Justin Drake Carroll Laptops

How Can You Fix a Slow Laptop?

The average laptop only lasts between 3-5 years, but you can improve upon that with proper laptop care.

Few things are more frustrating in modern life than having a slow laptop. Whether you’re using it for work or leisure, laptop speed is a major indicator of the overall condition of your computer. When it all boils down, if you’ve got a slow laptop, you’ve got laptop problems.

So, how can you fix a laptop that’s obviously losing speed? 

In this post, we’re going to give you a short guide for fixing some of the most common laptop speed issues. Much of the time, these are solvable problems that are caused by a lack of proper maintenance more than an issue with the computer itself.

Fixing a laptop that isn’t performing will keep it going for longer, but it’ll also keep your blood pressure from spiking while you’re using it. Keep reading and take care of your laptop problems once and for all.

Power Saver Mode

When trying to rectify a slow laptop, it’s best to start with the simplest fixes and work backward to the more intensive ones. Since you’re dealing with a laptop, there’s a really good chance that you’ve turned up “Power Saving Mode” at some point when you unplugged your device.

Having this on reduces the performance of your hardware and your computer tells you as much. Instead, click “Balanced” or “High-Performance” mode and watch your computer speed transform before your eyes. You really only need to save power when you have the laptop unplugged for a long period of time.

Background Apps

The average laptop user isn’t exactly mindful of what programs are running and when. Just because you close programs doesn’t mean that they’ve stopped running. Many apps will keep running in the background, using up your laptop’s memory. 

Both Mac and Windows laptops have a “Task Manager” that shows you which programs are running. Once open, you can look at the finer details to see how much memory and CPU each program uses.

Make sure not to close any programs that are necessary to have open, then go through and click “End Task” in Windows or “Force Quit” in MacOS.

Startup Programs

A similar issue occurs when your laptop boots up. Certain programs are set to launch when your computer turns on. These are called “startup programs” and when you have too many of them going at once, they can really set your laptop off on the wrong foot.

Again, open Task Manager, but instead of looking at your processes, click on the “Startup” tab. You can enable and disable your startup programs. On Windows, you can even see which startup programs are causing the most trouble under the “Startup Impact” column.

It’s also helpful to close down all programs before you turn your computer off. This way, they won’t attempt to start when you turn it back on.

OS Update

On both Windows and Mac laptops, you’ll be prompted to install new OS updates when they come out. Many computer owners simply ignore this prompt and go about their business, but there are numerous benefits to regular OS updates.

This often gives you driver updates and new patches that improve the overall performance of your laptop. Not doing the updates can slow your computer down and make you vulnerable to hackers.

Updates typically come 2-3 times a year. To check if there are any updates available on Windows, go to “Settings” and select “Update & Security.” On Mac, go into “System Preferences” and click “Software Update.”

Delete Unused Files

When you’ve had your laptop for a little while, like with our homes, they get cluttered. Chances are, you’ve got all sorts of files hidden in every nook and cranny of your hard disk. You don’t see them, but they’re almost certainly impacting your computer’s performance.

You can perform a disk cleanup to get rid of old, unused files. It’s good practice to take the time each week to go through your hard disk to delete files and folders that you don’t need. Empty your trash can and you’ll restore some of that lost performance.

Uninstall Unused Programs

As with your files, it’s easy to accumulate programs over time. Whether it’s a game that you really wanted to play or an app you used once when you got into photo editing, they need to go if you aren’t using them. Having them sitting there just clogs up your hard drive and slows everything down.

Even programs that you use once in a while might be worth deleting if they’re big enough. You can always reinstall it if you need to use it again.

Uninstalling a program is an easy process. On Windows, go to “Control Panel,” go into “Programs,” and click “Programs and Features.” It’s even easier on a Mac – just right-click on the program you don’t want and delete it.

Scan for Viruses

So far, we’ve only discussed regular maintenance you can do to speed up your computer. In other scenarios, you might be dealing with malware that is significantly impacting your computer’s performance.

If this is the case, there are likely to be other symptoms, like constant popups or crashing programs for seemingly no reason. Malware can affect your computer’s performance in a number of ways, but it can also result in security breaches that put your personal information and data at risk.

It can be helpful to purchase third-party antivirus software to do a scan. There are plenty of good options for both Windows and Mac that’ll identify and remove the virus in question.

Get Your Slow Laptop Fixed Professionally

Fixing a laptop that isn’t up to speed isn’t always cut and dry. If you’ve tried all of these methods and you’re still dealing with a slow laptop, the only thing left to do is seek professional help.

At Fruit Fixed, we specialize in Windows and Mac laptop repair. If there’s an issue with your laptop hardware causing it to work slowly, we’ll find it and fix it. Contact us for more information on our services or head to one of our locations across Virginia.

Justin Drake Carroll Gaming Systems

Fixing the Common Nintendo Switch Problems

The Nintendo Switch is one of the most popular game consoles in the world. Offering adaptability and a great range of games, it’s no wonder that the Switch has sold more than 114 million units worldwide. 

As amazing as the Switch is, it’s sadly not indestructible! Like any other piece of electronic equipment, it can break down under certain conditions. However, if the console is facing issues, do you know what to do?

Want to learn more about common Nintendo Switch problems and how to fix them? We’ve put this article together to help you out. Read on to find out everything you need to know. 

Damaged Screens

We’ve all experienced this common issue. You drop your device or game console and watch in horror as a crack appears on the screen. Or else something falls from your hand onto the screen and causes a scratch.

Fixing a damaged screen is something that’s almost impossible for someone without the right skills and equipment. It is highly recommended you get help from an expert repair technician if you need screen repair. They may need to provide an entirely new screen to get the console working properly again.

Even a small scratch on the screen can spoil your gameplay experience, and fixing it could cost you big. The best way to deal with this issue is to try to prevent it from occurring in the first place. Consider using a screen protector to stop the screen from getting damaged. 

Fast Draining Battery

When fully charged, the Nintendo Switch should offer several hours of playtime. But some Switch owners suddenly find their batteries lack potency, sometimes dying out in less than an hour.

Fixing a Nintendo Switch with this issue might be as simple as playing with the settings. Reducing screen brightness and volume can help to preserve your console’s battery life.

If making these small changes doesn’t help, you may be facing a hardware issue, like a damaged battery. If this is the case, you’ll need an expert technician to help you with your broken Nintendo Switch. 

Failure to Charge

Is your Switch failing to charge, or charging too slowly, when plugged in? This may be due to a range of issues with the charging point.

The charging dock could be clogged with dirt or some other blockage. In this case, cleaning the charging dock or port with a simple cotton swab could fix the issue.

If this simple fix doesn’t work, the charge point could be severely damaged. This may require careful repairs from a trained technician. The entire charge port may need to be replaced, which is a tricky job requiring special skills and equipment.

There’s another obvious cause for failure to charge, which many people overlook: you could be suffering an issue with power flow through the outlet! Try plugging the dock into a different outlet. 

Games Failing to Load

You may find that your Switch loads up to the starting menu without an issue but fails to load your chosen game. This issue may occur with one specific title, or your Switch may fail to load any game. 

The first step here, as with any software issue, should be to try resetting the console. If that doesn’t fix the issue, try uninstalling and reinstalling the game or checking for any patches or updates. 

Fixing a Nintendo Switch with this issue should be no issue for a trained professional. They may need to run a patch or a software update for you. 

Controller Issues

If you can’t control your game properly, you’re unlikely to get the best from this console. At times, you may find your controllers are unresponsive or drift to one side. This is one of the most common Nintendo Switch issues.

Controller issues are often easy to fix. You may be able to fix the problem by simply going into the controller options in settings and following the instructions for aligning the controllers.

Alternatively, you may need to run a system update. If you have an older Switch, there may be a software issue and running an update can solve many of these common problems. 

Finally, try moving closer to the Switch. Some controllers don’t respond well if there are any obstacles between the controls and the console. Even very small obstacles like pieces of paper can cause the controls to become unresponsive. 

Difficulties With Internet Connection

You might be struggling to connect your Switch to the internet. This could cause major problems, as you won’t be able to play online-based games like Fortnite and Rocket League, or download updates for other games. You also won’t be able to connect with your friends and enjoy playing together.

Again, the first thing you need to do is try resetting the console. If this does not work, you can use the test connection option in the settings menu to try troubleshooting. Make sure to check your router and Wi-Fi connection too. 

If these issues continue to occur, you may need to consult a professional for Nintendo Switch repairs. Your gaming system could be facing a software issue and this may need expert attention. 

Help With Common Nintendo Switch Problems

There are lots more common Nintendo Switch problems. Some can be extremely difficult to fix, especially if you lack technical knowledge. That’s why you may need to call for expert help if you’re facing certain issues. 

Need some help getting your console back into good working order? We’ve got you covered! Click here to find out more about our game console repair services. 

Justin Drake Carroll Apple

What Are the Most Common AirPod Problems?

Apple generated $41.1 billion in revenue from its wearable accessories segment in 2022 – with AirPods being one of the popular products. But even with its popularity and high-quality design, AirPods are still not immune to damage.

Are you an AirPods user experiencing issues with your wireless earbuds? Do you want to know how to troubleshoot common problems that may be affecting your device? You’re at the right place.

This guide will discuss the most common AirPod problems and provide solutions to help you resolve them. Whether you’re dealing with battery life issues, connectivity problems, or audio issues, we have tips to help you get your AirPods working properly again.

Get back to enjoying your favorite music, podcasts, and phone calls without any interruptions. Read on to learn more.

Battery Life Issues

If your AirPods are not holding a charge as long as they used to, you can try resetting them. You can also check to make sure that they are fully charged and that the charging case is working. If one AirPod drains faster than the other, try switching them to see if the issue persists.

Connectivity Problems

If your AirPods won’t connect or keep disconnecting from your device, try resetting them or making sure that Bluetooth is turned on and that your device is up to date. You can also try forgetting the AirPods in your device’s Bluetooth settings and then pairing them again.

Charging Issues

If your AirPods won’t charge, make sure that the charging case is charged and that the charging cable is working. You can also try cleaning the charging contacts on both the AirPods and the case. If your broken AirPods still won’t charge, contact professional Airpods repair.

Audio Issues

If your AirPods are producing low or muffled sound or if only one AirPod is producing sound, try cleaning the speaker grilles with a dry, soft-bristled brush or a clean, dry toothbrush. You can also try resetting your AirPods or checking the sound settings on your device.

Fit Issues

If your AirPods are uncomfortable or won’t stay in your ears, try adjusting the fit by gently twisting them or using different ear tips. You can also try wearing them upside down or using ear hooks or wings. If you still can’t find a comfortable fit, consider purchasing a different type of wireless earbuds.

Firmware Update Problems

If your AirPods fail to update or if the update fails halfway through, try resetting them or checking your device’s software updates. You can also try updating your damaged AirPods using a different device.

Dirty or Clogged Grilles

If your AirPods are producing poor sound quality or if the microphone isn’t working, try cleaning the speaker and microphone grilles with a dry, soft-bristled brush or a clean, dry toothbrush.

You can also try using a soft, dry cloth to wipe away any debris. Be careful not to push any debris further into the grille. If the issue persists, seek the services of a certified Apple repair store.

How to Take Care of Your AirPods

Wireless earbuds have become an essential accessory for many people, and Apple AirPods are one of the most popular brands on the market. However, like any electronic device, they require proper care and maintenance to ensure they last longer.

Here are some tips on how to take care of your AirPods to extend their lifespan.

Keep Them Clean

Regular cleaning is essential to keep your AirPods working properly. Over time, earwax, dirt, and debris can build up on the speaker grilles and microphone ports, which can affect sound quality and lead to other AirPod issues.

To clean your AirPods, use a dry, soft-bristled brush or a clean, dry toothbrush to gently brush away any debris. You can also use a soft, dry cloth to wipe down the exterior of the AirPods and the charging case.

Store Them Properly

When you’re not using your AirPods, it’s essential to store them in their charging case. This not only keeps them safe from damage but also helps keep them charged and ready to use. 

Be sure to keep the charging case clean and free of debris. Avoid storing your AirPods in extreme temperatures or humid environments.

Avoid Exposure to Water

AirPods are not water-resistant, so it’s essential to avoid exposing them to water or other liquids. This includes rain, sweat, and accidental spills. If your AirPods do get wet, wipe them down with a dry cloth and let them air dry before using them again.

Use the Right Accessories

Using the right accessories can help protect your AirPods from damage. For example, you can purchase protective cases or covers for your AirPods and charging case to keep them safe from scratches, dings, and other damage. You can also use ear hooks or wings to help keep your AirPods secure in your ears during exercise or other activities.

Keep Them Up to Date

Apple periodically releases firmware updates for AirPods, which can improve performance and fix bugs. To ensure your AirPods are up to date, make sure your iPhone or other Apple device is running the latest software updates and keep your AirPods connected to your device.

Fixed Fruit: Fix AirPod Problems Fast

While AirPods may experience common technical problems, they are still a popular and widely used accessory for many people. If you have tried the solutions we discussed in this blog post and are still experiencing issues with your AirPods, it may be time to seek professional help.

At Fixed Fruit, we offer AirPod repair services to help you get your wireless earbuds back in working order. Our team of experienced technicians can diagnose and fix a range of AirPod issues, from battery problems and connectivity issues to audio problems and more.

Don’t let common AirPod problems disrupt your listening experience – trust us to provide fast and reliable repair services. Contact us today at 804-698-0004 to learn more about our AirPod repairs and get your device working like new again. Find an AirPod repair store near you.

Justin Drake Carroll Apple, Repair

What Should You Do if Your Apple Watch Is Not Charging?

Apple Watches have a battery life of about 18 hours when fully charged, according to Apple. The battery life factors in things like using apps, receiving notifications, and doing a 60-minute workout. But if your Apple Watch is not charging, these figures don’t count.

The problem could stem from something minor or more serious. Its common causes may include a broken cable, outdated software, and dirt/debris stuck in the watch. Either way, getting to the root of this problem can help you figure out a solution.

Most charging problems on Apple Watches are easy to fix. Here’s how to act to get your device’s power to its normal levels:

Make Sure the Apple Watch is Not Charging

If your Apple Watch doesn’t last about 18 hours on a full charge, it might have a battery life problem. In this case, it will display a red lightning bolt to indicate that the battery is low. And the moment you place it on a charging dock, expect to see the lightning bolt color changing to green.

Your watch may have the “green snake of death” when you place it on an Apple Watch charger. The “green snake of death” suggests that the battery is at a very low charge level. Charge the device for at least two and a half hours to fix this issue.

If the watch has a charging problem, it won’t display the green lightning bolt when you charge it. Instead, the red lighting bolt will appear on the screen persistently.

Check the Cable

Your Apple Watch will only charge if the connections from the charging cable to the wall outlet adapter are secure. Current will also flow to the device if the connections between the charging cable and charging dock are flawless. So, ensure that the plug and dock are free of cuts.

Place the charger on a different wall outlet or use a friend’s charge to see if the problem persists. It may suggest a broken Apple Watch or charger if it fails to work. Both sides of the charging system shouldn’t have any plastic wraps which get in the way of charging.

You can use another USB power adapter instead of the original cable. If it works, chances are that the original cable has a problem.

Restart Your Apple Watch

A forced restart can help remedy the charging problem if it stems from a software issue. It resets the operating system to fix any software glitches. The method also helps clear any issue causing your battery to drain power faster.

To force restart the device, remove it from the charger. You should then press and hold the side button and digital crown for ten seconds. And when the device displays the Apple logo, gently release both buttons.

Only force restart your Apple Watch if it isn’t responding. Please don’t do it while updating watchOS. Also, leave the watch on the charger for a while once it displays the Apple logo and the progress wheel.

Update the watchOS

A watchOS update can keep your Apple Watch free of bugs and security issues. Each update comes with the latest security enhancements and bug fixes for the watch model you are using.

Updating the operating system can help fix the charging issue if it comes from a software bug. To update watchOS 6 and above, choose General from Settings and then Software Update. Tap install if there’s an update, and stick to the instructions given.

If your watch runs on watchOS 5 or a previous version, open its app on your iPhone. Under My Watch, go to General and then Software Update. Agree to download the OS updates and follow the instructions.

Only update the watch when it has at least a 50 percent charge. If the charge is insufficient, place the device on a charger. It’s impossible to do the update with a dead battery on a watch that wouldn’t charge.

Unpair and Factory Reset Your Apple Watch

If the charging problem persists, unpair the watch from your iPhone. Doing this will detach the device from your iPhone.

To unpair, the Apple Watch, open the watch app on your iPhone and select the My Watch tab. Choose All Watches and tap the information icon next to the watch. The last step is to press the Unpair Apple Watch option.

After finishing this process, pair the watch to your iPhone to bring them together. It helps resolve the charging problem.

You may do a factory reset to help restore your Apple Watch to its default settings. It also wipes out your watch data but backs it up on your iPhone.

Open the iPhone Watch app and choose My Watch for the factory reset. From the General option, choose Reset and then tap the Erase Apple Watch Content and Settings option. Finally, input your passcode to confirm the factory reset.

Clean the Watch and Charger

Debris and dirt can keep the Apple Watch from connecting to the charger properly. Debris, in this context, includes layers of lotion, makeup, lint, or sweat. You can use a damp alcohol pad to wipe the device and dry it off with a soft, dry cloth.

Remove the plastic wrap on the charging disk and watch before cleaning them. You should also switch off the device and disconnect it from the wall outlet to prevent electrocution.

Look Online to See if the Problem is Widespread

If the Apple Watch problems started after a software update, you are likely, not alone. So, look online to see if other Apple Watch wearers experience the same problem. If this is the case, expect Apple to release a bug fix.

The best place to look online for help is the Apple Support Communities. The forum allows you to ask questions, find answers and connect with Apple customers worldwide. It also features tips and insights from experienced users of Apple products.

Looking for Apple Watch Repair?

The tips covered in this guide can help if your Apple Watch is not charging. Each focuses on getting to the root of the problem and fixing it. But if they don’t work, seek expert intervention.

Make Fruit Fixed your go-to shop for reliable and accurate Apple Watch repairs. Fruit Fixed professional technicians answer any questions you have about your watch. Get a custom estimate for your device today.

Justin Drake Carroll Android Phone

Android Repair: Tips to Help Diagnose Your Android Device Issues

More than 43% of smartphone owners in the United States have an Android, highlighting its immense popularity. Android use in the country increased in the 12 months between January and December 2022, while the market leader, Apple’s iOS, decreased.

There are many advantages to owning an Android smartphone. These include the customizable UI, open ecosystem, universal chargers, removable storage and battery, access to amazing Android widgets, and much more.

If you own an Android phone and are experiencing issues, it’s important to quickly diagnose the issue. In this blog post, we will highlight how you can diagnose your Android device issues and oversee or schedule quick Android repair.

Here at Fruit Fixed, we are experts at fixing Android phones. Our professional technicians will ensure that you aren’t disconnected for long and we offer a lifetime warranty that you can count on. Let’s get started with our diagnosis tips.

Diagnosing an Android Phone That Won’t Turn On

Undoubtedly, one of the most baffling and frustrating issues that occur with a smartphone is when it simply won’t turn on. It’s something that can easily send us into a panic, given how important smartphones have become in our lives, both in terms of work and pleasure.

There are a number of steps that you can take to try and diagnose/fix the issue. Let’s highlight some of these here.

Charge Your Phone

Let’s start with a very obvious one. Simply plug your phone into a charger and wait for a couple of minutes. Then, check to see if the battery icon is glowing red, which indicates a depleted battery.

You should also check your phone in a few chargers, just in case the issue is actually with the charger itself. If there aren’t any signs of life in your phone even after attempting to charge it, you should seek expert assistance.

Check the Battery Itself

Maybe the problem isn’t with your charger but actually with the phone’s battery. If you have a removable battery, take it out and perform a visual inspection. Look for any signs of damage or leaks before performing a power cycle by holding down the power button for thirty seconds.

If you aren’t able to remove the battery, simply perform a power cycle. Again, if nothing works here, then it’s time to look for expert support.

Looks for Signs of Damage

Many of us use phone covers these days, to protect our phones from damage. However, it’s not just a cracked screen that can occur as a result of sloppy handling, you may also cause damage that results in issues with its functioning.

Did you recently drop your phone or get it wet? Take a close look at your phone for any cracks or dents. This may be the reason behind your phone not working as it should.

Call Your Phone

This is another useful tip. Borrow a phone from a friend or family member and try to call your own number. You might find that while the phone itself rings, the screen won’t turn on (staying black). The likely diagnosis here is that there is an issue with the screen rather than the phone’s actual software.

Connect to a PC

What should you do if your phone isn’t responding to touches? A good idea is to try to force it to respond by accessing it via a PC. You can do this by attaching the phone to a computer using a USB cable.

See if you can charge your phone via your PC and try to restart the device by holding down the Power button to see if it responds.

Useful Apps to Check What’s Wrong With Your Android

If something isn’t working 100% with your smartphone, it may be difficult to understand the exact issue. Thankfully, there are a number of useful apps to check exactly what is wrong with your android.

One of these is Phone Check and Test, an excellent Android hardware-checking app. It gives owners a complete rundown of their phones’ hardware specifics and is straightforward to use.

Another good app is Phone Doctor Plus. It’s exactly like scheduling a virtual visit to a doctor, only this time it’s for your phone. By running through a series of system hardware checkups, Android owners can see what issues are affecting their phones. Phone Doctor Plus gets extra points thanks to its aesthetics and for providing an easy-to-use experience.

Other recommended apps to use include Dead Pixels Test and Fix, AccuBattery, Repair System for Android, Test Your Android, and Sensors. In the case of AccuBattery, phone owners are able to see where the battery is in its lifecycle.

These apps are a practical and quick way to try and diagnose any issues with your Android. Depending on the issue, you may need expert assistance—which is where Fruit Fixed comes in.

Schedule Effective Android Repair With Fruit Fixed

If you require Android repair, look no further than the team at Fruit Fixed. With our professional technicians, high-quality parts, and fast turnaround times (most repairs at completed in less than 30 minutes), we are confident that you will love dealing with us. 

Don’t let a faulty Android device ruin your day. It’s not just Android phones either; if it’s a tech issue, we’ll fix it. We fix Androids, iPhones, Macs, PCs, iPads, game systems, and more.

Simply click here to find the closest Fruit Fixed repair shop for you to get started today.

Justin Drake Carroll Laptops, Tablet

Microsoft Surface Book Common Problems (And How to Fix Them)

Are you looking for the perfect hybrid between a desktop and a phone?

In a fast-paced world, taking your work with you can be unavoidable. Whether it’s catching up on work emails or making edits for a client, there will be times when you need to clock in outside of your usual working space. 20% of Americans work remotely, and more are prioritizing hybrid formats.

If you want a device that offers flexibility, the Microsoft Surface Book is a solid choice. This device is a powerhouse tool for productivity. It also comes with a pen and is a great option for budget-conscious shoppers.

However, the Surface book isn’t perfect, and there are common issues you may encounter. Luckily, most of these problems are easy to troubleshoot at home! Check out our list of the most common Microsoft Surface book problems and how to fix them.

No WiFi

Having no WiFi connection is one of the most frustrating problems you can encounter. Unfortunately, the Microsoft Surface Book isn’t immune to it, either.

The first thing you can do is check if other devices can connect to the WiFi. You can also try moving closer to your router and check if that fixes the problem. If you have an all-around WiFi issue, it may be time to call your internet provider.

You may also disconnect your device from the WiFi and try to reconnect it again. Make sure you didn’t type in the wrong password or have any typos. If that doesn’t fix the problem, run a network diagnostic.

Select the Start Menu and search for Network Problems. You should see an option that says Find and Fix Network Problems. Clicking this will give you instructions to start a diagnostic prompt.

Your Microsoft Surface Book will also look for any software updates and correct found issues. If you’re still having WiFi issues, you may be dealing with a component malfunction. Contact a Microsoft repair technician.

Touchscreen and Brightness Problems

If you have an unresponsive touchscreen, don’t panic. Ensure you have clean hands, as oily skin can interfere with your device’s sensor. It also helps to wipe down your screen with a lint-free cloth.

Touchscreen problems can also be a result of a software or hardware issue. You can fix this by going to the Start Menu and looking for the Surface Diagnostic Toolkit. If you can’t find it, you will have to install the diagnostic app from the Microsoft store.

Launch the ToolKit and type Touch Screen. Your device will check for overdue updates and prompt you to install them. If there are no updates available, the ToolKit will direct you to System Repair.

Answer the questions and follow the directions so the Diagnostic app can perform the needed tests. Your device will then repair any issues and prompt you to restart your Microsoft Surface Book. If this doesn’t work, your device will prompt you to schedule an appointment at a repair shop.

No Sound

No sound coming from your Surface Book’s system? It can be easy to forget if you’ve connected your device to Bluetooth headphones, so check that first. Confirm that you haven’t muted your Surface Book by pressing the mute key or adjusting the volume in Quick Settings.

If this doesn’t work, open the Start Menu and look for Fix Audio. You should see an option that says Find and Fix Problems With Playing Sound. Windows will then start an audio service, which should fix the sound issue.

If this doesn’t work, check for a Windows software update. You can also try restarting your device.

No Surface Pen Connection

The Surface Pen is a handy feature of the Microsoft Surface Book. However, it will sometimes have trouble connecting to the Surface Book. If you have an older pen model, check if you need to replace the batteries.

Newer versions like the Surface Slim Pen 2 will have a cradle, which charges the pen. Before you start running diagnostics, ensure that you have Bluetooth on.

If you’re experiencing connection issues with the pen, open Bluetooth and Devices. Select Pen and Windows Ink and look for Tactile Signals. Switch this on and your pen should connect to your Microsoft Surface Book.

Slow Start-Up

Does your Microsoft Surface Book feel slower than usual? Windows cleans up your disk through Disk Cleanup in the Start Menu. Your Surface Book can also help you clean up system files that could be bogging down your computer.

Go to the Start Menu and select Clean Up System Files. Your device will identify any unused or unnecessary files and prompt you to delete them.

It also helps to check your Task Manager to see which apps launch when you start up your device. You can enable or disable these apps to speed up your start-up time.

Microsoft Surface Book Won’t Charge

Any device will have a charging problem if the charging port is full of dirt and dust. If you don’t have a faulty charger, use an air blower or needle to poke out any debris stuck inside the charging port. You can also take your device to a professional cleaner.

Another issue that Surface Book users may encounter is the battery draining when it’s supposed to be charging or sleeping. If this happens, visit the nearest Microsoft store and get some help from an expert.

Screen Flickering

A flickering screen may have you wondering if you’ve broken your device’s LCD. This problem usually happens if you have a lot of activity on your screen. Many Surface Book users said that the problem lies with Hyper-V, which comes with Visual Studio.

If your screen is flickering constantly, try disabling Hyper-V. You can do this by typing the following into the search bar: dism.exe /Online /Disable-Feature:Microsoft-Hyper-V

Another solution is to change the resolution to something lower than the default 3000×2000.

Common Microsoft Surface Book Problems and How to Fix Them

Here are some of the most common Microsoft Surface Book problems and their solutions. When buying a new device, it’s always best to know what you’re getting into. The Microsoft Surface Book is a powerful device, but issues like battery problems or a flickering screen can be disheartening.

Are you in need of repair for serious issues? Contact us today!

Justin Drake Carroll MAC

Mac Repair: What to Do When Your Mac Screen Becomes Unresponsive

Macs are becoming increasingly popular, and one of the reasons users prefer them over PCs is that they rarely have technical problems. However, it’s not unheard of for a Mac screen to freeze or become unresponsive. If you’re experiencing this issue, don’t fret! 

This post will help you fix a faulty Mac in no time using short and simple troubleshooting instructions. Keep reading for some expert Mac repair advice!

What Causes a Mac Screen to Freeze?

There are several reasons that a Mac may become unresponsive or freeze. Yet, usually, this happens when your Mac’s processor is working too hard because you are running too many apps or browser tabs. If that’s not the case, the issue may be due to:

  • Not having enough free space on your hard drive
  • Failing to update your macOS
  • Malware
  • Hardware problems

No matter the reason, we’ll help you fix the issue by working through the following steps!

Force Quit Frozen Apps

If you suspect a specific app is causing your Mac to freeze, try to determine which one is the culprit. Contrary to common belief, apps that are working in the background can be at fault, making it tricky to know which app you need to force quit. 

Here’s how to force quit an app:

  1. Press Command + Option + Esc
  2. When the Force Quit menu appears, pick the app you want to close
  3. Click the Force Quit button 

If the issue occurs often, your best bet is to keep an eye on which apps you are using when it happens. Then, you can better pinpoint which app is making your Mac unresponsive.   

Change Your Startup Settings

If you’re simply running too many apps at once, you can quit all of them. It’s also a good idea to reduce the number of apps that launch when you start your Mac. To do this, follow these steps:

  1. Go to the Apple menu
  2. Click System Preferences
  3. Press Users and Groups
  4. Click Login Items to see all the startup programs
  5. Select the app you want to remove 
  6. Click the minus button to get rid of it

After following these instructions, your Mac will have less work to do upon startup, preventing it from freezing. 

Uninstall Unresponsive Apps

If a specific app continues to be unresponsive, force quit isn’t going to solve your issues. It’s best to uninstall the app altogether and try reinstalling it. This will likely fix any bugs that are causing the program to crash or freeze your Mac. 

Clear Space on Your Disk

Having a full disk can also cause your Mac to be slower than usual and freeze up. If you’re not sure whether your disk is near full capacity, here’s what to do:

  1. Click the Apple icon in the upper left corner 
  2. Choose About this Mac
  3. Select Storage

Here you’ll see how you’re using the storage space on your Mac and how much you have free. It’s best to periodically remove any programs or files you aren’t using, but if you still need more space, it’s time to use iCloud to store files that take up precious space on your Mac. Doing so will give you more space on your disk, and your Mac will run a lot faster.

Tidy up Your Desktop 

Every item on your desktop is also an image, and every time you start your Mac these have to load. Your crowded desktop can lead to issues, such as unresponsiveness or slowness. Thus, it’s best to keep your files in folders or delete them once you’re finished with them. 

We recommend spending a few minutes at the end of the week to do some digital housecleaning. 

Reset the System Management Controller (SMC)

On Intel Macs, the SMC is responsible for power management, fan control, and other tasks. If you’re having issues with your Mac freezing and have already tried the troubleshooting suggestions we’ve mentioned, resetting the SMC might work. 

  1. Start by shutting down your Mac and disconnecting everything except the power cable
  2. Press and hold the power button + Control + Shift + Option for roughly 10 seconds
  3. Now turn on your Mac

Keep in mind that if you have an M1 Mac, you can’t reset the system management controller. 

Reset Non-Volatile RAM (NVRAM )

Another thing you may wish to do if you have an Intel Mac is reset the NVRAM. The following steps can help:

  1. Restart your Mac
  2. Press and hold Command + Option + R + P
  3. Wait 20 seconds until you hear the startup ding or the Apple logo appears 

For M1 Mac users, the system will reset the NVRAM automatically if it sees the need, so there’s no reason to worry about this step.

Scan for Viruses

If you can’t pinpoint any other causes for your unresponsive Mac, malware is likely slowing it down. To find out whether or not this is the case, you’ll have to run a virus scan. 

We recommend taking your Mac to a certified repair technician if you’re not sure how to scan for viruses on your own. The repair shop will not only scan for any viruses or malware but they can also other issues that are making your Mac screen unresponsive. 

Get Help with Your Mac Repair

Sometimes, Mac repair requires the help of experts! So if after working through these troubleshooting steps you still notice your Mac is slow, freezing, or unresponsive, we recommend taking your Mac to a certified repair technician in your area. Having a faster Mac will be way worth the minimal repair cost! 

If you live in Virginia, don’t hesitate to contact us at Fruit Fixed. We can repair your mac in less than four hours, and you don’t even need an appointment!

Justin Drake Carroll Apple

Standard Apple Watch Repair Guidelines

Did you know that Apple sold about 43 million Apple Watches in 2020? This isn’t surprising, considering all of this tiny device’s incredible features. It has fitness tracking, health monitors, navigation, texting, and even calling without the need to pull out your phone. 

Owning an Apple Watch can make your daily routine a lot easier, so when you run into issues, you likely feel frustrated and annoyed. This post is here to help, offering Apple Watch repair tips for some of the most common issues users face. Keep reading for the troubleshooting guide! 

Doesn’t Unlock

If your Apple Watch doesn’t unlock, there are several things you can try before taking it to a repair shop.

First, check to see if there is a new iOS update available. If so, install it as soon as possible since it will possibly correct the issue. 

If this doesn’t work, try unpairing your watch and phone. Then, power them both down. Upon restarting them, repair your devices and see if your Apple Watch will unlock. 

Keeps Requesting Passcode

Once you’re wearing your Apple Watch, you shouldn’t have to reenter your passcode unless you’ve removed it at some point. Some people have this issue, and the best way to fix it is by updating your software and pairing your watch with your phone again. 

If this doesn’t solve the problem, we recommend seeing whether your standard AppleCare plan covers repairs and, if not, taking it to a local repair shop.

The Screen Doesn’t Turn on When You Lift Your Wrist

As an Apple Watch user, you expect your device to turn on when you lift your wrist to see the time. If this isn’t happening, you may need to adjust the settings on your watch. Pay special attention to the Wake Screen option in the General section of your phone’s Watch app. 

Another setting that prevents the screen from turning on is Theater Mode. You can deactivate this option in the Control Center by tapping the icon with two masks. 

Digital Crown Unresponsive

The Apple Watch’s Digital Crown is the only part that you can rotate and press, making it susceptible to damage, whether through wear or an accident. If the Digital Crown stops working, we recommend trying the following fixes before taking it to get it repaired. 

  1. Unpair your iPhone and Apple Watch
  2. Power down your Apple Watch
  3. Remove the band and clean your Apple Watch with a soft cloth 
  4. Attach the band again and restart your Apple Watch

If this doesn’t solve your Digital Crown issue, it’s likely in need of professional repair. 

Doesn’t Pair With Your Phone

Often, Apple Watch users have trouble pairing their phones. Before you start worrying, make sure your Wifi and Bluetooth are turned on on your watch and phone. Even if one of these settings is off, it could cause your Apple Watch and iPhone to stop pairing. 

Usually, the solution is as simple as repairing the phone and watch. Ensure the devices are close enough to prevent difficulties. However, if this doesn’t work, you should restart your watch. 

Inadequate Battery Life

The Apple Watch has an extremely durable battery, so it should have no problem lasting all day. However, certain settings, such as the Always On Display, can cause it to drain faster than it should. Try these solutions to preserve your Apple Watch’s battery.

  • Close open apps 
  • Reset your Apple Watch
  • Turn on Power Reserve in the settings

If your watch is still dying faster than it should, it may need a new battery. 

Won’t Turn On

There are several reasons why your Apple Watch no longer turns on, but it’s likely that your battery needs replaced or there is another hardware issue. Before you take it to the repair shop, be sure that your charging cable functions properly since a faulty cable may be the real culprit. Thus, we recommend testing the charging function on your watch with a different cable.

Screen Coming Loose

A loose Apple Watch screen is an especially concerning issue since the entire screen can fall off. If this happens, it may break and you may even need a new one to replace it. Loose screens are often the result of battery swelling, which causes the screen to pop off as it expands. 

If your screen comes loose, you can try to put it back in place, but this should be only a temporary fix. You should seek professional help from a repair technician.

Broken Screen

Apple Watches are made to endure everything you do, including intense exercise and hard work. Still, they are not completely resistant to breaks or cracks. 

There are many online tutorials that show you how to replace an Apple Watch screen yourself, but we don’t recommend going this route. Many people find it overly complicated and you need the right tools. If you make any mistakes, you can cause damage to other parts of the watch. 

Most repair shops charge less than $100 to replace an Apple Watch screen, so it’s likely worth it to go ahead and seek a professional’s services. That way, you’ll know it’s done right and don’t have to stress about getting the right parts.  

Get Help With Your Apple Watch Repair!

We hope you were able to resolve any of your Apple Watch problems with the help of this brief post! If not, we recommend seeking the assistance of a repair technician in your area. 

If you live in Virginia, give us a call or stop into one of our repair shop locations. We offer a speedy Apple Watch repair service that will have your device running like it’s new again!

Justin Drake Carroll Gaming Systems

How to Tell If Your Console Needs a Professional Nintendo Repair Job

Everyone loves Nintendo. Even in an age where quality game consoles are all over the market, Nintendo is still one of the most popular gaming brands in the world. It’s no wonder that the Nintendo Switch surpassed 111 million sales worldwide!

Unfortunately, these amazing consoles aren’t indestructible. The fun stops when they break down and you might need to get a Nintendo repair if you want to keep gaming. 

There are a few signs that can tell you when you need the help of an expert technician.  Want to learn about some of the most common signs to look out for? Read on for everything you need to know! 

The Console Won’t Turn On

If your console won’t turn on, you could be facing a major problem with your console. Of course, there are some simple things you should check before visiting the repair shop. Is the console plugged in and is it fully charged?

If the console still isn’t turning on after you’ve made these basic checks, it’s time to get some expert help.

The fault could be caused by any number of complex issues, from electrical problems to mechanical errors. You need someone who’s confident in taking apart Nintendos and dealing with the problem.

Random Power Offs

If you’re playing your console and it switches off abruptly, this could be a sign of an underlying problem. Even if the console turns on right after, you should probably still take your console for repairs.

When the power goes out randomly, it’s an extremely annoying issue that could cause you further problems. If your console powers off in the middle of a game, you could lose progress or rankings. If the console switches off while you’re saving the game, you could find your save files corrupted. 

A random power outage for your console could be caused by several different issues, so you’ll need the help of an expert to avoid the problem. 

Physical Damage

If your console sustains heavy physical damage, it might be time to get a professional to poke around. If you drop your console or spill something on it, you could do all kinds of damage. 

Physical damage can include:

  • Scratched screen
  • Cracked case
  • Controller damage

Of course, it’s better to try and prevent this damage from occurring in the first place. Try to be careful with your console and prevent anything from damaging the screen and buttons in particular. But try not to worry if something goes wrong and your Nintendo does sustain damage since a specialist repair technician can probably make the repairs you need. 

Controller Connection Issues

If your controller won’t connect, it might be time to bring your console in for repairs. This could be a simple problem with the controller itself and you may simply need a replacement. If multiple controllers fail to connect, you might be facing an issue with your Switch gaming console. 

Your controller ports could be damaged, or you may be facing a hardware issue. Either way, find a quality technician to help so you can get back to gaming as quickly as possible!

Unreadable Cartridges

You might notice your console is failing to read cartridges when you insert them into the system. 

Before getting repairs, there are a few things you can try. First, clean off the cartridges themselves, making sure they are clear of dirt and dust. You can also run some thin pieces of tissue paper over the cartridge readers on your console. This will ensure it’s not a simple matter of dirt build-up causing the issue.

If these simple remedies don’t work, the problem could be more deep-rooted. The cartridge reader could be damaged, requiring total replacement. If this is the case, you’ll need to get the help of an expert technician who can complete this tricky job for you. 

Dead Pixels

Dead pixels occur when parts of the screen fail to change. This could be caused by physical damage to the console or a factory error. Either way, it could spoil your enjoyment of some games or even make you less effective. 

Some people avoid taking their console in for repairs for this issue. If only a few pixels are affected, you might think it’s not a big deal. But your immersion in the game world will be lessened by this issue, so it’s well worth asking a technician to help. 

Sound Issues

Is your Nintendo still producing sound? If the audio from games is distorted or, worst still, non-existent, you won’t be able to get the maximum enjoyment from these games. This is a particular problem for those who like to play story-driven games like RPGs. 

Without sound, you could also be less effective in action and shooting games. If you’re playing Fortnite, for example, you won’t be able to react to the sound of an opponent creeping up behind you. 

Sound issues could be caused by a damaged speaker or issues with the console’s sound chips. Either way, you likely need to hire a technician to make these repairs, since it involves specialist part replacement. 

Get Expert Nintendo Repair Today

A broken game console is no good to anyone. You need your Nintendo in full working order so you can have lots of fun gaming. When you notice one of these major problems, it’s time to find an expert Nintendo repair technician to help you out. 

Whether you’re playing anything from a Switch to an N64, we can help. Let us know what you need to and we’ll work with you to get you back to gaming and having fun. Find out more about our console repair today!

Justin Drake Carroll Android Phone

How to Find a Qualified Sony Repair Technician

Sony as a brand was first founded way back in 1946. Ever since then, Sony has become a very well-known technology brand that produces everything from televisions to speakers, earphones, and more. If you have a particular piece of Sony equipment, you likely know that it is high-quality. 

However, that doesn’t mean that it is indestructible. If something is in need of repairs, you should hire a Sony repair technician. But how can you make sure you find the right repair technician for your needs? 

Keep reading and learn more about what you should consider when choosing the right repair technician for your Sony device. 

Check the Online Customer Reviews

If you want to make sure that you find the right repair shop to fix your device, one of the first things you should do is check online customer reviews. These days, most shops that have a website have at least a few reviews from previous customers laying around. These reviews may not seem very important to you, but in reality, they can tell you a lot about a particular repair technician. 

This is because the reviews will either be mostly positive or negative regarding the technician’s service. If you find a repair technician with mostly negative reviews, this is a sign that you shouldn’t bother to hire that option. If a technician has mostly negative reviews, this means that the technician doesn’t care about doing a good job fixing a device but instead cares more about making a quick buck. 

The Details

On the other hand, if you find a technician with mostly positive reviews from previous customers, you may be in luck. This is a sign that the technician actually cares about doing a good job and making sure that their customers are happy. This, of course, is exactly what you want from a repair technician. 

If you hire one that is less than ideal, he or she might end up doing more harm than good to your broken device. Reading the individual reviews can also help you better understand what you can expect from a particular technician. For example, if many reviews say that the technician was rude and unhelpful or took a long time to fix the problem, it will be a good idea to avoid that technician. 

On the other hand, if you find reviews enthusing over the technician’s speed and quality, you’re likely on the right track. 

Choose an Experienced Technician

Besides checking the customer reviews, you should also make sure that the technician you choose has plenty of experience. If you find that a technician has only been working for one or two years, that may not be a good technician to choose. While they might have a baseline of knowledge regarding how to repair certain devices, they might not have a lot of hands-on knowledge yet. 

For that reason, such a technician may have trouble fixing particular devices or uncommon problems that your device may have. Of course, the last thing you want is to have an inexperienced technician messing around with your Sony devices. This is not to mention that inexperienced technicians often take a long time to fix the problem at hand. 

To avoid this issue, you should always make sure that you choose a technician that has several years of experience such as more than three years.

What You Need to Know

The more years of experience the technician has, the better. This is because, over the years, a technician has the ability to learn all sorts of things while on the job. 

That way, the technician will be able to work much faster and more efficiently compared to a technician without as much experience. Also, a more experienced technician will be able to fix even rare problems without any issues. But how can you know how many years of experience a technician has?

Usually, this information will be on the technician’s website. If you can’t find it there, it may be in your best interest to email or call the service to ask a few questions. That way, you can learn more about the service and how it works before you take the plunge and hire the technician. 

Be Sure of the Quality

The last thing you want to do is unintentionally hire a low-quality technician to work on your Sony device. If you do that, the technician might end up making the device worse rather than better. Fortunately, there are several ways in which you can be sure of the repair service’s quality. 

First, as mentioned before, it is a good idea to check the reviews from previous customers as they will give you a better idea of a service’s quality. Besides that, you can explore the service’s website and check what qualifications or previous experience the technician has. Even the customer support system should be high-quality. 

If you ask customer support a few questions and they only give you vague or delayed answers, the service may not be the best one for you. On the other hand, if you get quick and informative answers and get the feeling that the service actually wants to help you, you’re on the right track.

All About Hiring Sony Repair Technicians

Hiring a Sony repair technician doesn’t have to be difficult, but there are certain things that you have to look out for. As long as you do your research and check the quality and customer reviews, you should be fine. 

To learn more about it, click here.