 million consoles sold worldwide, this hybrid console has made a major splash with both dedicated gamers and casual players alike.

The Switch’s durable console and reliable performance may have something to do with those sales, but that doesn’t mean you should expect perfection! System errors and frozen screens aren’t uncommon with these devices. Worse, these frustrating bugs can be hard to fix on your own.

What should you do when your Nintendo Switch is stuck on its logo screen? If you’re trying to get past an unresponsive display, here are a few approaches to try.

Look for Physical Damage

A frozen screen can sometimes be a sign of hardware issues, especially after an accident. If you’ve recently dropped your Switch, look for any visible signs of damage. Small fractures in the screen or device’s chassis are a dead giveaway.

Check Your Internet Connection

Sometimes, Wi-Fi issues can cause your Nintendo Switch to freeze on any screen, including the logo screen. Check your router for any issues.

If you’re able to access your device’s home screen using the troubleshooting steps below, you can also disconnect and reconnect the Switch to your Wi-Fi to see if it’s a more permanent solution to the problem.

Reboot Your Switch

Small software errors can wreak havoc on your console’s system. As with other frozen screens, a reboot can sometimes clear away temporary data that has caused the glitch.

Even if you can’t access your device’s home screen, you can still force a reboot in two ways.

First, try pushing the power button on the top of your Switch for a few seconds. This should bring up a power menu that gives you the choice to turn the device off, restart it, or enter sleep mode. Select the option to shut down.

If this doesn’t work, hold down the power button for around 15 seconds. This forces a system shutdown, regardless of what’s on the screen.

Once your console has shut down, leave it off for a few seconds. Then hold down the power button to turn the device on again.

Charge Your Switch

Sometimes, charging or battery issues can dampen your console’s processing power. This can leave it stuck on the logo screen.

If you haven’t charged the device in a while, or if you’re not sure when it was last charged, place it in its charging dock and let it power up for an hour or two.

Put the Console in the Dock

Putting the Switch back in its dock can sometimes disrupt its system start-up function. In this case, that may shake the console out of its frozen state.

Dock your Switch for 15-30 seconds, then take it out of the dock to see if the logo still appears.

If it works, this may be either a permanent or temporary fix. Either way, it can sometimes give you access to the home menu and the device’s settings, allowing you to troubleshoot further.

Perform a System Update

If you’ve gained access to the home screen, perform a console update as usual. To do this, go to Settings > System Update and allow the system to download and install any updates.

If your console is still stuck on the logo screen, you may be able to do a system update in maintenance mode.

Start by holding down the power button to shut off the device. After a few seconds, hold down both the volume up and volume down buttons at the same time, and press the power button while still keeping them pressed. This should bring up the system’s maintenance mode.

From there, you can select Update System. Follow the prompts on the screen to perform the update, then restart the console to see if that has solved the issue.

Clear the Cache

If software issues have cropped up in your device’s storage to cause the frozen screen, clearing your cache may help.

Keep in mind that clearing your cache will delete certain data, including saved passwords, history, cookies, and more. However, it will not delete your games or your save data.

Look for Corrupted Data

Corrupted data elsewhere in your system can also cause problems.

This is especially common if you’ve experienced an interruption while playing or saving a specific game. The missing or corrupted files can make it hard for your system to work as intended.

Luckily, the Switch comes with a feature that allows you to check for corrupted data on the device. From your home menu, go to System Settings > Data Management > Software. Find the title of the game whose data you want to check, and choose Check for Corrupt Data.

If the system finds corrupted data, it will prompt you on the next steps. Sometimes, you may need to delete and re-download the game in question.

Factory Reset

A factory reset will delete all of your system’s data. However, it can also be a great way to get a fresh start and see if that solves your frozen screen issues. You can and should back up your save data before performing the reset.

To do a factory reset, head to System Settings > Formatting Options > Initialize Console. Then, follow the on-screen instructions.

We recommend choosing this step only after you’ve exhausted all other options, including professional console repair.

Fix a Nintendo Switch Stuck on the Logo Screen

As you can see from the steps above, there’s no single solution to this issue. If your Nintendo Switch is stuck on the logo screen, you’ll likely have to jump between a few different troubleshooting strategies before you find a fix. We hope these tips have helped!

If you can’t manage to get past the frozen screen on your own, be sure to reach out to the team at Fruit Fixed. Our experienced technicians can dive into any software or hardware issues you’re facing, and we’d love to help you get back to your favorite games. To get fast repairs, check out our repair estimates by Switch model or swing by one of our locations.

Justin Drake Carroll Repair

A User-Friendly Guide to Loose Charging Ports

What’s the first thing you do when you wake up?

You likely check your phone within ten minutes, which a recent survey found that seven in ten folks do. Nearly half also said their smartphones are their most valuable possession. 

Considering how much we rely on our phones, it’s not surprising many feel stressed when battery levels drop. Indeed, a draining battery is a nightmare for half of Americans!

A loose charging port can be just as bad, though, as it likely won’t charge your gadgets.

But what exactly can make your charging port loose? Most importantly, what can you do to address this problem?

This guide discusses the top culprits and how to fix a loose charging port, so read on. 

Why Is Your Charging Port Loose?

Wear and tear, dust and debris build-up, water damage, and a damaged charging cable can all be to blame. However, accidents can also contribute to this problem.

Let’s take a closer look at how exactly these culprits can make your charging port loose. 

Wear and Tear

Nearly seven in ten people charge their devices at least twice daily. That’s despite today’s gadgets having larger and longer-lasting batteries.

Over time, all that plugging and unplugging can wear and tear your device’s charging port, causing it to loosen. This can happen sooner if you frequently tug at your device or charging cable instead of unplugging them gently. 

Debris and Lint Build-up

Dirt, dust, food crumbs, lint, and sand can enter your devices‘ charging ports. If the build-up becomes thick enough, it can block your cable connector. This can make your port or cable feel jiggly. 

Liquid Damage

Many of the latest phones, tablets, laptops, and gaming consoles resist water but not corrosive liquids.

For instance, apple, orange, and pineapple juice contain acids that can damage metals. Acid rain and seawater exposure can also cause such damage.

Since charging ports are open, liquids, including acidic substances, can quickly enter them. When this happens, their metal parts can start to rust. This can affect the port’s physical integrity and structure, resulting in a loosened grip. 

Damaged Charging Cable

The problem may not be the charging port but the cable you’re trying to use. It could be defective, such as if it has a broken or missing connector (the metal end you plug into the port). The head where the connector is may also be dangling due to frayed wires.

Accidents

Not using a protective case is one of the worst gadget-destroying habits you should kick. Because if you don’t use them, your devices will likely develop dents and cracks due to drops and bumps.

Worse, if you drop unprotected electronics, the impact can be enough to knock loose their internal components.

So, if you dropped your phone, tablet, or gaming console and it didn’t have a case, chances are it now has a loose charging port.

How Do You Deal With a Loose Charging Port?

First, determine if it’s the port itself that’s loose or if it’s the charging cable.

Inspect the charging cable for any damage, including frayed sections or missing parts. If there’s any, use a different (but compatible) cable to check if you’ll experience the same issue. 

If the other cable fits perfectly and works correctly, the problem is the original cable. But if the port is still loose, here’s what you can do. 

Clean the Port 

Shine a flashlight into your devices’ charging ports to check if there’s debris or lint stuck inside. If there is, you can use cotton swabs, a toothpick, or a can of compressed air to remove the build-up. You can check out this guide on the proper and safe way to clean charging ports using these materials.

Gently Wiggle the Cable 

Have you tried two different charging cables, but your device’s port feels loose with either?

If so, something in the port may have gotten dislodged or out of place, such as the pins. In this case, gently and slowly move the charging cable’s head within the port. Once the connector “connects” with the port’s contacts, it should charge your device again.

This is only a temporary fix. The problem will likely occur again the next time you try charging your devices. 

Tighten Loose Screws

Inspect your device’s exterior, especially the tiny screws near the charging port. These can become loose due to regular use, wear and tear, and accidental bangs or drops. 

Any screw that juts out even slightly can already make your charging port loose. Use the appropriate screwdriver to tighten the loose screw carefully. Don’t drive it too deep, as this can cause the surrounding area to crack and sustain more expensive damage. 

Get a Pro to Check Your Device

If the issue persists after trying the above methods, it’s time to have an expert check your device.

Before you take your faulty gadget to a technician, confirm if it’s still under warranty.

If it is, check your owner’s manual to see how to file a covered repair. You may be able to get your loose charging port fixed for free if you take it to an authorized service center (ASC). You may have to ship it to the closest one if there’s none near you.

What if your device is no longer under warranty?

Then, your best bet is to bring it to a reputable, professional gadget repair service. They have all the tools and skills to repair most problems in 30 to 45 minutes or even less. 

Get That Loose Charging Port Fixed ASAP

Wear and tear, debris build-up, water damage, and accidental drops can all make your charging port loose. However, the charging cable, not the port, could also be faulty. So, if you’re having trouble getting the two to work together, check both for damage. 

If all else fails, our team here at Fruit Fixed is ready to help. We can fix most malfunctioning electronic gadgets in under an hour. 

So, get your repair started now! We’ll be happy to fix your device at a competitive price! 

Justin Drake Carroll Gaming Systems

What to Do if Your Switch Won’t Turn On

The results are in: the Nintendo Switch is currently the third best-selling console in all of video game history. Only the PlayStation 2 and its predecessor, the Nintendo DS, were able to surpass it in sales.

Alas, the Switch is not without its faults. Users experience too-fast battery drain, joy-con controllers that don’t lock in quite right, and WiFi or Bluetooth connectivity issues. Even worse, you might run into the heart-skipping moment when you press the power button and nothing happens.

Not sure what to do if your Switch won’t turn on? In this guide, we take a look at possible explanations and the ways that you can fix them.

What to Do if Your Switch Won’t Turn On

Unfortunately, there is no one answer to explain this behavior. You’ll need to diagnose the issue by going through probable causes one by one.

Let’s take a look at the most common reasons why switches fail to turn on. Then we’ll suggest either professional or DIY ways to address them.

There’s No Charge

The Switch has impressive battery life for what is effectively a gaming tablet. Gamers can play Mario Kart and The Witcher 3 for hours without having to plug into the charger. Nintendo advertises the OLED Switch as getting a maximum of nine hours of battery life.

With so much gaming time, it’s easy to forget to juice it up.

Solution: Charge Your Device

Look, it’s such an obvious solution, but you’d be surprised how many people overlook it. Plug your Switch into its designated power source and see if that solves the problem. Give it a few hours to charge before gaming again.

The Joy-Cons Are Discharged

It’s common for Switch owners to wake their docked device by pressing a button on the joy-con. This works provided the joy-con has enough battery. Once it drains, it obviously can no longer wake the Switch.

Solution: Turn It on Manually

Remove your Switch from the dock and hit the manual power button. Return it to the dock, and see if it powers back on. Avoid leaving the joy-cons separate from the Switch so they always keep a charge.

The Charge Port Is Damaged

Suppose you have plugged your Switch in and are using the manual power button, but it still doesn’t work.

Try and wiggle around the USB cable. Check the screen to see if the charging indicator flicks on. If that’s the case, there may be an issue with the charge port.

Solution: Take It to a Pro

Do some further examination. Take note of discolored, burned, or melted plastic on the cable or around its port. Check the inside of the port and the cable for lint or debris blocking the way.

Try gently cleaning the port with a dry Q-tip to remove any blockage. If that doesn’t work, it’s time to take it in for repair. Fixing a charging port is a task we recommend leaving to a professional.

The Power Cable Is Damaged

The Switch might be fine, but it still doesn’t turn on or charge. Check the power cable. Frayed or exposed wires, bent pins, or other signs of damage mean that the cable is likely the culprit.

Solution: Buy a New Cable

Never use a damaged power cable to charge your device. Discard it immediately and purchase a new one. Avoid using third-party charging cables, and opt for a Nintendo-approved one instead.

The Battery Is Dead

You’ve checked all of the above, and yet your Switch still does not turn on.

However, you notice that it works as long as it is plugged in. As soon as you unplug it, it dies shortly after. This is a surefire indication that the battery is shot.

Solution: Replace the Battery

A Switch uses a lithium-ion battery just like your other devices. Lithium-ion batteries only last for about 300 charging cycles, after which they hold an ineffectual charge.

If your Switch is a few years old, then it’s time for a battery replacement. Head to your local technician, as doing this yourself risks permanently damaging your device.

It Needs a Reset

So, you’ve tried everything on this list but it still fails to power up. If the hardware is in working order, then the software may be to blame. Fortunately for you, Nintendo makes it very easy to address software issues with one small trick.

Solution: Perform a Reset

Resetting your Switch is as simple as pressing a button. Unplug your AC adapter from the wall and leave it that way for at least 30 seconds. While unplugged, hold down the Switch’s power button for 20 seconds and then release it.

That done, press the power button once more to start your device. It should wake normally if the problem is a software issue.

The Power Button or Motherboard Is Broken

You’ve tried everything on this list, and yet your switch still fails to start up. There may be two possible solutions in this extreme, unlikely situation. Either the power button isn’t working, or the motherboard has some issue.

Solution: Take It to a Professional

Power buttons may fail to work if they are broken or dirty. Check how responsive the button is when you press it. If there’s no click or no travel, then it may need cleaning or replacement.

Motherboard issues are more challenging to diagnose since there could be any number of issues. Do not open up your Switch, as you could cause unintentional damage and void your warranty. Take it to a professional who can address deeper hardware problems.

Fix Anything at Fruit Fixed

Now you know what to do if your Switch won’t turn on. In the majority of cases, there’s a lack of charge or a problem with the charging cable. If the charge port, battery, power button, or motherboard are to blame, then it’s time to take it to a professional to fix it.

At Fruit Fixed, we can fix virtually any type of electronics you can throw at us, be it a Switch or something else. Choose your game console and get an estimated repair cost here.

Justin Drake Carroll Apple

What to Do When Your Apple Watch Is Not Ringing

It’s hard to believe the Apple Watch originally launched as a fashion piece. Landing on fashion spreads and netting A-list celebrities as models, the Apple Watch was all about luxury.

Today, these sleek devices still look great on your wrist, but they’re also packed with a host of powerful features in a tiny package.

That’s why an Apple Watch not ringing can be so frustrating. Modern versions of these devices are all about convenience, and there’s nothing less convenient than missing important calls!

If you’re dealing with this annoying issue, don’t stress: here are some troubleshooting tips to help you get re-connected in no time.

Check Your Phone

Is your phone getting calls? If you haven’t already done so, have a friend do a test call. If your iPhone doesn’t ring, you’ll have to troubleshoot call issues first. Your phone needs cellular service or a stable Wi-Fi connection to get notifications.

While you’re looking at your iPhone, double-check the Silence Unknown Callers setting. You can find this in Settings > Phone > Silence Unknown Callers. If you’ve only missed Apple Watch notifications from unknown numbers, this might be why.

Turn Off Do Not Disturb

Have you turned on Focus? This is Apple’s version of the Do Not Disturb feature, and it can cause your Apple Watch to silence your device.

Check by looking at your Apple Watch’s Control Center, which you can access by swiping up on your Watch Face. If the crescent moon icon is selected, Focus is on. Unselect it to get your Apple Watch to ring again.

While you’re looking at the Control Center, check to make sure Airplane Mode is not switched on either.

Turn Your Notifications On

Your Apple Watch might not ring or vibrate if you have your notifications switched off.

To configure your notifications, grab your iPhone and open the Apple Watch app. On the My Watch tab, select Notifications. If you have Notification Privacy turned on, your Apple Watch may not alert you to incoming calls.

To be sure you’re receiving all of the notifications your phone does, select Mirror My iPhone.

Check Your Apple Watch’s Volume

If you’re getting notifications on your Apple Watch but aren’t hearing an alert, make sure you haven’t lowered the device’s volume by accident.

To do this, head to Settings > Sounds & Haptics. There, you’ll find a slider for your volume, which you can toggle louder by moving it to the right. Make sure the option for Silent Mode is off.

Unlock Your Apple Watch

Even if all of the settings above are correct, your Apple Watch may not make any audible alerts if the device is locked.

If you see a lock icon at the top of the screen, you may need to enter your passcode before you can see any notifications. Try turning your passcode off by heading to Settings > Passcode > Turn Passcode Off to see if it helps.

You should also go to Settings > Passcode > Wrist Detection and turn the wrist detection feature on. This setting locks your Apple Watch anytime you take it off your wrist. After you put it back on, the watch won’t unlock until you’ve put the passcode in, which means you won’t hear ringing from a phone call.

Restart Your Apple Watch and iPhone

Restarting devices can sometimes help if a minor system issue is the culprit.

To restart an Apple Watch, hold down the button on the side. After a few seconds, you should see a power slider on your screen. Drag the power icon to the right to turn off your phone, wait a few seconds, and hold down the side button again to restart the device.

To restart an iPhone, you’ll need to follow different instructions for different devices. However, on the most recent models, the steps are identical to the steps above. With any model, you can also go to Settings > General > Shut down.

Update Your Apple Watch and iPhone

For the same reasons you should update your Mac, iPhone and Apple Watch software updates might help. It’s possible that a minor bug has caused your Apple Watch’s notification issues, so updating these devices may ensure there are no problems with the connection.

To perform a software update, head to your Apple Watch’s settings or use the My Watch tab in your iPhone’s Apple Watch app. In either case, you’ll tap General > Software Update, then follow the instructions on your screen.

Check Your Apple ID

Your Apple Watch will only communicate with your phone as intended if you’re using the same Apple ID in both places.

If you have a secondhand iPhone or Apple Watch, make sure you’ve updated the login information since your purchase. If you share your Apple ID with a family member and both of you have iPhones and Apple Watches, you might not get the notifications you want!

Unpair and Re-pair Your Devices

Unpairing and re-pairing your Apple Watch and your iPhone might give you a new, clean connection and ensure that your calls ring through on the device you choose.

To do this, head to your iPhone’s Apple Watch app. Under the My Watch tab, choose All Watches and select the info button next to the watch you want to unpair. Choose Unpair Apple Watch at the bottom of the screen.

Choose to keep your cellular plan, then confirm that you want to unpair the device. You may need your Apple ID password to do this.

Pairing your Apple Watch again is easy: your device’s screen should prompt you to find a phone to pair with. Follow the instructions on your screen to pair the device with your iPhone again, and see if this makes your calls ring through on your Apple Watch.

Get Professional Repair

If none of the troubleshooting tips above have helped when your Apple Watch is not ringing, it may be time to visit a pro. Expert Apple Watch repair services can help you identify any software or hardware issues that might be plaguing your system.

That’s where Fruit Fixed comes in! We specialize in repairing a huge range of watches and wearables, including the Apple Watch lineup. For speedy repair services, drop by one of our locations or call (804) 698-0004.

Justin Drake Carroll Repair

How Much Does It Cost to Fix a Charging Port?

Do you feel anxious when your phone’s battery level goes under 20%, maybe even 50%? If so, you’re not alone; anxiety due to a low phone battery is something that one in eight people in the U.S. experiences. Over half even regard low battery as a nightmare!

So, imagine how much more worried you could feel if your devices suddenly don’t want to charge.

But don’t panic yet, as you may only need a charger port repair. Depending on several factors, it can take 15 minutes to two hours to fix. Based on the same variables, it can cost you nothing to over a few hundred dollars.

Read on, as we’ll discuss what you need to know about fixing a charging port and its associated costs.

Dirty Charger Port: $0 to Fix

Dust, dirt, dander, lint, and other debris can get into and build up in your devices’ charging ports over time. With enough build-up, your charger’s connector may fail to make a solid connection. This can lead to the charger being unable to transfer power to your device and charge its battery.

If this is the sole cause of the problem, you can fix it for $0 within 15 minutes with a simple cleaning.

First, power off your device and unplug it from its charger. Next, grab a cotton ball, a toothpick, and, if you have one, a compressed air pump.

Take a tiny amount of the cotton and transfer it to the toothpick to make it fit into the port. Ensure you wrap the cotton securely on one end of the toothpick.

Now, hold your device so that the port’s opening faces downward. Then, gently insert the cotton-tipped toothpick and move it in a circular motion. Repeat this four to five times.

Remove the toothpick and switch to the compressed air pump. With your port still facing the floor, direct air into it with a few squeezes of your pump.

Try charging your device now. If the cleaning trick worked, its charging system should work again.

In-Warranty Product Defect: $0 to Fix

If your device is less than a year old or has an extended warranty, your charging port repair may be free. This applies to product defects, not accidental damage. An example is if there was a problem in the manufacturing that led to the port’s poor installation.

Unfortunately, most gadget damages are accidental and owner-caused, such as a drop. Indeed, according to a recent survey, 50% of U.S. respondents cited this as the reason they broke their phone. Others said it fell into a body of water, with the toilet being the most common.

In those situations, even if your device is still under warranty, it likely won’t cover the port repair. You’d have to pay for it out of pocket.

DIY Charger Port Repair: Starts From $15

If your device is out of warranty and you’re confident in your tech skills, you can fix a charging port the DIY way. Depending on the cause of the problem, you may only need a toolkit to open the device and clean the port. In this case, expect to spend at least $15 for the kit.

But if your charging port has broken parts, you may need to replace the entire thing. A charging port replacement kit can cost $15 or more, depending on the device it’s for. However, this method can take one to two hours, especially for a beginner.

As you can see, a DIY charging port repair job is cheap, but before you proceed, re-assess your skills. Remember, this method will require you to disassemble your device. And inside are fragile components, such as ribbons, chips, and wires, that can easily break.

When that happens, you’ll face even more repair bills or, worse, a completely broken device. For example, if you damage one or more of its ribbon connectors, you might end up with a non-working screen.

Apple Service Center: Hundreds of Dollars

We’ve mentioned Apple as it charges considerably more for repairs than other brands. If you go to them to have your out-of-warranty iPhone charging port fixed, you could pay up to $699.

That rate is for the Apple 15 Pro Max, but the price only dips a little for the slightly lower-tier or older models. For instance, fixing the iPhone 11 Pro Max through Apple will set you back $599, just $100 less than the iPhone 15 Pro Max.

If your phone has AppleCare+ coverage, though, you’ll only pay $99 plus taxes and shipping for the repair.

Professional Gadget Repair: $50 Onward

Depending on your gadget’s specs, an expert technician can repair its charging port for $50 or more. Usually, older devices, as long as they still have replacement parts, are cheaper to fix. This is because they often have fewer, less complex components.

Also, expect smaller gadgets to cost less to repair than their bigger counterparts. For example, smartphones (except the latest iPhones) are cheaper to fix than laptops.

Note, too, that independent repair shops often charge less than brand-run ones. For example, you may only have to pay them $148 to replace or fix your iPhone 11 Pro Max charging port. That’s a $451 price difference from what you’d otherwise pay an Apple Service Center.

If you choose a well-established independent store, you can expect quality not to be an issue. Their expert technicians can also complete repair jobs in around half an hour.  

So, pick a repair center that’s been around for several years now, preferably over a decade. Their being in business for a long time often indicates credibility and reliability.

You should also look for service warranties, and as much as possible, go for a lifetime warranty. This is a sign of a service provider’s confidence in the quality of work they provide.

Get Your Charging Port Fixed Today

A charger port repair is usually one of the cheapest jobs you’d need for your devices. It may not even cost you anything if it’s only dirty; just clean it with a cotton-tipped toothpick. But if it needs fixing, prepare to spend $50 to $600+, depending on your chosen method.

If you choose Fruit Fixed, you can rest easy, as we charge reasonable rates.

So, head to our repair page now and select your device to find repair estimates. But if you need more details, drop us a line or ring us up!

Justin Drake Carroll Apple

What to Do When Your Apple Watch Microphone Is Not Working

When you bought your Apple Watch for over $200, you may have thought such a pricey gadget would be nifty and easy to use. And it is; after all, it’s like a personal assistant always by your side (or maybe we should say wrist).

But what makes the Apple Watch stand out is its well-documented life-saving capabilities. More than being a fitness partner, it has, on several occasions, saved human lives.

Like any other gadget, though, this wearable from Apple isn’t without flaws. An example of a problem you might face is your Apple Watch microphone not working. 

Luckily, some of the culprits behind this issue are easy to fix. Keep reading, as we’ll tell you how to resolve them.

Restart Apple Watch

Many common Apple Watch and iPhone problems are due to software issues and lags. A reboot often fixes these issues, just like with computers.

So, the first thing to do when your Watch’s mic isn’t working is to restart it and the iPhone paired to it.

To restart your wearable, press its side button for a few seconds until you see the Power Off slider on the screen. Tap and drag this to the right.

If your Watch doesn’t respond, you can force restart it. Hold the Digital Crown and side button together for ten seconds until you see the Apple logo.

After your Watch shuts down, wait for at least ten seconds before turning it back on. To do this, press the side button until you see the Apple logo.

To restart a paired iPhone with Face ID, hold the side and one of the volume buttons together. Keep pressing them until the Power Off slider appears. Tap and drag the switch to the right.

If your iPhone doesn’t have Face ID, turn it off by holding the top or side button until the slider appears. Then, drag it to the right to turn it off.

Again, wait ten seconds before turning the paired iPhone back on. To switch it back on, hold down the top or side button until the Apple logo comes up.

Once both devices are back on, test your Watch’s mic quickly by using it to call someone or to talk to Siri. 

Clean Your Apple Watch

You may not notice it, but you shed about 30,000 to 40,000 dead skin cells every minute. These, as well as skin oils, dirt, dust, and other debris, can enter your Apple Watch’s openings. The latter includes the tiny hole for the microphone, which should be on the side of the display screen.

If the microphone hole gets clogged, the mic itself may not work correctly. So, if a restart doesn’t fix your non-working Apple Watch mic, check this hole for debris build-up.

If it’s dirty, grab a couple of soft, clean, and lint-free cloths dampened with clean water. You can also use disinfecting wipes containing 70% isopropyl or ethyl alcohol. Apple says these are safe cleaning agents for its smartwatch.

Wash your hands and power off your Watch before cleaning it. If it’s charging, remove it from the charger. Take off the protective screen and bands, too.

Next, gently wipe the surfaces of your Watch, paying particular attention to the mic hole. Then, dry it off with a fresh piece of lint-free cloth.

Once you’ve finished cleaning your Watch, put it on properly (on your wrist, and not too tight or loose). Try calling someone to see if the mic now works as it should. 

Use the Water Lock Feature

Apple Watches are water-resistant, but they have an extra feature called Water Lock. When on, it temporarily locks the Watch’s face to keep it from responding to touches. This helps prevent accidental input when swimming, sweating out, or in the rain.

If you forget to turn it on during the above situations, it won’t affect the Watch’s water resistance. However, it may mean that water can enter your device.

Fortunately, Water Lock also helps eject any remaining water in the speakers. Since your Watch’s speakers work hand in hand with its mic, a problem with the former can also affect the latter.

So, if your Watch’s mic isn’t working, try using the Water Lock to eject water that may be in it.

First, test your Watch’s face by tapping it; if it doesn’t react, the Water Lock feature is likely on. To turn it off, press the Digital Crown on the side until your Watch’s face says Unlocked. If your device runs on watchOS 8 or earlier, rotate the Digital Crown instead of pushing it down.

After that, you should hear tones play as Water Lock clears any remaining water. Once done, you should be able to use your Watch’s face as usual. Test your mic now. 

Look for an Available Software Update

Regularly delaying or not updating software is one of the habits that ruin tech devices. That’s because it can lead to syncing problems, incompatibilities, and even security issues.

An outdated watchOS and iOS may also be behind your Watch’s mic not working. This is all the more reason to keep all your gadgets’ software up-to-date.

To check if there’s a watchOS update available, go to your Apple Watch Settings app. Tap General, then Software Update. An available update should appear here; tap Install Now or Download and Install.

To update your iPhone, launch its Settings app, then go to General and Software Update. As with your Watch, you should see an available update here. You can then either tap Install Now or Download and Install.

Once both devices are on the latest OS version, try your Watch’s mic again.

Use These Tips for an Apple Watch Microphone Not Working

A restart, a good cleaning, or using the Water Lock is often enough to fix an Apple Watch microphone not working. Updating your watchOS and iOS may also help.

But if none of those work, it may be time for professional Apple Watch repair.

At Fruit Fixed, our experienced technicians can help fix your Apple Watch. We also have quick turnaround times, usually half an hour!

So, check our service page now. There, you’ll find our contact details and store locations so you can visit us for help!

Justin Drake Carroll Phone FAQs

How Much to Fix Water Damage on iPhone?

You finally got some time off work, and it looks like it’ll be lovely throughout the day. So, you decide to hit town and stroll around the Virginia Beach Boardwalk.

As you walk outside, though, the sky quickly turns from blue to gray, and you find yourself caught in the rain. In your hurry to find shelter, you drop your precious iPhone in a puddle. You pick it up, only to drop it again.

At this point, the only thing likely running through your mind is how to know if your phone has water damage.

Before you panic, switch your phone off. The sooner you do, the more likely you can prevent further problems.

Then, check out the rest of this guide to help you determine if your phone has sustained water damage. It also gives insights on how much its repair can cost, so read on. 

How to Know if Your Phone Has Water Damage

The easiest way to tell if you have a water-damaged iPhone is to check its Liquid Contact Indicator (LCI). All models, from the first to the latest generation, have this built-in. You should see it from the outside without opening your entire phone. 

What the LCI Is

The LCI is a technology that shows if a device has come into contact with water or water-containing fluid. Its standard color is white or silver, which signifies it hasn’t had water exposure. It turns red if it does. 

How to Find and Check the LCI

If you have an iPhone 5 or later, you should find the LCI within the SIM card slot. On older models, it’s in the headphone jack and charging port. As for the original iPhone (first-generation), its indicator is in the headphone jack.

If you need to access the SIM card slot, ensure your phone is completely dry from the outside first. Then, grab your SIM eject tool (the small metal pin that came with your unlocked phone when you bought it) or a paper clip. Stick this in the tiny hole of the SIM tray and gently push it until the tray pops out.

Check your SIM card and tray to see if there’s any sign of moisture. Hopefully, there’s none, but if there is, use a microfiber towel or a lint-free cloth to dry it.

Next, hold your phone face down and shine a flashlight into the SIM card slot. You should see if the LCI is still white or silver or has gone red. 

Other Symptoms of iPhone Water Damage

It’s vital to note that the LCI can malfunction, making it seem like your iPhone has (or has no) water damage. As such, you should check if your device exhibits the other water damage symptoms below.

Before you do, though, thoroughly wipe dry your phone’s exterior and, if you can wait, let it air dry for at least 48 hours.

If you can’t afford to wait, then it may be best just to bring it to a reputable iPhone repair specialist. Expert technicians can often fix water-damaged phones in an hour or less. 

Blurry Camera

Whether you find a red or a white/silver LCI, you should still check your iPhone camera. In many cases, a blurry camera indicates your phone has water damage. Note, though, that this is also one of the most common iPhone problems that could happen after a bad drop. 

Slow and Buggy Performance

Does your iPhone screen take forever to respond to taps and touches? Maybe some areas of the screen don’t even react. Perhaps your apps keep lagging, or your phone gets noticeably warm.

Those are all signs that water may have infiltrated your device.

However, those symptoms can also arise from a potential malware infection. Contrary to popular belief, iPhones can get viruses and other malicious software. 

The Cost of Fixing a Water-Damaged iPhone

Repairing a water-damaged iPhone may cost anywhere from $50 to $699. This depends on whether you have AppleCare+, who fixes your phone, and its model. Likewise, the extent of the damage influences the cost. 

AppleCare+

The Apple One-Year Limited Warranty and AppleCare Protection Plan don’t cover water damage. So, even if your iPhone still has either, you may have to pay hundreds to get your water-damaged phone fixed.

If you have AppleCare+, though, you may only have to pay $99 plus taxes to get your phone fixed. It covers accidental damage from handling (ADH) for two incidents. ADH includes damage due to liquid contact and breakage from drops. 

Who Repairs Your Phone

If you don’t have AppleCare+, you can still have Apple fix your water-damaged phone. However, the cheapest, according to their website, is $269 for an iPhone SE and a whopping $699 for an iPhone 15 Pro Max.

If you take your phone to a trustworthy third-party repair center, they will charge you much less. This price difference has more to do with Apple’s “premium” label, not quality. Just make sure you choose a store known for its high-quality parts and services.

The Model of Your iPhone

It typically costs more to repair water damage on newer iPhone models. This is due to them featuring more sensitive components that water can destroy. So, expect a water-damaged iPhone 15 to cost many times more to fix than, say, an iPhone 6. 

The Extent of the Damage

Suppose your phone’s camera, battery, and screen all sustained water damage. In this case, you may have to pay a pro several hundred dollars to fix them.

In contrast, if the damage only affects your charging port, you may only have to pay $50 to $100.

Save Your Water-Damaged Phone

You should learn how to know if your phone has water damage as soon as you drop it in a puddle or spill liquids on it. The sooner you do, the sooner you can address the issue and potentially save your device.

If you’re in Virginia Beach, Richmond, or nearby areas, our technicians at Fruit Fixed can help. We provide high-quality repair services for Apple products and other brands.

Have a look at our iPhone service page now to get a repair cost estimate. Then, feel free to ring us up if you have other questions!

Justin Drake Carroll iPhone

How Much Is the iPhone 15 Pro Max?

More than one billion people currently use an iPhone, highlighting the incredible popularity of Apple’s smartphones. Here in the United States, iPhones have an almost two-thirds share of smartphone sales, ahead of other popular brands like Samsung and Google. Every year, smartphone users look forward to the release of the new iPhone lineup with anticipation and this year’s iPhone 15 range has not let us down.

The most impressive and feature-packed iPhone this year is the iPhone 15 Pro Max. If you are planning on buying an iPhone 15 and have your eye on this top-of-the-line model, it’s worth asking how much is the iPhone 15 Pro Max.

In this blog post, we’ve got you covered. We’ll take a look at the exact pricing of the iPhone 15 Pro Max across its different versions and how this compares to the other models in this year’s lineup. We’ll also look at the features of the phone so you can make a determination on whether or not it’s worth the price.

How Much Is the iPhone 15 Pro Max?

The iPhone 15 Pro Max, Apple’s latest flagship smartphone, has garnered attention not only for its cutting-edge features but also for its premium pricing. The iPhone 15 Pro Max comes in three storage variants, each with a different price tag. These are:

  • 256GB version: $1,199
  • 512GB version: $1,399
  • 1TB version: $1,599

Comparatively, the iPhone 15 Pro, starting at $999 for the 128GB version and going up to $1499 for the 1TB version, offers a slightly more budget-friendly alternative. Even further down the pricing ladder, the regular iPhone 15 starts at $799, while the iPhone 15 Plus begins at $899.

The real question that arises is whether the higher cost of the iPhone 15 Pro Max is justified. To determine its value, one must consider what sets it apart from its more affordable counterparts.

iPhone 15 Pro Max Specifications

In this section, we’ll explore the key specifications that power the iPhone 15 Pro Max, giving you an insight into what makes it stand out in the world of smartphones.

  • Screen: A 6.7-inch Super Retina XDR (OLED) display with a pixel density of 460ppi
  • Processor: The Apple A17 Pro, a powerhouse for swift and responsive performance
  • RAM: 8GB of memory for seamless multitasking
  • Storage: Choose from 256GB, 512GB, or a remarkable 1TB
  • Operating system: iOS 17, ensuring access to the latest features and updates
  • Camera: A 48MP main camera, 12MP ultra-wide, 12MP 5x zoom, and a 12MP front-facing camera
  • Connectivity: 5G, wifi 6E, NFC, Bluetooth 5.3, USB-C, and more
  • Water resistance: IP68 rating, offering protection in up to 6 meters of water for 30 minutes
  • Dimensions: Measuring 159.9 x 76.7 x 8.25mm and weighing 221g

Ultimately, these specifications form the foundation of its exceptional performance and capabilities. Let’s now turn our attention to the pros and cons of the iPhone 15 Pro Max so you can determine the real-world value of this phone.

Pros of the iPhone 15 Pro Max

The iPhone 15 Pro Max boasts several compelling advantages that make it a top contender in the smartphone arena. Firstly, its elegant and lightweight design is a standout feature.

The use of titanium sides not only reduces weight but also enhances the overall user experience. Holding the iPhone 15 Pro Max feels comfortable, and its sleek design is a testament to Apple’s commitment to aesthetics and functionality.

The device’s camera system is another significant pro. With a 48MP main camera, 12MP ultra-wide lens, and a 12MP telephoto camera featuring 5x optical zoom, it offers a versatile and powerful photography experience.

The main camera’s ability to capture 24MP photos by default, support night mode, and provide various focal lengths adds to its appeal. For photography enthusiasts and content creators, the iPhone 15 Pro Max is a dream come true.

The transition from the Lightning port to USB-C for charging and accessories is a game-changer. This shift simplifies charging and opens up compatibility with various USB-C accessories. It’s not only more convenient but also more versatile, expanding the possibilities for users.

In terms of performance, the A17 Pro chip is a powerhouse. Offering a 10% boost in processing speed, 20% more powerful graphics, and support for advanced ray tracing graphics, the iPhone 15 Pro Max ensures a smooth and responsive user experience, whether you’re navigating demanding applications or playing graphics-intensive games.

Additionally, the inclusion of an action button, replacing the mute switch, adds a layer of functionality. You can customize it for various functions, making it a handy feature for those looking to tailor their device to their specific needs.

Cons of the iPhone 15 Pro Max

While the iPhone 15 Pro Max offers a host of compelling features, it’s not without its drawbacks. Perhaps the most glaring con is its premium price tag.

Starting at $1199 for the base model, it’s undoubtedly one of the more expensive smartphones in the market. For budget-conscious consumers, this can be a significant hurdle to ownership.

In terms of size, despite being lighter than its predecessors, the iPhone 15 Pro Max remains notably large. While the lighter weight contributes to improved handling, some users may find the device’s size less than ideal for one-handed use or fitting into smaller pockets.

Repairability is another concern for some. The device’s sleek design is somewhat restricted by software locks, making it less user-friendly for those who prefer to tinker with their devices or undertake DIY repairs.

So, while offering an impressive array of pros, the titanium Phone 15 Pro Max does come with some cons that potential buyers should consider. Its premium price, large size, and limited repairability are factors to weigh against the device’s strengths before making a purchase decision.

Should You Buy the iPhone 15 Pro Max?

As we wrap up our exploration of “How much is the iPhone Pro Max,” the ultimate question that lingers is whether this premium device is the right choice for you and how much the iPhone 15 Pro Max truly costs.

The decision to invest in this device hinges on your budget, needs, and desires. It’s a device that pushes the boundaries of what’s possible in the world of smartphones, and if you have the means to invest in it, you’ll be rewarded with a device that’s both powerful and elegant.

And if you ever find yourself in need of iPhone repair or looking to explore the latest gadgets, consider Fruit Fixed as your trusted partner. We not only provide top-notch repair services but also offer a range of gadgets, including iPhones, to enhance your tech experience.